Gigabyte Ga8knxp Manual

							Appendix- 97 -EnglishSOFTWARE APPLICATION
This page reveals the value-added software developed by Gigabyte and its worldwide partners.
nGigabyte Windows Utilities Manager(GWUM)
This utility can integrate the Gigabytes applications in the system tray.
nGigabyte Management Tool(GMT)
A useful tool which can manage the computer via the network.
nEasyTune4
Powerful utility that integrates the overclocking and hardware monitoring functions.
nDMI Viewer
Windows based utility which is used to browse the DMI/SMBIOS information of the system.
nFace-Wizard
New utility for adding BIOS logo.
n@BIOS
Gigabyte windows flash BIOS utility.
nAcrobat e-Book
Useful utility from Adobe.
nAcrobat Reader
Popular utility from Adobe for reading .PDF file format documents.
nNorton Internet Security(NIS)
Integrated utility which includes anti-virus, ad control, etc
nDirectX 9
Install Microsoft DirectX 9 to enable 3D hardware acceleration that support for operating
system to achieve better 3D performence. 
						

							- 98 - GA-8KNXP Ultra-64 MotherboardEnglishSOFTWARE INFORMATION
This page list the contects of softwares and drivers in this CD title.
HARDWARE INFORMATION
This page lists all device you have for this motherboard.CONTACT USPlease see the last page for details. 
						

							Appendix- 99 -EnglishFAQBelow is a collection of general asked questions. To check general asked questions based on a
specific motherboard model, please log on to http://tw.giga-byte.com/faq/faq.htmQuestion 1: I cannot see some options that were included in previous BIOS after updating BIOS.
Why?
Answer: Some advanced options are hidden in new BIOS version. Please press Ctrl and F1 keys
after entering BIOS menu and you will be able to see these options.
Questions 2: Why is the light of my keyboard/optical mouse still on after computer shuts down?
Answer: In some boards, a small amount of electricity is kept on standby after computer shuts
down and thats why the light is still on.
Question 3:  Why cannot I use all functions in EasyTune™
 4?
Answer: The availability of the listed functions in EasyTune™
 4 depends on the MB chipset. If the
chipset doesnt support certain functions in EasyTune™
 4, these functions will be locked automati-
cally and you will not be able to use them.
Question 4: Why do I fail to install RAID and ATA drivers under Win 2000 and XP on boards that
support RAID function after I connect the boot HDD to IDE3 or IDE4 ?
Answer: First of all, you need to save some files in the CD-ROM to a floppy disk before installing
drivers. You also need to go through some rather different steps in the installation process. Therefore,
we suggest that you refer to the installation steps in the RAID manual at our website.
(Please download it at http://tw.giga-byte.com/support/user_pdf/raid_manual.pdf)
Question 5: How do I clear CMOS?
Answer: If your board has a Clear CMOS jumper, please refer to the Clear CMOS steps in the
manual. If your board doesnt have such jumper, you can take off the on-board battery to leak
voltage to clear CMOS. Please refer to the steps below:
Steps:
1. Turn off power.
2. Disconnect the power cord from MB.
3. Take out the battery gently and put it aside for about 10 minutes (Or you can use a
    metal object to connect the positive and negative pins in the battery holder to make
    them short for one minute).
4. Re-insert the battery to the battery holder.
5. Connect power cord to MB again and turn on power.
6. Press Del to enter BIOS and load Fail-Safe Defaults.
7. Save changes and reboot the system. 
						

							- 100 - GA-8KNXP Ultra-64 MotherboardEnglishQuestion 6: Why does system seem unstable after updating BIOS?
Answer: Please remember to load Fail-Safe Defaults (Or Load BIOS Defaults) after flashing
BIOS. However, if the system instability still remains, please clear CMOS to solve the problem.
Question 7: Why do I still get a weak sound after turning up the speaker to the maximum volume?
Answer: Please make sure the speaker you are using is equipped with an internal amplifier. If not,
please change another speaker with power/amplifier and try again later.
Question 8: How do I disable onboard VGA card in order to add an external VGA card?
Answer: Gigabyte motherboards will auto-detect the external VGA card after it is plugged in, so
you dont need to change any setting manually to disable the onboard VGA.
Question 9: Why cannot I use the IDE 2?
Answer: Please refer to the user manual and check whether you have connected any cable that
is not provided with the motherboard package to the USB Over Current pin in the Front USB
Panel. If the cable is your own cable, please remove it from this pin and do not connect any of your
own cables to it.
Question 10: Sometimes I hear different continuous beeps from computer after system boots up.
What do these beeps usually stand for?
Answer: The beep codes below may help you identify the possible computer problems. However,
they are only for reference purposes. The situations might differ from case to case.
gAMI BIOS Beep Codes
*Computer gives 1 short beep when system boots successfully.
*Except for beep code 8, these codes are always fatal.
1 beep Refresh failure
2 beeps Parity error
3 beeps Base 64K memory failure
4 beeps Timer not operational
5 beeps Processor error
6 beeps 8042 - gate A20 failure
7 beeps Processor exception interrupt error
8 beeps Display memory read/write failure
9 beeps ROM checksum error
10 beeps CMOS shutdown register read/write error
11 beeps Cache memory bad 
						

							Appendix- 101 -Englishg AWARD BIOS Beep Codes
1 short: System boots successfully
2 short: CMOS setting error
1 long 1 short: DRAM or M/B error
1 long 2 short: Monitor or display card error
1 long 3 short: Keyboard error
1 long 9 short: BIOS ROM error
Continuous long beeps: DRAM error
Continuous short beeps: Power error
Question 11: How to set in the BIOS in order to bootup from SATA HDDs by either RAID or ATA
mode?
Answer: Please set in the BIOS as follow:
     1. Advanced BIOS features--> SATA/RAID/SCSI boot order: SATA
     2. Advanced BIOS features--> First boot device: SCSI
    3. Integrated Peripherals--> Onboard H/W Serial ATA: enable
Then it depends on the SATA mode that you need to set RAID to RAID mode or BASE to
normal ATA mode in the item named Serial ATA function.
Question 12:For the M/B which have RAID function, how to set in the BIOS in order to bootup
from IDE3, 4 by either RAID or ATA mode?
Answer:Please set in the BIOS as follow:
   1. Advanced BIOS features-->(SATA)/RAID/SCSI boot order: SATA
   2. Advanced BIOS features--> First boot device: SCSI
   3. Integrated Peripherals--> Onboard H/W ATA/RAID: enable
Then it depends on the RAID mode that you need to set RAID to RAID mode or ATA to
normal ATA mode in the item named RAID controller function.
Question 13:How to set in the BIOS to bootup from the IDE/ SCSI/ RAID card ?
Answer:Please set in the BIOS as follow:
     1. Advanced BIOS features-->(SATA)/RAID/SCSI boot order: SCSI
     2. Advanced BIOS features--> First boot device: SCSI
Then it depends on the mode(RAID or ATA) that you need to set in RAID/ SCSI BIOS. 
						

							- 102 - GA-8KNXP Ultra-64 MotherboardEnglishTroubleshootingIf you encounter any trouble during boot up, please follow the troubleshooting
procedures .Turn off the power and unplug the AC power cable, then
remove all of the add-on cards and cables from motherboard.STARTFailure has been excluded. Yes
Please make sure motherboard & chassis are not short
?
NoAPlease make sure all jumper settings (such as CPU system bus
speed, frequency ratio, voltage and etc.) are set properly.Failure has been excluded.Check if the CPU cooling fan attached to CPU properly. ls
CPU cooling fan power connected to CPU_FAN
                               properly?Plug the CPU
cooling fan power
in the CPU fan
connector.  Plug in
the AC power
connector.
Check if the memory install properly into the DIMM slot.YesNoYesInsert and push
the memory
module vertically
into the DIMM slot.
Insert the VGA card.  Then plug in ATX power cable and
turn on the system.No
No
YesFailure has been excluded.Failure has been excluded.Please isolate
the short pin.
Make sure the
jumper setting
are correct. 
						

							Appendix- 103 -EnglishAFailure has been excluded.YesNo
YesNoFailure has been excluded.Failure has been excluded. YesReinstall Windows OS, and reinstall add-on cards and cables.
Then try to reboot the system.Failure has been excluded. YesEND
If the above procedure unable to solve your problem, please contact with your local retailer or
national distributor for help. Or, you could submit your question to the service mail via Gigabyte
website technical support zone
(http://www.gigabyte.com.tw).  The appropriate response will be provided ASAP.Is memory LED on and CPU fan running?The problem could
be caused by
power supply, CPU,
memory or CPU/
memory socket
itself.
Check if there is display.Perhaps your VGA
card / VGA slot or
monitor is defective.
Turn off the system.  Reboot after keyboard and mouse
have been plugged in.
Check if keyboard is working properly.It is possible that
your keyboard or
keyboard connector
is defective.
Press  to enter BIOS setup.  Choose Load
Optimized Defaults and save then exit setup.
Turn off the system and re-connect the IDE cable.  Check
if the system can reboot successfully.The problem was
probably caused by
the IDE device /
connector or cable. No
No 
						

							- 104 - GA-8KNXP Ultra-64 MotherboardEnglishTechnical Support/RMA SheetCustomer/Country:Company:Phone No.:
Contact Person:E-mail Add. :Model name/Lot Number:PCB revision:
BIOS version:O.S./A.S.:
HardwareMfs.Model nameSize:Driver/Utility:ConfigurationCPU
MemoryBrandVideo CardAudio CardHDD
CD-ROM /DVD-ROMModemNetworkAMR / CNRKeyboardMousePower supplyOther DeviceProblem Description:
&
& 
						

							Appendix- 105 -EnglishAcronymsMeaningACPIAdvanced Configuration and Power InterfaceAPMAdvanced Power ManagementAGPAccelerated Graphics PortAMRAudio Modem RiserACRAdvanced Communications RiserBIOSBasic Input / Output SystemCPUCentral Processing UnitCMOSComplementary Metal Oxide SemiconductorCRIMMContinuity RIMMCNRCommunication and Networking RiserDMADirect Memory AccessDMIDesktop Management InterfaceDIMMDual Inline Memory ModuleDRMDual Retention MechanismDRAMDynamic Random Access MemoryDDRDouble Data RateECPExtended Capabilities PortESCDExtended System Configuration DataECCError Checking and CorrectingEMCElectromagnetic CompatibilityEPPEnhanced Parallel PortESDElectrostatic DischargeFDDFloppy Disk DeviceFSBFront Side BusHDDHard Disk DeviceIDEIntegrated Dual Channel EnhancedIRQInterrupt Request
to be continued...... Acronyms 
						

							- 106 - GA-8KNXP Ultra-64 MotherboardEnglishAcronymsMeaningIOAPICInput Output Advanced Programmable Input ControllerISAIndustry Standard ArchitectureLANLocal Area NetworkI/OInput / OutputLBALogical Block AddressingLEDLight Emitting DiodeMHzMegahertzMIDIMusical Instrument Digital InterfaceMTHMemory Translator HubMPTMemory Protocol TranslatorNICNetwork Interface CardOSOperating SystemOEMOriginal Equipment ManufacturerPACPCI A.G.P. ControllerPOSTPower-On Self TestPCIPeripheral Component InterconnectRIMMRambus in-line Memory ModuleSCISpecial Circumstance InstructionsSECCSingle Edge Contact CartridgeSRAMStatic Random Access Memory