Gateway M685e Manual

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Projector
Powerlight
Projector
Servicelight
PentraySelect
buttonstatus
light
Projected
image
Touchand
pencontrol
Statusandrelated
troubleshooting
OffFlashingredOffNoneNoneTheprojector’soperating
temperaturehasbeenexceeded.
SeeThe“ProjectorOverheated”,
“FanFailure”,“LampFailure”or
“ColourWheelFailure”message
appearsonthenextpage.
OffSolidredN/ANoneN/AThere’sanissuewiththe
projector’sfanorcolourwheel.
SeeThe“ProjectorOverheated”,...

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supportcall.
Yourprojectorstopsresponding
Ifyourprojectorstopsresponding,performthefollowingprocedure.
Torestartanunresponsiveprojector
1.PuttheprojectorintoStandbymodeandthenwait30minutesforittocooldown.
2.Disconnectthepowercablefromthepowersocketandthenwaitatleast60seconds.
3.Connectthepowercableandthenturnontheprojector.
The“ProjectorOverheated”,“FanFailure”,“LampFailure”or“ColourWheelFailure”
messageappears...

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The“LampFailure”messageappears
Ifthe“LampFailure”messageappears,oneofthefollowingissuesisoccurring:
lThelampisoverheating,likelyduetoblockedairvents.
lThelamphasreachedtheendofitslife.
lTheprojectorhasaninternalproblem.
Toresolvethe“LampFailure”error
1.Restarttheprojector(seeYourprojectorstopsrespondingonthepreviouspageyf.
2.Ifthelamphasmorethan2000hoursofuseinStandardmodeor3000hoursofusein
Economymode,it’sneartheendofitslifespan....

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Ifthesetasksdon’tresolvetheissue,refertothefollowingsectionsforadditionaltroubleshooting
information.
Lossofsignal
Ifavideosourcesignalisnotdetected,outofrangeoftheprojector’ssupportvideomodesorthe
signalisbeingswitchedtoadifferentdeviceorinput,
theprojectordoesn’tshowasourcesignalandinstead
displaystheSMARTlogoonabluescreen.
Toresolvesignallossissues
1.Waitapproximately45secondsfortheimagetosynchronise.Somevideosignalsrequirea...

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Toresolveapartial,scrollingorincorrectlydisplayedimageonyourWindowscomputer
1.SelectStart>ControlPanel>Display.
2.ClickAdjustresolution.
3.Verifythatyourdisplayresolutionsettingis1280×800(WXGAyf.
4.ClickAdvancedsettingsandthenclicktheMonitortab.
5.Verifythatthescreenrefreshrateis60Hz.
Toresolveapartial,scrollingorincorrectlydisplayedimageonyourMaccomputer
1.SelectAppleMenu>SystemPreferences.
TheSystemPreferencesdialogueboxappears....

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Frozenimage
Ifyourprojectorhasafrozenimage,performthefollowingprocedure.
Toresolveafrozenimage
1.EnsurethattheHideDisplayfeatureisoff.
2.PresstheHidebuttonontheprojector’sremotecontroltohideorshowthedisplay.
3.Ensurethatyoursourcedevice,suchasyourDVDplayerorcomputer,isn’tmalfunctioning.
4.PuttheprojectorintoStandbymodeandthenwait30minutesforittocooldown.
5.Disconnectthepowercablefromthepowersocketandthenwaitatleast60seconds....

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Resolvingaudioissues
Theprojectorincludesspeakersthatareconnectedtotheaudiooutputconnectorinthe
projector’sconnectionpanel.Ifnosoundiscomingfromyourspeakersoraudiosystem,perform
thefollowingprocedure.
Theprojectorincludesaninternalspeaker.Youcanalsoconnectanexternalaudiosystemtothe
audiooutputconnectorintheprojector’sconnectionpanel.Ifsoundisn’tcomingfromeitheryour
internalspeakeroryourexternalaudiosystem,performthefollowingprocedures.
N O...

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lIfyourcomputer'svideosignalisconnectedwithanHDMIcable,ensurethatyour
computer'saudiooutputisalsoconfiguredtooutputaudioviathesameHDMI cable.Ifyour
computer'svideosignalisconnectedwithaVGAcable,ensurethatyourcomputer'saudio
outputisconfiguredtouseitsanalogueaudiocableconnectedbetweenthecomputerand
theprojector.
N O T E
Ifyou'reusinganHDMIvideoinputontheprojector,don’tuseanyDVItoHDMIadapters,...

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Retrievingyourpassword
Ifyouforgettheprojector’spassword,youcanretrieveitbyaccessingtheprojectorservicemenu
directlyfromtheprojectororfromthepasswordsettingsmenuonyourprojector’swebpage(see
Passwordsettingsonpage50yf.
Toretrieveyourpasswordfromtheservicemenu
1.Usingtheremotecontrol,pressthefollowingbuttonsquicklytoaccesstheservicemenu:
Down,Up,Up,Left,Up.
2.ScrolltoPasswordGetandthenpressEnterontheremotecontrol....