Handspring Treo 270 User Guide

							Chapter 7Page 191
4. Repeat steps 2 and 3 until the login script is complete.
5. Hold Option   and press Return   to finish.
Deleting a service template
There is only one way to delete a service template: use the Delete command from the Service 
menu.
To delete a service template:
1. Tap the Service pick list.
2. Tap the service template you want to delete.
3. Press Menu  . 
4. Under Service, select Delete (/D).
5. Hold Option   and press Return   to finish.SendTransmits specific characters to the TCP/IP server to which you are 
connecting.
Send CRTransmits a carriage return or LF character to the TCP/IP server to which you 
are connecting.
Send User IDTransmits the User ID information entered in the User ID field of the Network 
Preferences screen.
Send 
PasswordTransmits the password entered in the Password field of the Network 
Preferences screen. If you did not enter a password, this command prompts 
you to enter one. The Password command is usually followed by a Send CR 
command.
DelayTells your communicator to wait a specific number of seconds before 
executing the next command in the login script.
Get IPReads an IP address and uses it as the IP address for your communicator. 
This command is used with SLIP connections.
PromptOpens a dialog box and prompts you to enter text of some kind (for example, 
a password or a security code).
EndIdentifies the last line in the login script. 
						

							Page 192  Setting Preferences for Your Communicator
Network Preferences menu commands
The Network Preferences screen includes menu commands to make it fast and easy to create 
and edit service templates. TCP/IP application menus are show here for your reference.
See page 33 for more information about choosing menu commands.
Service menu
Options menu
TCP/IP troubleshooting
If you are having a problem establishing a network connection using TCP/IP, check this section 
and try the suggestions listed.
Checking your wireless service status
Make sure the wireless mode on your communicator is active and that you are in a coverage area. 
The LED on the top of your communicator and the signal bars at the top of the PhoneBook screen 
provide visual cues about the wireless mode status. See page 16 and page 84 for details.
Displaying expanded Service Connection Progress messages
It’s helpful to identify at what point in the login procedure the connection fails. An easy way to do 
this is to display the expanded Service Connection Progress messages. Expanded Service 
Connection Progress messages describe the current stage of the login procedure. Press the 
bottom scroll button at any point during login to display these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does not give you enough 
information to find out why you cannot connect to your ISP or dial-in server, take a look at the 
Network Log. The Network Log lists all of the communication that occurs between your 
communicator and your dial-in server during the login procedure. The information in the Network 
Log can help your ISP or your System Administrator pinpoint where the login procedure 
communication fails and why.
To view the Network Log:
1. Press Menu  . 
2. Under Options, select View Log (/V).
3. Use the scroll buttons to see the entire Network Log.
4. Hold Option   and press Return   to finish. 
						

							Chapter 7Page 193
Adding a DNS number
If your ISP or dial-in server requires a DNS number and you did not enter that information in the 
Network Preferences screen, it will appear that you successfully logged into your network. When 
you try to use an application or look up information, however, the connection fails. If this occurs, 
try adding a DNS number. Ask your ISP or your System Administrator for the correct Primary and 
Secondary DNS IP numbers.
Owner Preferences
The Owner Preferences screen enables you to record a name, company name, phone number, or 
any other information that you want to associate with your communicator.
If you use the Security application to turn off and lock your communicator with a password, 
information that you put in the Owner Preferences displays the next time you turn on your 
communicator. 
To enter the Owner Preferences:
nEnter the text that you want to associate with your communicator in the Owner Preferences 
screen. If you enter more text than can fit on one screen, a scroll bar automatically appears 
on the right side of the screen.
If you assign a password with the Security application, the information in the Owner Preferences 
screen cannot be changed. In this case, an Unlock button appears at the bottom of the screen. 
To unlock the Owner Preferences screen:
1. Tap Unlock.
2. Enter the password that you defined in the Security application.
3. Hold Option   and press Return   to finish. 
						

							Page 194  Setting Preferences for Your Communicator
Ringer Preferences
The Ringer Preferences screen controls the behavior of the ringer on your communicator. You 
can control the ring volume, select unique ring tones for incoming voice calls and SMS messages, 
and turn the vibrate option on and off for each of the two ringer switch positions.
To select Ringer Preferences:
1. Tap the Ring Volume pick list and select the level you want to use for incoming voice calls 
and SMS messages.
2. Tap the Call Tone pick list and select a ringer sound for incoming voice calls.
Note: When you select a ringer sound, the sound plays once. To avoid playing the sound, 
move the ringer switch to the silent position before selecting a new ringer sound.
 
 
3. Tap the SMS Tone pick list and select a ringer sound for incoming SMS messages.
4. Tap the Vibrate check boxes to enable or disable the vibrate option for the corresponding 
ringer switch position: Sound Mode   and Silent Mode  .
ShortCuts Preferences
The ShortCuts Preferences screen enables you to define abbreviations for entering text. This 
section describes how to create, edit, and delete a ShortCut. See page 34 for information on the 
use of ShortCuts. 
Creating a ShortCut
You can create a ShortCut for any words, letters, or numbers. All ShortCuts you create appear on 
the list in the ShortCut Preferences screen. All the ShortCuts are available in any of your 
communicator applications and are backed up on your computer when you perform a HotSync 
operation. 
						

							Chapter 7Page 195
To create a ShortCut:
1. Tap New.
2. On the ShortCut name line, enter the letters you want to use to activate the ShortCut.
3. Tap the ShortCut Text area and enter the text that you want to appear when you type the 
ShortCut characters.
Tip: You may want to add a space (space character) after the last word in your ShortCut 
text. This way, a space automatically follows the ShortCut text.
4. Hold Option   and press Return   to finish.
Tip: To use a ShortCut, enter the ShortCut symbol followed by the ShortCut characters. 
See page 34 for details.
Editing a ShortCut
After you create a ShortCut, you can modify it at any time.
To edit a ShortCut:
1. Tap the ShortCut you want to edit.
2. Tap Edit.
3. Make the changes you want.
4. Hold Option   and press Return   to finish.
Deleting a ShortCut
If you no longer need a ShortCut, you can delete it from the list of ShortCuts.
To delete a ShortCut:
1. Tap the ShortCut you want to delete.
2. Tap Delete.
3. Hold Option   and press Return   for Yes.
Tap New 
						

							Page 196  Setting Preferences for Your Communicator 
						

							Chapter 8Page 197
Chapter 8
Advanced HotSync® Operations
HotSync® Manager enables you to synchronize data between one or more Palm OS® devices and 
Palm™ Desktop software or another PIM such as Microsoft Outlook. To synchronize data, you 
must connect your Treo™ 270 communicator and your desktop software either directly, by 
connecting your communicator to the HotSync cable attached to your computer or using infrared 
communication, or indirectly, with using the built-in wireless modem or a network.
This chapter describes how to select HotSync options and perform a HotSync operation via the 
infrared port, the built-in wireless modem, or a network. See page 78 for information about 
performing your first and subsequent local HotSync operations.
Selecting HotSync setup options
You can choose when you want HotSync Manager to run. If necessary, you can adjust the local 
and modem HotSync settings as well.
To set the HotSync options:
1. Click the HotSync Manager icon Ô
 in the Windows system tray.
2. Choose Setup.
3. Click the General tab and select one of the following options:
Always availableAdds HotSync Manager to the Startup folder and constantly monitors 
the communication port for synchronization requests from your 
communicator. With this option, the HotSync Manager synchronizes 
data even when Palm Desktop software is not running. 
						

							Page 198  Advanced HotSync® Operations
Tip: If you’re not sure which option to use, keep the default setting: Always available.
4. Click the Local tab to display the settings for the connection between your computer and the 
HotSync cable, and adjust the following options as needed.
5. Click the Modem tab to display the modem settings and adjust the options as needed. See 
page 204 for more information.
6. If you are attached to a network, click the Network tab to display the network settings and 
adjust the options as needed. See page 208 for more information.
7. Click OK.Available only 
when Palm 
Desktop software 
is runningStarts HotSync Manager and monitors requests automatically when you 
open Palm Desktop software.
ManualMonitors requests only when you select HotSync Manager from the 
Start menu.
Serial PortIdentifies the port that your desktop software uses to communicate with the 
optional serial HotSync cable. This selection should match the number of the 
port to which you connected the optional cable.
Note: Your communicator cannot share this port with an internal modem or 
other device. 
SpeedDetermines the speed at which data is transferred between your 
communicator and your desktop software. Try the As Fast As Possible rate 
first, and adjust downward if you experience problems. This setting allows your 
desktop software and your communicator to find and use the fastest speed. 
						

							Chapter 8Page 199
Customizing HotSync application settings
For each application, you can define a set of options that determines how records are handled 
during synchronization. These options are called a “conduit.” By default, a HotSync operation 
synchronizes all files between the communicator and your desktop software. 
In general, you should leave the settings to synchronize all files. The only reason you might want 
to change these settings is to overwrite data on either your communicator or your desktop 
software, or to avoid synchronizing a particular type of file because you don’t use it.
In addition to the conduits for the applications on your communicator, HotSync Manager includes 
System and Install conduits. The System conduit backs up the system information stored on your 
communicator, including keyboard ShortCuts. The Install conduit installs applications on your 
communicator. 
To customize HotSync application settings:
1. Click the HotSync Manager icon   in the Windows system tray (bottom-right corner of the 
taskbar).
Tip: You can also click the HotSync command on the Palm Desktop software menu bar.
2. From the HotSync Manager menu, choose Custom.
3. Select the appropriate user name from the list.
4. Select an application in the Conduit list.
5. Click Change. 
						

							Page 200  Advanced HotSync® Operations
6. Click the direction in which you want to write data, or click Do Nothing to skip data transfer 
for an application.
Note: Changing the HotSync setting from the default affects only the next HotSync 
operation. Thereafter, the HotSync Actions revert to their default settings. To use a 
new setting on an ongoing basis, select the Set As Default box. Thereafter, whatever 
you selected as the default setting is used when you click the Default button in the 
Custom dialog.
7. Click OK.
8. Repeat steps 4 through 7 to change conduit settings for other applications.
9. Click Done to activate your settings.
IR HotSync operations
Your communicator is equipped with an infrared (IR) port that supports the IrCOMM 
implementation of the standards for infrared communication established by the Infrared Data 
Association (IrDA). This means that you can beam data to any other device that supports the 
IrCOMM implementation of the IrDA standards. Most importantly, you can use the IR port to 
perform HotSync operations. When you use the IR port on your communicator to perform 
HotSync operations, you don’t need your HotSync cable. You simply enable infrared 
communication on your computer and your communicator and then perform an IR HotSync 
operation. So there’s no need to carry your cable when you’re on the road with an infrared-enabled 
laptop. 
Preparing your computer for infrared communication
To perform an IR HotSync operation, the computer you want to synchronize with must have an 
enabled infrared port or be connected to an infrared device that supports the IrCOMM 
implementation of the IrDA standards.
Desktop computers are likely to require an infrared device attached to a physical COM port. 
Laptops are likely to have a built-in IR port. Your computer must also have an installed infrared 
driver. 
Does your computer support infrared communication?
If your computer uses Microsoft Windows 98, Windows Me, or Windows 2000, infrared 
communication is built into the operating system. Some versions of Windows 95 also have built-
in infrared communication. If you are using another type of computer, check the documentation 
that came with your computer to see if it supports infrared communication. 
To check the ports used for infrared communication with Windows 98 and Me:
1. In the Windows taskbar click Start, choose Settings, and then choose Control Panel.
2. Double-click the Infrared icon.
Note: If you do not see the Infrared icon, you need to install an infrared driver. 
3. Click the Options tab.