Gateway P-6825 Manual

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Recovering pre-installed software and drivers using 
recovery discs
If you created a multiple-disc set of recovery discs, each disc 
contains a unique set of software and drivers. If a recovery disc 
does not offer the software or driver you need to recover, try 
another disc.
To recover software and drivers using recovery discs:  
1Insert a software and driver recovery disc into the CD or 
DVD drive. If an AutoPlay dialog box appears, 
clickRun Grc_Vista.exe. If an AutoPlay dialog box 
does not appear and Gateway Recovery Center does not 
start, open Computer and double-click the file 
Grc_Vista.exe on the disc. The Gateway Recovery 
Center starts. 
						

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2To recover pre-installed software, click Application 
recovery, then click the software you want to recover.
- OR -
To recover pre-installed device drivers, click Device 
driver recovery, then click the type of driver you want 
to recover.
3Click Next.
4If the software or driver is not shown on the list and you 
have a multiple-disc set of recovery discs, close Gateway 
Recovery Center and try another disc.
Using Microsoft System Restore
Microsoft System Restore periodically takes “snapshots” of 
your system settings and saves them as restore points. In most 
cases of hard-to-resolve software problems, you can return to 
one of these restore points to get your system running again. 
						

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Windows automatically creates an additional restore point 
each day, and also each time you install software or device 
drivers. You can also create a restore point manually. For 
instructions, see “Manually creating a restore point” on 
page 96.
To restore using Microsoft System Restore:  
1Click (Start), Control Panel, System and 
Maintenance, then click Backup and Restore Center. 
The Backup and Restore Center opens.
2On the left side of the window, click Repair Windows 
using System Restore, then click Next. The Choose a 
restore point dialog box opens. Help
For more information about using Microsoft System Restore, click Start, 
then click Help and Support. Type windows system restore in the Search 
Help box, then press E
NTER. 
						

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3Click the restore point you want, click Next, then click 
Finish. A confirmation message box appears.
4Click Yes. Your system is restored using the restore point 
you specified. This process may take several minutes, 
and may restart your notebook.
Manually creating a restore point
To manually create a restore point:  
1Click (Start), Control Panel, System and 
Maintenance, then click Backup and Restore Center. 
The Backup and Restore Center opens.
2On the left side of the window, click Create a restore 
point or change settings, then click Next. The System 
Properties dialog box opens to the System Protection 
tab.
3Click Create. The Create a restore point dialog box opens.
4Type a description for the restore point (such as the date 
and time), then click Create. The restore point is created.
5Click OK. 
						

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Recovering your system to its factory condition
If your notebook’s problems are not solved by any of the other 
recovery options, you may need to recover its hard drive to its 
factory condition. This process is called a factory recover y.
To delete everything on your hard drive and re-install all 
factory software:  
1If you can still run Windows:
aClick (Start), All Programs, Gateway Recovery 
Center, then click Gateway Recovery Center. The 
Gateway Recovery Center opens.
bClick Recovery, then click Next. Your notebook 
restarts.
2If you cannot run Windows:
aTurn on or restart your notebook.
bWhile the notebook is starting up, repeatedly press 
F8 until the Recovery Options screen opens. If 
Windows starts to load instead, restart the notebook 
and try again.
3Press the arrow keys on your keyboard to select Repair 
Your Computer, then press E
NTER.
Gateway System Recovery starts, and the System 
Recovery Options dialog box opens.
4Select a language and keyboard layout, then click Next.
5Click the User name box to select a Windows user 
account, click in the Password box and type the user 
account’s password (if any), then click Next. The System 
Recovery Options menu opens.
6Click Restore Application. The Welcome to Gateway 
System Recovery window opens.
7Click Next. Caution
A complete factory recovery deletes everything on your hard drive, then 
reinstalls Windows and any pre-installed software and device drivers. If you can 
access important files on your hard drive, back them up now.  
						

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8To perform a recovery with data backup 
(recommended), click Recovery with automatic data 
backup, then click Next.
- OR -
To perform a full factory recovery without data backup, 
click Full factory recovery, then click Next.
9Click Ye s, then click Next. The Factory image recover y 
window opens, which shows you the progress of the 
system recovery.
When recovery is finished, the Recovery is complete 
window opens.
10Click Finish, then click Restart. Your notebook restarts 
in its original factory condition. You still need to reinstall 
any software that was not pre-installed on your 
notebook.
If you selected Recovery with automatic data backup 
in step 8, you can find your backed up files in c:\backup.
Recovering your system using the 
Windows DVD
If you install a new hard drive or completely re-format your 
original hard drive, you must recover your system using the 
Windows Vista
® operating system DVD. You also need to 
recover your notebook’s pre-installed software and device 
drivers.
To completely re-install Windows:  
1If you can still run Windows, back up your personal files, 
and create a set of software and driver recovery discs (if 
you have not already done so). For instructions, see “To 
create discs for recovering pre-installed software 
and drivers:” on page 90.
2Insert the Windows DVD into your notebook’s DVD drive, 
then turn on or restart your notebook.Important
Before your hard drive is recovered, your personal files and folders 
will be automatically backed up to c:\backup.
CautionContinuing with the full factory recovery will delete everything on 
your hard drive. Make sure that you have backed up any important files 
you want to save. 
						

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3When the prompt “Press any key to boot from CD or DVD” 
appears, press any key on your keyboard. A list of valid 
boot devices appears.
4Press the arrow keys to select the drive containing the 
Windows DVD, then press ENTER and follow the on-screen 
instructions.
5After Windows is completely re-installed, use the 
software and driver recovery discs you created to 
recover your notebook’s pre-installed software and 
device drivers. For instructions, see “Recovering 
pre-installed software and drivers using recovery discs” 
on page 93. 
						

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							CHAPTER8
101
Upgrading Your Notebook
Preventing static electricity discharge
Adding or replacing memory modules
Replacing a hard drive kit 
						

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Preventing static electricity 
discharge
The components inside your notebook are extremely sensitive 
to static electricity, also known as electrostatic discharge (ESD) .
Before installing or replacing components, follow these 
guidelines:
Avoid static-causing surfaces such as carpeted floors, 
plastic, and packing foam.
Remove components from their antistatic bags only 
when you are ready to use them. Do not lay components 
on the outside of antistatic bags because only the inside 
of the bags provide electrostatic protection.
Always hold components by their edges. Avoid touching 
the edge connectors. Never slide components over any 
surface.
Wear a grounding wrist strap (available at most 
electronics stores) and attach it to a bare metal part of 
your workbench or other grounded connection.
Touch a bare metal surface on your workbench or other 
grounded object. Warning
To avoid exposure to dangerous electrical voltages and moving parts, turn 
off your notebook, unplug the power cord, modem cable, and network cable, and 
remove the battery before opening the case.
WarningTo prevent risk of electric shock, do not insert any object into the vent holes 
of the notebook.
ImportantBefore installing or replacing components, you should read and 
understand the information in this section.