HP Business InkJet 3000 User Manual
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ENWWObtaining HP telephone support 89 El Salvador 800-1-785 Finland 0203 53232 France 0826 10 4949 Germany 01805 258 143 Gibraltar 0870 842 2339 Greece 801 11 22 55 47 Guatemala 1-800-999-5105 Guyana 165 Haiti 183 Honduras 800-0-123 Hong Kong 85 (2) 2802 4098 Hungary 1 382 1111 Iceland 507 10 00 India +91-80-8526900 or 1 600 447-737 Support in Hindi & English Indonesia +62 (21) 350 3408 Ireland 1890 946 500 Israel 9 830 4848 Italy 02 3859 1212 Jamaica 0-800-711-2884 Japan 0570-000-511(Navi Dial, Japan Domestic Only) 81-3-3335-9800 Jordan +971 4 366 2020 Kazakhstan * Korea, Republic of 1588 3003 Kuwait +971 4 366 2020 Lebanon +971 4 366 2020 Liechtenstein 0848 802 020 Luxembourg 27 303 303 Macedonia * Country/RegionTelephone number HP bietet während der Gewährleistungsfrist vielerorts gebührenfreien telefonischen Support an. Die nachfolgend aufgelisteten Rufnummern sind jedoch unter Umständen nicht gebührenfrei. Zur weiteren Klärung oder um zusätzliche Information zu erhalten, können Sie Kontakt mit der Online-Kundenbetreuung von HP (http://www.hp.com/cpso-support/guide/psd/ cscemea.html) aufnehmen.
90 B - Support and warrantyENWW Malaysia +1800 805 405 Malta * Mexico Mexico City: 52-58-9922 Outside Mexico City: 01-800-472 6684 Moldova * Monaco +33 (0) 173018475 Morocco 22 40 47 47 Netherlands 0900 117 0000 New Zealand +64 (9) 356 6640 Nicaragua 174 Nigeria * Norway 800 62 800 Oman +971 4 366 2020 Panama 001-800-711-2884 Peru 0-800-10111 Philippines (2) 867 3551 Poland (22) 5666 000 Portugal 213 164 164 Puerto Rico 1 877 232 0589 Qatar +971 4 366 2020 Romania (21) 315 4442 Russia Moscow: 095 797 3520 St. Petersburg: 812 346 7997 San Marino 02 3859 1212 Saudi Arabia 800 897 1444 Serbia and Montenegro * Singapore 6272 5300 Slovakia 2 5752 5752 Slovenia * South Africa (RSA), Republic of 086 000 1030 Spain 902 010 333 Suriname 156 Sweden 077 130 3000 Switzerland 0848 80 20 20 Syria +971 4 366 2020 Taiwan 886-2-8722-8000 886-800-010-055 Thailand (2) 353 9000 Country/RegionTelephone number
ENWWObtaining HP telephone support 91 * For support information, call your HP service provider. Trinidad & Tobago 1-800-711-2884 Tunisia 71 89 12 22 Turkey 212 444 71 71 United Kingdom 0870 842 2339 Ukraine Kiev: 44 4903520 United Arabic Emirates (UAE) 800 4520 04 366 2020 United States 1-800 HP INVENT Vatican City 02 3859 1212 Vietnam (8) 823 4530 West Africa (English-speaking countries/regions) * West Africa (French-speaking countries/regions) +351 213 17 63 80 Yemen +971 4 366 2020 Country/RegionTelephone number
92 B - Support and warrantyENWW Hewlett-Packard limited warranty statement Extent of limited warranty 1Hewlett-Packard warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. 2For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. 3HP’s limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: aImproper maintenance or modification; bSoftware, media, parts, or supplies not provided or supported by HP; or cOperation outside the product’s specifications. dUnauthorized modification or misuse. 4For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 5If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP’s warranty, HP shall either repair or replace the product, at HP’s option. 6If HP is unable to repair or replace, as applicable, a defective product which is covered by HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. 7HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 8Any replacement product may be either new or like new, provided that it has functionality at least equal to that of the product being replaced. 9HP products may contain remanufactured parts, components, or materials equivalent to new in performance. 10HP’s Limited Warranty Statement is valid in any country/region where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, are available from any authorized HP service facility in countries/regions where the product is distributed by HP or by an authorized importer. HP product Duration of Limited Warranty Software 1 year Accessories 1 year Ink cartridges 6 months* Printheads 1 year* Printer peripheral hardware (see below for details) 1 year *For more detailed warranty information, see http://www.hp.com/support/inkjet_warranty.
ENWWHewlett-Packard limited warranty statement 93 Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Limitations of liability 1To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole and exclusive remedies. 2TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Local law 1This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country/region to country/region elsewhere in the world. 2To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: aPreclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a customer (e.g. the United Kingdom); bOtherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or cGrant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties. 3FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.
94 B - Support and warrantyENWW HP Inkjet Supplies - Warranty Quick Reference NoteThis information is intended to be an easy-to-read summary of the full HP warranty statement. To read the full warranty statement, go to www.hp.com/support/inkjet_warranty and select your supply. Is your product covered under warranty? If you believe your ink supply or printhead is defective, you may return it for a refund or replacement provided that ALL of the following are true: zInk supply: It is not out of ink. zPrinthead: It has not exceeded its warranted usage: – Black printhead: 530 ml – Color printhead: 200 ml NoteTo determine the volume of ink that has passed through the printhead currently installed in your printer, see “Accumulated ink usage (ml)” located under the “Printhead Status” section of the configuration page. zInk supply: It has not been refilled, remanufactured, or otherwise tampered with. zPrinthead or ink supply: Its “end of warranty” date has not passed. Look at the illustration below to find the date location for your product. End of warranty date locations Date format: YYYYMMDD Install-By Date Make sure to install your product before the install-by date printed on the supply package. Installing before or on the install-by date ensures that you will have at least the following before the end-of-warranty date: Printhead: one year (subject to accumulated ink usage limit) Ink supply: six months Figure 1: New printheads Figure 2: Older printheads Figure 3: Ink supplies
ENWWHewlett-Packard limited warranty statement 95 HP Inkjet Supplies - Expiration As ink ages, it loses water. When ink is old enough, it can damage the printheads or other parts of the printing system. In normal use, most cartridges will run out of ink long before the ink is old enough to cause damage. However, to prevent any possibility of damage, HP printers that use the cartridges listed above are designed to stop printing with the cartridges before the ink gets too old. See “Expiration date (Y-M-D)” located under the “Ink Cartridge Status” section of the configuration date zExpiration has nothing to do with the product warranty. For information about the warranty on your ink car tridge, see http://www.hp.com/support/inkjet_warranty. zExpiration prevents damage from old ink. When ink cartridges expire, they stop working and must be replaced. How do you return a product? There are two ways to return a product under warranty: zVisit the retailer where you bought the product (subject to the retailers return policy) zIf you cannot return the product to the retailer, call the suppor t phone number listed on the product insert that came in the box with the product
96 C - Printer specificationsENWW C Printer specifications Printer specifications For media and media-handling specifications, see Selecting print media. Physical specifications Available models and physical dimensionsSize (width by depth by height)676 by 498 by 199 mm (26.6 by 19.6 by 7.8 inches) zWith auto-duplex unit: 676 by 588 by 199 mm (26.6 by 23.1 by 7.8 inches) zWith tray 2: 676 by 498 by 264 mm (26.6 by 19.6 by 10.4 inches) zWith tray 2 and auto-duplex unit: 676 by 588 by 264 mm (26.6 by 23.1 by 10.4 inches) Weight (does not include printheads or ink cartridges)13.5 kg (29.7 lb) zWith auto-duplex unit: 15.5 kg (34.1 lb) zWith tray 2: 17.0 kg (37.4 lb) zWith tray 2 and auto-duplex unit: 19.0 kg (41.9 lb) Product features and capacities ConnectivityzIEEE 1284-compliant bidirectional parallel (all models) zUSB 2.0-compliant full speed (all models) zHP Jetdirect Internal Print Server for Fast Ethernet 10/ 100Base-TX in EIO slot (included with HP Business Inkjet 2800dtn printer) z2 DIMM slots (100 pin, SDRAM, PC 100 or greater) Print method Drop-on-demand thermal inkjet printing Ink cartridges 4 ink cartridges (1 each for black, cyan, magenta, and yellow) Printheads 4 printheads (1 each for black, cyan, magenta, and yellow) Supply yields (based on 5% coverage)Ink cartridges 1,750 pages Printheads zBlack: 16,000 pages zCyan, magenta, and yellow: 24,000 pages Color calibration zColorSync zICC Profiles zPANTONE®* *PANTONE, Inc’s check-standard trademark for color. Device languages zPCL 5c zPCL 6 zPostScript 3 emulation zAutomatic language switching
ENWWPrinter specifications 97 Font supportz45 TrueType and 35 PostScript fonts built-in (all PostScript emulation, PCL 5c, and PCL 6 accessible) zIntellifont and TrueType rasterizer built into PCL 5c and PCL 6 Duty cycle Up to 12,000 pages per month Advanced security* *Applies to full-feature HP Jetdirect products with firmware version x.24.yy or later — EIO (615n, 620n, and later), External (en3700) zSNMP v3 zSSL/TLS (HTTPS) Processor and memory specifications Device processorzMotorola 32-bit ColdFire 4e RISC (256 MHz) Device memory z96 MB built-in RAM Operating system and network protocol specifications Operating system compatibilityzWindows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP (Professional and Home Editions), and Windows Server 2003 zMac OS X (10.1.5 and later) zOS/21 zLinux2 zUNIX3 zMS-DOS printer driver support through third-party applications 1For information about using the IBM PostScript 3 emulation printer driver for IBM OS/2, see http://www7.software.ibm.com/2bcprod.nsf. 2For information about using Linux with HP printers, see http://www.linuxprinting.org. 3Printer installation software for UNIX® (HP-UX, Sun Solaris) networks is available for download at http://www.hp.com. System requirements (Minimum) Note: Graphic- intensive, complex, and large files might require more hard disk space. zWindows 98: Pentium® 90 MHz, 16 MB RAM, 130 MB free hard disk space zWindows Me: Pentium® 150 MHz, 32 MB RAM, 130 MB free hard disk space zWindows 2000: Pentium 300 MHz, 64 MB RAM, 160 MB free hard disk space zWindows XP 32-bit edition: Pentium 233 MHz, 64 MB RAM, 160 MB free hard disk space zWindows Server 2003: Pentium 233 MHz, 128 MB RAM, 160 MB free hard disk space ziMac: 600 MHz, 128 MB RAM zPower Mac G3 or later 400 MHz, 128 MB RAM ziBook 366 MHz, 128 MB RAM
98 C - Printer specificationsENWW Network operating system compatibility zWindows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP 32-bit (Professional and Home Editions), Windows XP 64-bit Edition zNovell NetWare 4.x, 5.x, 6, NDS, and NDPS zHP-UX 10.20, 11.x zSolaris, 2.6, 7, 8 (SPARC systems only) zRedHat Linux 7.1 and later zSuSE Linux 7.1 and later zMac OS X (10.1.5 and later) zIBM OS/2 Warp 4.x* zIBM AIX 3.2.5 and later* zMPE-iX* zMicrosoft Windows Terminal Server Edition 4.0 zMicrosoft Windows 2003 Server Terminal Services (formerly known as Microsoft Windows XP Server Terminal Services) zMicrosoft Windows 2000 Server Terminal Services with Citrix MetaFrame 1.8 zMicrosoft Windows 2003 Server Terminal Services with Citrix MetaFrame 1.8 zMicrosoft Windows NT and Windows 2000 Server Terminal Services with Citrix V1.8 MetaFrame 1.8 zMicrosoft Windows NT and Windows 2000 Server Terminal Services with Citrix XP MetaFrame XP zMicrosoft Windows 2000 Server Terminal Services* Contact your network operating system vendor for software, documentation, and support. Compatible network protocols zTCP/IP zIPX/SPX zAppleTalk* zDLC/LLC zIP Direct Mode zLPD zFTP Printing zIPP zNDS zBindery zNCP zNDPS ziPrint Telnet zSLP zIGMP zBOOTP/DHCP zWINS zSNMP zHTTP *AppleTalk is not supported on Token Ring print servers. zNot all protocol and operating system combinations are supported. For more information, go to http://www.hp.com and http://www.hp.com/support/businessinkjet2800.