HP Color LaserJet 2605dtn User Manual

To clear jams from inside the printer
CAUTIONJams in this area might result in loose toner on the page. If you get toner on your
clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.)
1. Open the front door.
CAUTION Do not place anything on the transfer belt, which is located on the
inside of the front door. Otherwise, the printer may be damaged, adversely
affecting print quality.
2. Carefully grasp the jammed paper by both corners and pull slowly to remove the...

3.Close the front door.
To clear jams from the duplex area (HP Color LaserJet 2605dn and
2605dtn models only)
1.Open the front door completely.
CAUTION Do not place anything on the transfer belt, which is located on the inside of
the front door. Otherwise, the printer may be damaged, adversely affecting print quality.
2. Lift the ETB
150 Chapter 12   Problem solving ENWW
 

3.Remove any jammed paper.
4.Close the ETB.
5.Close the front door.
ENW W Clearing jams 151
 

To clear jams from the top bin (HP Color LaserJet 2605)
CAUTIONJams in these areas might result in loose toner on the page. If you get toner on
your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.)
1. Carefully grasp the jammed paper by both corners and pull slowly to remove the paper from the
top bin.
2.Open and close the front door.
152 Chapter 12   Problem solving ENWW
 

To clear jams from the top output area (HP Color LaserJet 2605dn
and 2605dtn models only)
1. Grip the top cover.
2.Open the top cover.
ENW W Clearing jams 153
 

3.Remove any jammed paper.
4.Close the top cover.
154 Chapter 12   Problem solving ENWW
 

To clear jams from Tray 2 or optional Tray 3
NOTEBefore attempting to clear jams from Tray 2 or optional Tray 3, remove any jams
inside the printer.
1. Pull Tray 2 or optional Tray 3 out of the printer.
2.Carefully grasp the jammed paper by both corners and pull slowly to remove the paper.
3. Slide the tray into the printer.
4.Open and close the front door.
ENW W Clearing jams 155
 

Print problems
Print quality problems
Occasionally, you might encounter problems with print quality. The information in the following
sections helps you identify and resolve these issues.
Identifying and correcting print defects
Use the checklist and print-quality issues charts in this section to solve print-quality problems.
Print-quality checklist
General print-quality problems can be solved by using the following checklist:
1.Make sure that the paper or print media that you are using meets...

ProblemCauseSolution
Print is light or faded.The media might not meet
HP specifications.Use media that meets HP specifications.
One or more print cartridges might be
low. If you are using non-HP print
cartridges, no messages appear on the
printer control panel or in the
HP ToolboxFX.Replace any low print cartridges. SeeChanging print cartridges.
If none of the print cartridges is low or
empty, remove the print cartridges one
at a time and inspect the toner roller in
each to see if the roller is damaged....

ProblemCauseSolution
The amount of background toner
shading becomes unacceptable.The media might not meet HP
specifications.Use a different paper with a lighter
basis weight.
Very dry (low humidity) conditions can
increase the amount of background
shading.Check the printer environment.
One or more print cartridges might be
low. If you are using non-HP print
cartridges, no messages appear on the
printer control panel or in the
HP ToolboxFX.Replace any low print cartridges.
Toner smears appear on the...