HP Compaq Presario W19q User Guide

							 
  
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Wall Mounting Arm 
Preparing to Install An Optional Wall Mounting Arm (Not supplied)Installing a Wall Mounting Arm  
 
Preparing to Install a Wall Mounting Arm (Not supplied) 
 
This monitor can be attached to a wall mounting arm that you purchase separately. 
 
 CAUTION: Before disassembling the monitor, turn off the monitor power, and 
disconnect all power, video, and audio cables.  
1 Disconnect the cables from the monitor. 
2 With the panel face-down on a protected surface, remove the screws and the pedestal attachment. 
3 Follow the manufacturer’s instructions to assemble the wall mounting arm. 
See Installing a Wall Mounting Arm
 for further installation instructions.  
 
Installing a Wall Mounting Arm 
1 Set the monitor screen down on a flat, soft, protected surface. 
2 Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the mounting holes 
in the back of the monitor. 
3 Insert four screws into the mounting holes and tighten. 
4 Reconnect the cables. Refer to the user’s manual that came with the wall mounting arm (purchased separately) 
for instructions on attaching it to the wall. 
 
						

							 
  
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Using the Monitor 
 
Operating InstructionsExternal Controls LED Indicators
Settings
Setting the Optimal ResolutionAdjusting the VolumeUsing Headphones
Locking the OSD 
Adjusting OSD SettingsOSD Menu  
 
Operating Instructions 
Control buttons are located on the front of the panel, as shown below. Use the MENU button to adjust the display 
settings to your personal preferences: 
• Set up the monitor, attach the cables, and adjust the tilt as described in the Setup section above. 
• Press the power button (C) to turn the monitor on and off. The power indicator lights up when the monitor is 
on. 
• The monitor must be turned on for the other control buttons to work. 
• Set the resolution (Setting the Optimal Resolution), adjust the volume (Adjusting the Volume), and connect 
headphones if desired (Using Headphones
). 
• Adjust the onscreen display (OSD) settings (Adjusting OSD Settings). 
 
						

							 
 
External Controls 
 
A AUTO-configuration / Exit 
B Volume decrease / Left navigation 
C Power 
D  Volume increase / Right navigation 
E MENU / Enter 
F Headphone jack 
LED Indicators 
Status LED Color 
Full Power Mode   Green  
Active-off Mode   Orange   
See Technical Support FAQs for more information. 
 
						

							 
  
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Settings 
Setting the Optimal ResolutionAdjusting the VolumeUsing Headphones
Locking the OSD 
Adjusting OSD SettingsOSD Menu 
 
Setting the Optimal Resolution 
The recommended resolution for this monitor is 1440 by 900. To configure the monitor to this resolution, 
complete the setup procedure and make sure that the monitor is connected to the computer. Turn the monitor on 
and do the following:  
1 Click Start. 
2 Click Settings. 
3 Click Control Panel. 
4 Double-click Display. 
5 Click Settings. 
6 Set the resolution slide bar to 1440 by 900. 
 
 
NOTE: If 1440 by 900 is not shown, download the monitor driver from the Web. See Using the 
Monitor for instructions. 
 
Adjusting the Volume 
Press the volume increase and decrease buttons to adjust volume to the desired level. Volume can range from 0 
(mute) to 100. The preset value is 50. 
Using Headphones 
Headphones can be attached to the jack. When headphones are attached, external sound is muted.  
Locking the OSD 
To lock the OSD (onscreen display), press and hold the MENU button while the monitor is off, then press the 
power button to turn the monitor on. To unlock the OSD, repeat the locking procedure. When the OSD is locked, 
settings cannot be changed in the OSD menu. 
 
						

							 
 
Adjusting OSD Settings 
1 Press the MENU button to activate the OSD menu. 
2 Press 
 or  to navigate through the functions. Once the desired function is highlighted, press the MENU 
button again to activate it. If the selected function has a sub-menu, it will be displayed. Press 
 or  again 
to navigate through the sub-menu functions. Once the desired sub-function is highlighted, press the MENU 
button to activate it. 
3 Press 
 or  to change the settings of the selected function. 
4 To exit and save, select the Exit function. If you want to adjust another function, repeat steps 2–3. 
 
OSD Menu 
The figure below shows the OSD menu that appears when you first press the MENU button. In this figure, the 
Luminance icon has been selected, so it is highlighted and its title is displayed. Pressing MENU again will display 
the sub-menu for this function. 
 
 
 
Main Menu and Sub-Menu Items for Adjusting the OSD 
Main Menu Item Main Menu 
Icon Sub-Menu Item Sub-Menu 
Icon Description 
Contrast 
 
Contrast from digital-register Luminance 
 
Brightness 
 
Backlight adjustment 
Focus 
 
Adjust picture phase to reduce horizontal-
line noise Image Setup 
 
Clock 
 
Adjust picture clock to reduce vertical-line 
noise 
 
 
						

							 
 
Main Menu Item Main Menu 
Icon Sub-Menu Item Sub-Menu 
Icon Description 
H. Position 
 
Adjust the horizontal position of the 
picture Image Position 
 
V.  P o s i t i o n  
 
Adjust the vertical position of the picture 
Warm  N/A  Recall warm color temperature from 
EEPROM 
Cool  N/A  Recall cool color temperature from 
EEPROM 
sRGB  N/A  Recall sRGB temperature from EEPROM 
User / Red 
 
Red gain from digital-register 
User / Green 
 
Green gain from digital-register 
Color Temp. 
 
User / Blue 
 
Blue gain from digital-register 
Analog  N/A  Select input signal from analog source 
(VGA)  Input Select 
 
Digital  N/A  Select input signal from digital source 
(DVI) 
H. Position 
 
Adjust the horizontal position of the OSD 
V.  P o s i t i o n  
 
Adjust the vertical position of the OSD 
OSD Setup 
 
OSD Timeout 
 
Adjust the OSD timeout 
Language 
 
Language  N/A  Select the language you like 
Information 
 
Information  N/A  Show the resolution, H/V frequency and 
input port of current input timing 
Yes  N/A  Clear each old status of auto-configuration Reset 
 No  N/A  Do not execute reset, return to main menu 
Exit 
 
N/A N/A Exit OSD 
 
See Specifications for the horizontal and vertical scan ranges addressable by this monitor. 
 
						

							 
  
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Installing Drivers and Using the Auto-Adjustment Feature 
 
Downloading Drivers and Software 
To download the latest version of drivers and software files from the HP Support Web site:  
1 Refer to: http://www.hp.com/support
 
2 Select your country/region. 
3 Select Download Drivers and Software. 
4 Enter the model number of your monitor. The software download pages for your monitor will be displayed. 
5 Download and install the driver and software files using the instructions in the download pages. 
 
Using the Auto-Adjustment Function 
Press the AUTO button to optimize the screen performance for VGA (analog). 
Do not use this procedure if your monitor is using DVI input. If your monitor is using VGA (analog) 
input, auto-adjustment can correct the following image quality conditions:  
• Fuzzy or unclear focus 
• Ghosting, streaking, or shadowing effects 
• Faint vertical bars 
• Thin, horizontal scrolling lines 
• An off-center picture 
 
						

							 
  
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Technical Support FAQs 
 
 
Technical Support FAQs (Frequently Asked Questions) 
Problem & Question Possible Solutions 
Power LED is not on • Make sure the power button is on and the power cord is properly 
connected to a grounded power outlet and to the monitor. 
No Plug & Play • In order for the Plug & Play feature of the monitor to work, you 
need a Plug & Play compatible computer and video card. Check 
with your computer manufacturer.  
• Check the monitor’s video cable and make sure none of the pins 
are bent. 
• Make sure the HP monitor drivers are installed (HP monitor drivers 
are available at: http://www.hp.com/support
). 
Picture is fuzzy and has ghosting 
shadowing problem • Adjust the contrast and brightness controls. 
• Make sure you are not using an extension cable or switch box. 
We recommend plugging the monitor directly into the video card 
output connector on the back of your computer. 
• For VGA input, the auto-adjustment function may fix this problem. 
Picture bounces, flickers or wave 
pattern is present in the picture • Move electrical devices that may cause electrical interference as 
far away from the monitor as possible.  
• Use the maximum refresh rate your monitor is capable of at the 
resolution your are using. 
Monitor is stuck in “Active Off-Mode” • The computer power switch should be in the on position. 
• The computer video card should be snugly seated in its slot. 
• Make sure the monitor’s video cable is properly connected to the 
computer. 
• Inspect the monitor’s video cable and make sure none of the pins 
are bent. 
• Make sure your computer is operational by hitting the Caps Lock 
key on the keyboard while observing the Caps Lock LED. The LED 
should either turn on or off after hitting the Caps Lock key. 
 
 
						

							   
Problem & Question Possible Solutions 
Missing one of the primary colors (red, 
green, or blue) • Inspect the monitor’s video cable and make sure that none of the 
pins are bent. 
• Make sure the monitor’s video cable is properly connected to the 
computer. 
Screen image is not centered or sized 
properly • Adjust horizontal and vertical screen position. 
• For VGA input, the auto-adjustment function may fix this problem. 
Picture has color defects (white does 
not look white) • Adjust RGB color or select color temperature. 
Unable to set the monitor to the optimal 
resolution • Make sure that the graphics card supports the optimal 
resolution (1440 x 900). 
• Make sure that the latest supported driver is installed for the 
graphics card. For HP and Compaq systems, you can download 
the latest graphics driver for your system from: 
http://www.hp.com/support
 
For other systems, refer to the Web site for your graphics card. 
 
 
						

							 
  
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Specifications 
GeneralLCD Panel (19)ResolutionPreset Display ModesPhysical CharacteristicsEnvironmental
Power Cord Set Requirements
Pin AssignmentsPlug and Play DDC2B Feature 
 
All specifications represent the typical specifications provided by HP’s component manufacturers; actual 
performance may vary either higher or lower. 
 
General 
Model number w19b /w19e / W19q  
LCD Panel (19) 
Driving system TFT Active Matrix Color LCD 
Size 481.4 mm (19) 
Video R, G, B Analog Interface & Digital Interface 
Separate sync. H/V TTL & TMDS 
Display color 16.2 million Colors 
Dot clock 135 MHz 
Face treatment  Antiglare polarizer with hard coating (select models only)  
Resolution 
Horizontal scan range 30 kHz to 83 kHz 
Horizontal scan size (Maximum) 410mm 
 
Vertical scan range 55 Hz to 75 Hz  
Vertical scan size (Maximum) 256 mm 
 
Optimal preset resolution 1440 x 900 at 60 Hz 
Highest preset resolution 1440 x 900 at 75 Hz 
Highest addressable resolution 1440 x 900 at 75 Hz 
 
Plug & Play VESA DDC2B 
Input Connectors D-Sub VGA 15pin, DVI-D, audio jack 
Input Video Signal Analog: 0.7Vp-p(standard), 75 OHM, Positive & DVI-D Digital Interface (TMDS) 
Power Source 100~240V, 47~63Hz