Gateway m275 User Manual

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First steps
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First steps
If you have problems with your convertible tablet PC, try these things first:
■Make sure that the AC power adapter is connected to your convertible 
tablet PC and an AC outlet and that the AC outlet is supplying power.
■If you use a power strip or surge protector, make sure that it is turned on.
■If a peripheral device (such as a keyboard or mouse) does not work, make 
sure that all connections are secure.
■Make sure that your hard drive is not full.
■If an...

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Troubleshooting
Audio
See “Sound” on page 302.
Battery
See “Power” on page 299.
Device installation
You have computer problems after adding a new device
Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) 
conflict. Check IRQ usage to determine if there is an IRQ conflict.
To check IRQ usage:
1Click/Tap Start, then click/tap Control Panel. The Control Panel 
window opens. If your Control Panel is in Category View, click/tap...

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Troubleshooting
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To free IRQ resources for the new device:
1In the Device Manager window, check the device list for a resource 
conflict. A resource conflict appears as a black exclamation point in 
a yellow circle.
2Remove the device you are trying to install, then determine which 
one of the existing devices or ports you can disable.
3Right-click/Button-tap the device or port you want to disable, then 
click/tap 
Disable. The device or port is disabled.
Diskette drive (external)
The...

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You see a “Non-system disk”, “NTLDR is missing”, or “Disk error” 
error message
■Eject the diskette from the diskette drive, then press ENTER.
■Make sure that the diskette you are using is IBM-compatible.
The diskette drive status indicator is lit continuously
Remove the diskette from the drive. If the indicator stays on, try restarting your 
convertible tablet PC.
Display
The screen is too dark
Adjust the brightness using the system keys. For more...

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Troubleshooting
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The display has pixels that are always dark or too bright
This condition is normal and inherent in the TFT technology used in 
active-matrix LCD screens. Gateway’s inspection standards keep these to a 
minimum. If you feel these pixels are unacceptably numerous or dense on your 
display, contact Gateway Technical Support to identify whether a repair or 
replacement is justified based on the number of pixels affected.
DVD or DVD/CD-RW drives
Your convertible tablet PC...

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■Make sure that headphones are not plugged into the headphone jack. For 
the location of the headphone jack, see “Left Side” on page 3 and “Back” 
on page 274.
■If you are using powered speakers, make sure that they are plugged in and 
turned on.
■Clean the CD. For more information, see “Cleaning CDs or DVDs” on 
page 287.
■Your convertible tablet PC may be experiencing some temporary memory 
problems. Shut down and restart your convertible tablet PC....

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Cleaning CDs or DVDs
Wipe from the center to the edge, not around in a circle, using a product made 
especially for the purpose.
File management
A file was accidentally deleted
If a file was deleted at a DOS prompt or in Windows while holding down the 
S
HIFT key, the file cannot be restored.
To restore deleted files:
1Double-click/Double-tap the Recycle Bin icon.
2Right-click/Button-tap the file you want to restore, then click/tap 
Restore. The file is restored to the...

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Hard drive
You see an “Insufficient disk space” error message
■Delete unnecessary files from the hard drive using Disk Cleanup. For more 
information, see “Using Disk Cleanup” on page 230.
■Empty the Recycle Bin by right-clicking/button-tapping the Recycle Bin 
icon, then clicking/tapping 
Empty Recycle Bin.
■Save your files to a diskette or another drive. If the hard drive is full, copy 
any files not regularly used to diskettes or other backup media, then...

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Troubleshooting
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You see a “Non-system disk”, “NTLDR is missing”, or “disk” error 
message
■Eject the diskette from the diskette drive, then press ENTER.
Interface/Ports
The buttons on the convertible tablet PC’s LCD panel do not do what 
they are supposed to
■The button functions have been changed. Reset button functions in the 
Buttons tab of the Tablet and Pen Settings dialog box. For more information, 
see “Programming the buttons” on page 190.
The convertible tablet PC does not...

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■Make sure that your account with your Internet service provider (ISP) is 
set up correctly. Contact your ISP technical support for help.
■Make sure that you do not have a problem with your modem. For more 
information, see “Modem (dial-up)” on page 292
You see an “Unable to locate host” message and are unable to browse 
the Internet
This problem can occur when you have typed a URL (Web address) incorrectly, 
you have lost your Internet connection, or your...