Honeywell control panel VISTA21iP Security System User Manual

							 
– 41 – 
Testing the System 
About Testing the System 
Using the Test mode allows each protection point to be checked for proper operation. 
Testing should be conducted weekly to ensure proper operation. 
 •  The keypad sounds a single beep about every 30 seconds as a reminder that the 
system is in the Test mode. 
 •  Alarm messages are not sent to your Central Station while Test mode is on.
 
1.  Disarm the system and close all protected windows, 
doors, etc. The READY indicator light should come on 
if all zones are intact (i.e., all protected windows, 
doors, etc. are closed. Alpha Displays: 
∗∗∗∗DISARMED∗∗∗∗ 
READY TO ARM    
2.              +  5  TEST  then  [0] (walk) 
 (Master Code)  
 
The Dial test (option “1”) is intended for the installer 
and should not be used unless directed to do so by your 
Security System Representative. 
1 = DIAL,  0 = WALK 
 
  
3.  Listen. The external sounder should sound for about 1 
second then turn off. If the sounder does not sound, 
CALL FOR SERVICE.  The “Test in Progress” display 
appears only on the keypad that started the test. TEST IN PROGRESS 
 
  
4.  Fault zones. Open each protected door and window in turn and listen for three 
beeps from the keypad. Identification (zone number or zone description) of each 
faulted protection point should appear on the display. The display clears when the 
door or window is closed. 
5.  Walk in front of any interior motion detectors (if used) and listen for three beeps. 
The identification of the detector should appear on the display when it is activated. 
The display clears when no motion is detected. Note that if wireless motion detectors 
are used, there is a 3-minute delay between activations. This conserves battery life. 
6.  Test all smoke detectors, following the manufacturers instructions. The 
identification of each detector should appear on the display when each is activated. 
  If a problem is experienced with any protection point (no confirming sounds, no 
display), call for service immediately. 
  When all protection points have been checked and are intact (closed), there should 
be no zone identification numbers displayed on the keypad. 
7.  Exit test mode:    
              +  1   OFF  
  (Security Code) 
If the test mode is inadvertently left active, it automatically turns off after 4 hours. 
During the final five minutes, the keypad will emit a double beep every 30 seconds.  
						

							 
– 42 – 
Trouble Conditions 
 
Check and 
Battery Displays 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The word CHECK on the keypads display, accompanied by a 
beeping at the keypad, indicates a trouble condition in the system. 
To silence the beeping for these conditions, press any key. 
1. A display of CHECK and one or more zone numbers 
indicates that a problem exists with the displayed zone(s) and 
requires your attention. Determine if the zone(s) displayed are 
intact and make them so if they are not. If the problem has been 
corrected, the display can be cleared if you enter the OFF 
sequence (security code plus OFF key) twice. If the display 
persists, CALL FOR SERVICE. 
 Note: A display of CHECK 70 on Alpha Display keypads 
indicates that the wiring connection to the external sounder is 
at fault (opened or shorted), and you should CALL FOR 
SERVICE. See “BELL FAILURE” on next page. A display of 
CHECK 90 indicates that RF interference may be impeding the 
operation of wireless sensors* in the system. See “Rcvr Jam” 
on next page. 
2. If there are wireless sensors* in your system, the CHECK 
condition may also be caused by some change in the 
environment that prevents the wireless receiver from receiving 
messages from a particular sensor.  CALL FOR SERVICE if this 
occurs.  
 
*  Not all systems use wireless sensors.  
IF YOU CANNOT CORRECT A CHECK DISPLAY, 
CALL FOR SERVICE. 
 
 
TYPICAL CHECK DISPLAYS  
06 
CHECK 
        AC  
 
 
 
FIXED-WORD DISPLAY KEYPAD 
CHECK 06  
BEDROOM WINDOW 
ALPHA DISPLAY KEYPAD 
						

							 
– 43 – 
Trouble Conditions (cont’d) 
 
Words or letters in parentheses (   ) are those that are displayed on Fixed-Word Display 
keypads. 
 
Other Trouble 
Displays 
 
  
* Any “beeping” that 
accompanies a 
trouble display can 
be stopped by 
depressing any key 
on the keypad or by 
entering an OFF 
sequence (code + 
OFF)  
 
 
 
**    Not all systems use 
 wireless sensors. 
 COMM. FAILURE  Indicates that a failure has occurred in 
(or FC)  the telephone communication portion of 
your system. CALL FOR SERVICE.  
 
SYSTEM LO BAT  Indicates that a low system battery  
(or BAT with no  condition exists.  Display is  
zone No.)  accompanied by beeping* at the 
keypad. If this condition persists for 
more than one day (with AC present), 
CALL FOR SERVICE. 
 
LO BAT  Indicates that there is a low battery 
+ zone descriptor  condition in the wireless transmitter** 
(or BAT with  number displayed (00 is RF keypad).  
zone No.)  Accompanied by a single beep*
 (about 
once every 30 seconds) at the keypad.  
    Either replace the battery yourself, or 
CALL FOR SERVICE.  If the battery is 
not replaced within 30 days, a CHECK 
display may occur.  
 
Rcvr Jam  Wireless part of the system is experiencing
(or CHECK 90)  RF interference which may impede 
reception from wireless sensors.** 
 
ALARM 1xx 
FAULT 1xx 
CHECK 1xx 
(or 91) Indicates a communication problem 
between the control and a connected 
device (e.g., RF receiver, zone expander) 
where the “xx” indicates the device 
address. CALL FOR SERVICE. 
 
MODEM COMM  
(or CC) Indicates that the control is on-line with 
the Central Monitoring Stations remote 
computer.  
The control will not report system 
activity while on-line. Wait a few minutes 
— the display should disappear. 
 
BELL FAILURE Indicates that the wiring connection to  
(or CHECK 70)  the external sounder is at fault (open or 
shorted). Accompanied by “beeping” at 
the keypad. CALL FOR SERVICE.  
  
						

							 
– 44 – 
Trouble Conditions (cont’d)  
 
Other Trouble 
Displays 
(Continued) AC LOSS  The system is operating on battery power 
(or NO AC)
  only due to an AC power failure.  
  
If only some lights are out on the 
premises, check circuit breakers and 
fuses and reset or replace as necessary.  
  If AC power cannot be restored and a 
“low system battery” message appears 
(see previous page), CALL FOR 
SERVICE. 
 
Busy-Standby 
(or dI) If this message remains displayed for 
more than 1 minute, system is disabled. 
CALL FOR SERVICE. 
 
OPEN CIRCUIT   The keypad is not receiving signals from  
(or OC)  the control. CALL FOR SERVICE. 
 
 
Long Rng Trbl If part of your system, back-up  
(or bF)  communication device has failed.  
   CALL FOR SERVICE. 
 
 
TELCO FAULT    The telephone line has a problem. 
(or CHECK 94) CALL FOR SERVICE. 
 
 
Total Power FailureIf there is no keypad display at all, and the READY indicator is not 
lit, operating power (from AC and back-up battery) for the system 
has been interrupted and the system is inoperative. CALL FOR 
SERVICE.  
 
In The Event Of Telephone Operational Problems 
In the event of telephone operational problems, disconnect the control from the phone line by 
removing the plug from the phone wall jack. We recommend that your installer demonstrate this 
disconnection on installation of the system. Do not attempt to disconnect the phone connection 
inside the control. Doing so will result in the loss of your phone lines. If the regular phones work 
correctly after the control has been disconnected from the phone wall jack, the control has a 
problem and you should immediately call for service. If upon disconnection of the control, there is 
still a problem on the phone line, notify the Telephone Company that they have a problem and 
request prompt phone repair service. The user may not under any circumstances attempt any 
service or repairs to the security system. Repairs must be made only by authorized service (see 
the LIMITED WARRANTY statement for information on how to obtain service).      
  
						

							 
– 45 – 
Maintaining Your System 
 
Taking Care of 
Your System The components of your security system are designed to be as 
maintenance-free as possible. However, to make sure that your 
system is in reliable working condition, do the following: 
1.  Test your system weekly
. 
2.  Test your system after any alarm occurs.
  
Silencing Low 
Battery Warning 
Tones at the 
Keypad You can silence the keypad’s warning tones by pressing the OFF key, 
but the keypads low battery message display will remain on as a 
reminder that you have a low battery condition in one or more of your 
wireless sensors. When you replace the weak battery with a fresh one, 
the sensor sends a good battery signal to the control as soon as the 
sensor is activated (opening/closing of door, window, etc.), causing the 
low battery display to turn off. If the sensor is not activated, the 
display will automatically clear within approximately 1 hour. 
 
Replacing 
Batteries in 
Wireless Sensors 
 
 
Wireless sensors 
may not have 
been used in your  
security system  
 
IMPORTANT:  
Use only batteries 
recommended by 
your installer as 
replacement. 
Each wireless sensor in your system has a 9-volt or 3-volt battery. 
The system detects a low battery in wireless sensors, including smoke 
detectors, the personal emergency transmitter, and the portable 
wireless keypad and displays a low battery message*. (A low battery 
in a portable wireless keypad is detected as soon as one of its keys is 
pressed, and displayed as 00.). Battery-operated smoke detectors with 
a low battery also emit a single chirp sound approximately once 
every 20–30 seconds. 
Alkaline batteries provide a minimum of 1 year of operation, and in 
most units and applications, provide 2–4 years of service. 3-volt 
lithium batteries provide up to 4 or more years of operation. Actual 
battery life will depend on the environment in which the sensor is 
used, the number of signals that the transmitter in the sensor has had 
to send, and the specific type of sensor. Factors such as humidity, high 
or low temperatures or large swings in temperature, may all lead to 
the reduction of actual battery life in an installation. 
 
* The low battery message comes on as a warning that battery replacement 
in indicated sensor(s) is due within 30 days. In the meantime, a sensor 
causing a low battery indication is still fully operational.
 
Routine Care  Treat the components of your security system as you would any 
other electrical equipment. Do not slam sensor-protected doors or 
windows. 
 Keep dust from accumulating on the keypad and all protective 
sensors, particularly on motion sensors and smoke detectors. 
 The keypad and sensors should be cleaned carefully with a dry soft 
cloth. Do not spray water or any other fluid on the units.  
						

							 
– 46 – 
Fire Alarm System 
 
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS   
General Your fire alarm system (if installed) is on 24 hours a day, for 
continuous protection. In the event of an emergency, the strategically 
located smoke and heat detectors will sound their alarms and 
automatically send signals to your system, triggering a loud, 
interrupted pulsed sound* from the Keypad(s) and any external 
sounders. A FIRE message will appear at your Keypad and remain on 
until you silence the alarm (see below for silencing fire alarms).  
*
 Temporal pulse sounding is produced for Fire alarms, as follows: 
 3 pulses–pause–3 pulses–pause–3 pulses–pause. . . , repeated. 
 
 TYPICAL FIRE EMERGENCY  DISPLAYS 
 
FIRE 01   MASTER 
BEDROOM 
 01
0101 01 
    
ALARM 
 FIRE   
AC 
 
 
 ALPHA DISPLAY KEYPADFIXED-WORD DISPLAY KEYPAD 
Silencing  
Fire Alarms and 
Clearing Memory 
of Alarm 1.  You can silence the alarm at any time by pressing the OFF key 
(the security code is not needed to silence fire alarms). To clear the 
display, enter your code and press the OFF key again (to clear 
Memory of Alarm). 
2.  If the Keypads FIRE display does not clear after the second OFF 
sequence, smoke detectors may still be responding to smoke or 
heat producing objects in their vicinity. Investigate, and should 
this be the case, eliminate the source of heat or smoke. 
3.  If this does not remedy the problem, there may still be smoke in 
the detector. Clear it by fanning the detector for about 30 seconds.
When the problem has been corrected, clear the display by 
entering your code and pressing the OFFkey. 
 
Smoke Detector 
ResetDepending on the type of smoke detectors in your system, it may be 
necessary to reset the smoke detectors after a fire alarm has been 
turned off. Check with your installer. This reset is accomplished at 
a keypad, as follows:   
Enter Security Code ( except “arm only” user), then press the [1] key. 
NOTE: During smoke detector reset, “FAULT xx” appears (about six 
seconds) and should disappear if the detector is clear.  
						

							 
– 47 – 
Fire Alarm System (cont’d) 
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS   
Manually 
Initiating 
a Fire Alarm 1.  Should you become aware of a fire emergency before your smoke or 
heat detectors sense the problem, go to your nearest keypad and 
manually initiate an alarm by pressing the panic key assigned for 
FIRE emergency for 2 seconds (see below). If a key pair has been 
assigned for fire, press both keys at the same time. See the Using 
the Panic Keys section below for further details. 
2.  Evacuate all occupants from the premises. 
3.  If flames and/or smoke are present, leave the premises and notify 
your local Fire Department immediately. 
4.  If no flames or smoke are apparent, investigate the cause of the 
alarm. The zone number(s) of the zone(s) in an alarm condition will 
be displayed at the keypad. 
  
Using the 
Panic Key(s) 
Assigned for 
FIRE 
Emergency A key or key pair may have been assigned for manually initiating a 
FIRE alarm. See the Panic Keys section for key assignments. 
For convenience, indicate the key or key pair assigned for fire below. 
Individual Keys 
A  B C 
   
              Press the individual key assigned for fire for 2 seconds. 
OR Key Pairs 
   
   1 OFF and   ∗ READY  (zone 95) 
   
   ∗ READY and  #       (zone 99) 
      3 STAY   and #       (zone 96) 
   DISPLAYS FOLLOWING MANUAL INITIATION OF A FIRE ALARM 
 FIRE 95 
 
95
9595 95 
    
ALARM 
FIRE
 AC 
 
 
 ALPHA DISPLAY KEYPAD 
 FIXED-WORD KEYPAD     
Carbon 
Monoxide 
Alarms If installed, carbon monoxide detectors provide continuous protection. 
If a high level of carbon monoxide is detected, an interrupted pulsed 
alarm sound occurs at the keypads and the detector(s). Immediately 
move to a spot where fresh air is available, preferably outdoors. From 
a safe area, call your security service provider for further instructions. 
To silence the keypad sounding, press the OFF key. To silence the 
detector, see its instructions. 
Press both keys of the 
key pair assigned for 
fire at the same time.  
						

							 
– 48 – 
Fire Alarm System (cont’d) 
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS  
 
National Fire Protection Association 
Recommendations on Smoke Detectors 
 
 
With regard to the number and placement of smoke/heat detectors, we 
subscribe to the recommendations contained in the National Fire Protection 
Associations National Fire Alarm Code (NFPA 72) noted below. 
Early warning fire detection is best achieved by the installation of fire 
detection equipment in all rooms and areas of the household as follows: A 
smoke detector installed outside of each separate sleeping area, in the 
immediate vicinity of the bedrooms and on each additional story of the 
family living unit, including basements and excluding crawl spaces and 
unfinished attics.  
In addition, the NFPA recommends that you install heat or smoke detectors 
in the living room, dining room, bedroom(s), kitchen, hallway(s), attic, 
furnace room, utility and storage rooms, basements and attached garages. 
 
DININGKITCHENBEDROOM
BEDROOM
BEDROOM
BEDROOM
LIVING ROOMBEDROOMBDRM DINING 
LIVING ROOM TV ROOMKITCHEN
BEDROOM
BEDROOM TO
BR
LVNG RM
BASEMENTKTCHN.CLOSED
DOORGARAGE
Smoke Detectors for Minimum Protection
Smoke Detectors for Additional Protection
Heat-Activated Detectors
BDRM
floor_plan-001-V1  
						

							 
– 49 – 
Fire Alarm System (cont’d) 
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS  
 
Emergency Evacuation 
 
  
2nd FLOOR
BACK
FRONTfloor_plan-002-V0
BATH CLOSET
BEDROOM
BEDROOM
BEDROOM
1st FLOOR
BATH KITCHEN
BEDROOMBEDROOM
PORCH
BACK DOOR
 Establish and regularly practice a plan of escape in the 
event of fire. The following steps are recommended by 
the National Fire Protection Association: 
1.  Position your detector or your interior and/or 
exterior sounders so that they can be heard by all 
occupants. 
2.  Determine two means of escape from each room. 
One path of escape should lead to the door that 
permits normal exit from the building. The other 
may be a window, should your path be impassable. 
Station an escape ladder at such windows if there 
is a long drop to the ground. 
3.  Sketch a floor plan of the building. Show windows, 
doors, stairs and rooftops that can be used to 
escape. Indicate escape routes for each room. Keep 
these routes free from obstruction and post copies 
of the escape routes in every room. 
4.  Assure that all bedroom doors are shut while you 
are asleep. This will prevent deadly smoke from 
entering while you escape. 
5.  Try the door. If the door is hot, check your 
alternate escape route. If the door is cool, open it 
cautiously. Be prepared to slam the door if smoke 
or heat rushes in. 
6.  When smoke is present, crawl on the ground. Do 
not walk upright, since smoke rises and may 
overcome you. Clearer air is near the floor. 
7.  Escape quickly; dont panic. 
8. Establish a common meeting place outdoors, away 
from your house, where everyone can meet and 
then take steps to contact the authorities and 
account for those missing. Choose someone to 
assure that nobody returns to the house — many 
die going back.  
						

							 
– 50 – 
Quick Guide to Basic System Functions 
FUNCTION PROCEDURE  COMMENTS 
Check Zones Press READY key.  View faulted zones when system not 
ready. 
Arm System Enter code. Press arming key desired: 
(AWAY, STAY, NIGHT-STAY, MAXIMUM, 
INSTANT) Arms system in mode selected. 
Quick Arm 
(if programmed) Press #. Press arming key desired: 
(AWAY, STAY, MAXIMUM, INSTANT) Arms system in mode selected, quickly 
and without use of a code. 
Bypass Zone(s) Enter code. Press BYPASS [6] key. 
Enter zone number(s) to be bypassed  
(use 2-digit entries). Bypassed zones are unprotected and 
will not cause an alarm if violated. 
Quick Bypass 
(if programmed) Enter code. Press BYPASS [6] key + [#].  Bypasses all faulted zones 
automatically. 
Silence Sounders 
 Burglary: 
  Fire or CO: 
 Check:  
Enter code. Press OFF [1] key. 
Press OFF [1] key. 
 
Press any key. 
 
Also disarms system. Memory of alarm 
remains until cleared. 
Memory of Alarm remains until 
cleared. 
Determine cause.  
Disarm System Enter code. Press OFF [1] key. (OFF need 
not be pressed if entry delay or an alarm is 
active) Also silences sounders. Memory of 
alarm remains until cleared. 
Clear Alarm 
Memory After disarming, enter code again.  
Press OFF [1] key again. Keypad beeps rapidly on entry if alarm 
has occurred while absent. Alarm 
display will remain upon disarming 
until cleared. 
Duress (if active 
and connected to  
Central Station) Arm or disarm normally, but use your 4-
digit Duress code to do so.  Performs desired action and sends 
silent alarm to Central Station. 
Panic Alarms 
(as programmed) Press key [A], [B], or [C] for at least 2 
seconds, or key pairs 1 + 
✱; ✱ + #, or 3 + # 
respectively. See the Panic Keys section for 
emergency functions programmed for 
your system. Note: Keys “A”, “B”, and 
“C” may have been programmed for 
other functions. 
Chime Mode To turn ON or OFF: Enter code. Press 
CHIME key. The keypad will sound if doors or 
windows are violated while system is 
disarmed and chime mode is ON. 
Test Mode To turn ON: Enter code. Press TEST key, 
then [0]. 
To turn OFF: Enter code. Press OFF key. Tests alarm sounder and allows 
sensors to be tested. 
Phone Access 
if applicable Consult Phone Access Users Guide that 
accompanies the Phone Module. Permits system access remotely, via 
Touch-tone phone.