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HP Color LaserJet 3600 User Manual

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    							7 Maintenance
    This chapter describes ways to maintain your printer. The following topics are covered:
    ●
    Managing supplies
    ●
    Replacing supplies and parts
    ●
    Cleaning the printer
    ENWW 107
     
    						
    							Managing supplies
    Using, storing, and monitoring print cartridges can help ensure quality printer output.
    Supplies life
    The life of the print cartridge depends on usage patterns and the amount  of toner that print jobs require.
    For example, when printing text at 5 percent coverage , an HP print cartridge lasts an average of 4,000
    or 6,000 pages, depending on the printer model. (A typical business letter is about 5 percent coverage.)
    Cartridge life expectancy is reduced by frequently prin ting many 1- or 2-page jobs, heavy coverage, and
    automatic duplexing. At any time, you can verify the  life expectancy by checking the print cartridge life.
    See 
    Checking the print-cartridge life  for more information.
    Approximate print-cartridge replacement intervals
    The following table lists the estimated replacement  intervals for print cartridges and the control-panel
    messages that indicate when to replace each item.
    PrinterPage countApproximate time period1
    HP Color LaserJet 3000 Series printer6,500 pages2 (black)6 months
    3,500 pages (color)
    HP Color LaserJet 3600 Series printer6,000 pages (black)4 months
    4,000 pages (color)
    HP Color LaserJet 3800 Series printer6,000 pages (black)6 months
    6,000 pages (color)
    1Approximate life is based on 1,500 pages per month.2Approximate average A4-/letter-size page count based  on approximately 5% coverage of individual colors.
    To order supplies online, go to one of the following Web sites:
    ●
    www.hp.com/support/clj3000
    ●
    www.hp.com/support/clj3600
    ●
    www.hp.com/support/clj3800
    Checking the print-cartridge life
    You can check the print-cartridge life using the prin ter control panel, the embedded Web server, printer
    software, HP Easy Printer Care Software, or HP  Web Jetadmin software. Check the supplies gauge on
    the printer control panel for approximate supply levels.
    108 Chapter 7   Maintenance ENWW
     
    						
    							12
    3
    Figure 7-1  Printer display
    1Message/Prompt area
    2Supplies gauge
    3Print cartridge colors from left to right: black, yellow, cyan, and magenta
    For more precise levels, follow the instructions in  the table below to print a supplies status page.
    DeviceProcedure
    Printer control panel1.Press  Menu.
    2. Press 
     to highlight  INFORMATION , and then press .
    3. Press 
     to highlight PRINT SUPPLIES STATUS PAGE , and then press  to
    print the supplies status page.
    HP Easy Printer Care SoftwareIn the  Overview  tab, in the  Supplies Status section, click  Supplies Details to open
    the supplies status page.
    Embedded Web server (HP Color
    LaserJet 3000 and 3800 Series
    printers only)1. In your browser, enter the IP address for the printer home page and press
    Enter  to open the printer status page. See 
    Using the embedded Web server .
    2. On the left side of the screen, click  Supplies Status to open the supplies status
    page.
    NOTE The IP address is found on the printer Jetdirect page, which is printed
    with the configuration page. See Using printer information pages .
    HP Web Jetadmin In HP Web Jetadmin, select the printer device. The device status page shows print
    cartridge information.
    Print-cartridge storage
    Do not remove the print cartridge from its package until you are ready to use it.
    CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a
    few minutes, and do not touch the surface of the roller.
    ENWW Managing supplies 109
     
    						
    							HP print cartridges
    When you use a genuine new HP print cartridge, you can obtain the following supplies information:
    ●Percentage of supplies remaining
    ● Estimated number of pages remaining
    ● Number of pages printed
    Non-HP print cartridges
    Hewlett-Packard Company cannot recommend use 
    of non-HP print cartridges, either new or
    remanufactured. Because they are not genuine HP products, HP cannot influence their design or control
    their quality. Service or repair  that is required as a result of using a non-HP print cartridge  will not be
    covered under the printer warranty.
    If you use a non-HP print cartridge, HP cann ot ensure the accuracy of certain features.
    If the non-HP print cartridge was sold to you as a genuine HP product, see 
    HP fraud hotline and Web
    site .
    Print-cartridge authentication
    The printer automatically authenticates the print cart ridges when the cartridges are inserted into the
    printer. During authent ication, the printer will let you know wh ether a cartridge is a genuine HP print
    cartridge.
    If the printer control panel message states that this is not a genuine HP print cartridge and you believe
    you purchased an HP print cartridge, see 
    HP fraud hotline and Web site.
    HP fraud hotline and Web site
    Call the HP fraud hotline (1-877-219-3183,  toll-free in North America) or go to www.hp.com/go/
    anticounterfeit when you install an HP print cartridge and the printer message says the cartridge is non-
    HP. HP will help determine if the product is genuine and take  steps to resolve the problem.
    Your print cartridge might not be a genuine HP print cartridge if you notice the following:
    ● You are experiencing a high number 
    of problems with the print cartridge.
    ● The cartridge does not look like it usually does (f
    or example, the orange pull tab is missing, or the
    packaging differs from HP packaging).
    110 Chapter 7   Maintenance ENWW
     
    						
    							Replacing supplies and parts
    Carefully follow the guidelines in this section when replacing printer supplies.
    Supply replacement guidelines
    To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the
    printer.
    ● Sufficient space is required above and in the front of the printer for removing supplies.
    ● The printer should be located 
    on a flat, sturdy surface.
    For instructions on installing supplies,  see the installation guides provided with each supply item or see
    more information at the following Web sites: .
    ● HP Color LaserJet 3000 Series printer
    : 
    www.hp.com/support/clj3000
    ● HP Color LaserJet 3600 Series printer
    : 
    www.hp.com/support/clj3600
    ● HP Color LaserJet 3800 Series printer
    : 
    www.hp.com/support/clj3800
    CAUTIONHewlett-Packard recomme nds the use of HP products in  this printer. Use of non-
    HP products may cause problems  requiring service that is not covered by the HP warranty or
    service agreements.
    Changing print cartridges
    When a print cartridge approaches the end of us eful life, the control panel displays a message
    recommending that you order a replacement. The prin ter can continue to print using the current print
    cartridge until the control panel displays a message instructing you to replace the cartridge.
    The printer uses four colors and has a different print  cartridge for each color: black (K), cyan (C), magenta
    (M), and yellow (Y).
    Replace a print cartridge when the printer control panel displays a  REPLACE 
    CARTRIDGE  message.
    NOTEIf all of the print cartridges wear out at the same time and you are printing mostly
    monochrome (black and white), you should change the print mode to  MOSTLY BLACK
    PAGES . See 
    System Setup sub-menu  for more information.
    ENWW Replacing supplies and parts 111
     
    						
    							To change the print cartridge
    1.Open the front door.
    CAUTION Do not place anything on the transfer un it and do not touch the transfer unit,
    which is located on the inside of the front door.
    2. Remove the used print cartridge from the printer.
    3.Remove the new print cartridge from the bag. Place  the used print cartridge in the bag for recycling.
    112 Chapter 7   Maintenance ENWW
     
    						
    							4.Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge
    from side to side.
    CAUTION Do not touch the shutter or the surface of the roller.
    5.Remove the orange shipping locks  and the shipping tape attached to the left shipping lock from
    the new print cartridge. Discard the shipping tape  and shipping locks according to local regulations.
    6.Align the print cartridge with the tracks inside th e printer, and using the handles, insert the print
    cartridge until it is firmly seated.
    ENWW Replacing supplies and parts 113
     
    						
    							7.Firmly close the front door.
    After a short time, the control panel should display  Ready.
    8. Installation is complete. Place the used print cartri dge in the box in which the new cartridge arrived.
    See the enclosed recycling guide for recycling instructions.
    9. If you are using a non-HP print cartridge, check  the printer control panel for further instructions.
    For additional help, see the Web sites listed in 
    Supply replacement guidelines .
    114 Chapter 7   Maintenance ENWW
     
    						
    							Cleaning the printer
    During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over
    time, this buildup can cause print-quality problems, su ch as toner specks or smearing. This printer has
    a cleaning mode that can correct and prevent these types of problems.
    To clean the printer using  the printer control panel
    1.Press  Menu.
    2. Press 
     to highlight  CONFIGURE DEVICE, and then press .
    3. Press 
     to highlight  PRINT QUALITY , and then press .
    NOTEIf your printer has an automatic duplexer (HP Color LaserJet 3000dn, 3000dtn,
    3600dn, 3800dn, and 3800dtn printers), go to step 7.
    4. Press  to highlight  CREATE CLEANING PAGE , and then press .
    5. Remove all paper from tray 1.
    6. Remove the cleaning page and load it face-down in tray 1.
    NOTE If you are not still in the menus, navigate to  PRINT QUALITY using the above
    instructions.
    7. At the printer control panel, press  to highlight  PROCESS CLEANING PAGE , and then
    press 
    .
    ENWW Cleaning the printer 115
     
    						
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