Gateway m500 User Manual

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Using Installed
Programs and
Utilities
Read this chapter to learn how to:
■Access programs in Windows
■Program the multi-function buttons
■Use the BIOS Setup utility 

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System software
Your notebook comes preloaded with the following software:
■Windows XP operating system
■DMI (Desktop Management Interface)-compliant hardware BIOS Setup 
utility
■System utilities, drivers, and programs
Launch Manager
Launch Manager allows you to program the four multi-function buttons and 
the wireless button located above the keyboard. See “Multi-function buttons” 
on page 29 for the location of these keys.
You can...

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BIOS Setup utility
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BIOS Setup utility
The BIOS Setup utility is a hardware configuration program built into your 
notebook’s BIOS (basic input/output system).
Your notebook is already correctly configured and optimized, and you do not 
need to run this utility. You can use the BIOS Setup utility to create passwords 
to limit access to your notebook.
To open the BIOS Setup utility, press F2 during startup.
Use the navigation keys displayed at the bottom of the BIOS Setup utility screen...

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To set a password:
1Use the up arrow and down arrow keys to highlight a password parameter 
(Setup, Power-on, or Hard Disk) and press the Enter key. The password box 
opens.
2Type a password. The password can consist of as many as eight 
alphanumeric characters (A-Z, a-z, 0-9).
3Press Enter. The retype password box opens.
4Retype the password to verify your first entry and press Enter.
After setting the password, your notebook...

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BIOS Setup utility
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Removing a password
To remove a password, use the up or down arrow key to highlight a password 
parameter and press the left or right arrow key to select None.
Changing a password
To change a password, you have to first remove the password and then follow 
the instructions in “Setting a password” on page 77.  

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7
81
Troubleshooting
Read this chapter to learn how to troubleshoot common 
problems.
WarningDo not attempt to open and service your 
notebook by yourself. Contact Gateway for 
assistance. 

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Frequently-asked questions
This is a list of possible situations that may arise during the use of your 
notebook, and it gives easy answers and solutions to these questions.
I press the power button, but the notebook does not start or boot-up.
Look at the Power indicator:
■If it is not lit, your notebook is not getting power. Check the following:
■If you are running on battery power, it may be low and unable to 
power your notebook. Connect the AC adapter to...

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Frequently-asked questions
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No audio from the notebook.
Check the following:
■The volume may be muted. In Windows, look at the volume control icon 
on the taskbar. If it is crossed-out, click the icon and deselect the Mute 
option.
■The speakers may be turned off. Press FN+F5 to turn the speakers on (this 
hotkey also turns the speakers off).
■The volume level may be too low. In Windows, look at the volume control 
icon on the taskbar. Click the icon and adjust the level.
If headphones...

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The printer does not work.
Check the following:
■Make sure that the printer is connected to a power outlet and it is turned 
on.
■Make sure the printer cable is connected securely to your notebook’s USB 
or parallel port and the corresponding port on the printer.
I want to set up my location to use the internal modem.
To set up your location:
1Open the Windows Control Panel and double-click the Modems icon.
2Click Dialing Properties and begin setting up your...