Gateway E4200 Manual

							30          Maintaining and Troubleshooting Your E-4200 System
3.Pull open the socket clamps on each side of the DIMM socket. 
4.Insert the DIMM into the socket and align the two notches in the 
DIMM with the two notches in the DIMM socket.
5.Gently press the DIMM into the socket until it doesn’t move any 
farther. (Inserting the DIMM automatically locks each of the socket 
clamps on each end of the DIMM.)
6.Close the case, as described in Chapter 1.
7.Reconnect the power cord and turn on the system.
1.Gently push out the plastic socket clamps on each end of the DIMM. 
The DIMM should pop up slightly from the socket.
To remove DIMMs Caution!
Never try to remove a 
DIMM without releasing the 
clamps. You may break the 
socket, causing serious 
damage. 
						

							System Components     31
2.Carefully lift the DIMM out of the socket.
3.Store the DIMM in a static-free container. 
Installing and replacing drives 
The standard conf iguration for your computer includes a 5.25-inch IDE 
CD-ROM drive, a 3.5-inch IDE hard drive, and a 3.5-inch diskette drive.
As you prepare to install drives, keep the following in mind:
•Before you install a drive, see the drive’s documentation for 
information on conf iguring the drive, setting any jumpers on the 
drive, and attaching cables to the drive.
•If you are installing a drive that uses an expansion card controller, 
install the expansion card before you install the drive.
•The computer’s integrated IDE connectors can support four IDE 
drives. The computer’s integrated diskette connector can support a 
diskette drive.
•IDE hard drives can be conf igured as single, master, or slave. IDE 
CD-ROM drives can be conf igured as master or slave. Use the 
drive-select jumpers on the drives to conf igure IDE drives as 
follows: If only one drive is attached to the controller cable, 
conf igure the drive as single if it is a hard drive or master if it is a 
CD-ROM drive. If two drives of any type are attached to the cable, 
conf igure one as master and one as slave.
•If you want to install SCSI drives, you need to install a SCSI 
controller card to operate the drives and may need to install 
software drivers.
•You may need to conf igure the drives you install through the 
system’s Setup program. Press F1 at start up to access the Setup 
program.
 Important!
To remove and install 
drives, you need a 
grounding wrist strap and a 
Phillips screwdriver. If you 
remove a drive, make sure 
to place it in an antistatic 
bag. 
						

							32          Maintaining and Troubleshooting Your E-4200 System
Replacing and installing drives in your 
desktop computer
Your desktop computer contains the following drive bays:
•One 3.5-inch drive bay that can be accessed from outside the 
computer.
•Two 5.25-inch drive bay that can be accessed from outside the 
computer.
•Two 3.5-inch drive bays that are not accessible from outside the 
computer.
Replacing the 3.5-inch diskette drive in your desktop 
computer
In your computer, a 3.5-inch diskette drive attaches to a metal mounting 
bracket. For the location of the 3.5-inch diskette drive brackets, see the 
section “Desktop components” on page 14.
1.Turn off the system and disconnect the power cord.
2.Open the case, observing the “Static electricity precautions” on 
page 2.
3.Locate the combination 3.5-inch drive/5.25-inch drive cage.
4.Disconnect the power and data cables from the back of both drives, 
noting their locations and orientations. (You will reconnect these 
cables after you install the new drive.)
To replace the 3.5-inch diskette drive 
						

							System Components     33
5.Remove the drive cage from the case.
6.Remove the drive from the cage.
7.Secure the new drive in the cage.
8.Connect the power and data cables to the 3.5-inch and 5.25-inch 
drives, making sure the cables match their original positions.
9.Reinstall the drive cage in the case.
10.Connect the power and data cables to the drive. 
						

							34          Maintaining and Troubleshooting Your E-4200 System
11.Close the computer case as described in Chapter 1.
12.Reconnect the power cord and turn on the system.
If the system does not recognize the new drive, see 
“Peripheral/Adapter problems” on page 76.
Installing a 3.5-inch hard drive in your desktop computer
The hard disk is secured to a metal mounting cage, which enables the drive 
to be easily installed and removed from the case.
1.Turn off the system and disconnect the power cord.
2.Open the case, observing the “Static electricity precautions” on 
page 2.
3.Locate the 5.25-inch drive cage to the right of the case and do one of 
the following:
• If the drive bay is empty, remove the metal drive bay cover 
from the front of the 5.25-inch drive bay.
• If a drive is installed in the 5.25-inch drive bay, disconnect the 
data and power cables from the drive, noting their locations 
and orientations. (You will reconnect these cables after you 
install the new drive.)
To install a hard disk drive 
						

							System Components     35
4.Remove the 5.25-inch drive cage from the case. The hard drive cage is 
underneath.
5.Disconnect the hard disk data and power cables from the hard disk, 
noting their locations and orientations. (You will reconnect these 
cables when you install the new hard disk.)
6.Remove the hard disk cage from the case. 
						

							36          Maintaining and Troubleshooting Your E-4200 System
7.Conf igure the new drive by following your drive documentation.
8.Do one of the following:
•If you are replacing the hard drive that is installed in the cage, 
remove the drive from the cage and install the new drive in its 
place.
•If you are adding an additional hard drive, install the drive in the 
empty bay of the drive cage.
9.Reinstall the drive cages into the case.
10.Close the case as describe in Chapter 1.
11.Plug in the power cable and peripherals.
12.Turn on the computer.
If the system does not recognize the new drive, see “Hard disk 
problems” on page 73 for troubleshooting information.
Replacing the CD-ROM drive in your desktop computer
A 5.25-inch drive is secured to the same metal mounting cage as the 
3.5-inch drive. A 5.25-inch drive, such as a CD or DVD drive, can be 
installed in this location.
1.Turn off the system and disconnect the power cord.
2.Remove the cover side panels, observing the “Static electricity 
precautions” on page 2.
3.Locate the combination 3.5-inch drive/5.25-inch drive cage.
4.Disconnect the power and data cables from the back of both drives, 
noting their locations and orientations. (You will reconnect these 
cables after you install the new drive.)
To replace the CD-ROM drive in the center bay 
						

							System Components     37
5.Remove the drive cage from the case.
6.Remove the drive from the cage.
7.Secure the new drive in the cage.
8.Connect the power and data cables to the drives, making sure the 
cables match their original positions. Conf igure the drive by following 
your drive documentation.
9.Reinstall the drive cage into the case. 
						

							38          Maintaining and Troubleshooting Your E-4200 System
10.Close the computer case (see “Replacing the desktop case cover” on 
page 9 for further instructions).
11.Plug in the power cable and peripherals.
12.Turn on the computer.
Installing or replacing an additional 5.25-inch drive in 
your desktop computer
You can install another 5.25-inch drive, such as a CD or DVD drive, in the 
drive expansion bay to the right of the case.
1.Turn off the system and disconnect the power cord.
2.Remove the cover side panels, observing the “Static electricity 
precautions” on page 2.
3.Do one of the following:
•If a drive is not yet installed in the drive bay, remove the metal drive 
bay cover from the front of the bay. Also, remove the plastic drive 
bay cover from the front bezel.
•If you are replacing a drive, disconnect the power and data cables 
from the drive, noting their locations and orientations. (You will 
reconnect these cables after you install the new drive.)
To install a 5.25-inch drive in the expansion bay 
						

							System Components     39
4.Remove the drive cage from the case.
5.If you are replacing a drive, remove it from the mounting cage.
6.Secure the new drive in the cage.
7.Install the drive cage in the case.
8.Connect the power and data cables to the drive. Conf igure the drive by 
following your drive documentation.
9.Close the computer case (see “Replacing the desktop case cover” on 
page 9 for further instructions).