Handspring Visor Pro Handheld User Guide

Chapter 9 Page 221
To enter your server phone number:
1. Tap the Phone field.
2. Enter the phone number you use to reach your ISP or dial-in 
server.
3. If you need to enter a prefix or disable Call Waiting, skip to those 
procedures. Otherwise, tap OK.
Entering a prefix
A prefix is a number that you dial before the telephone number to 
access an outside line. For example, many offices require that you dial 
“9” to dial a number outside the building.
To enter a prefix:
1. Tap the Dial Prefix check box to...

Page 222  Setting Preferences for Your Handheld
Disabling Call Waiting
Call Waiting can cause your session to terminate if you receive a call 
while you are connected. If your telephone has Call Waiting, you need 
to disable this feature before logging into your ISP or dial-in server.
To disable Call Waiting:
1. Tap the Disable call waiting check box to select it.
2. Enter the code to disable Call Waiting on the Disable call waiting 
line.
Note:
Each telephone company assigns a code to disable Call...

Chapter 9 Page 223
To use a calling card:
1. Tap the Use calling card check box to select it.
2. Enter your calling card number on the Use calling card line.
Note:
It’s a good idea to add at least three commas at the 
beginning of your calling card number to compensate for 
the cue delay.
Tip:
MCI customers must enter the calling card number in the 
Phone # field, and the phone number in the Use Calling 
Card field.
3. Tap OK.
Connecting to your service
After you set your Connection and Network...

Page 224  Setting Preferences for Your Handheld
Creating additional service templates
You can create additional service templates from scratch or by 
duplicating existing templates and editing information. After you 
create a new or duplicate template, you can add and edit settings.
To add a new service template:
1. Tap the Menu icon  . 
2. Tap Service, and then tap New.
A new service template (called Untitled) is added to the Service 
pick list.
To duplicate an existing service template:
1. Tap the...

Chapter 9 Page 225
3. Tap the Connection type pick list and select one of the following 
connection types:
Note:
If you are not sure, try PPP; if that doesn’t work, ask your 
Internet Service Provider or your System Administrator for 
the correct connection type.
Idle timeout
The Idle timeout setting defines how long your handheld waits before 
dropping the connection with your ISP or dial-in server when you 
switch out of a TCP/IP application.
To set the Idle timeout:
1. Tap the Idle timeout pick list...

Page 226  Setting Preferences for Your Handheld
Defining primary and secondary DNS
The Domain Naming System (DNS) is a mechanism in the Internet for 
translating the names of host computers into IP addresses. When you 
enter a DNS number (or IP address), you are identifying a specific 
server that handles the translation services.
Each IP address has four sections, separated by periods. In the Details 
dialog box, you enter each section separately. Each section of an IP 
address is made up of a number...

Chapter 9 Page 227
To identify dynamic IP addressing:
nTap the IP Address check box to select it.
To enter a permanent IP address:
1. Tap the IP Address check box to deselect it and display a 
permanent IP address field below the check box.
2. Tap the space to the left of the first period then enter the first 
section of the IP address. 
Note:
Each section must be a number from 0 to 255.
3. Tap and enter the remaining sections of the IP address.
4. Tap OK.
Creating a login script
A login script is a...

Page 228  Setting Preferences for Your Handheld
3. Tap the command you want from the Command list. If the 
command requires additional information, a field appears to the 
right of it for you to enter the information. The following 
commands are available:
Wait For
Tells your handheld to wait for specific 
characters from the TCP/IP server before 
executing the next command.
Wait For 
PromptDetects a challenge-response prompt from the 
server and displays a dynamically generated 
challenge value. When...

Chapter 9 Page 229
4. Repeat steps 2 and 3 until the login script is complete.
5. Tap OK.
Deleting a service template
There is only one way to delete a service template: use the Delete 
command from the Service menu.
To delete a service template:
1. Tap the Service pick list.
2. Tap the service template you want to delete.
3. Tap the Menu icon  . 
4. Tap Service, and then tap Delete.
5. Tap OK.
Network preferences menu commands
The Network Preferences screen includes menu commands to make it 
fast and...

Page 230  Setting Preferences for Your Handheld
Options menu
TCP/IP troubleshooting
If you are having a problem establishing a network connection using 
TCP/IP, check this section and try the suggestions listed.
Displaying expanded Service Connection Progress messages
It’s helpful to identify at what point in the login procedure the 
connection fails. An easy way to do this is to display the expanded 
Service Connection Progress messages. Expanded Service Connection 
Progress messages describe the...