Gateway M685e Manual
Have a look at the manual Gateway M685e Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 54 Gateway manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Chapter4 23 Chapter4:Maintainingyourinteractive whiteboardsystem Maintainingyourinteractivewhiteboard23 Preventingdamagetoyourinteractivewhiteboard23 Keepingthewritingsurfaceclean24 Cleaningtheprojector25 Focusingandadjustingtheprojectorimage25 Removingandreplacingtheprojectorlampmodule25 Resettingthelamphours27 Replacingtheremotecontrolbattery28 ThischapterincludesmethodsforproperlycleaningandpreventingdamagetoyourSMART BoardM685ix2interactivewhiteboardsystem. Maintainingyourinteractivewhiteboard Withpropercare,yourSMART Boardinteractivewhiteboardwillprovideyearsoftrouble-free service. Preventingdamagetoyourinteractivewhiteboard Althoughyourinteractivewhiteboard’ssurfaceisverydurable,takethefollowingprecautionsto preventdamage. lDon’tusesharporpointedobjects,suchasballpointpensorpointers,aswritingtools. lReplacethepenwhenthenibwearsout. lDon’tuselow-odourdry-wipemarkersbecausetheycanbeverydifficulttoerase.Use standard(high-odouryfdry-wipemarkersthatshowawarningtousethemonlyinwell- ventilatedareas. lDon’tuseadhesivetapeontheinteractivesurface. lDon’tuseabrasiveerasersorharshchemicalstocleanyourproduct. lThedigitalcameraslocatedinthecornersoftheframeareprotectedfromdustanddirtby windows.Inextremelydustyenvironments,sprayaproprietaryhousehold,alcohol-free glasscleanerontoacottonswabandrubitgentlyonthewindows.Don’tusecompressed airtocleanthecameras.
C H A P T E R4 Maintainingyourinteractivewhiteboardsystem 24 Keepingthewritingsurfaceclean Followthesetipstokeeptheinteractivewhiteboard’ssurfaceclean. lCleanyourinteractivewhiteboardatleasteverysixmonths. lDon’tspraycleanerdirectlyontotheinteractivewhiteboard’ssurface.Instead,sprayalight amountofcleanerontoaclothandthengentlywipetheinteractivesurface. lI M P O R T A N T Turnyourinteractivewhiteboardsystemoffbeforeyoucleanitsothatyoudonot scramblethedesktopiconsorinadvertentlyactivateapplicationswhenyouwipethe interactivesurface. T I P Toviewdirtorstreaksmoreeasily,setyourprojectortoStandby(lampoffyfmode.
C H A P T E R4 Maintainingyourinteractivewhiteboardsystem 25 Cleaningtheprojector W A R N I N G Cleaningawall-mountedprojectorcanresultinafallorinjury.Usecautionwhenclimbinga ladder. C A U T I O N lBeforeyoucleantheprojector,pressthePowerbuttontwiceontheremotecontrolto putthesysteminStandbymodeandthenwait30minutesforthelamptocoolcompletely. lNevertouchthelensorthemirrorwithyourhandsorabrush. lDonotallowliquidsorcommercialsolventsofanykindtoflowintotheprojectorbaseor head. Donotspraycleanersorsolventsnearanypartoftheprojectorbecausetheycanspreada chemicalmistonsomeoftheprojector’scomponentsandlamp,resultingindamage, stainingorpoorimagequality. lDonotusecompressedairtocleantheprojector. Whencleaningtheprojector’slensormirror: lUseabellowsbulborairblowerbulb(commonlyfoundinaudio-visualsupplystoresyftoblow offdust. lIfwipingthelensormirrorisunavoidable,wearprotectiveglovesandgatherthecleaning clothintoaball.Gentlyfanthecleaningclothacrossthelensormirrorasyouwoulda featherduster.Donotapplyanypressuretothelensormirror. Focusingandadjustingtheprojectorimage Forinformationonfocusingandadjustingtheprojectorimage,seeSettinguptheprojectorimage onpage9. Removingandreplacingtheprojectorlamp module Eventuallythelampmodulewilldimandamessagewillappearremindingyoutoreplacethe lamp.Makesurethatyouhaveareplacementprojectorlampmodulebeforeproceeding. Forinstructionsonhowtoreplacetheprojectorlampmodule,gotosmarttech.com/kb/170389.
C H A P T E R4 Maintainingyourinteractivewhiteboardsystem 26 W A R N I N G lReplacethelampwhentheprojectordisplaysitslamplifewarningmessage.Ifyou continuetousetheprojectorafterthismessageappears,thelampcanshatterorburst, scatteringglassthroughouttheprojector. lIfthelampshattersorbursts,leaveandthenventilatethearea. Nextdothefollowing: oAvoidtouchingtheglassfragmentsbecausetheycancauseinjury. oWashyourhandsthoroughlyifyouhavecomeintocontactwithlampdebris. oThoroughlycleantheareaaroundtheprojector,anddiscardanyedibleitemsplaced inthatareabecausetheycouldbecontaminated. oCallyourauthorisedSMARTresellerforinstructions.Donotattempttoreplacethe lamp. lWhenreplacingtheprojectorlamp: oPuttheprojectorintoStandbymodeandwait30minutesforthelamptocool completely. oDonotremoveanyscrewsotherthanthosespecifiedinthelampreplacement instructions. oWearprotectiveeyewearwhilstchangingthelamp.Failuretodosocancause injuriesincludinglossofeyesightifthelampshattersorbursts. oUseonlyreplacementlampsapprovedbySMART Technologies.Contactyour authorisedSMARTresellerforreplacementparts. oNeverreplacethelampmodulewithapreviouslyusedlampmodule. oAlwayshandlethefragilelampmodulewithcaretopreventprematurelampfailureor exposuretomercury.UseglovesWhentouchingthelamp.Donottouchthelamp withyourfingers. oRecycleordisposeofthelampmoduleashazardouswasteinaccordancewithlocal regulations. lSeesmarttech.com/compliancefortheprojector’sMaterialSafetyDataSheets(MSDSyf documents.
C H A P T E R4 Maintainingyourinteractivewhiteboardsystem 27 Resettingthelamphours Onceyouhavereplacedthelampmodule,youneedtoaccesstheprojectorservicemenuand resetthelamphours.Topreventaccidentalerrors,onlyasystemadministratorshouldperform thisprocedure. N O T E Alwaysresetthelamphoursafteryoureplacethelamp,becauselampserviceremindersare basedonthecurrenthoursofuse. Toresetthelamphours 1.Usingtheremotecontrol,pressthefollowingbuttonsquicklytoaccesstheservicemenu: Down,Up,Up,Left,Up. C A U T I O N Donotadjustanysettingsintheservicemenuotherthanthoselistedinthisguide. Changingothersettingscandamageoraffecttheoperationofyourprojectorandmay invalidateyourwarranty. 2.ScrolldowntoLampHourResetandthenpressEnter. C A U T I O N Donotresetthelamphoursunlessyouhavejustreplacedthelampmodule.Resettingthe lamphoursonanoldlampcandamageyourprojectorasaresultoflampfailure. 3.ScrolldowntoExitandthenpressEntertoexittheprojectorservicemenu.
C H A P T E R4 Maintainingyourinteractivewhiteboardsystem 28 Replacingtheremotecontrolbattery Followthisproceduretoreplacetheremotecontrolbattery. W A R N I N G lReducetheriskassociatedwithaleakingbatteryintheprojector’sremotecontrolby followingthesepractices: oUseonlythespecifiedCR2025coin-cellbattery. oRemovethebatterywhentheremotecontrolisunusedforanextendedperiod. oDonotheat,disassemble,shortorrechargethebattery,orexposeittofireorhigh temperatures. oAvoideyeandskincontactwiththebatteryifithasaleak. lDisposeoftheexhaustedbatteryandproductcomponentsinaccordancewithapplicable regulations. Toreplacetheremotecontrolbattery 1.Holddownthesidereleaseontheleft sideofthebatteryholderandpullthebatteryholder completelyoutoftheremotecontrol. 2.RemovetheoldbatteryfromthebatteryholderandreplaceitwithaCR2025coin-cell battery. I M P O R T A N T Alignthebattery’spositive(+yfandnegative(–yfterminalswiththecorrectsignsonthe batteryholder. 3.Insertthebatteryholderintotheremotecontrol.
Chapter5 29 Chapter5:Troubleshootingyour interactivewhiteboardsystem Beforeyoustart30 Locatingstatuslights30 Locatingserialnumbers31 Determiningyourinteractivewhiteboardsystem’sstatus32 Resolvinginteractivewhiteboardissues33 Resolvingoperationissues33 Resolvingprojectorissues33 Resolvingprojectorerrors33 Yourprojectorstopsresponding34 The“ProjectorOverheated”,“FanFailure”,“LampFailure”or“ColourWheelFailure” messageappears34 The“LampFailure”messageappears35 TheprojectorPowerandServicelightsareoff35 Resolvingimageissues35 Lossofsignal36 Partial,scrollingorincorrectlydisplayedimage36 Unstableorflickeringimage37 Frozenimage38 Theimagefromyourconnectedlaptopcomputerisn’tprojected38 Unalignedprojectedimage38 Resolvingaudioissues39 Resolvingnetworkcommunicationissues40 Accessingtheservicemenu40 Retrievingyourpassword41 Resettingtheprojector41 Transportingyourinteractivewhiteboardsystem41
C H A P T E R5 Troubleshootingyourinteractivewhiteboardsystem 30 Thischapterprovidesbasictroubleshootinginformationforyourinteractivewhiteboardsystem. Forissuesnotcoveredinthischapter,consulttheSMART Supportwebsite (smarttech.com/supportyforcontactyourauthorisedSMARTreseller(smarttech.com/whereyf. Beforeyoustart BeforeyoutroubleshootyourinteractivewhiteboardsystemorcontactSMART Supportoryour authorisedSMARTresellerforassistance,youneedtodothefollowing: lLocateyourinteractivewhiteboardsystem’sstatuslights lLocateyourinteractivewhiteboardsystem’sserialnumbers Locatingstatuslights Yourinteractivewhiteboardsystemconsistsofseveralcomponents,whichhavetheirown statuslights: lTheSelectbuttononyourinteractivewhiteboardpentrayhasanLEDlightthatalso functionsasastatuslight. lYourprojector’sPowerandServicelightsarelocatedonthebottomoftheprojector.
C H A P T E R5 Troubleshootingyourinteractivewhiteboardsystem 31 Locatingserialnumbers TheSMARTBoard[Model]interactivewhiteboardserialnumberislocatedonthelower-right edgeoftheframe,aswellasonthebackoftheinteractivewhiteboard.Formoreinformation,see theSMARTBoard[Model]interactivewhiteboarduser'sguide(smarttech.com/kb/170410yf. TheSMART UX80projector'sserialnumberislocatedonthetopoftheprojector. Theserialnumberisalsolocatedatthebottomoftheprojectorandcanbeseenwhenyoustand onthefloorandlookupattheprojector.Openthecablecoveratthebottomoftheprojectorand locatetheserialnumbernexttothecableconnectors. T I P Youcanalsoaccesstheprojector’sserialnumberthroughtheon-screenmenu.Formore information,seeAdjustingprojectorsettingsonpage67. Forthelocationsofserialnumbersonothercomponentsandaccessories,see smarttech.com/support.
C H A P T E R5 Troubleshootingyourinteractivewhiteboardsystem 32 Determiningyourinteractivewhiteboard system’sstatus Usethefollowingtabletodeterminethestatusofyourinteractivewhiteboardsystem. Projector Powerlight Projector Servicelight PentraySelect buttonstatus light Projected image Touchand pencontrol Statusandrelated troubleshooting Normaloperatingstatuses SolidgreenOffSolidwhiteCorrectFullcontrolThesystemisoperatingnormally. Ifimageorsoundissuesoccur,see theremainingsectionsofthis chapterfortroubleshooting information. FlashinggreenOffOffNoneNoneThesystemisstartingup. SolidamberOffOffNoneNoneThesystemisinStandbymode. FlashingamberOffOffNoneNoneThesystemisenteringStandby mode. SolidgreenOffSolidamberN/ANoneTheinteractivewhiteboard’s controllermoduleisstartingup. Ifthisprocesstakeslongerthan10 seconds,disconnectandthen connecttheUSBcablefromthe interactivewhiteboard. OR Theinteractivewhiteboard’s controllermoduleisreadyto receiveafirmwareupdateoris applyingafirmwareupdate. Errorstatuses SolidgreenOffSolidwhiteIncorrectFullcontrolThere’sanissuewiththeprojected image. SeeResolvingimageissueson page35. SolidgreenOffSolidwhiteCorrectNoneThere’sanissuewiththe interactivewhiteboard. SeeResolvingoperationissueson thenextpage. SolidgreenOffFlashingwhiteCorrectTouchonlySMART Product Driversisn’t installedorisn’trunningcorrectlyon theconnectedcomputer. SolidgreenOffOffN/ANoneThere’sanissuewiththe connectionsbetweenthe interactivewhiteboardandtheother componentsofthesystem. SeeResolvinginteractive whiteboardissuesonthenext page. SolidamberFlashingredN/ANoneN/AThere’sanissuewiththeprojector lamp. SeeThe“LampFailure”message appearsonpage35.