HP DesignJet 130nr User Manual

HP Designjet 130/130nr Printer - Quick Reference Guide
29
English
The Problem is there is a Printhead Failure (continued)
...continued from previous page....
11.Push the printhead gently into place, so that it is secure.
12.Pull the printhead cover towards you, ensuring that the hook at its front edge 
latches onto the tab, and then push it away from you to close the cover.
13.Plug in the printer power cable.
14.Close the rear part and then the front part of the outer flap. Note that after 
closing the...

HP Designjet 130/130nr Printer - Quick Reference Guide
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EnglishThe Problem is Bad Color
If the color of your prints is not what you expect...
Check the color options in the Print dialog. Make sure you set the color 
management options you intended to. If you select Application Managed Color, 
the color settings in your application will override the printer settings. To obtain 
excellent print quality and the correct colors, select either Best or Premium for 
the Print Quality setting.
Check the printer...

HP Designjet 130/130nr Printer - Quick Reference Guide
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English
The Problem is a Partial or Blank Image is Printed
If none or only a part of your print appears, there are two things to check:
 Is the printer properly connected to the network? If the printer is not 
connected properly, or if the network is busy, you might not get all of your 
print.
 Is my print job valid? If your print job is not valid, you have instructed the 
printer to do something that is not possible.
Checking network...

HP Designjet 130/130nr Printer - Quick Reference Guide
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EnglishThe Problem is a Partial or Blank Image... (continued)
...continued from previous page...
If you did not receive an error message, check the following: 
 Is the image too large for the paper size selected? Request a larger paper 
size, or select the ZoomSmart (Windows and Mac OS 9 only) or scaling 
options to reduce the size of the image.
 Is the print quality (DPI) set too high? A large image with a high DPI might 
require more memory...

HP Designjet 130/130nr Printer - Quick Reference Guide33
English
The Problem is Paper Not Taken from the Input Tray
If the printer does not take paper from the input tray... 
1. Check that you specified the media source correctly in your print job.  
2. Check that there is paper in the tray and that it was loaded correctly. See  “How Do I Load Paper in the Input Tray?” on page 6. Try removing the 
paper from the tray and reloading it. 
3. Make sure that the tray is not overloaded. The capacity of the...

HP Designjet 130/130nr Printer - Quick Reference Guide
34
EnglishThe Problem is Images are Low Resolution
If the resolution of a print is lower than you expected...
Some applications rasterize images at low resolution to show them on screen. 
This is because there is no need for an on-screen image to have a higher 
resolution than the screen itself. Before printing an image from an application 
that does this, rasterize the image at high resolution. 
See your application documentation for information...

HP Designjet 130/130nr Printer - Quick Reference Guide
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English
The Problem is the Printer has Not Received the Job
If you printer seems to be ignoring the print job you sent to it: 
1. Check that the printer is correctly connected to the computer.
If the connection is through a network, print the printers information pages (hold 
down the Power key while pressing the OK key four times) and check in the 
TCP/IP section that the Status is shows as Ready. Make a note of the printers 
IP address and...

HP Designjet 130/130nr Printer - Quick Reference Guide
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EnglishThe Problem is there is a Hardware Error
If there is a hardware error with your printer, this icon flashes on the front panel:
The precise error is indicated by a pattern of squares displayed in the ink 
cartridge icons on the front panel. 
If the pattern of squares is similar to this...
... the problem is related to the set -up of your printer and is probably one of the 
following:
 The inner cover of the printheads is not closed. Check...

HP Designjet 130/130nr Printer - Quick Reference Guide37
English
The Problem is Something Else (General Guidance)
  For details of how to troubleshoot problems, see the topic  The Problem Is... 
on the  Using Your Printer  CD.
 For help with completing the installation of your printer, see the topic  How 
do I complete assembly and set up?  on the Using Your Printer  CD.
 There are notes on clearing jammed paper on page 25 of this guide. 
If your computer has all the HP Designjet 130/130nr software...

HP Designjet 130/130nr Printer - Quick Reference Guide
38
EnglishTell Me About the Front Panel
The front panel (or 
control panel) of the 
printer gives information 
about the state of the 
printer, and also has 
three keys that let you 
control the actions of the 
printer.
The keys are:
Powe r: Tu rn s  t h e  
power on and off. 
Cancel: Cancels the 
current operation.
OK: Indicates to the 
printer:
 that you have now 
loaded paper in the appropriate tray or feed, and the printer may start...