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Honeywell control panel VISTA21iP Security System User Manual

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    ADEMCO VISTA SERIES 
    VISTA-21iP / VISTA-21iPSIA  
    Security Systems 
       
       
    User Guide 
     
     
     
     
     
     
     
     
     
     
     
     
      
     
     
     
     
     
     
     
     
     
     
    K14490V1  7/10   Rev. B  
    						
    							 
    – 2 – 
      
    IMPORTANT!  
    PROPER INTRUSION PROTECTION 
    For proper intrusion coverage, sensors should be located at every possible point of 
    entry to a home or commercial premises. This would include any skylights that may 
    be present, and the upper windows in a multi-level building. 
    In addition, we recommend that radio backup be used in a security system so that 
    alarm signals can still be sent to the Central Monitoring Station in the event that the 
    telephone lines are out of order (alarm signals are normally sent over the phone 
    lines). 
     
    EARLY WARNING FIRE DETECTION 
    Early warning fire detection is important in a home. Smoke and heat detectors have 
    played a key role in reducing fire deaths in the United States. With regard to the 
    number and placement of smoke/heat detectors, we subscribe to the 
    recommendations contained in the National Fire Protection Associations National 
    Fire Alarm Code (NFPA 72). These recommendations can be found on page 47 of 
    this manual.  
     
    SYSTEM COMPATIBILITY NOTICE 
    Your Honeywell security system is designed for use with devices manufactured or 
    approved by Honeywell for use with your security system. Your Honeywell security 
    system is not designed for use with any device that may be attached to your 
    security systems keypad or other communicating bus if Honeywell has not 
    approved such device for use with your security system. Use of any such 
    unauthorized device may cause damage or compromise the performance of your 
    security system and affect the validity of your Honeywell limited warranty. When you 
    purchase devices that have been manufactured or approved by Honeywell, you 
    acquire the assurance that these devices have been thoroughly tested to ensure 
    optimum performance when used with your Honeywell security system. 
     
    About This Manual 
    This manual is a step-by-step guide that will acquaint you with the systems features 
    and benefits. It defines the components and their functions, describes their 
    operation, and provides clear step-by-step instructions for normal and emergency 
    procedures.  Keep this manual in a convenient place so that you can refer to it as 
    necessary.  
    						
    							 
    – 3 – 
    Table of Contents 
    System Overview ....................................................................................................................................... 5 
    Introduction ........................................................................................................................................ 5 
    System Basics ..................................................................................................................................... 5 
    Using the Voice Message Center ....................................................................................................... 7 
    About The Keypads ................................................................................................................................... 8 
    General Information .......................................................................................................................... 8 
    Fixed-Word Display Keypad ............................................................................................................ 10 
    Functions of the Keypads ........................................................................................................................ 11 
    Entry/Exit Delays .................................................................................................................................... 14 
    Entry Delay ...................................................................................................................................... 14 
    Exit Delay ......................................................................................................................................... 14 
    Exit Alarms ...................................................................................................................................... 15 
    Checking For Open Zones ....................................................................................................................... 16 
    Using the [∗] Key to Display and Announce System Status .......................................................... 16 
    Arming the System ................................................................................................................................. 17 
    STAY Mode: Arms Perimeter Only, Entry Delay On ..................................................................... 17 
    NIGHT-STAY Mode: Arms Perimeter Only, Plus Selected Zones ................................................. 17 
    INSTANT Mode: Arms Perimeter Only, Entry Delay Off .............................................................. 17 
    AWAY Mode: Arms Entire System, Entry Delay On ..................................................................... 17 
    MAXIMUM Mode: Arms Entire System, Entry Delay Off ............................................................. 17 
    Arming Commands .......................................................................................................................... 18 
    Single Button Arming ...................................................................................................................... 19 
    Single Button “Step” Arming ........................................................................................................... 19 
    Keyswitch ................................................................................................................................................ 20 
    Using the Keyswitch ........................................................................................................................ 20 
    Disarming and Silencing Alarms ........................................................................................................... 21 
    Using the [OFF] key ......................................................................................................................... 21 
    Bypassing Protection Zones .................................................................................................................... 22 
    Using the BYPASS Key ................................................................................................................... 22 
    Quick Bypass .................................................................................................................................... 23 
    Chime Mode ............................................................................................................................................. 24 
    Using the Chime Mode .................................................................................................................... 24 
    Using the Voice Chime ..................................................................................................................... 24 
    Date and Time ......................................................................................................................................... 25 
    Viewing the Current Date and Time ............................................................................................... 25 
    Setting the Date and Time .............................................................................................................. 25 
    Panic Keys ............................................................................................................................................... 26 
    Using Panic Keys ............................................................................................................................. 26  
    						
    							 
    – 4 – 
    Table of Contents (continued) 
    Macro Key Programming & Usage ......................................................................................................... 27 
    About Macro Keys ............................................................................................................................ 27 
    Example of Macro Programming ..................................................................................................... 28 
    Using a Programmed Macro Key .................................................................................................... 28 
    Using Device Commands ........................................................................................................................ 29 
    Paging Feature ........................................................................................................................................ 30 
    About Automatic Paging .................................................................................................................. 30 
    About Manual Paging ...................................................................................................................... 31 
    Latch Key Paging ............................................................................................................................. 31 
    Security Codes & Authority Levels ........................................................................................................ 32 
    About Security Codes ....................................................................................................................... 32 
    Authority Level Definitions ............................................................................................................. 32 
    How to Assign User Codes and Attributes ...................................................................................... 33 
    Accessing Other Partitions ..................................................................................................................... 34 
    About Accessing Partitions .............................................................................................................. 34 
    Using the GoTo Command ............................................................................................................... 35 
    Multi-Partition Arming.................................................................................................................... 35 
    Common Zone Operation ................................................................................................................. 36 
    Scheduling ............................................................................................................................................... 37 
    About Scheduling ............................................................................................................................. 37 
    Creating Schedules .......................................................................................................................... 37 
    Event Logging Procedures ...................................................................................................................... 39 
    About Event Logging ....................................................................................................................... 39 
    Viewing the Event Log ..................................................................................................................... 39 
    Testing the System .................................................................................................................................. 41 
    Trouble Conditions .................................................................................................................................. 42 
    Maintaining Your System ....................................................................................................................... 45 
    Fire Alarm System .................................................................................................................................. 46 
    Quick Guide to Basic System Functions ................................................................................................ 50 
    Summary of Audible/Visual Notifications .............................................................................................. 51 
    Regulatory Statements and Warnings ................................................................................................... 53 
    System Features ...................................................................................................................................... 55 
    User Setup ........................................................................................................................................ 56 
    Paging Setup .................................................................................................................................... 57 
    List of Output Devices ..................................................................................................................... 58 
    Owner’s Insurance Premium Credit Request ........................................................................................ 59 
    Limitations Of This System .................................................................................................................... 63 
    Warranty ................................................................................................................................................. 64 
      
    						
    							 
    – 5 – 
    System Overview 
    Introduction 
    Congratulations on your ownership of a Honeywell Security System. Youve made a 
    wise decision in choosing it, for it represents the latest in security protection 
    technology today. This system provides:  
     •  Three forms of protection: burglary, fire* and emergency 
     •  At least one keypad which provides control of system and displays system status 
     •  Various sensors for perimeter and interior burglary protection 
     •  Smoke or combustion detectors* designed to provide early warning in case of fire. 
    Your system may also have been programmed to automatically send alarm or status 
    messages to a Central Monitoring Station. 
    * Commercial installations and some residential systems may not include fire 
    protection – check with your installer. 
     
    NOTE: Features and procedures described in this manual apply to the 
    VISTA-21iP/VISTA-21iPSIA security systems. Differences are noted where 
    applicable. 
    System Basics 
    Burglary Protection 
     •  Several modes of burglary protection: Stay, Night-Stay, Away, Instant, Maximum. 
        STAY: arms perimeter zones only and entry delay is on 
        INSTANT: same as STAY, except entry delay is off 
        NIGHT-STAY: arms perimeter zones and selected interior zones; entry delay on 
        AWAY: arms perimeter and all interior zones, entry delay is on 
        MAXIMUM: same as AWAY, except entry delay is off 
     •  You can BYPASS selected zones while leaving the rest of the system armed.  
     •  CHIME mode alerts you to the opening of protected doors and windows while the 
    system is disarmed. 
     
    Fire Protection and Carbon Monoxide Protection 
     •  Fire and carbon monoxide protection is always active (if installed) and an alarm 
    sounds if a fire or carbon monoxide condition is detected.  
     •  If necessary, you can manually initiate a fire alarm using the keypad (if 
    programmed).  
     •  Refer to the Fire Alarm System section for information regarding fire protection, 
    carbon monoxide protection, smoke detectors and planning emergency exit routes. 
     
    Security Codes 
     •  You were assigned a 4-digit security code (master code) during installation.  
     •  Use your security code when arming and disarming the system, and when 
    performing other system functions.  
     •  Other users can be assigned different security codes, each with different 
    authority levels, which define the system functions a particular user can perform.   
    						
    							 
    – 6 – 
    System Overview (cont’d)  
    Zones and Partitions  
     •  The system sensing devices have been assigned to various “zones,” which are 
    specific areas of protection (e.g., front door, kitchen window, etc.).  
     •  Zone numbers are displayed at the keypad when an alarm or trouble condition 
    occurs on a sensor. 
     •  Partitions provide two independent areas of protection, with each partition 
    containing a group of zones that can be armed and disarmed without affecting 
    other zones or users. 
     •  Partitioned systems can include a common zone area, which is an area shared by 
    users of both partitions (such as a lobby in a building). 
    Arming, Step-Arming and Disarming Burglary Protection 
     •  The system must be armed before the burglary protection can sense intrusions. 
     •  To arm your system, enter your user code followed by the desired arming key. 
     •  If programmed, you can press the [#] key in place of your security code when 
    arming the system (e.g., instead of entering your 4-digit security code + [3-STAY] 
    to arm the system in STAY mode, you can press [#] + [3-STAY]). 
     •  You can also use the step-arming feature if programmed, to arm the system. This 
    is a function key that allows you to arm the system in one of three modes by 
    simply pressing the key repeatedly. 
     •  To disarm the system, enter your security code then press the [OFF] key. 
    Alarms 
     •  When an alarm occurs, the keypad sounds, and displays the zone(s) causing the 
    alarm. For most alarms, the external sounder also sounds.  
     •  If your system is connected to a Central Monitoring Station, an alarm message is 
    also sent. (Delayed Reporting Note: Message reporting is delayed 30 seconds 
    by default to reduce false alarms. If desired, this delay can be removed or can be 
    increased to 45 seconds. See your installer if you want the delay time changed.) 
     •  To stop the alarm sounding, simply disarm the system. 
    Memory of Alarm  
     •  When an alarm condition occurs, the keypad displays the number(s) of the 
    zone(s) that caused the problem, and displays the type of alarm.  
     •  The message remains displayed even after disarming the system, but can be 
    cleared with another “off” sequence. 
    Phone Access 
     •  If included, a phone module permits you to access the system via a touch-tone 
    phone, either on-premises or by call-in when away.  
     •  When you call in, the phone module announces system status over the telephone, 
    and you can arm/disarm the system and perform most function commands 
    remotely using the telephone keys. 
     •  Complete information for using these features is provided with the voice module.  
    						
    							 
    – 7 – 
    System Overview (cont’d)  
    Function Keys 
     •  The “A,” “B,” “C,” and “D” keys can be programmed to perform various functions. 
      •  Functions include: activate a panic alarm, arm the system, provide step arming, 
    switch lights on/off, send a message to a pager, display Time/Date, and start a 
    programmed Macro sequence. 
     
    Paging Feature 
     •  If programmed, the system can automatically send certain system condition 
    messages to up to four pagers.  
     •  The pager displays code numbers identifying the type of condition that has occurred.  
     
    Scheduling 
     •  Your system can be programmed to automatically perform certain functions (e.g., 
    arm the system) at a predetermined time each day. 
     
    Using the Voice Message Center (if Voice Keypad is installed) 
    Voice keypads feature a voice message 
    center that lets you record and playback 
    one message. 
    •  The message can be up to 2.5-minutes 
    long 
    •  The message remains in memory until 
    a new message is recorded.  
    •  The volume control is adjustable. 
    •  Refer to the procedures below when 
    using the Message Center functions.
     
    1OFF
    4MAX
    7INSTANT
    READY
    2AWAY
    5TEST
    8CODE
    03
    STAY
    6BYPASS
    9CHIME
    #
    ARMED
    READY
    6160V-003-V0
    MESSAGE
    MIC
    SPEAKERLCD
    DISPLAY
    FUNCTION
    KEYS MICROPHONE LEDs
    RECORD
    VOLUME
    PLAY
    STATUS
    VOICE
    FUNCTION
     
    Message Center Functions 
    To…  Press these keys…  Notes… 
    record a 
    message #        
    FUNCTION + 0       VOICE + 1   OFFRECORD  The red MESSAGE LED lights. 
    Message remains in memory until a 
    new message is recorded. 
    end 
    recording 1   OFF
    RECORD  The red MESSAGE LED flashes, 
    indicating message waiting. 
    play a 
    message #        
    FUNCTION + 0       VOICE + 3   STAYPLAY  The recorded message plays and the 
    red MESSAGE LED turns off.  
    adjust the 
    volume #        
    FUNCTION + 0       VOICE + 2   AWAYVOLUME , then press 
    volume key [3] ↑ (up) or [6] ↓ (down) 
    Adjusting message volume also 
    adjusts status volume. Volume 
    cannot be adjusted while playing. 
      
    						
    							 
    – 8 – 
    About The Keypads 
     
    General Information 
    Your keypads allow you to control all system functions and feature the following: 
    • A telephone style (digital) keypad 
    • Liquid Crystal Displays (LCD) that show the nature and location of all occurrences 
    • Built-in sounder that sounds during alarms and troubles. The sounder also beeps 
    during certain system functions and also when depressing any of the keys (to 
    acknowledge the key press). 
    • Backlighting of the LCD display windows. Backlighting turns on when any key is 
    pressed or when entering the premises through any assigned entry/exit door. This 
    feature is helpful when a keypad is located in a dimly lit area.  
    • Some keypads have a voice feature that announces the nature and location of all 
    system occurrences. Voice keypads also announce any faulted entry/exit or 
    perimeter zone when Chime mode is on. Ask your installer if this option has been 
    programmed for your system. 
     
     IMPORTANT: If the keypad beeps rapidly upon entering the premises, it indicates that an 
    alarm has occurred during your absence and an intruder may still be on the premises. 
    LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location.  
     
    Your keypads are functionally the same, but may have different types of displays, 
    depending on the type installed with your system.
     
    Alpha Display  2-line alpha display keypads feature a 2-line, 32-character 
    alphanumeric LCD that displays system messages in friendly 
    English. These keypads can also be programmed with custom 
    zone descriptors. 
     
    Fixed-Word Display  Fixed-Word display keypads are functionally identical to 
    Alpha display keypads, but the LCD display uses pre-
    designated words to identify the nature and location of 
    occurrences. 
     
    Voice Keypads  Voice Keypads (if installed), are functionally the same as other 
    keypads, except that these keypads can provide the following: 
     •  Voice announcements of system status (see Checking for 
    Open Zones section) 
     •  Voice chime, which can alert you to the opening of doors and 
    windows while the system is disarmed (see Voice Chime in 
    Chime mode section) 
     •  Message center, which lets you record and playback 
    messages (see Using the Voice Message Center in the 
    System Overview section).  
    						
    							 
    – 9 – 
    About The Keypads (cont’d) 
     
    1OFF
    4MAX
    7INSTANT
    READY
    2AWAY
    5TEST
    8CODE
    03
    STAY
    6BYPASS
    9CHIME
    #
    ARMED
    READY
    6150-00-001-V0 
     
    Standard Fixed-Word Display Keypad 
     
    1OFF
    4MAX
    7INSTANT
    READY
    2AWAY
    5TEST
    8CODE
    03
    STAY
    6BYPASS
    9CHIME
    #
    ARMED
    READY
    6160-00-001-V0 
     
    Standard Alpha Display Keypad 
     
    1OFF
    4MAX
    7INSTANT
    READY
    2AWAY
    5TEST
    8CODE
    03
    STAY
    6BYPASS
    9CHIME
    #
    ARMED
    READY
    6160V-00-006-V0
    MESSAGE
    MICRECORD
    VOLUME
    PLAY
    STATUS
    VOICE
    FUNCTION
      Voice-Capable Alpha Display Keypad 
     
    Wireless Key Fobs 
    Your system may also include one or more wireless key fobs, which can perform 
    various functions programmed by your installer. 
    IMPORTANT SECURITY NOTICE 
    Your key fob is similar to your keys or access card. If lost or stolen, another 
    person can compromise your security system. Immediately notify your 
    Dealer/Installer of a lost or stolen key fob. The Dealer/Installer will then remove 
    the key fob programming from the security system.   
    						
    							 
    – 10 – 
    About The Keypads (Cont’d) 
     
    FIXED-WORD DISPLAY KEYPAD 
     AWAY:  All burglary zones, interior and 
    perimeter, are armed. 
     STAY:  Perimeter burglary zones, such as 
    protected windows and doors, are 
    armed. 
    NIGHT-STAY:  NIGHT and STAY indicators both 
    light when perimeter burglary 
    zones plus pre-selected  interior 
    zones (set by the installer) are 
    armed. 
     INSTANT:  Entry delay is turned off:  
        Lit with STAY = Instant mode  
    Lit with AWAY = Maximum mode  
    ALARM
    FIRE
    AWAY
    BYPASS
    STAYCHECK    INSTANT    CANCELEDNIGHT NO AC
    NOT READY
    CHIME   BAT
    PHONE TEST
    6150disp 
    FIXED-WORD DISPLAY 
     
     BYPASS:  This appears when one or more burglary protection zones have been 
    bypassed. 
     NOT  READY: Appears when burglary portion of the system is not ready for arming (due 
    to open protection zones). The system is ready to arm when this message 
    disappears and the READY indicator light comes on. 
     NO AC:  Appears when AC power has been cut off. System is operating on backup 
    battery power. 
     AC:  Appears when AC power is present. 
     CHIME:   Appears when the chime feature is activated. 
     BAT:   Low battery condition in a wireless sensor (if zone number displayed) or 
    low system battery (if no zone number displayed). 
     ALARM:   Appears when an intrusion has been detected and the system is armed 
    (also appears during a fire alarm or audible emergency alarm). 
    Accompanied by the protection zone in alarm. 
     CHECK:   Appears when a malfunction is discovered in the system at any time, or if 
    an open is detected in a fire zone at any time, or a fault in a DAY/NIGHT 
    burglary zone during a disarmed period. Accompanied by a display of 
    zone number in trouble. 
     FIRE: Appears when a fire alarm is generated. Accompanied by a display of the 
    zone in alarm. 
      A FIRE display also appears when a fire alarm is manually activated, 
    accompanied by a display of the fire emergency key zone number. 
     CANCELED: Appears when an alarm has been silenced by the Code + OFF sequence 
    and will remain on until another Code + OFF sequence is keyed.  
    						
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