HP Designjet 111 User Manual

							Contact HP Support
HP Support is available to you by telephone. What to do before you call:
●Review the troubleshooting suggestions in this guide.
●Review the relevant driver documentation.
●If you have installed third-party software drivers and RIPs, see their documentation.
●If you call one of the Hewlett-Packard offices, please have the following information available to
help us answer your questions more quickly:
◦The product number and the serial number of the printer you are using, found on the label
at the back of the printer
◦If the front panel is displaying any error icons, make a note of them
◦The printers Service ID
◦The computer you are using
◦Any special equipment or software you are using (for example, spoolers, networks, switch-
boxes, modems or special software drivers)
◦The cable you are using (by part number) and where you purchased it
◦The type of interface used on your printer (USB or network)
◦The software name and version you are currently using
◦If possible, print out the printers information pages; you may be asked to fax them to the
support center helping you
Telephone number
Your HP Support telephone number is available on the Web: please visit http://welcome.hp.com/
country/us/en/wwcontact_us.html.
ENWWContact HP Support 45
Customer Care
 
						

							Glossary
Bonjour
Bonjour is a networking protocol that uses IP but requires no configuration. You can use Bonjour to connect
your printer to a network if you are running Mac OS.
Gateway
A gateway is a device that is used to provide connectivity between networks; for example, to connect two
physically different networks, to manage the subnets inside of a network or to connect a network to the Internet.
If there are no such devices on the network, the gateway field in the network configuration should be set to the
same value as the IP address, then the Jetdirect card can act as its own gateway.
Hardware address
Every hardware component that is to be connected to a network (network card, Jetdirect print server, and so on)
has a fixed hardware address, which is set during the manufacturing process; it cannot be changed and it
distinguishes all network devices from one another. It is a number of 12 hexadecimal digits.
IP address
An IP address identifies a device in a TCP/IP network. It is composed of four bytes that can each take a value of
between 0 and 255 (inclusive).
Example: 15.180.32.45
IP addresses can be changed, so it is possible to have two devices with the same IP address. If two devices in
the same network have the same IP address, there will be conflicts, so special care must be taken when
configuring the IP parameters for the network devices. Jetdirect cards come supplied with the IP address
unconfigured, to avoid conflicts with other devices in the network. When the network card is first connected, it
takes the IP address value 0.0.0.0. After a few minutes of being connected, the IP address changes to the
default and non-valid value 192.0.0.192.
Subnet mask
The IP address of your printer contains sections that identify the network, the subnet, and the host within the
subnet.
The subnet mask is used to separate and identify the bits of the IP address that are used for every section. Two
devices that use different subnet masks won’t see each other even if they are physically connected to the same
network. So the subnet mask has to be configured carefully and by following the instructions of your network
administrator.
Example: 255.255.248.0
Syslog server
A syslog server is a device in the network that can receive and process status and error messages from the rest
of network devices. If there is no syslog server on the network, it is recommended to set this value to 0.0.0.0 in
order not to generate unnecessary traffic on the network.
46 GlossaryENWW
 
						

							Index
A
accessories 33
B
black and white 24
C
connection
Mac OS, Bonjour 10
Mac OS, TCP/IP 11
Mac OS, USB 9
network methods 7
Windows, client-server 8
Windows, direct network 7
Windows, parallel 6
Windows, USB 6
control panel 1
Customer Care 44
cutter 4
D
driver
Mac OS 3
Mac OS, install 9
update 35
Windows 2
Windows, install 6
E
economize
on ink 25
on paper 24
F
front panel 1
G
general issues 39
glossary 46
gray shades 24
H
HP Customer Care 44HP Designet System
Maintenance 34
HP Support 45
I
ink
economical use of 25
ink cartridge
capacities 32
part numbers 32
replace 26
ink-system issues 38
installation issues 35
IP address
change 12
J
Jetdirect print server 4
K
Knowledge Center 44
M
margins 23
N
network configuration
change 14
view 13
P
page size 22
paper
economical use of 24
load roll 20
load sheet 15
load sheet from tray 15
load sheet into front path 17
load sheet into rear path 19
size 22
supported sizes 32
supported types 30
unload roll 21
unload sheet 19preview a print 24
print preview 24
print quality
select 22
print-quality issues 36
printhead
capacities 32
part numbers 32
replace 27
R
rescale a print 23
roll feed 4
S
scale a print 23
share a printer
Mac OS 11
Windows 9
software
Mac OS 3
Windows 2
support services
HP Customer Care 44
HP Support 45
Knowledge Center 44
System Maintenance utility 34
T
telephone number 45
ENWWIndex 47