HP Color LaserJet 2550L User Manual
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Checking DIMM installation Check that the DIMMs are installed correctly and working. To check DIMM installation 1. Turn the printer on. Check that the Ready light is on after the printer has completed the startup sequence. If an error message appears, a DIMM might have been incorrectly installed. 2. Print a Configuration page by pressing (GO) and (CANCEL JOB) simultaneously. (A Supplies Status page and possibly an HP Jetdirect Configuration page also print.) 3. Check the Installed Personalities and Options section on the Configuration page and compare it with the Configuration page printed before the DIMM installation. 4. If the amount of recognized memory has not increased or the font DIMM is not recognized, the following conditions might exist: ●The DIMM might not be installed correctly. Repeat the installation procedure. ●The DIMM might be defective. Try installing a different DIMM. 5. After you have installed the DIMM correctly, go to Enabling memory if you installed a memory DIMM or Enabling the language-font DIMM if you installed a language-font DIMM. ENWWChecking DIMM installation151
Enabling memory If the printer has a new memory DIMM installed, all Windows users of the printer must set the printer driver to recognize the newly added memory. Macintosh computers automatically recognize new memory. To enable memory for Windows 1. On the Start menu, point to Settings, and click Printers or Printers and Faxes. 2. Select this printer and select Properties. 3. On the Configure tab, click More. 4. In the Total Memory field, type the total amount of memory that is now installed. 5. Click OK. To enable memory for Mac OS NoteEnabling memory for OS X might differ from the following procedure. 1. Click the desktop printer icon. 2. From the Printing menu, select Change Setup. 152Appendix E Working with memory ENWW
Enabling the language-font DIMM If the printer has a new language-font DIMM installed, all Windows users of the printer must set the printer driver to recognize the newly installed font DIMM. Macintosh computers automatically recognize new language font DIMMs. To enable fonts for Windows 1. On the Start menu, point to Settings, and click Printers. 2. Select this printer and select Properties. 3. On the Configure tab, click More. 4. Select the Font DIMM check box. 5. Click OK. ENWW Enabling the language-font DIMM153
Index Symbols/Numerics 250-sheet tray. See tray 2 4-Color option 65 500-sheet tray. See tray 3 A accessories errors 97, 98 part numbers 120 Adaptive Halftoning options 65 adding paper 28 adhesive labels output path 41 printing 43 specifications 20, 21 agreements, maintenance 132, 143 Alerts tab, HP Toolbox 57 Apple LaserWriter 8 driver 14 Apple Macintosh. See Macintosh applications, settings 12 Attention light 24, 96, 119 See also lights B background, gray 109 bands, troubleshooting 108 battery specifications 142 bins, output features 7 jams, clearing 102 locating 9 selecting 41 troubleshooting curl 80 black and white printing selecting 38 troubleshooting 115 Black cartridge empty or missing, light messages 93 life expectancy 68 low 92 non-HP 94 part number 120 status light 24, 92 See also cartridges Black Only option 65 blank pages, troubleshooting 80blinking lights accessory error messages 98 consumables status messages 92 printer status messages 96 printer status secondary messages 98 both sides, printing on 48 browser requirements 55 buttons, control panel 23 C cables connecting 9 part numbers 122 troubleshooting 79 calibrating printer 72 Cancel Job button 24, 50 capacity output bins 41 cardstock printing on 41, 46 specifications 21 cartridges empty or missing, light messages 93 HP fraud hotline 70 life expectancy 68 low 92 non-HP 94 part numbers 120 recycling 141 replacing 69 status lights 24, 92 status page, printing 53 storage specifications 138 characters, troubleshooting 111 clearing jams common locations 99 input areas 100 inside printer 99 output areas 102 color calibration 72 features 62 grayscale, printing as 38 HP ImageREt 2400 62 Manual adjustment options 64 matching 66 ENWWIndex155
settings, changing 64 sRGB 66 troubleshooting 114 Configuration page printing 52 configurations, printer 4 connecting cables 9 consumables availability 143 life expectancies 68 part numbers 120 recycling 141 specifications 137 status lights 24, 92 status page, printing 53 continuable attention errors 97 contracts, maintenance 132, 143 control panel accessory error lights 98 consumables status 92 lights and buttons, description 23 lights and messages, troubleshooting 91 printer status lights 95 secondary printer status lights 98 Courier font 82 covers, document cardstock, printing on 41, 46 paper specifications 21 using different paper for 40 covers, printer 9 creases, troubleshooting 113 crooked pages 112 curl, troubleshooting 80, 112 custom paper sizes 37, 46 customer support HP Express Exchange 133 maintenance agreements 132, 143 repacking printer 134 service information form 136 Cyan cartridge empty or missing, light messages 93 life expectancy 68 low 92 non-HP 94 part number 120 status light 24, 92 See also cartridges D declaration of conformity 144 default settings, restoring 40 deleting print jobs 50 Demo page, printing 52 Detail halftone option 64 Device Settings, HP Toolbox 58 different first page 40 digital cameras, color matching 66dimensions, media. See sizes, media dimensions, printer 137 DIMMs adding 148 enabling 152 font, settings 80 installing 149 part numbers 121 slot errors 98 verifying installation 151 documentation 58, 127 Documentation tab, HP Toolbox 58 dots per inch (dpi) HP ImageREt 2400 62 settings 40 specifications 6 troubleshooting print quality 105 dots, troubleshooting 107 double-sided printing 48 downloading drivers 12 dpi (dots per inch) HP ImageREt 2400 62 settings 40 specifications 6 troubleshooting print quality 105 driver troubleshooting 74 drivers downloading 12 features 36 Macintosh 14 opening 33 operating systems supported 11 restoring default settings 40 settings, changing 35 uninstalling 14 Windows, features 13 dropouts, troubleshooting 108 drum, imaging empty, light messages 93 life expectancy 68 low 92 non-HP 95 part number 120 status light 24 duplexing 48 E Edge Control 65 electrical specifications 138 energy consumption 138, 141 engine, cleaning 71 enlarging documents 39 envelopes output path 41 printing 42 specifications 18, 21 156IndexENWW
environmental features 141 paper specifications 18 printer specifications 138 EPS files, troubleshooting 84 error messages accessory 98 consumables status lights 92 Macintosh 89 printer status 95 secondary, printer status 98 expansion, memory 148 Explorer, versions supported 55 Express Exchange, HP 133 extended warranty 132, 143 F face down bin. See top output bin face up bin. See rear output door faded print 107 FCC statements 140 features color 62 drivers 36 printer 4 film, transparency. See transparencies first page, different 40 Fit to Page option 39 font DIMMs enabling 153 installing 149 part numbers 121 settings 80 See also DIMMs fonts included 7 troubleshooting 82, 84 fraud hotline 70 fuser, ordering 126 4-Color option 65 G glossy paper printing 45 Go light and button 25 gray background, troubleshooting 109 grayscale printing selecting 38 troubleshooting 115 H halftone options 64 heavy paper printing on 41, 46 specifications 21Help printer drivers 36 See also customer support HP Express Exchange 133 HP fraud hotline 70 HP ImageREt 2400 62 HP Jetdirect print servers information page, printing 52 part numbers 122 troubleshooting 76 HP LaserJet paper 124 HP multipurpose paper 124 HP Printing Supplies Returns and Recycling Program 141 HP SupportPack 132, 143 HP Toolbox calibrating printer 72 device settings 58 operating systems supported 11 toner level, checking from 69 using 55 HP Web Jetadmin operating systems supported 11 toner level, checking from 69 using 13 humidity specifications paper, storing 18 printer environment 138 I IBM OS/2 support 11 image quality HP ImageREt 2400 62 settings 40 troubleshooting 105 ImageREt 2400 62 imaging drum empty, light messages 93 life expectancy 68 low 92 non-HP 95 part number 120 status light 24 information pages, printing 52 ink cartridges. See print cartridges input trays features 7 included 4 jams, clearing 100 loading 28 locating 9 media supported 21 part numbers 123 selecting 33, 37 troubleshooting 78 ENWWIndex157
installing memory 148 interface ports cables, ordering 122 connecting to 9 locating 9 troubleshooting 79, 84 types included 7 Internet Explorer, versions supported 55 J jams causes of 99 input areas 100 inside printer 99 output areas 102 Jetadmin operating systems supported 11 toner level, checking from 69 using 13 Jetdirect print servers information page, printing 52 part numbers 122 troubleshooting 76 K keys, control panel 23 L labels output path 41 printing 43 specifications 20, 21 language information pages 52 languages, printer features 7 laser safety statements 145 LaserJet paper 124 LaserWriter 8 driver 14 letterhead output path 41 printing 47 specifications 104 life expectancies, supplies 68 light print, troubleshooting 107 lights accessory error messages 98 consumables status messages 92 locating 23 printer status messages 95 printer status secondary messages 98 states 91 Limit Check error 89 lines, troubleshooting 108 LINUX support 11loading media tray 1 28 tray 2 29 tray 3 31 loose toner, troubleshooting 110 M Macintosh driver features 36 features supported 11 printing from 34 problems, troubleshooting 83 settings 36 software features 14 uninstalling software 15 Magenta cartridge empty or missing, light messages 93 life expectancy 68 low 92 non-HP 94 part number 120 status light 24, 92 See also cartridges mailing labels output path 41 printing 43 specifications 20, 21 maintenance agreements 132, 143 replacing print cartridges 68 Manual color options 64 manual duplexing 48 Manual Feed mode 79 manuals 58, 127 margins, envelopes 18 matching, color 66 Material Safety Data Sheet 143 media cardstock 46 custom-sized 37, 46 envelopes 18, 42 first page, different 40 glossy paper 45 HP, ordering 124 jams 99 labels 20, 43 letterhead 47 loading trays 28 long 28 output options 41 selecting 17 specifications 17 transparencies 20, 44 tray 1, types supported 21 troubleshooting 104 158IndexENWW
memory adding 148 DIMM slot errors 98 enabling 152 installing 149 part numbers 121 verifying installation 151 mercury specifications 142 messages accessory errors 98 consumables status 92 Macintosh 89 printer status 95 secondary, printer status 98 Microsoft Windows. See Windows models 4 monitors, color matching 66 multiple pages per sheet 39 multipurpose paper, HP 124 multipurpose tray. See tray 1 N N-up printing 39 Netscape Navigator, versions supported 55 networks accessories, ordering 122 information pages, printing 52 software for 13 troubleshooting 76 Neutral Grays options 65 non-HP print cartridges 70 not printing, troubleshooting 79 O on-site service agreements 132, 143 on/off switch 9 online customer support iii online Help printer drivers 36 operating environment, specifications 138 operating systems supported 11 optional tray 2. See tray 2 optional tray 3. See tray 3 options. See settings ordering supplies and accessories 120 OS/2 support 11 output bins features 7 jams, clearing 102 locating 9 selecting 41 troubleshooting curl 80 output quality HP ImageREt 2400 62 settings 40 troubleshooting 105overhead transparencies printing 44 specifications 20, 21 ozone specifications 141 P packaging printer 134 Page Setup 33 page skew, troubleshooting 112 pages per minute 6 pages per sheet 39 paper cardstock 46 custom-sized 37, 46 first page, different 40 HP, ordering 124 jams 99 letterhead 47 loading trays 28 long 28 output options 41 selecting 17 specifications 17 tray 1, types supported 21 troubleshooting 104 paper input trays features 7 included 4 jams, clearing 100 loading 28 locating 9 media supported 21 part numbers 123 selecting 33, 37 troubleshooting 78 paper output bins features 7 jams, clearing 102 locating 9 selecting 41 troubleshooting curl 80 parallel cables, ordering 122 parallel port connecting to 9 locating 9 type included 7 parts part numbers 120 user replaceable 126 paused printing 25 PCL drivers backward compatibility 13 features 7 operating systems supported 11 settings 36 PDEs, Macintosh 14 ENWWIndex159
personalities features 7 phone numbers HP fraud hotline 70 HP Printing Supplies Returns and Recycling Program 142 support iii pick-up rollers, ordering 126 platforms supported 11 ports cables, ordering 122 connecting to 9 locating 9 troubleshooting 79, 84 types included 7 PostScript driver settings 36 errors 82 features 7 operating systems supported 11 power consumption 141 requirements 138 switch 9 troubleshooting 74 PPDs, Macintosh 14 preprinted paper output path 41 printing on 47 specifications 104 print cartridges empty or missing, light messages 93 HP fraud hotline 70 life expectancy 68 low 92 non-HP 94 part numbers 120 recycling 141 replacing 69 status lights 24, 92 status page, printing 53 storage specifications 138 Print dialog box 33 print media. See media print quality HP ImageREt 2400 62 settings 40 specifications 6 troubleshooting 105 print servers information page, printing 52 part numbers 122 troubleshooting 76 printer drivers downloading 12 features 36 Macintosh 14opening 33 operating systems supported 11 restoring default settings 40 settings, changing 35 uninstalling 14 Windows, features 13 printer languages features 7 printing both sides 48 canceling 50 Macintosh 34 troubleshooting 79 Windows 34 problem solving. See troubleshooting processing message 96 programs, settings 12 properties. See settings PS driver settings 36 errors 82 features 7 operating systems supported 11 Q quality HP ImageREt 2400 62 settings 40 specifications 6 troubleshooting 105 Quick Sets 39 R Readme 58 Ready light 25, 96, 119 See also lights rear output door features 7 locating 9 printing to 41 recycling plastics 141 print cartridges 141 reducing documents 39 refilled print cartridges 70 refilling paper 28 regulatory statements declaration of conformity 144 FCC 140 laser safety 145 Material Safety Data Sheet 143 repacking printer 134 repair. See service repetitive defects, troubleshooting 110, 114 replacement parts. See supplies\service replacing print cartridges 69 reports, printing 52 160IndexENWW