Honeywell control panel VISTA21iP Security System User Manual

							 
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SERVICING INFORMATION 
Your local authorized service representative is the person best qualified to service 
your alarm system. Arranging some kind of regular service program with him is 
advisable. 
Your local service representative is: 
Name:   
Address:   
  
Phone:    
  
						

							 
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LIMITATIONS OF THIS SYSTEM 
 
WARNING!    THE LIMITATIONS OF THIS ALARM SYSTEM  While this system is an advanced design security system, it does not offer guaranteed protection against burglary or other 
emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety 
of reasons. For example: 
  Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor 
or disconnect an alarm warning device. 
  Intrusion detectors (e.g. passive infrared detectors), smoke detectors, and many other sensing devices will not work 
without power. Battery operated devices will not work without batteries, with dead batteries, or if the batteries are not 
put in properly. Devices powered solely by AC will not work if their AC power supply is cut off for any reason, however 
briefly. 
  Signals sent by wireless transmitters may be blocked or reflected by metal before they reach the alarm receiver. Even if 
the signal path has been recently checked during a weekly test, blockage can occur if a metal object is moved into the 
path. 
  A user may not be able to reach a panic or emergency button quickly enough. 
  While smoke detectors have played a key role in reducing residential fire deaths in the United States, they may not 
activate or provide early warning for a variety of reasons in as many as 35% of all fires, according to data published by 
the Federal Emergency Management Agency. Some of the reasons smoke detectors used in conjunction with this 
System may not work are as follows. Smoke detectors may have been improperly installed and positioned. Smoke 
detectors may not sense fires that start where smoke cannot reach the detectors, such as in chimneys, in walls, or roofs, 
or on the other side of closed doors. Smoke detectors also may not sense a fire on another level of a residence or 
building. A second floor detector, for example, may not sense a first floor or basement fire. Moreover, smoke detectors 
have sensing limitations. No smoke detector can sense every kind of fire every time. In general, detectors may not 
always warn about fires caused by carelessness and safety hazards like smoking in bed, violent explosions, escaping 
gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches, or arson. 
Depending upon the nature of the fire and/or the locations of the smoke detectors, the detector, even if it operates as 
anticipated, may not provide sufficient warning to allow all occupants to escape in time to prevent injury or death. 
  Passive Infrared Motion Detectors can only detect intrusion within the designed ranges as diagrammed in their 
installation manual. Passive Infrared Detectors do not provide volumetric area protection. They do create multiple 
beams of protection, and intrusion can only be detected in unobstructed areas covered by those beams. They cannot 
detect motion or intrusion that takes place behind walls, ceilings, floors, closed doors, glass partitions, glass doors, or 
windows.  
  Mechanical tampering, masking, painting or spraying of any material on the mirrors, windows or any part of the optical 
system can reduce their detection ability. Passive Infrared Detectors sense changes in temperature; however, as the 
ambient temperature of protected area approaches the temperature range of 90° to 105°F, the detection performance 
can decrease. 
  Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the 
other side of closed or partly open doors. If warning devices sound on a different level of the residence from the 
bedrooms, then they are less likely to waken or alert people inside the bedrooms. Even persons who are awake may not 
hear the warning if the alarm is muffled from a stereo, radio, air conditioner or other appliance, or by passing traffic. 
Finally, alarm warning devices, however loud, may not warn hearing-impaired people or waken deep sleepers. 
  Telephone lines needed to transmit alarm signals from a premises to a central monitoring station may be out of service 
or temporarily out of service. Telephone lines are also subject to compromise by sophisticated intruders. 
  Even if the system responds to the emergency as intended, however, occupants may have insufficient time to protect 
themselves from the emergency situation. In the case of a monitored alarm system, authorities may not respond 
appropriately. 
  This equipment, like other electrical devices, is subject to component failure. Even though this equipment is designed to 
last as long as 10 years, the electronic components could fail at any time. 
The most common cause of an alarm system not functioning when an intrusion or fire occurs is inadequate maintenance. 
This alarm system should be tested weekly to make sure all sensors and transmitters are working properly. 
Installing an alarm system may make one eligible for lower insurance rates, but an alarm system is not a substitute for 
insurance. Homeowners, property owners and renters should continue to act prudently in protecting themselves and 
continue to insure their lives and property. 
We continue to develop new and improved protection devices. Users of alarm systems owe it to themselves and their loved 
ones to learn about these developments.
   
						

							 
 
TWO YEAR LIMITED WARRANTY Honeywell International Inc., acting through its Security & Communications business (“Seller”), 2 Corporate Center Drive, Melville, New York 11747 warrants its products to be free from defects in materials and workmanship under normal use and service, normal wear and tear excepted, for 24 months from the manufacture date code; provided, however, that in the event the Buyer presents a proper invoice relating to the purchased product and such invoice bears a date later than the manufacture date, then Seller may at its discretion, reflect the warranty period as commencing at invoice date.  Except as required by law, this Limited Warranty is only made to Buyer and may not be transferred to any third party.  During the applicable warranty period, Seller will repair or replace, at its sole option and as the exclusive remedy hereunder, free of charge, any defective products.  Seller shall have no obligation under this Limited Warranty or otherwise if the product:    (i)  is improperly installed, applied or maintained;   (ii)  installed outside of stated operating parameters, altered or improperly serviced or repaired by anyone other than the Seller/Seller’s Authorized Service/Repair Center;   (iii)  damage is caused  by outside natural occurrences, such as lightning, power surges, fire, floods, acts of nature, or the like; or   (iv)  defects result from unauthorized modification, misuse, vandalism, alterations of serial numbers, other causes unrelated to defective materials or workmanship, or failures related to batteries of any type used in connection with the products sold hereunder.  Exceptions to Warranty With Respect to Honeywell Products listed below:  Hardwire Contacts and PIRs – Seller warrants parts for hardwire contacts and PIRs in accordance with the terms of the above limited warranty for a period of five (5) years from the manufacture date code.  EXCLUSION OF WARRANTIES, LIMITATION OF LIABILITY  THERE ARE NO WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.  TO THE FULL FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY (i) CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE PRODUCT AND/OR FOR BREACH OF THIS OR ANY OTHER WARRANTY OR CONDITION, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED BY SELLER’S OWN NEGLIGENCE OR FAULT AND EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES.   Any product description (whether in writing or made orally by Seller or Seller’s agents), specifications, samples, models, bulletin, drawings, diagrams, engineering sheets or similar materials used in connection with the Buyer’s order are for the sole purpose of identifying the Seller’s products and shall not be construed as an express warranty or condition.  Any suggestions by Seller or Seller’s agents regarding use, applications, or suitability of the products shall not be construed as an express warranty or condition unless confirmed to be such in writing by Seller.  Seller does not represent that the products it sells may not be compromised or circumvented; that the products will prevent any personal injury or property loss by burglary, robbery, fire or otherwise, or that the products will in all cases provide adequate warning or protection.  Buyer understands that a properly installed and maintained alarm may only reduce the risk of a burglary, robbery or fire without warning, but it is not insurance or a guarantee that such will not occur or will not cause or lead to personal injury or property loss.  CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE ORF OTHER LOSS BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THE PRODUCT FAILED TO GIVE WARNING.  However, if Seller is held liable whether directly or indirectly for any loss or damage with respect to the products it sells, regardless of cause or origin, its maximum liability shall not in any case exceed the purchase price of the product, which shall be fixed as liquidated damages and not as a penalty, and shall be the complete and exclusive remedy against the Seller.  Should your product become defective during the warranty, please contact your installer to facilitate repair or replacement with Seller pursuant to the terms hereof. Seller reserves the right to replace any defective product under warranty with new, refurbished, or remanufactured product.    
 2 Corporate Center Drive, Suite 100 
P.O. Box 9040 
Melville, NY  11747 
Copyright © 2007 Honeywell International Inc. 
www.honeywell.com/security 
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