HP Color LaserJet CP6015de User Manual

Control panel messageDescriptionRecommended action
CARD SLOT FILE OPERATION FAILED
To clear press 
 (Checkmark button)
A PJL file system command attempted to
perform an illogical operation.Press the checkmark button  to clear.
CARD SLOT FILE SYSTEM IS FULL
To clear press 
 (Checkmark button)
A PJL file system command could not store
something on the file system because the file
system was full.Press the checkmark button  to clear.
CARD SLOT IS WRITE PROTECTED
To clear press 
 (Checkmark button)
The file...

Control panel messageDescriptionRecommended action
If error persists, contact an HP-authorized
service or support provider. See the
HP support flyer, or go to 
www.hp.com/
support/cljcp6015
Cooling Device...The product is adding additional pauses to
the print cycle in order to cool down.The product has recently experienced a
period of heavy usage, so it has entered a
cooling cycle in order to maintain a supported
operating temperature. No action is
necessary.
CORRUPT FIRMWARE IN EXTERNAL
ACCESSORY
For...

Control panel messageDescriptionRecommended action
EXTERNAL DEVICE INITIALIZINGThe external paper handling device is
initializing.No action is necessary.
FINISHING PROCESS NOT FUNCTIONAL
For help press 
 (Help button)
A finishing process has failed.Press the help button  for help.
INCOMPATIBLE FUSERThe incorrect fuser was installed.CAUTION:The fuser can be hot while the
product is in use. Wait for the fuser to cool
before handling it.
1. Open right door.
2. Turn blue levers to unlock position.
3. Remove...

Control panel messageDescriptionRecommended action
3.Install or adjust roller unit.
4. Close the transfer access panel.
5. Close the right door.
INSTALL SUPPLIES
For status press 
 (Checkmark button)
Press the checkmark button  to identify
which supplies need replaced.Insert the supply item or make sure the
installed supply item is fully seated.
INSTALL TRANSFER UNITThe transfer unit has been removed or
installed incorrectly.1. Open right door.
2. Open transfer access panel. Push locks
upward.
3. Install...

Control panel messageDescriptionRecommended action
LOAD TRAY 1 [Type] [Size]
To continue press 
 (Checkmark
button)
For help press 
 (Help button)
Tray 1 is loaded and configured for a type and
size other than the one specified in the job.1. If the correct paper is loaded, press the
checkmark button 
.
2. Otherwise, remove the incorrect paper
and load Tray 1 with the specified paper.
3. If prompted, confirm the size and type of
paper loaded.
4. Confirm that the paper guides are in the
correct position....

Control panel messageDescriptionRecommended action
Moving solenoid and motor
To exit press STOPThe solenoid and a motor are moving as part
of a component test.No action is necessary.
No stored jobsDisplayed when the user enters the
RETRIEVE JOB menu and there are no jobs
to retrieve.No action is necessary.
NON HP SUPPLY IN USE
For help press 
 (Help button)
A non HP supply is in use.A user authorized the use of non HP supplies
when the HP supply was replaced. Any
product repair required as a result of...

Control panel messageDescriptionRecommended action
ORDER STAPLE CARTRIDGE
To continue press 
 (Checkmark
button)
The staple cartridge has reached the low
threshold. Printing and stapling will continue
until the staples need to be replaced.Order a staple cartridge. Press the
checkmark button 
 to continue printing.
ORDER SUPPLIESMore than one supply needs to be replaced
or is nearing the end of its useful life.Order the necessary supplies.
ORDER TRANSFER KITThe transfer kit is near end of life. Printing...

Control panel messageDescriptionRecommended action
To continue press  (Checkmark
button)
PROCESSING DUPLEX JOB
Do not grab paper until job completesPaper temporarily comes into the output bin
while printing a duplex job. Do not attempt to
remove the pages until the job is complete.Do not grab paper as it temporarily comes
into the output bin. The message will
disappear when the job is finished.
Processing...The product is currently processing a job but
is not yet picking pages. When paper motion
begins,...

Control panel messageDescriptionRecommended action
image drum of the same color are not
removed.
To exit press the Stop button.
REPLACE  CARTRIDGEThe identified print cartridge has reached the
end of life. Printing can continue.Replace the specified color cartridge.
Change print cartridges on page 152
REPLACE  DRUM
For help press 
 (Help button)
The specified color drum has reached the end
of life.Replace image drum.
1.Open the front door.
2. Replace the specified image drum.
3. Close the front door....

Control panel messageDescriptionRecommended action
Replace roller kit.
1.Open the right door.
2. Open the transfer access panel.
3. Replace roller kit.
4. Close the transfer access panel.
5. Close the right door.
REPLACE ROLLER KIT
For help press 
 (Help button)
To continue press 
 (Checkmark
button)
The REPLACE SUPPLIES menu is set to
STOP AT LOW. The roller kit is at end of life.To continue printing without replacing the
roller kit, press the checkmark button 
.
Replace roller kit.
1. Open the right...