Gateway 2wire 2701hgb Manual

							Diagnostics
18
Understanding the Indicator Lights
The 2Wire gateway has numerous indicator lights that can be used to diagnose installation and connection 
problems. The following table describes how to interpret the indicator lights.
Power Light Operating State
OFF The gateway is not getting power.
Blinking green (slow) The gateway is undergoing POST (power-on self test).
Solid green Power is on.
Blinking orange The gateway is undergoing a software upgrade.
Solid red System error. Contact Technical Suppor t.
Ethernet, USB, or Wireless Light Operating State
OFF The gateway is powered off or booting up.
Solid green Device(s) connected via Ethernet, USB, or Wireless.
Flickering green Data traffic is coming into or going out from the network. 
						

							Diagnostics
19
DSL Light Operating State
OFF The gateway is powered off or booting up.
Blinking green  (slow) The gateway is attempting to establish a connection to your 
broadband ser vice(s).
Blinking green (fast) The gateway has been unable to connect to the DSL signal 
for more than three minutes.
Solid green The gateway is fully connected to your broadband 
ser vice(s).
Internet Light Operating State
OFF The gateway has been unable to detect a DSL signal.
DSL signal detected; the gateway is attempting to train.
Blinking green  (fast) The gateway is attempting to establish a connection to your 
broadband ser vice(s).
Solid red The gateway cannot connect to your broadband ser vice. 
						

							20
Appendix A: Install the Gateway on Other 
Operating Systems
Follow these instructions if you are using an operating system that is not suppor ted by the 2Wire CD (such 
as any Macintosh OS prior to 10.2, UNIX, or Linux).
There are many ways to set up your network, but typically the first computer is located in the same room as 
the gateway and your DSL connection. Ethernet is the preferred connection method for your first computer, 
although instructions for connecting via USB are also provided. 
Ethernet Connection
Figure 7. Gateway Connected Via Ethernet (Macintosh)
1.
Install DSL phone filters according to the instructions on page 2.
2.Connect the provided power adapter from the gateway’s POWER por t to an electrical outlet.
3.Connect the provided gray phone cable from the gateway’s PHONE LINE port to the DSL filter jack 
labeled DSL/HPNA.
4.Connect the yellow Ethernet cable provided with the gateway from a LOCAL ETHERNET port on the 
gateway to your computer’s Ethernet por t.
5.Proceed to “Configuring the Internet Connection” on page 22. 
						

							Appendix A: Install the Gateway on Other Operating Systems
21
USB Connection
Figure 8. Gateway Connected Via USB (Macintosh)
1.
Install DSL phone filters according to the instructions on page 2.
2.Insert the 2Wire CD in the computer’s CD-ROM drive.
3.Double-click the 2Wire CD icon on your desktop.
4.Double-click 2Wire USB to begin the driver installation.
5.If you have set up an administrator name and password, the Authenticate screen opens. Enter your 
administrator name and password and click 
OK.
6.Follow the on-screen instructions. When the driver installation is complete, you will be prompted to 
restar t your computer.
7.After your computer restar ts, connect the provided blue USB cable from the USB-PC por t on the 2Wire 
gateway to your computer’s USB por t. 
8.Open the network Control Panel by selecting the Apple icon > Control Panel > TCP/IP.
Note: Connecting your computer to the gateway using USB requires an available USB por t. 
Only one Windows or Macintosh computer can be directly connected to the 2Wire gateway 
using the USB connection. The following instructions are for Macintosh computers running 
OS 9.x. 
						

							Appendix A: Install the Gateway on Other Operating Systems
22
9.Verify that “Connect Via: 2Wire USB Remote NDIS…” is selected to set the network adapter as active.
10.Click Save to complete your installation.
11.Proceed to “Configuring the Internet Connection” on page 22.
Configuring the Internet Connection
Now that your first computer is connected to the gateway, you need to configure your gateway to 
communicate with your Internet ser vice provider.
To activate your Internet account:
1.Open your Internet browser.
2.Type http://gateway.2wire.net/setup into the browser’s address line.
3.When prompted to enter a key code, enter the key code provided by your Internet service in the key 
code field, and click 
NEXT.
4.Select your Local Time Zone and click NEXT.
5.You may be prompted to enter ser vice provider information such as username and password. Enter any 
required service provider information and click 
NEXT.
6.The connection process will begin. During this process the INTERNET light on the front of the gateway 
will first blink green then turn solid green. This step could take up to five minutes as the gateway 
searches for your broadband ser vice.
7.The gateway will now connect to the Internet. This process may take several minutes. If the registration 
screen opens, click the 
REGISTER button and complete the 2Wire registration process. 
						

							23
Regulatory Information
Declaration of Conformity
Trade Name: 2Wire
Responsible Party: 2Wire, Inc.
Address:1704 Automation Parkway
San Jose, CA
Telephone:408.856.1600
This device complies with Par t 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device 
may not cause harmful interference, and (2) this device must accept any interference received, including interference 
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Par t 15 of 
the Rules. These limits are designed to provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful interference to radio communications. However, there is no 
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference 
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged 
to tr y to correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and the receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to 
operate this equipment.
Only peripherals (computer input/output devices, terminals, printers, and so for th) that comply with FCC Class B limits 
may be attached to this computer product. 
Operation with noncompliant peripherals is likely to result in interference to radio and television reception.
WARNING: While this device is in operation, a separation distance of at least 20 cm (8 inches) must be maintained 
between the radiating antenna inside the ERU and the bodies of all persons exposed to the transmitter in order to meet 
the FCC RF exposure guidelines. Making changes to the antenna or the device is not permitted. Doing so may result in 
the installed system exceeding RF exposure requirements. This device must not be co-located or operated in 
conjunction with any other antenna or radio transmitter. Installers and end users must follow the installation 
instructions provided in this guide.
FCC Par t 68
This equipment complies with Par t 68 of the FCC rules. On the bottom of this equipment is a label that contains, 
among other information, the FCC equivalence number (REN) for this equipment. If requested, this information must be 
provided to the telephone company.
The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on 
the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the 
sum of the RENs should not exceed five. To be cer tain of the number of devices that may be connected to the line, as 
determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.  
						

							Regulatory Information
24
If the terminal equipment causes harm to the telephone network, the telephone company will notify you in advance that 
temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will 
notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you 
believe it is necessar y.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the 
operations of the equipment. If this happens, the telephone company will provide advance notice in order for you to 
make the necessar y modifications in order to maintain uninterrupted ser vice.
If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was 
purchased.
Repair of this equipment should be made only by the 2Wire Ser vice Center or a 2Wire authorized agent.