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Gateway m675 User Manual

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Getting Help
This chapter tells you about additional information 
resources available to help you use your notebook. Read 
this chapter to learn how to access:
■Help and Support
■Do More With Gateway
■Online help
■Gateway Web site 

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Chapter 3: Getting Help
www.gateway.com
Help and Support
Your notebook includes Help and Support, an easily accessible collection of help 
information, troubleshooters, instructional videos, and automated support. Use 
Help and Support to answer questions about Windows.
To start Help and Support:
■Click Start, then click Help and Support. Help and Support opens.
You can find help information by clicking a link, performing a search, or 
browsing the index.
Searching for a topic
To search for a topic in...

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Do More With Gateway
www.gateway.com
Do More With Gateway
Your notebook may include Do More With Gateway, a tool that provides 
additional information about using your Gateway notebook for digital music, 
digital photography, digital video, gaming, and other programs. To access Do 
More With Gateway in Windows XP, click 
Start, then click 
Do More With Gateway. Click the topics listed on the left-side of the page to learn 
more about the software already installed on your notebook as well as...

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Chapter 3: Getting Help
www.gateway.com
Online help
Many programs provide information online so you can research a topic or learn 
how to perform a task while you are using the program. You can access most 
online help information by selecting a topic from a 
Help menu or by clicking 
a 
Help button.
You can search for information by viewing the help contents, checking the 
index, searching for a topic or keyword, or browsing through the online help. 

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Gateway Web site
www.gateway.com
Gateway Web site
Gateway’s online support is available 24 hours per day, 7 days per week and 
provides the most current drivers, product specifications, tutorials, and 
personalized information about your notebook. Visit the Gateway eSupport 
We b s i t e  a t  support.gateway.com
. For more information about connecting to 
the Internet, see “Using the Internet” on page 69.
Using eSupport
The eSupport site is divided into five major areas:
■Support Home
■Downloads...

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Chapter 3: Getting Help
www.gateway.com
Support Home
To get specific information about your notebook, type your serial number into 
the My Support box, then click 
Continue, or click Look up my serial number for 
me
. For more information, see “Finding your specifications” on page 14.
Click 
Support Home, then click All Support Documents to access product 
documentation, specifications, and guides. By entering your serial number, you 
get specific documents related to your notebook. You can also...

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Windows Basics
Read this chapter to learn how to:
■Use the Windows desktop
■Manage files and folders
■Wo r k  w i t h  d o c u m e n t s
■Use shortcuts 

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Chapter 4: Windows Basics
www.gateway.com
About the Windows environment
After your notebook starts, the first screen you see is the Windows desktop. The 
desktop is like the top of a real desk. Think of the desktop as your personalized 
work space where you open programs and perform other tasks.
Your desktop may be different from this example, depending on how your 
notebook is set up.
Help and 
SupportFor more information about the Windows XP desktop, click 
Start, then click Help and Support.
Type...

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Using the desktop
www.gateway.com
Using the desktop
The desktop contains the taskbar, the Start button, and the Recycle Bin icon.
Using the Start menu
You can start programs, open files, customize your system, get help, search for 
files and folders, and more using the Start menu.
To use the Start menu:
1Click the Start button on the lower left of the Windows desktop. The Start 
menu opens showing you the first level of menu items.
2Click All Programs or Programs to see all programs and files in the...

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Chapter 4: Windows Basics
www.gateway.com
3Click a file or program to open it.
Adding icons to the desktop
You may want to add an icon (shortcut) to the desktop for a program that you 
use frequently.
To add icons to the desktop:
1Click Start, then click All Programs.
2Right-click (press the right touchpad button) the program that you want 
to add to the desktop.
Help and 
SupportFor more information about the Windows XP Start menu, 
click Start, then click Help and Support.
Type the keyword Windows...
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