Handspring Treo 90 Handheld User Guide

Chapter 9Page 211
One-Touch Mail
One-Touch Mail is a wireless e-mail application that enables you to access your ISP (POP3 
account) e-mail directly from your handheld by using your data-enabled mobile phone to access 
the Internet. You may also be able to use One-Touch Mail to access your corporate e-mail; 
contact your System Administrator for assistance. 
To install One-Touch Mail, do one of the following:
nSelect the One-Touch Mail option when you configure the wireless communication features 
using...

Page 212  Using the Wireless Application Suite 

Appendix APage 213
Appendix A
Maintaining Your Handheld
This chapter provides information on the following:
nProper care of your Treo™ 90 handheld
nMaximizing battery life
nResetting your handheld
Caring for your handheld
Your handheld is designed to be rugged and reliable and to provide years of trouble-free service. 
Please observe the following general tips when using your handheld:
nTake care not to scratch the screen of your handheld. Keep the screen clean. When working 
with your handheld, use the...

Page 214  Maintaining Your Handheld
nIf the battery drains to the point where your handheld does not turn on, it stores your data 
safely for about three days. In this case, there is enough residual energy in the battery to store 
the data, but not enough to turn on your handheld. If your handheld does not turn on when 
you press the power button, you should charge the battery immediately.
nIf you leave a drained battery in your handheld for an extended period of time, you can lose 
all of the stored...

Appendix APage 215
Performing a warm (or safe) reset
A warm (or safe) reset bypasses system extensions on your handheld, such as HackMaster hacks 
or system patches. Performing a warm reset enables you to uninstall a third-party application that 
may be causing a problem.
To perform a warm (or safe) reset:
1. Press and hold the top scroll button on the front panel of your handheld.
2. While holding down the top scroll button, use the reset tool (or similar object 
without a sharp 
tip) to gently press...

Page 216  Maintaining Your Handheld
To restore your data after a hard reset:
1. Click the HotSync Manager icon Ô
 in the Windows system tray (bottom-right corner of the 
taskbar).
Tip: You can also click the HotSync command on the Palm Desktop software menu bar.
2. From the HotSync Manager menu, choose Custom.
3. Select the appropriate user name from the list.
4. Select an application in the Conduit list.
5. Click Change.
6. Select Desktop overwrites handheld.
Note: Changing the HotSync setting from the...

Appendix BPage 217
Appendix B
Troubleshooting Tips
If you encounter a problem with your Treo™ 90 handheld:
nReview this section to see if your problem is listed 
nCheck our web site at www.handspring.com for the latest technical support information
Note: Thousands of add-on applications have been written for Palm OS
® devices. 
Unfortunately, we are not able to support such a large number of non-Handspring 
software applications. 
If you are having a problem with a non-Handspring application, 
please...

Page 218 Troubleshooting Tips
Operating problems
Tapping and keyboard problems
ProblemSolution
My handheld won’t 
turn on.Try each of these in turn:
nAdjust the contrast settings.
nMake sure the battery is fully charged.
nPerform a soft reset. See page 214 for details.
nIf your handheld still does not operate, try a hard reset. See 
page 215 for details.
My handheld keeps turning 
itself off.Your handheld is designed to turn itself off after a period of 
inactivity. This period can be set at one, two, or...

Appendix BPage 219
Wireless communication problems
Problem Solution
The Blazer
® application won’t 
connect to the InternetnConfirm that you wireless service plan includes data 
services and not just voice minutes.
nIf you’re using an infrared connection, make sure the 
infrared port on your mobile phone is enabled. If you’re 
using a cable connection, make sure the cable is securely 
attached to your mobile phone.
nCheck with your Internet Service Provider to confirm that 
your Network Preferences...

Page 220 Troubleshooting Tips
The Palm SMS application 
doesn’t worknMake sure you have a GSM mobile phone.
nMake sure you installed the proper Palm OS phone driver:
1.Press Option   and then press Menu   to access the 
Applications Launcher.
2.Use the scroll buttons to select the Preferences icon  . 
3.Press Return   to launch the application. 
4.Select Phone from the pick list in the upper-right corner.
5.Confirm that the model listed under Connection matches 
your GSM phone and the connection method...