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HP Color LaserJet CP6015x User Manual

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    							11 Manage and maintain the product
    ●Information pages
    ●
    HP Easy Printer Care
    ●
    Embedded Web server
    ●
    Use HP Web Jetadmin software
    ●
    Security features
    ●
    Set the real-time clock
    ●
    Manage supplies
    ●
    Replace supplies
    ●
    Clean the product
    ●
    Upgrade the firmware
    ENWW137
     
    						
    							Information pages
    Information pages provide details about the product and its current configuration. Use the following
    procedure to print the information pages.
    1.Press Menu.
    2.Press the down arrow 
     to highlight INFORMATION, and then press the checkmark button .
    3.Press the down arrow 
     to highlight the required information, and then press the checkmark button
     to print.
    For more information about the available information pages, see 
    Information menu on page 18.
    138 Chapter 11   Manage and maintain the product ENWW
     
    						
    							HP Easy Printer Care
    Open the HP Easy Printer Care software
    Use one of the following methods to open the HP Easy Printer Care software:
    ●On the Start menu, select Programs, select Hewlett-Packard, select HP Easy Printer Care, and
    then click Start HP Easy Printer Care.
    ●In the Windows system tray (in the lower-right corner of the desktop), double-click the HP Easy
    Printer Care icon.
    ●Double-click the desktop icon.
    HP Easy Printer Care software sections
    HP Easy Printer Care software can provide information about multiple HP products that are on your
    network as well as any products that are directly connected to your computer. Some of the items that
    are in the following table might not be available for every product.
    The Help button (?) in the upper-right corner of each page provides more detailed information about the
    options on that page.
    SectionOptions
    Device List tab
    When you open the software, this is the
    first page that appears.
    NOTE:To return to this page from any
    tab, click My HP Printers in the left side
    of the window.●Devices list: Shows the products that you can select.
    NOTE:The product information appears either in list form or as icons,
    depending on the setting for the View as option.
    ●The information on this tab includes current alerts for the product.
    ●If you click a product in the list, the HP Easy Printer Care opens the
    Overview tab for that product.
    Compatible PrintersProvides a list of all the HP products that support HP Easy Printer Care software.
    Find Other Printers window
    Add more products to the
    My HP Printers listClick the Find Other Printers link in the Devices list to open the Find Other
    Printers window. The Find Other Printers window provides a utility that detects
    other network printers so that you can add them to the My HP Printers list and then
    monitor those products from your computer.
    Overview tab
    Contains basic status information for the
    device●Device Status section: This section shows product-identification information
    and the product status. It indicates product-alert conditions, such as an empty
    print cartridge. After you correct a problem with the product, click the refresh
    button 
     in the upper-right corner of the window to update the status.
    ●Supplies Status section: Shows detailed supplies status, such as the
    percentage of toner remaining in the print cartridge and the status of the paper
    that is loaded in each tray.
    ●Supplies Details link: Opens the supplies status page to view more detailed
    information about product supplies, ordering information, and recycling
    information.
    ENWWHP Easy Printer Care 139
     
    						
    							SectionOptions
    Support tab
    Provides links to support information●Device Status section: This section shows product-identification information
    and the product status. It indicates product-alert conditions, such as an empty
    print cartridge. After you correct a problem with the product, click the refresh
    button 
     in the upper-right corner of the window to update the status.
    ●Device Management section: Provides links to information about HP Easy
    Printer Care, to advanced product settings, and to product usage reports.
    ●Troubleshooting and Help: Provides links to tools that you can use to resolve
    problems, to online product support information, and to online HP experts.
    Settings tab
    Configure product settings, adjust print-
    quality settings, and find information
    about specific product features
    NOTE:This tab is not available for
    some products.●About: Provides general information about this tab.
    ●General: Provides information about the product, such as the model number,
    serial number, and the settings for date and time, if they are available.
    ●Information Pages: Provides links to print the information pages that are
    available for the product.
    ●Capabilities: Provides information about product features, such as duplexing,
    the available memory, and the available printing personalities. Click Change
    to adjust the settings.
    ●Print Quality: Provides information about print-quality settings. Click
    Change to adjust the settings.
    ●Trays / Paper: Provides information about the trays and how they are
    configured. Click Change to adjust the settings.
    ●Restore Defaults: Provides a way to restore the product settings to the factory
    defaults. Click Restore to restore the settings to the defaults.
    HP Proactive Support
    NOTE:This item is available from the
    Overview and Support tabs.When enabled, HP Proactive Support routinely scans your printing system to identify
    potential problems. Click the more info link to configure how frequently the scans
    occur. This page also provides information about available updates for product
    software, firmware, and HP printer drivers. You can accept or decline each
    recommended update.
    Supplies Ordering button
    Click the Supplies Ordering button on
    any tab to open the Supplies Ordering
    window, which provides access to online
    supplies ordering.
    NOTE:This item is available from the
    Overview and Support tabs.●Ordering list: Shows the supplies that you can order for each product. To order
    a certain item, click the Order check box for that item in the supplies list. You
    can sort the list by product, or by the supplies that need to be ordered the
    soonest. The list contains supplies information for every product that is in the
    My HP Printers list.
    ●Shop Online for Supplies button: Opens the HP SureSupply Web site in a
    new browser window. If you have checked the Order check box for any items,
    the information about those items can be transferred to the Web site, where
    you will receive information on options for purchasing your selected supplies.
    ●Print Shopping List button: Prints the information for the supplies that have
    the Order check box selected.
    Alert Settings link
    NOTE:This item is available from the
    Overview and Support tabs.Click Alert Settings to open the Alert Settings window, in which you can configure
    alerts for each product.
    ●Alerting is on or off: Activates or deactivates the alerts feature.
    ●Printer Alerts: Select the option to receive alerts for critical errors only, or for
    any error.
    ●Job Alerts: For products that support it, you can receive alerts for specific print
    jobs.
    Color Access ControlUse this feature to permit or restrict color printing.
    140 Chapter 11   Manage and maintain the product ENWW
     
    						
    							SectionOptions
    NOTE:This item is available only for
    HP color products that support Color
    Access Control.
    NOTE:This item is available from the
    Overview and Support tabs.
    ENWWHP Easy Printer Care 141
     
    						
    							Embedded Web server
    Use the embedded Web server to view product status, configure product network settings, and to
    manage printing functions from your computer instead of from the product control panel. The following
    are examples of what you can do using the embedded Web server:
    NOTE:When the product is directly connected to a computer, use the HP Easy Printer Care to view
    the product status instead of the embedded Web server.
    ●View product status information.
    ●Determine the remaining life for all supplies and order new ones.
    ●View and change tray configurations.
    ●View and change the product control-panel menu configuration.
    ●View and print internal pages.
    ●Receive notification of product and supplies events.
    ●View and change network configuration.
    To use the embedded Web server, you must have Microsoft Internet Explorer 5.01 or later or Netscape
    6.2 or later for Windows, Mac OS, and Linux (Netscape only). Netscape Navigator 4.7 is required for
    HP-UX 10 and HP-UX 11. The embedded Web server works when the product is connected to an IP-
    based network. The embedded Web server does not support IPX-based product connections. You do
    not have to have Internet access to open and use the embedded Web server.
    When the product is connected to the network, the embedded Web server is automatically available.
    NOTE:For complete information about using the embedded Web server, see the Embedded Web
    Server User Guide, which is on the CD that came with the product.
    Open the embedded Web server by using a network connection
    1.In a supported Web browser on your computer, type the product IP address or host name in the
    address/URL field. To find the IP address or host name, print a configuration page. See 
    Information
    pages on page 138.
    NOTE:After you open the URL, you can bookmark it so that you can return to it quickly in the
    future.
    2.The embedded Web server has the following tabs that contain settings and information about the
    product:
    ●Information tab
    ●Settings tab
    ●Networking tab
    See 
    Embedded Web server sections on page 143 for more information about each tab.
    142 Chapter 11   Manage and maintain the product ENWW
     
    						
    							Embedded Web server sections
    Tab or sectionOptions
    Information tab
    Provides product, status, and
    configuration information●Device Status: Shows the product status and shows the life remaining of
    HP supplies, with 0% indicating that a supply is empty. The page also shows the type
    and size of print paper set for each tray. To change the default settings, click Change
    Settings.
    ●Configuration Page: Shows the information found on the configuration page.
    ●Supplies Status: Shows the life remaining of HP supplies, with 0 percent indicating
    that a supply is empty. This page also provides supplies part numbers. To order new
    supplies, click Shop for Supplies in the Other Links area on the left side of the
    window.
    ●Event log: Shows a list of all product events and errors.
    ●Usage page: Shows a summary of the number of pages the product has printed,
    grouped by size and type.
    ●Diagnostics page: Allows you to name the product, show the company name,
    assign an asset number to the product, and name the primary contact who manages
    the product. An HP-authorized support person might ask for this information.
    ●Device Information: Shows the product network name, address, and model
    information. To customize these entries, click Device Information on the Settings
    tab.
    ●Control Panel: Shows messages from the control panel, such as Ready or Sleep
    mode on.
    ●Print: Allows you to send print-ready jobs to the product.
    Settings tab
    Provides the ability to configure the
    product from your computer●Configure Device: Allows you to configure product default settings. This page
    contains the traditional menus found on the control-panel display.
    ●E-mail Server: Network only. Used in conjunction with the Alerts page to set up e-
    mail alerts.
    ●Alerts: Network only. Allows you to set up to receive e-mail alerts for various product
    and supplies events.
    ●AutoSend: Allows you to configure the product to send automated e-mails regarding
    product configuration and supplies to specific e-mail addresses.
    ●Security: Allows you to set a password that must be entered to gain access to the
    Settings and Networking tabs. Enable and disable certain features of the
    embedded Web server.
    ●Edit Other Links: Allows you to add or customize a link to another Web site. This
    link is displayed in the Other Links area on all embedded Web server pages.
    ●Device Information: Allows you to name the product and assign an asset number
    to it. Enter the name and e-mail address for the primary contact who will receive
    information about the product.
    ●Language: Allows you to determine the language in which to display the embedded
    Web server information.
    ●Date & Time: Allows time synchronization with a network time server.
    ENWWEmbedded Web server 143
     
    						
    							Tab or sectionOptions
    ●Wake Time: Allows you to set or edit a wake time for the product to become ready.
    ●Restrict Color: Allows you to permit or restrict color printing. You can specify
    permissions for individual users or for jobs that are sent from specific software
    programs.
    NOTE:The Settings tab can be password-protected. If this product is on a network,
    always consult with the system administrator before changing settings on this tab.
    Networking tab
    Provides the ability to change
    network settings from your
    computerNetwork administrators can use this tab to control network-related settings for the product
    when it is connected to an IP-based network. This tab does not appear if the product is
    directly connected to a computer, or if the product is connected to a network using anything
    other than an HP Jetdirect print server.
    NOTE:The Networking tab can be password-protected.
    Other links
    Contains links that connect you to
    the Internet●HP Instant Support™: Connects you to the HP Web site to help you find solutions
    to product problems.
    ●Shop for Supplies: Connects to the HP SureSupply Web site, where you will receive
    information on options for purchasing original HP supplies, such as print cartridges
    and paper.
    ●Product Support: Connects to the support site for the product, from which you can
    search for help regarding various topics.
    ●Show Me How: Connects to information that demonstrates specific tasks for the
    product.
    NOTE:You must have Internet access in order to use any of these links. If you use a
    dial-up connection and did not connect when you first opened the embedded Web server,
    you must connect before you can visit these Web sites. Connecting might require that you
    close the embedded Web server and reopen it.
    144 Chapter 11   Manage and maintain the product ENWW
     
    						
    							Use HP Web Jetadmin software
    HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and
    troubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform
    management of a wide range of devices, including HP and non-HP devices. Management is proactive,
    allowing network administrators the ability to resolve issues before users are affected. Download this
    free, enhanced-management software at 
    www.hp.com/go/webjetadmin_software. 
    To obtain plug-ins to HP Web Jetadmin, click plug-ins, and then click the download link that is next to
    the name of the plug-in that you want. The HP Web Jetadmin software can automatically notify you
    when new plug-ins are available. On the Product Update page, follow the directions to automatically
    connect to the HP Web site.
    If installed on a host server, HP Web Jetadmin is available to any client through a supported Web
    browser, such as Microsoft Internet Explorer 6.0 for Windows or Netscape Navigator 7.1 for Linux.
    Browse to the HP Web Jetadmin host.
    NOTE:Browsers must be Java-enabled. Browsing from an Apple PC is not supported.
    ENWW Use HP Web Jetadmin software 145
     
    						
    							Security features
    This section explains important security features that are available for the product:
    ●
    Secure the embedded Web server
    ●
    Secure Disk Erase
    ●
    Lock the control-panel menus
    Secure the embedded Web server
    Assign a password for access to the embedded Web server so that unauthorized users cannot change
    the product settings.
    1.Open the embedded Web server. See 
    Embedded Web server on page 142.
    2.Click the Settings tab.
    3.On the left side of the window, click Security.
    4.Type the password next to New Password, and type it again next to Verify Password.
    5.Click Apply. Make note of the password and store it in a safe place.
    Secure Disk Erase
    To protect deleted data from unauthorized access on the product hard drive, use the Secure Disk Erase
    feature in the HP Web Jetadmin software. This feature can securely erase print jobs from the hard
    drive.
    Secure Disk Erase offers the following levels of disk security:
    ●Non-Secure Fast Erase. This is a simple file-table erase function. Access to the file is removed,
    but actual data is retained on the disk until it is overwritten by subsequent data-storage operations.
    This is the fastest mode. Non-Secure Fast Erase is the default erase mode.
    ●Secure Fast Erase. Access to the file is removed, and the data is overwritten with a fixed identical
    character pattern. This is slower than Non-Secure Fast Erase, but all data is overwritten. Secure
    Fast Erase meets the U.S. Department of Defense 5220-22.M requirements for the clearing of disk
    media.
    ●Secure Sanitizing Erase. This level is similar to the Secure Fast Erase mode. In addition, data is
    repetitively overwritten by using an algorithm that prevents any residual data persistence. This
    mode will impact performance. Secure Sanitizing Erase meets the U.S. Department of Defense
    5220-22.M requirements for the sanitization of disk media.
    Data affected
    Data affected (covered) by the Secure Disk Erase feature includes temporary files that are created
    during the print process, stored jobs, proof and hold jobs, disk-based fonts, disk-based macros (forms),
    address books, and HP and third-party applications.
    NOTE:Stored jobs will be securely overwritten only when they have been deleted through the
    RETRIEVE JOB menu on the product after the appropriate erase mode has been set.
    This feature will not impact data that is stored on flash-based product non-volatile RAM (NVRAM) that
    is used to store default settings, page counts, and similar data. This feature does not affect data that is
    146 Chapter 11   Manage and maintain the product ENWW
     
    						
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