HP Designjet 4520ps 42 in User Manual
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HP Designjet 4020 and 4520 printer series Using your printer
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Table of contents 1 Introduction Using this guide .................................................................................................................................... 2 The printers main features ................................................................................................................... 2 The printers main components [4020] ................................................................................................. 3 The printers main components [4520] ................................................................................................. 4 The front panel ..................................................................................................................................... 7 Printer software .................................................................................................................................... 8 2 How do I... (software setup topics) Choose which connection method to use ........................................................................................... 10 Connect to a network (Windows) ....................................................................................................... 10 Connect directly to a computer (Windows) ......................................................................................... 11 Uninstall the printer driver (Windows) ................................................................................................ 11 Connect to a network (Mac OS X) ...................................................................................................... 11 Connect directly to a computer (Mac OS X) ....................................................................................... 12 Uninstall the printer software (Mac OS X) .......................................................................................... 12 3 How do I... (printer operation topics) Switch on and off ................................................................................................................................ 16 Restart ................................................................................................................................................ 16 Change the language of the front panel ............................................................................................. 17 Access the Embedded Web Server ................................................................................................... 17 Change the language of the Embedded Web Server ......................................................................... 18 Password-protect the Embedded Web Server ................................................................................... 18 Request E-mail notification of specific error conditions ...................................................................... 19 Set the date and time ......................................................................................................................... 19 Change the sleep mode setting .......................................................................................................... 19 Turn off the buzzer ............................................................................................................................. 19 Change the front panel contrast ......................................................................................................... 19 Change the units of measurement ..................................................................................................... 20 Adjust for altitude ................................................................................................................................ 20 4 How do I... (paper topics) Load a roll onto the spindle [4020] ..................................................................................................... 22 Load a roll into the printer [4020] ........................................................................................................ 24 Unload a roll from the printer [4020] ................................................................................................... 27 Load a single sheet [4020] ................................................................................................................. 28 ENWWiii
Unload a single sheet [4020] .............................................................................................................. 31 Load a roll onto the spindle [4520] ..................................................................................................... 31 Load a roll into the printer [4520] ........................................................................................................ 33 Unload a roll from the printer [4520] ................................................................................................... 36 Trim the paper with the manual cutter [4520] ..................................................................................... 38 View information about the paper ....................................................................................................... 40 Download media profiles .................................................................................................................... 40 Use non-HP paper .............................................................................................................................. 41 Cancel the drying time ........................................................................................................................ 41 Change the drying time ...................................................................................................................... 41 5 How do I... (print job topics) Submit a job with the Embedded Web Server .................................................................................... 44 Save a job .......................................................................................................................................... 44 Print a saved job ................................................................................................................................. 45 Cancel a job ....................................................................................................................................... 45 Manage the print queue ..................................................................................................................... 45 Nest jobs to save roll paper ................................................................................................................ 47 Unattended printing/overnight printing ............................................................................................... 49 6 How do I... (stacker topics) [4520] Install the stacker ............................................................................................................................... 52 Uninstall the stacker ........................................................................................................................... 52 Change the temperature .................................................................................................................... 52 Change paper rolls while using the stacker ........................................................................................ 53 Clean the exterior of the stacker ........................................................................................................ 53 Clean the stacker rollers ..................................................................................................................... 53 Move or store the stacker ................................................................................................................... 54 7 How do I... (image adjustment topics) Change the page size ........................................................................................................................ 56 Create a custom page size ................................................................................................................. 56 Change the print quality ..................................................................................................................... 57 Choose print quality settings .............................................................................................................. 57 Print at maximum speed ..................................................................................................................... 59 Adjust the margins .............................................................................................................................. 59 Print on oversize pages ...................................................................................................................... 60 Print without added margins ............................................................................................................... 60 Select the orientation of the image ..................................................................................................... 61 Rotate an image ................................................................................................................................. 62 Print a mirror image ............................................................................................................................ 63 Scale an image ................................................................................................................................... 63 Change the palette settings ................................................................................................................ 64 Change the treatment of overlapping lines ......................................................................................... 65 Change the graphic language setting ................................................................................................. 65 ivENWW
8 How do I... (color topics) Perform color calibration .................................................................................................................... 68 Perform black point compensation ..................................................................................................... 68 Set the rendering intent ...................................................................................................................... 69 Select the color emulation mode ........................................................................................................ 69 Produce matching prints from different HP Designjets ....................................................................... 69 Get accurate colors from Adobe Photoshop CS (HP–GL/2 & RTL driver) ......................................... 69 Get accurate colors from Adobe Photoshop CS (PostScript driver) ................................................... 73 Get accurate colors from Adobe InDesign CS ................................................................................... 76 Get accurate colors from QuarkXPress 6 ........................................................................................... 79 Get accurate colors from Autodesk AutoCAD .................................................................................... 81 Get accurate colors from Microsoft Office 2003 ................................................................................. 82 Get accurate colors from ESRI ArcGIS 9 ........................................................................................... 82 9 How do I... (ink system topics) Remove an ink cartridge .................................................................................................................... 88 Insert an ink cartridge ......................................................................................................................... 91 Remove a printhead ........................................................................................................................... 92 Insert a printhead ............................................................................................................................... 94 Manage printhead monitoring ............................................................................................................. 97 Recover (clean) the printheads .......................................................................................................... 97 Clean a printheads electrical connections ......................................................................................... 97 Align the printheads .......................................................................................................................... 101 Remove a printhead cleaner ............................................................................................................ 102 Insert a printhead cleaner ................................................................................................................. 103 Check the status of the ink system ................................................................................................... 105 Get ink cartridge statistics ................................................................................................................ 105 Get printhead statistics ..................................................................................................................... 106 10 How do I... (accounting topics) Get accounting information from the printer ..................................................................................... 108 Check printer usage statistics .......................................................................................................... 108 Check ink and paper usage for a job ................................................................................................ 108 Request accounting data by E-mail .................................................................................................. 108 11 How do I... (printer maintenance topics) Clean the exterior of the printer ........................................................................................................ 112 Clean the input rollers ...................................................................................................................... 112 Clean the platen ............................................................................................................................... 112 Lubricate the printhead carriage ....................................................................................................... 114 Maintain the ink cartridges ............................................................................................................... 115 Move or store my printer .................................................................................................................. 115 Update my printers firmware ........................................................................................................... 116 Update my printers software ............................................................................................................ 116 ENWWv
12 How do I... (Image Diagnostics Print topics) Print the Image Diagnostics Print ..................................................................................................... 118 Respond to the Image Diagnostics Print .......................................................................................... 118 Interpret Image Diagnostics part 1 ................................................................................................... 118 Interpret Image Diagnostics part 2 ................................................................................................... 119 Interpret Image Diagnostics part 3 ................................................................................................... 121 If I still have a problem ..................................................................................................................... 122 13 How do I... (paper advance calibration topics) Overview of the calibration process ................................................................................................. 125 The calibration process in detail ....................................................................................................... 126 After calibration ................................................................................................................................ 128 14 The problem is... (paper topics) The paper cannot be loaded successfully [4020] ............................................................................. 130 The paper cannot be loaded successfully [4520] ............................................................................. 131 A paper jam (paper stuck in the printer) [4020] ................................................................................ 1 3 1 A paper jam (paper stuck in the printer) [4520] ................................................................................ 1 3 3 A paper jam in drawer 2 [4520] ........................................................................................................ 142 Prints do not stack properly in the bin .............................................................................................. 147 The printer uses a lot of paper to align the printheads ..................................................................... 147 The paper moves while the printer is in standby mode [4520] ......................................................... 147 The printer unloads or trims the paper after a long period of disuse [4520] ..................................... 148 The printer unloads the paper while switched off [4520] .................................................................. 148 The printer unloads the paper when switched on [4520] .................................................................. 148 15 The problem is... (print quality topics) General advice ................................................................................................................................. 150 Banding (horizontal lines across the image) .................................................................................... 150 Lines are missing or thinner than expected ...................................................................................... 151 Solid bands or lines printed over the image ..................................................................................... 151 Graininess ........................................................................................................................................ 152 The paper is not flat .......................................................................................................................... 152 The print smudges when touched .................................................................................................... 152 Ink marks on the paper ..................................................................................................................... 153 A defect near the start of a print ....................................................................................................... 154 Lines are stepped ............................................................................................................................. 154 Lines are printed double or in wrong colors ..................................................................................... 154 Lines are discontinuous .................................................................................................................... 155 Lines are blurred (ink bleeds from lines) .......................................................................................... 155 Lines are slightly warped .................................................................................................................. 156 Color accuracy ................................................................................................................................. 156 PANTONE color accuracy ................................................................................................................ 156 Color matching between different HP Designjets ............................................................................. 157 Improving gray neutrality .................................................................................................................. 159 viENWW
16 The problem is... (image error topics) The print is completely blank ............................................................................................................ 164 The output contains only a partial print ............................................................................................ 164 The image is clipped ........................................................................................................................ 164 The image is in one portion of the printing area ............................................................................... 165 The image is unexpectedly rotated .................................................................................................. 165 The print is a mirror image of the original ......................................................................................... 165 The print is distorted or unintelligible ................................................................................................ 165 One image overlays another on the same sheet .............................................................................. 165 Pen settings seem to have no effect ................................................................................................ 165 Some objects are missing from the printed image ........................................................................... 166 A PDF file is clipped or objects are missing ..................................................................................... 166 No output when printing from Microsoft Visio 2003 .......................................................................... 166 17 The problem is... (ink system topics) I cannot insert an ink cartridge ......................................................................................................... 168 The printer will not accept a large black ink cartridge ...................................................................... 168 I cannot remove an ink cartridge ...................................................................................................... 168 I cannot insert a printhead ................................................................................................................ 168 I cannot insert a printhead cleaner ................................................................................................... 168 The front panel keeps telling me to reseat or replace a printhead ................................................... 168 An ink cartridge status message ...................................................................................................... 169 A printhead status message ............................................................................................................. 169 A printhead cleaner status message ................................................................................................ 169 18 The problem is... (stacker topics) [4520] Paper scrolling .................................................................................................................................. 172 The trailing edge of the paper curling up .......................................................................................... 172 The paper is not completely ejected ................................................................................................. 172 The front panel displays that the stacker is disconnected ................................................................ 173 19 The problem is... (other topics) The printers start-up process does not complete ............................................................................ 176 A front panel message .................................................................................................................... 176 A “printhead monitoring” message ................................................................................................... 178 A “printheads are limiting performance” message ............................................................................ 178 An “on hold for paper” message [4520] ............................................................................................ 178 The printer does not print ................................................................................................................. 180 The printer seems slow .................................................................................................................... 181 The application slows down or hangs up while generating the print job .......................................... 181 Communication failures between computer and printer ................................................................... 181 I cannot access the Embedded Web Server from my browser ........................................................ 182 An out-of-memory error .................................................................................................................... 183 An AutoCAD 2000 memory allocation error ..................................................................................... 183 The platen rollers squeak ................................................................................................................. 183 ENWWvii
20 Tell me about... (Embedded Web Server topics) 21 Tell me about... (printer topics) Color emulation modes .................................................................................................................... 190 Connect the printer ........................................................................................................................... 191 The printers rear lights ..................................................................................................................... 192 The printers internal prints ............................................................................................................... 192 Preventive maintenance ................................................................................................................... 193 22 Tell me about... (ink system topics) Ink cartridges .................................................................................................................................... 196 Printheads ........................................................................................................................................ 197 Printhead cleaners ........................................................................................................................... 198 Ink system tips .................................................................................................................................. 198 23 Tell me about... (paper topics) Using paper ...................................................................................................................................... 200 Supported paper types ..................................................................................................................... 200 Drying time ....................................................................................................................................... 201 Using paper with the stacker [4520] ................................................................................................. 201 24 Tell me about... (multiroll topics) [4520] The uses of a multiroll printer ........................................................................................................... 204 How the printer allocates jobs to paper rolls .................................................................................... 204 Roll switching policy ......................................................................................................................... 205 25 Tell me about... (printer specifications topics) Functional specifications .................................................................................................................. 208 Physical specifications ..................................................................................................................... 209 Memory specifications ...................................................................................................................... 210 Power specifications ......................................................................................................................... 210 Ecological specifications .................................................................................................................. 210 Environmental specifications ............................................................................................................ 210 Acoustic specifications ..................................................................................................................... 211 26 Tell me about... (ordering supplies and accessories topics) Ordering ink supplies ........................................................................................................................ 214 Ordering paper ................................................................................................................................. 214 Ordering accessories ....................................................................................................................... 217 27 Tell me about... (getting help topics) HP Instant Support ........................................................................................................................... 220 HP Customer Care ........................................................................................................................... 220 HP Designjet Online ......................................................................................................................... 221 Other sources of information ............................................................................................................ 221 viiiENWW
Index ................................................................................................................................................................. 223 ENWWix