Gateway m320 User Manual
Here you can view all the pages of manual Gateway m320 User Manual. The Gateway manuals for Notebook are available online for free. You can easily download all the documents as PDF.
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85www.gateway.com If your notebook has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your notebook has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads. Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. The modem is not recognized by your notebook ■Make sure that the...
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86www.gateway.com 5Click the Diagnostic tab, then click Query Modem. If information about the modem appears, the modem passed diagnostics. If no modem information is available, a white screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins handshaking. Handshaking is a digital “getting acquainted”...
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87www.gateway.com Mouse The external mouse does not work ■Make sure that the mouse cable is plugged in correctly. ■Shut down and restart your notebook. ■Remove all extension cables and switch boxes. ■Try a mouse you know is working to make sure that the mouse port works. The external mouse works erratically ■Clean the mouse. ■Some mouse pad patterns “confuse” optical mice. Try the mouse on a different surface. Networks You cannot connect to your company network Every network is unique. Contact your...
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88www.gateway.com You forgot your startup password The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your notebook is having problems ■Make sure that you have correctly installed required software for the PC Card. For more information, see your PC Card’s documentation. ■Make sure that the PC Card...
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89www.gateway.com Printer The printer will not turn on ■Make sure that the printer is online. Many printers have an online/offline button that you may need to press. ■Make sure that the power cable is plugged into an AC power source. The printer is on but will not print ■Check the cable between the printer and your notebook. Make sure that it is connected to the correct port. ■Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer...
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90www.gateway.com To make sure that the printer is not set to work offline: 1Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware . 2Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens. 3Right-click the name of the printer you want to use. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. ■Wait until files have...
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91www.gateway.com ■Make sure that Mute controls are turned off. For more information about the mute setting, see “Right side” on page 12. Status indicators The status indicators are not functioning ■Make sure the status indicators are turned on. Press FN+F1 to toggle the indicators. Video The projector or external monitor is not working ■Make sure that you have pressed FN+F4 to activate the external monitor option. ■Make sure that the monitor is turned on and that the video cable is connected...
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92www.gateway.com Telephone support Before calling Gateway Customer Care If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer Care: ■Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on. ■If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged in securely. ■If you have...
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93www.gateway.com Telephone numbers Gateway offers a wide range of customer service, customer care, and information services. Automated troubleshooting system Telephone numbers You can access the following services through your telephone to get answers to your questions: Service description How to reach Use an automated menu system and your telephone keypad to find answers to common problems.800-846-2118 Resource Service description How to reach Gateway’s fee-based software tutorial serviceGet...