Honeywell control panel VISTA50P Security System User Manual

							 
 
– 51 – 
Trouble Conditions 
Typical Trouble Displays 
The word CHECK on the Keypad’s display, accompanied by a rapid 
beeping at the Keypad, indicates that there is a trouble condition in the 
system.  
To silence the beeping sound for trouble conditions, press any key. 
• A display of “CHECK” accompanied by a display of CALL SERVICE 
indicates that a problem exists with the system that eliminates some of 
the protection.  CALL FOR SERVICE IMMEDIATELY.  
• A display of “CHECK” accompanied by a display of one or more zone 
descriptors indicates that a problem exists with those zone(s)*. First, 
determine if the zone(s) displayed are intact and make them so if they 
are not. If the problem has been corrected, the display of the zone 
descriptor(s) and “CHECK” should disappear. If not, key an OFF 
sequence (Code plus OFF) to clear the display. If the display persists, 
CALL FOR SERVICE IMMEDIATELY. 
NOTE: Zone numbers 98, and 88-91 represent problems with the 
bell circuit and RF receivers, which are not user serviceable. 
CALL FOR SERVICE IMMEDIATELY. 
• A display of COMM. FAILURE at the Keypad indicates that a failure 
has occurred in the telephone communication portion of your system. 
CALL FOR SERVICE IMMEDIATELY.  
• A display of SYSTEM LO BAT, accompanied by a once per minute 
beeping at the Keypad indicates that a low system battery condition 
exists. CALL FOR SERVICE IMMEDIATELY. 
• A display of LO BAT and a zone descriptor, accompanied by a once per 
minute beeping at the Keypad indicates that a low battery condition 
exists in the wireless transmitter displayed. CALL FOR SERVICE 
IMMEDIATELY.  
• A display of MODEM COMM indicates that the control is on-line with 
the central station’s remote computer. The control will not operate while 
on-line.  
						

							 
 
– 52 – 
Trouble Conditions (cont’d) 
Power Failure 
If the POWER indicator is off, operating power for the system has stopped 
and is inoperative. CALL FOR SERVICE IMMEDIATELY. If the POWER 
indicator is on, but the message AC LOSS is displayed, the Keypad is 
operating on battery power only. If only some lights are out on the premises, 
check circuit breakers and fuses and reset or replace as necessary. CALL 
FOR SERVICE IMMEDIATELY if AC power cannot be restored. 
Non-Alpha Keypad Displays 
The following displays will appear on non-alpha keypads when the associated 
trouble condition is present: 
97 = CALL FOR SERVICE 
FC = COMM FAILURE 
BAT  = SYSTEM LOW BATTERY (if no zone number) or LOW 
BATTERY on a zone (if a zone number shows) 
CC = MODEM COMM 
NO AC  =  AC LOSS 
 
SERVICING INFORMATION 
Your local dealer is the person best qualified to service your alarm system. 
Arranging some kind of regular service program with him is advisable. 
 
Your local dealer is: 
Name:  
Address:  
  
Phone: 
 
  
						

							 
 
– 53 – 
Recommendations For Proper Protection 
The following recommendations for the location of fire and burglary detection 
devices help provide proper coverage for the protected premises. 
Recommendations For Smoke And Heat Detectors 
With regard to the number and placement of smoke/heat detectors, we subscribe to the 
recommendations contained in the National Fire Protection Association’s (NFPA) Standard 
#72 noted below. 
Early warning fire detection is best achieved by the installation of fire detection 
equipment in all rooms and areas of the household as follows: For minimum protection 
a smoke detector should be installed outside of each separate sleeping area, and on each 
additional floor of a multi-floor family living unit, including basements. The installation 
of smoke detectors
 in kitchens, attics (finished or unfinished), or in garages is not 
normally recommended.  
For additional protection the NFPA recommends that you install heat
 or smoke detectors in 
the living room, dining room, bedroom(s), kitchen, hallway(s), attic, furnace room, utility and 
storage rooms, basements and attached garages. 
DININGKITCHENBEDROOM
BEDROOM
BEDROOM
BEDROOM
LIVING ROOMBEDROOMBDRM
BDRM DINING 
LIVING ROOM TV ROOMKITCHEN
BEDROOM
BEDROOM TO
BR
LVNG RM
BASEMENTKTCHN.CLOSED
DOORGARAGE
Smoke Detectors for Minimum Protection
Smoke Detectors for Additional Protection
Heat-Activated Detectors
floor_plan-001-V0  
						

							 
 
– 54 – 
Recommendations For Proper Protection (cont’d) 
In addition, we recommend the following: 

Install a smoke detector inside every bedroom where a smoker sleeps. 

Install a smoke detector inside bedrooms where electrical appliances (such as portable 
heaters, air conditioners or humidifiers) are used. 

Install a smoke detector inside every bedroom where someone sleeps with the door partly 
or completely closed. Smoke could be blocked by the closed door. Also, an alarm in the 
hallway outside may not wake up the sleeper if the door is closed. 

Install a smoke detector at both ends of a hallway if the hallway is more than 40 feet (12 
meters) long. 

Install smoke detectors in any room where an alarm control is located, or in any room 
where alarm control connections to an AC source or phone lines are made. If detectors are 
not so located, a fire within the room could prevent the control from reporting a fire or an 
intrusion. 
Recommendations For Proper Intrusion Protection 
For proper intrusion coverage, sensors should be located at every possible point of entry to a 
home or commercial premises. This would include any skylights that may be present, and 
the upper windows in a multi-level building. 
In addition, we recommend that radio backup be used in a security system so that alarm 
signals can still be sent to the alarm monitoring station in the event that the telephone lines 
are out of order (alarm signals are normally sent over the phone lines, if connected to an 
alarm monitoring station).  
						

							 
 
– 55 – 
Emergency Evacuation 
Establish and regularly practice a plan of escape in the event of fire. The following steps are 
recommended by the National Fire Protection Association: 
 
1.  Position your detector or your interior and/or exterior sounders so that 
they can be heard by all occupants. 
2.  Determine two means of escape from each room. One path of escape 
should lead to the door that permits normal exit from the building. The 
other may be a window, should your path be impassable. Station an 
escape ladder at such windows if there is a long drop to the ground. 
3.  Sketch a floor plan of the building. Show windows, doors, stairs and 
rooftops that can be used to escape. Indicate escape routes for each room. 
Keep these routes free from obstruction and post copies of the escape 
routes in every room. 
4.  Assure that all bedroom doors are shut while you are asleep. This will 
prevent deadly smoke from entering while you escape. 
5.  Try the door. If the door is hot, check your alternate escape route. If the 
door is cool, open it cautiously. Be prepared to slam the door if smoke or 
heat rushes in. 
6.  Where smoke is present, crawl on the ground; do not walk upright. 
Smoke rises and may overcome you. Clearer air is near the floor. 
7.  Escape quickly; don’t panic. 
8.  Establish a common meeting place outdoors, away from your house, 
where everyone can meet and then take steps to contact the authorities 
and account for those missing. Choose someone to assure that nobody 
returns to the house — many die going back. 
 
 
 
 
 
 
 
 
 
  
						

							 
 
– 56 – 
Maintaining Your System 
Taking Care of Your System 
The components of your security system are designed to be as free of 
maintenance as possible. However, there are some things you can do to make 
sure that your system is in reliable working condition. 
1.  Test your system weekly. 
2.  Test the system after any alarm occurs (see TESTING THE SYSTEM). 
Replacing Batteries in Wireless Sensors 
Wireless sensors may not have been used in your security system  
Each wireless sensor in your system has a 9-volt or 3-volt battery. The system 
detects a low battery in any wireless sensor, including smoke detectors, the 
optional personal emergency transmitter, and the optional portable wireless 
keypad. (A low battery in a portable wireless keypad is detected as soon as 
one of its keys is pressed, and the keypad will display 00.) 
Alkaline batteries provide a minimum of 1 year of operation, and in most 
units and applications, provide 2–4 years of service. Actual battery life will 
depend on the environment in which the sensor is used, the number of signals 
that the transmitter in the sensor has had to send, and the specific type of 
sensor.  Factors such as humidity, high or low temperatures or large swings 
in temperature, may all lead to the reduction of actual battery life in an 
installation.  
If you have a low battery in a wireless sensor, a low battery message 
is displayed on the keypad.  
In addition, a battery-operated smoke detector with a low battery also emits 
a single chirp sound once approximately every 20-30 seconds, identifying 
itself as the smoke detector with the weak battery.  If you do not replace a 
smoke detectors low battery, the smoke detector may sound continuously, as 
if there were a fire alarm. 
Note: The low battery message comes on as a warning that battery 
replacement in indicated sensor(s) is due within 30 days. In the meantime, 
the sensor(s) causing the low battery indication is still fully operational. 
Important: Use only batteries recommended by your installer as 
replacement. 
  
						

							 
 
– 57 – 
Maintaining Your System (cont’d) 
Silencing Low Battery Warning Tones at the Keypad 
The keypad’s warning tones can be silenced by performing an OFF sequence 
(code plus OFF key), but the Keypads low battery message display will 
remain on as a reminder that you have a low battery condition in one or more 
of your sensors. When you replace the weak battery with a fresh one, the 
sensor will send a good battery signal to the control as soon as the sensor is 
activated (opening/closing of door, window, etc.), causing the low battery 
display to turn off. If the sensor is not activated, the display will 
automatically clear within approximately 1 hour. 
Routine Care 
• Treat the components of your security system as you would any other 
electrical equipment. Do not slam sensor-protected doors or windows. 
• Keep dust from accumulating on the keypad and all protective sensors, 
particularly on motion sensors and smoke detectors. 
• The keypad and sensors should be cleaned carefully with a dry soft cloth. 
Do not spray water or any other fluid on the units. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
						

							 
 
– 58 – 
Quick Guide To System Functions 
FUNCTION PROCEDURE COMMENTS 
Check Zones  Press [✱].  To view faulted zones when is system not ready 
Display All 
Descriptors Press and hold [✱] for 5 seconds.  Displays all alpha descriptors programmed by 
installer. 
Arm System  Enter code. 
Press arming key desired (AWAY, 
STAY, INSTANT, MAXIMUM). Arms system in mode selected. 
Disarm System  Enter code.  Press OFF [1].  Disarms system and silences alarms. 
Bypass Zones  Enter code.  Press BYPASS [6]. 
Enter zone numbers to be 
bypassed (use 3-digit entries). Bypassed zones are unprotected and will not 
cause an alarm if violated. 
Quick Bypass  Enter code.  Press BYPASS [6]. 
Press [#]. Bypasses all faulted zones automatically. 
Chime Mode  Enter code.  Press CHIME [9].  Keypad will sound if doors or windows are 
violated while system disarmed. 
Test Mode  Enter code.  Press TEST [5]  Activates alarm sounder and allows sensors to 
be tested. 
View Messages  Press and hold [0] for at least 5 
seconds. Message from central station will appear. 
View User 
Capabilities Enter user’s code.  Press [✱] + [✱].  Displays partitions & authority levels assigned 
to the user. 
GOTO Partition  Enter security code.  Press [✱]. 
Enter partition number (1-8). 
0 returns to default partition. Allows a user at one keypad to perform 
functions in another partition, if that user is 
authorized to do so. 
Self-Help  Press and hold any function key for 
at least 5 seconds. Will display abbreviated instructions for the key 
pressed. 
Add a User  Enter master/manager code. 
Press CODE [8]. 
Enter new user’s user number. 
Enter code for that user. 
Enter authority for that user in this 
partition (1-5). 
Follow prompts, 1=Yes, 0=No. Master & Manager level users can add users to 
the system, each with its own code and 
authority level. 
Change a User’s 
Code Enter master/manager code. 
Press CODE [8]. 
Enter user’s 3-digit number. 
Enter new code for that user. 
Press 0 (No) at prompt. Master & Manager level users can change their 
own or other users’ codes. 
 
 
 
 
  
						

							 
 
– 59 – 
Quick Guide To System Functions (cont’d) 
FUNCTION PROCEDURE COMMENTS 
Delete a User  Enter master/manager code. 
Press CODE [8]. 
Enter user no. to be deleted. 
Enter master/manager code. 
Press 1 (Yes) at prompt. Master & Manager level users can delete users. 
A user can only be deleted by a user with 
higher authority level. 
Enter security code.  Press [#] 
Enter 71 or 72. Activate output device as programmed. Control Output 
Device 
Enter security code.  Press [#] 
Enter 70. Activate output device manually 
Enter security code.  Enter 0.  Activate access relay for current partition. Access Control 
Enter security code 
Press [#].  Enter 79. Perform an access control card function. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
						

							 
 
– 60 – 
Summary Of Audible Notification 
(Alpha Display Keypads) 
SOUND CAUSE  DISPLAY 
LOUD, 
INTERRUPTED* 
  Keypad & External FIRE ALARM FIRE is displayed; descriptor of zone in alarm is 
displayed. 
LOUD, 
CONTINUOUS* 
  Keypad & External BURGLARY/AUDIBLE EMERGENCY 
ALARM  ALARM  is displayed; descriptor of zone in alarm is 
also displayed. 
ONE SHORT BEEP 
 (not repeated) 
Keypad only a. SYSTEM DISARM   
b.  SYSTEM ARMING  ATTEMPT 
WITH AN OPEN ZONE. 
c.  BYPASS VERIFY  a. DISARMED/READY TO ARM is displayed.  
b. The number and descriptor of the open protection 
zone is displayed. 
c.  Numbers and descriptors of the bypassed 
protection zones are displayed (One beep is heard 
for each zone displayed). Subsequently, the 
following is displayed: DISARMED BYPASS Ready 
to Arm 
ONE SHORT BEEP 
  (once every 15 
sec.) Keypad only SYSTEM IS IN TEST MODE  Opened Zone identifications will appear. 
ONE BEEP 
  (every 60 sec.)  
Keypad only LOW BATTERY AT A TRANSMITTER LO BAT displayed with description of transmitter. 
TWO SHORT BEEPS  
  Keypad only  ARM AWAY OR MAXIMUM     ARMED AWAY or ARMED MAXIMUM is displayed. 
Red ARMED indicator is lit. 
THREE SHORT 
BEEPS 
 Keypad only a.  ARM STAY OR INSTANT   
b. ZONE OPENED WHILE SYSTEM 
IS IN CHIME MODE.   
c. ENTRY WARNING** a. ARMED STAY ZONE BYPASSED or ARMED 
INSTANT ZONE BYPASSED is displayed. Red 
ARMED indicator is lit. 
b. CHIME displayed, descriptor of open protection 
zone will be displayed if the [
4] key is pressed. 
c. DISARM SYSTEM OR ALARM WILL OCCUR is 
displayed. 
RAPID BEEPING  
 Keypad only a. TROUBLE   
b. AC POWER LOSS ALERT*** 
c.  MEMORY OF ALARM  a. CHECK displayed.  Descriptor of troubled 
protection zone is displayed. 
b. AC LOSS displayed (may alternate with other 
displays that may be present). 
c. FIRE or ALARM is displayed; descriptor of zone in 
alarm is displayed.  
SLOW BEEPING  
 Keypad only a. ENTRY DELAY WARNING**  
b. EXIT DELAY WARNING  
 (if programmed) a. DISARM SYSTEM OR ALARM WILL OCCUR is 
displayed. Exceeding the delay time without 
disarming causes alarm.  
b. ARMED AWAY or ARMED MAXIMUM  is displayed 
along with You May Exit Now 
*  If bell is used as external sounder, fire alarm is pulsed ring; burglary/audible emergency is steady ring.  
**  Entry warning may consist of three short beeps or slow continuous beeping, as programmed by your installer. 
***  Loss of system battery power is not indicated or annunciated by the keypad (warnings are for loss of AC power 
only).