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HP Designjet 4520ps 42 in User Manual

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    							HP Designjet 4020 and 4520 printer series
    Using your printer
     
    						
    							Legal notices
    © Copyright 2008 Hewlett-Packard
    Development Company, L.P.
    The information contained in this document
    is subject to change without notice.
    The only warranties for HP products and
    services are set forth in the express warranty
    statement accompanying such products and
    services.
    Nothing contained in other sections different
    from the express warranty statement should
    be construed as constituting an additional
    warranty.
    HP shall not be liable for technical or editorial
    errors or omissions contained herein.Trademarks
    Adobe®, Acrobat®, Adobe Photoshop® and
    PostScript® are trademarks of Adobe
    Systems Incorporated.
    Microsoft® and Windows® are U.S.
    registered trademarks of Microsoft
    Corporation.
    PANTONE® is Pantone, Inc.s check-
    standard trademark for color.
     
    						
    							Table of contents
    1  Introduction
    Using this guide .................................................................................................................................... 2
    The printers main features ................................................................................................................... 2
    The printers main components [4020] ................................................................................................. 3
    The printers main components [4520] ................................................................................................. 4
    The front panel ..................................................................................................................................... 7
    Printer software .................................................................................................................................... 8
    2  How do I... (software setup topics)
    Choose which connection method to use ........................................................................................... 10
    Connect to a network (Windows) ....................................................................................................... 10
    Connect directly to a computer (Windows) ......................................................................................... 11
    Uninstall the printer driver (Windows) ................................................................................................ 11
    Connect to a network (Mac OS X) ...................................................................................................... 11
    Connect directly to a computer (Mac OS X) ....................................................................................... 12
    Uninstall the printer software (Mac OS X) .......................................................................................... 12
    3  How do I... (printer operation topics)
    Switch on and off ................................................................................................................................ 16
    Restart ................................................................................................................................................ 16
    Change the language of the front panel ............................................................................................. 17
    Access the Embedded Web Server ................................................................................................... 17
    Change the language of the Embedded Web Server ......................................................................... 18
    Password-protect the Embedded Web Server ................................................................................... 18
    Request E-mail notification of specific error conditions ...................................................................... 19
    Set the date and time ......................................................................................................................... 19
    Change the sleep mode setting .......................................................................................................... 19
    Turn off the buzzer ............................................................................................................................. 19
    Change the front panel contrast ......................................................................................................... 19
    Change the units of measurement ..................................................................................................... 20
    Adjust for altitude ................................................................................................................................ 20
    4  How do I... (paper topics)
    Load a roll onto the spindle [4020] ..................................................................................................... 22
    Load a roll into the printer [4020] ........................................................................................................ 24
    Unload a roll from the printer [4020] ................................................................................................... 27
    Load a single sheet [4020] ................................................................................................................. 28
    ENWWiii
     
    						
    							Unload a single sheet [4020] .............................................................................................................. 31
    Load a roll onto the spindle [4520] ..................................................................................................... 31
    Load a roll into the printer [4520] ........................................................................................................ 33
    Unload a roll from the printer [4520] ................................................................................................... 36
    Trim the paper with the manual cutter [4520] ..................................................................................... 38
    View information about the paper ....................................................................................................... 40
    Download media profiles .................................................................................................................... 40
    Use non-HP paper .............................................................................................................................. 41
    Cancel the drying time ........................................................................................................................ 41
    Change the drying time ...................................................................................................................... 41
    5  How do I... (print job topics)
    Submit a job with the Embedded Web Server .................................................................................... 44
    Save a job .......................................................................................................................................... 44
    Print a saved job ................................................................................................................................. 45
    Cancel a job ....................................................................................................................................... 45
    Manage the print queue ..................................................................................................................... 45
    Nest jobs to save roll paper ................................................................................................................ 47
    Unattended printing/overnight printing ............................................................................................... 49
    6  How do I... (stacker topics) [4520]
    Install the stacker ............................................................................................................................... 52
    Uninstall the stacker ........................................................................................................................... 52
    Change the temperature .................................................................................................................... 52
    Change paper rolls while using the stacker ........................................................................................ 53
    Clean the exterior of the stacker ........................................................................................................ 53
    Clean the stacker rollers ..................................................................................................................... 53
    Move or store the stacker ................................................................................................................... 54
    7  How do I... (image adjustment topics)
    Change the page size ........................................................................................................................ 56
    Create a custom page size ................................................................................................................. 56
    Change the print quality ..................................................................................................................... 57
    Choose print quality settings .............................................................................................................. 57
    Print at maximum speed ..................................................................................................................... 59
    Adjust the margins .............................................................................................................................. 59
    Print on oversize pages ...................................................................................................................... 60
    Print without added margins ............................................................................................................... 60
    Select the orientation of the image ..................................................................................................... 61
    Rotate an image ................................................................................................................................. 62
    Print a mirror image ............................................................................................................................ 63
    Scale an image ................................................................................................................................... 63
    Change the palette settings ................................................................................................................ 64
    Change the treatment of overlapping lines ......................................................................................... 65
    Change the graphic language setting ................................................................................................. 65
    ivENWW
     
    						
    							8  How do I... (color topics)
    Perform color calibration ....................................................................................................................  68
    Perform black point compensation ..................................................................................................... 68
    Set the rendering intent ...................................................................................................................... 69
    Select the color emulation mode ........................................................................................................ 69
    Produce matching prints from different HP Designjets ....................................................................... 69
    Get accurate colors from Adobe Photoshop CS (HP–GL/2 & RTL driver) ......................................... 69
    Get accurate colors from Adobe Photoshop CS (PostScript driver) ................................................... 73
    Get accurate colors from Adobe InDesign CS ...................................................................................  76
    Get accurate colors from QuarkXPress 6 ........................................................................................... 79
    Get accurate colors from Autodesk AutoCAD .................................................................................... 81
    Get accurate colors from Microsoft Office 2003 ................................................................................. 82
    Get accurate colors from ESRI ArcGIS 9 ........................................................................................... 82
    9  How do I... (ink system topics)
    Remove an ink cartridge ....................................................................................................................  88
    Insert an ink cartridge ......................................................................................................................... 91
    Remove a printhead ........................................................................................................................... 92
    Insert a printhead ...............................................................................................................................  94
    Manage printhead monitoring ............................................................................................................. 97
    Recover (clean) the printheads .......................................................................................................... 97
    Clean a printheads electrical connections ......................................................................................... 97
    Align the printheads .......................................................................................................................... 101
    Remove a printhead cleaner ............................................................................................................ 102
    Insert a printhead cleaner ................................................................................................................. 103
    Check the status of the ink system ................................................................................................... 105
    Get ink cartridge statistics ................................................................................................................ 105
    Get printhead statistics ..................................................................................................................... 106
    10  How do I... (accounting topics)
    Get accounting information from the printer ..................................................................................... 108
    Check printer usage statistics .......................................................................................................... 108
    Check ink and paper usage for a job ................................................................................................ 108
    Request accounting data by E-mail .................................................................................................. 108
    11  How do I... (printer maintenance topics)
    Clean the exterior of the printer ........................................................................................................ 112
    Clean the input rollers ...................................................................................................................... 112
    Clean the platen ............................................................................................................................... 112
    Lubricate the printhead carriage ....................................................................................................... 114
    Maintain the ink cartridges ............................................................................................................... 115
    Move or store my printer .................................................................................................................. 115
    Update my printers firmware ........................................................................................................... 116
    Update my printers software ............................................................................................................ 116
    ENWWv
     
    						
    							12  How do I... (Image Diagnostics Print topics)
    Print the Image Diagnostics Print ..................................................................................................... 118
    Respond to the Image Diagnostics Print .......................................................................................... 118
    Interpret Image Diagnostics part 1 ................................................................................................... 118
    Interpret Image Diagnostics part 2 ................................................................................................... 119
    Interpret Image Diagnostics part 3 ................................................................................................... 121
    If I still have a problem ..................................................................................................................... 122
    13  How do I... (paper advance calibration topics)
    Overview of the calibration process ................................................................................................. 125
    The calibration process in detail ....................................................................................................... 126
    After calibration ................................................................................................................................ 128
    14  The problem is... (paper topics)
    The paper cannot be loaded successfully [4020] ............................................................................. 130
    The paper cannot be loaded successfully [4520] ............................................................................. 131
    A paper jam (paper stuck in the printer) [4020] ................................................................................ 1 3 1
    A paper jam (paper stuck in the printer) [4520] ................................................................................ 1 3 3
    A paper jam in drawer 2 [4520] ........................................................................................................ 142
    Prints do not stack properly in the bin .............................................................................................. 147
    The printer uses a lot of paper to align the printheads ..................................................................... 147
    The paper moves while the printer is in standby mode [4520] ......................................................... 147
    The printer unloads or trims the paper after a long period of disuse [4520] ..................................... 148
    The printer unloads the paper while switched off [4520] .................................................................. 148
    The printer unloads the paper when switched on [4520] .................................................................. 148
    15  The problem is... (print quality topics)
    General advice ................................................................................................................................. 150
    Banding (horizontal lines across the image) .................................................................................... 150
    Lines are missing or thinner than expected ...................................................................................... 151
    Solid bands or lines printed over the image ..................................................................................... 151
    Graininess ........................................................................................................................................ 152
    The paper is not flat .......................................................................................................................... 152
    The print smudges when touched .................................................................................................... 152
    Ink marks on the paper ..................................................................................................................... 153
    A defect near the start of a print ....................................................................................................... 154
    Lines are stepped ............................................................................................................................. 154
    Lines are printed double or in wrong colors ..................................................................................... 154
    Lines are discontinuous .................................................................................................................... 155
    Lines are blurred (ink bleeds from lines) .......................................................................................... 155
    Lines are slightly warped .................................................................................................................. 156
    Color accuracy ................................................................................................................................. 156
    PANTONE color accuracy ................................................................................................................ 156
    Color matching between different HP Designjets ............................................................................. 157
    Improving gray neutrality .................................................................................................................. 159
    viENWW
     
    						
    							16  The problem is... (image error topics)
    The print is completely blank ............................................................................................................ 164
    The output contains only a partial print ............................................................................................  164
    The image is clipped ........................................................................................................................  164
    The image is in one portion of the printing area ............................................................................... 165
    The image is unexpectedly rotated ..................................................................................................  165
    The print is a mirror image of the original ......................................................................................... 165
    The print is distorted or unintelligible ................................................................................................ 165
    One image overlays another on the same sheet .............................................................................. 165
    Pen settings seem to have no effect ................................................................................................  165
    Some objects are missing from the printed image ...........................................................................  166
    A PDF file is clipped or objects are missing .....................................................................................  166
    No output when printing from Microsoft Visio 2003 .......................................................................... 166
    17  The problem is... (ink system topics)
    I cannot insert an ink cartridge .........................................................................................................  168
    The printer will not accept a large black ink cartridge ......................................................................  168
    I cannot remove an ink cartridge ......................................................................................................  168
    I cannot insert a printhead ................................................................................................................ 168
    I cannot insert a printhead cleaner ...................................................................................................  168
    The front panel keeps telling me to reseat or replace a printhead ...................................................  168
    An ink cartridge status message ......................................................................................................  169
    A printhead status message ............................................................................................................. 169
    A printhead cleaner status message ................................................................................................  169
    18  The problem is... (stacker topics) [4520]
    Paper scrolling .................................................................................................................................. 172
    The trailing edge of the paper curling up .......................................................................................... 172
    The paper is not completely ejected ................................................................................................. 172
    The front panel displays that the stacker is disconnected ................................................................ 173
    19  The problem is... (other topics)
    The printers start-up process does not complete ............................................................................  176
    A front panel message  ....................................................................................................................  176
    A “printhead monitoring” message ...................................................................................................  178
    A “printheads are limiting performance” message ............................................................................ 178
    An “on hold for paper” message [4520] ............................................................................................ 178
    The printer does not print .................................................................................................................  180
    The printer seems slow ....................................................................................................................  181
    The application slows down or hangs up while generating the print job ..........................................  181
    Communication failures between computer and printer ...................................................................  181
    I cannot access the Embedded Web Server from my browser ........................................................  182
    An out-of-memory error ....................................................................................................................  183
    An AutoCAD 2000 memory allocation error .....................................................................................  183
    The platen rollers squeak .................................................................................................................  183
    ENWWvii
     
    						
    							20  Tell me about... (Embedded Web Server topics)
    21  Tell me about... (printer topics)
    Color emulation modes .................................................................................................................... 190
    Connect the printer ........................................................................................................................... 191
    The printers rear lights ..................................................................................................................... 192
    The printers internal prints ............................................................................................................... 192
    Preventive maintenance ................................................................................................................... 193
    22  Tell me about... (ink system topics)
    Ink cartridges .................................................................................................................................... 196
    Printheads ........................................................................................................................................ 197
    Printhead cleaners ........................................................................................................................... 198
    Ink system tips .................................................................................................................................. 198
    23  Tell me about... (paper topics)
    Using paper ...................................................................................................................................... 200
    Supported paper types ..................................................................................................................... 200
    Drying time ....................................................................................................................................... 201
    Using paper with the stacker [4520] ................................................................................................. 201
    24  Tell me about... (multiroll topics) [4520]
    The uses of a multiroll printer ........................................................................................................... 204
    How the printer allocates jobs to paper rolls .................................................................................... 204
    Roll switching policy ......................................................................................................................... 205
    25  Tell me about... (printer specifications topics)
    Functional specifications .................................................................................................................. 208
    Physical specifications ..................................................................................................................... 209
    Memory specifications ...................................................................................................................... 210
    Power specifications ......................................................................................................................... 210
    Ecological specifications .................................................................................................................. 210
    Environmental specifications ............................................................................................................ 210
    Acoustic specifications ..................................................................................................................... 211
    26  Tell me about... (ordering supplies and accessories topics)
    Ordering ink supplies ........................................................................................................................ 214
    Ordering paper ................................................................................................................................. 214
    Ordering accessories ....................................................................................................................... 217
    27  Tell me about... (getting help topics)
    HP Instant Support ........................................................................................................................... 220
    HP Customer Care ........................................................................................................................... 220
    HP Designjet Online ......................................................................................................................... 221
    Other sources of information ............................................................................................................ 221
    viiiENWW
     
    						
    							Index ................................................................................................................................................................. 223
    ENWWix
     
    						
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