HP DesignJet 4000ps User Manual
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Load a roll into the printer [4000].........................................................................................................110
Unload a roll from the printer [4000]....................................................................................................113
The normal procedure (roll attached to spindle).................................................................113
Roll detached from...](http://img.usermanuals.tech/thumb/36/36806/w64_HP_DesignJet_4000ps-6.png "Page 7
Load a roll into the printer [4000].........................................................................................................110
Unload a roll from the printer [4000]....................................................................................................113
The normal procedure (roll attached to spindle).................................................................113
Roll detached from...")
HP Designjet 4000/4500 Printer series Using your printer
HP Designjet 4000 and 4500 Printer series Using your printer
Legal notices The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied or translated to another language without the prior written consent of Hewlett-Packard Company.Trademarks Adobe®, Acrobat®, Adobe Photoshop®, and PostScript® are trademarks of Adobe Systems Incorporated. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. PANTONE® is Pantone, Inc.s check- standard trademark for color.
Table of contents 1 Introduction Using this guide.......................................................................................................................................2 Introduction.............................................................................................................................2 How do I .................................................................................................................................2 The problem is .......................................................................................................................2 Tell me about .........................................................................................................................2 Legal information....................................................................................................................2 Index.......................................................................................................................................2 The printers main features......................................................................................................................2 The printers main components [4000]....................................................................................................3 Front view................................................................................................................................3 Rear view................................................................................................................................4 The printers main components [4500]....................................................................................................4 Front view................................................................................................................................5 Front view with optional stacker..............................................................................................6 Rear view................................................................................................................................6 The front panel.........................................................................................................................................7 Printer software........................................................................................................................................8 Scanner software [4500]..........................................................................................................................8 2 How do I... (printer assembly topics) [4000] Get started.............................................................................................................................................12 Unpack the printer.................................................................................................................................12 Assemble the stand...............................................................................................................................14 Attach the stand.....................................................................................................................................17 Remove packaging materials................................................................................................................20 Assemble the bin...................................................................................................................................23 Switch on for the first time.....................................................................................................................26 Install ink cartridges............................................................................................................................... 27 Remove the setup printheads................................................................................................................29 Install the printheads.............................................................................................................................31 Install the printhead cleaners.................................................................................................................32 Load a roll of paper onto the spindle.....................................................................................................34 Load the paper into the printer..............................................................................................................36 Connect the printer................................................................................................................................40 Install accessories.................................................................................................................................41 Gigabit Ethernet socket........................................................................................................41 USB 2.0 socket.....................................................................................................................42 Jetdirect print server.............................................................................................................43 Memory expansion card.......................................................................................................44 3 How do I... (printer assembly topics) [4500] Get started.............................................................................................................................................46 ENWWiii
Unpack the printer.................................................................................................................................46 Assemble the stand...............................................................................................................................49 Attach the stand.....................................................................................................................................56 Attach the roll module............................................................................................................................58 Set up the printer...................................................................................................................................62 Connect and switch on the printer.........................................................................................................67 Install the ink cartridges.........................................................................................................................69 Install the printheads.............................................................................................................................71 Install the printhead cleaners.................................................................................................................74 Load roll 1..............................................................................................................................................76 Load roll 2..............................................................................................................................................81 Assemble the bin...................................................................................................................................85 4 How do I... (software setup topics) Choose which connection method to use..............................................................................................90 Connect to a network (Windows)..........................................................................................................90 Automatic IP address configuration......................................................................................90 Manual IP address configuration..........................................................................................91 Connect directly to a computer (Windows)............................................................................................92 Uninstall the printer driver (Windows)...................................................................................................92 Connect to a network (Mac OS X).........................................................................................................92 Manual connection using Bonjour/Rendezvous...................................................................93 Manual connection using AppleTalk.....................................................................................93 Manual connection using TCP/IP.........................................................................................94 Connect to a network (Mac OS 9) [4000]..............................................................................................95 Using TCP/IP........................................................................................................................95 Using AppleTalk....................................................................................................................95 Connect directly to a computer (Mac OS X)..........................................................................................96 Manual connection with FireWire (IEEE 1394).....................................................................96 Manual connection with USB................................................................................................97 Sharing the printer................................................................................................................97 Connect directly to a computer (Mac OS 9) [4000]...............................................................................97 Sharing the printer................................................................................................................98 Uninstall the printer driver (Mac OS 9) [4000]................................................................................. ......98 5 How do I... (printer operation topics) Switch on and off.................................................................................................................................102 Restart.................................................................................................................................................102 Change the language of the front panel..............................................................................................103 Access the Embedded Web Server....................................................................................................103 Using IP over FireWire with Mac OS X 10.3 and later.......................................................104 Change the language of the Embedded Web Server.........................................................................104 Password-protect the Embedded Web Server....................................................................................105 Request E-mail notification of specific error conditions......................................................................105 Set the date and time..........................................................................................................................105 Change the sleep mode setting...........................................................................................................106 Turn off the buzzer..............................................................................................................................106 Change the front panel contrast..........................................................................................................106 Change the units of measurement......................................................................................................106 Adjust for altitude.................................................................................................................................106 6 How do I... (paper topics) Load a roll onto the spindle [4000]......................................................................................................108 ivENWW
Load a roll into the printer [4000].........................................................................................................110 Unload a roll from the printer [4000]....................................................................................................113 The normal procedure (roll attached to spindle).................................................................113 Roll detached from spindle.................................................................................................114 No paper visible..................................................................................................................114 Load a single sheet [4000]..................................................................................................................114 Unload a single sheet [4000]...............................................................................................................118 Load a roll onto the spindle [4500]......................................................................................................118 Load a roll into the printer [4500].........................................................................................................120 Unload a roll from the printer [4500]....................................................................................................123 The normal procedure (roll attached to spindle).................................................................123 Roll detached from spindle.................................................................................................124 No paper visible..................................................................................................................125 Trim the paper with the manual cutter [4500]......................................................................................125 View information about the paper........................................................................................................127 Download media profiles.....................................................................................................................127 Use non-HP paper...............................................................................................................................128 Cancel the drying time.........................................................................................................................128 Change the drying time.......................................................................................................................128 7 How do I... (print job topics) Submit a job with the Embedded Web Server....................................................................................130 Save a job............................................................................................................................................130 Print a saved job..................................................................................................................................131 Cancel a job.........................................................................................................................................131 Manage the print queue.......................................................................................................................131 Turning off the queue [4000]...............................................................................................131 The When To Start Printing options...................................................................................131 Identifying a job in the queue..............................................................................................132 Prioritizing a job in the queue.............................................................................................132 Deleting a job from the queue.............................................................................................132 Making copies of a job in the queue...................................................................................132 Understanding job status....................................................................................................133 Nest jobs to save roll paper.................................................................................................................134 When does the printer try to nest pages?...........................................................................134 Which pages can be nested?.............................................................................................134 Which pages qualify for nesting?........................................................................................134 How long does the printer wait for another file?.................................................................135 8 How do I... (stacker topics) [4500] Install the stacker.................................................................................................................................138 Uninstall the stacker............................................................................................................................138 Change the temperature......................................................................................................................139 Change paper rolls while using the stacker........................................................................................139 Clean the exterior of the stacker.........................................................................................................139 Clean the stacker rollers......................................................................................................................139 Move or store the stacker....................................................................................................................140 9 How do I... (image adjustment topics) Change the page size..........................................................................................................................142 Create a custom page size..................................................................................................................142 Using the HP-GL/2 & RTL printer driver for Windows........................................................142 Using the PostScript printer driver for Windows XP or Windows 2000..............................142 ENWWv
Using the PostScript printer driver for Windows Me or Windows 98..................................142 Using the PostScript printer driver for Windows NT...........................................................143 Using the PostScript printer driver for Mac OS X...............................................................143 Using the PostScript printer driver for Mac OS 9...............................................................143 Using the Embedded Web Server......................................................................................143 Change the print quality.......................................................................................................................143 Choose print quality settings...............................................................................................................144 Print at maximum speed......................................................................................................................145 Adjust the margins...............................................................................................................................146 Print on oversize pages.......................................................................................................................146 Print without added margins................................................................................................................147 Select the orientation of the image......................................................................................................147 Rotate an image..................................................................................................................................148 Autorotate...........................................................................................................................149 Print a mirror image.............................................................................................................................149 Scale an image....................................................................................................................................149 Change the palette settings.................................................................................................................150 Change the treatment of overlapping lines.........................................................................................151 Change the graphic language setting..................................................................................................151 10 How do I... (color topics) Perform color calibration......................................................................................................................154 Perform black point compensation......................................................................................................154 Set the rendering intent.......................................................................................................................155 Select the color emulation mode.........................................................................................................155 Produce matching prints from different HP Designjets.......................................................................155 Get accurate colors from Adobe Photoshop CS (HP–GL/2 & RTL driver).........................................156 Application settings.............................................................................................................156 Driver settings.....................................................................................................................158 Printer settings....................................................................................................................159 Get accurate colors from Adobe Photoshop CS (PostScript driver)...................................................159 Application settings.............................................................................................................160 Driver settings.....................................................................................................................163 Printer settings....................................................................................................................163 Get accurate colors from Adobe InDesign CS....................................................................................163 Application settings.............................................................................................................163 Driver settings.....................................................................................................................165 Printer settings....................................................................................................................166 Get accurate colors from QuarkXPress 6............................................................................................166 Application settings.............................................................................................................166 Driver settings.....................................................................................................................168 Printer settings....................................................................................................................168 Get accurate colors from Autodesk AutoCAD.....................................................................................168 Get accurate colors from Microsoft Office 2003..................................................................................168 Get accurate colors from ESRI ArcGIS 9............................................................................................168 Printing with the Windows printer engine...........................................................................169 Printing with the ArcPress printer engine...........................................................................170 11 How do I... (ink system topics) Remove an ink cartridge......................................................................................................................174 Insert an ink cartridge..........................................................................................................................177 Remove a printhead............................................................................................................................178 Insert a printhead.................................................................................................................................181 viENWW
Manage printhead monitoring..............................................................................................................183 Recover (clean) the printheads...........................................................................................................184 Clean a printheads electrical connections..........................................................................................184 Align the printheads.............................................................................................................................188 Remove a printhead cleaner...............................................................................................................189 Insert a printhead cleaner....................................................................................................................190 Check the status of the ink system......................................................................................................192 Get ink cartridge statistics...................................................................................................................193 Get printhead statistics........................................................................................................................193 12 How do I... (accounting topics) Get accounting information from the printer........................................................................................196 Check printer usage statistics.............................................................................................................196 Check ink and paper usage for a job...................................................................................................196 Request accounting data by E-mail.....................................................................................................196 13 How do I... (printer maintenance topics) Clean the exterior of the printer...........................................................................................................200 Clean the input rollers..........................................................................................................................200 Clean the platen...................................................................................................................................200 Lubricate the printhead carriage..........................................................................................................203 Replace the manual cutter blades.......................................................................................................203 Maintain the ink cartridges...................................................................................................................204 Move or store my printer......................................................................................................................204 Update my printers firmware...............................................................................................................204 14 How do I... (Image Diagnostics Print topics) Print the Image Diagnostics Print........................................................................................................208 Respond to the Image Diagnostics Print.............................................................................................208 Interpret Image Diagnostics part 1......................................................................................................208 Corrective action.................................................................................................................209 Interpret Image Diagnostics part 2......................................................................................................210 Banding...............................................................................................................................210 Horizontal bands across strips of one color only................................................................211 Corrective action.................................................................................................................211 Horizontal bands across all the colored strips....................................................................211 Corrective action.................................................................................................................211 Interpret Image Diagnostics part 3......................................................................................................211 Corrective action.................................................................................................................212 If I still have a problem.........................................................................................................................212 15 How do I... (paper advance calibration topics) Overview of the calibration process....................................................................................................215 The calibration process in detail..........................................................................................................216 After calibration....................................................................................................................................218 16 How do I... (scanner topics) [4500] Calibrate the scanner..........................................................................................................................220 Calibrate the touch screen pointer......................................................................................................220 Create a new media profile..................................................................................................................221 Copy a document................................................................................................................................221 Scan a document to a file....................................................................................................................224 ENWWvii
Print a file.............................................................................................................................................224 View or delete a file.............................................................................................................................225 Scan heavyweight paper or cardboard................................................................................................225 Preview copies.....................................................................................................................................227 Zoom all..............................................................................................................................227 Zoom in...............................................................................................................................227 Zoom out.............................................................................................................................227 One-to-one pixel viewing....................................................................................................228 Resize paper frame.............................................................................................................228 Move tool............................................................................................................................228 Position the paper frame.....................................................................................................228 Align left and align right......................................................................................................229 Add a new printer................................................................................................................................230 Save files on a CD or DVD..................................................................................................................231 Access the shared folder from my computer.......................................................................................231 Accessing the shared folder from Windows XP.................................................................231 Accessing the shared folder from Windows 2000..............................................................232 Accessing the shared folder from Windows 98..................................................................232 Accessing the shared folder from Mac OS X......................................................................232 Adjust color..........................................................................................................................................232 Enable or disable scanner accounts...................................................................................................233 Check the printer queue......................................................................................................................233 Collate copies......................................................................................................................................234 Clean the glass....................................................................................................................................234 Set sleep and wake-up timers.............................................................................................................234 17 The problem is... (paper topics) The paper cannot be loaded successfully [4000]................................................................................236 Rolls....................................................................................................................................236 Sheets.................................................................................................................................236 The paper cannot be loaded successfully [4500]................................................................................237 A paper jam (paper stuck in the printer) [4000]...................................................................................237 Check printhead path..........................................................................................................238 Check paper path................................................................................................................239 A paper jam (paper stuck in the printer) [4500]...................................................................................239 Check printhead path..........................................................................................................240 Check paper path................................................................................................................249 A paper jam in drawer 2 [4500]...........................................................................................................249 Prints do not stack properly in the bin [4000]......................................................................................256 Prints do not stack properly in the basket [4500]................................................................................257 The printer uses a lot of paper to align the printheads........................................................................257 The paper moves while the printer is in standby mode [4500]............................................................257 The printer unloads or trims the paper after a long period of disuse [4500].......................................257 The printer unloads the paper while switched off [4500].....................................................................257 The printer unloads the paper when switched on [4500]....................................................................257 18 The problem is... (print quality topics) General advice.....................................................................................................................................260 Banding (horizontal lines across the image).......................................................................................260 Lines are missing or thinner than expected........................................................................................261 Solid bands or lines printed over the image........................................................................................261 Graininess............................................................................................................................................262 The paper is not flat.............................................................................................................................262 viiiENWW