Gateway 2701hgb Manual
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Management and Diagnostic Console 56 System Summar y Page The System Summar y page shows general information about the 2Wire gateway, its configuration, and components. For example, it shows the hardware and software version being used by the 2Wire gateway. Broadband Link Pages The Broadband Link pages show summary, detailed status, and statistical information about the 2Wire gateway broadband link; and lets you change configuration settings. For example, the Statistics page shows current upstream and downstream DSL data rates. Local Network Pages Local Network pages show the general operating status of the home network, and statistics associated with network interfaces. For example, the Statistics page shows the transmit and receive packet count for Ethernet, Wireless, HomePNA, and USB interfaces. Firewall Pages Firewall pages allow you to access settings and detailed information for the gateway’s firewall, and to configure the firewall if necessar y. For example, you can use the Firewall Settings page to access applications that are usually blocked by the firewall. Vo i c e Pa g e s Voice pages show summar y information about the VoIP network, and allow you to configure the ser vers and voice lines. For example, the Voice - Configure Server page allows you to set up your VoIP server. Troubleshooting Pages Troubleshooting pages allow you to view detailed logs that maintain a record of all significant 2Wire gateway events, and to perform diagnostic tests. For example, if you are experiencing connection problems you can use the Ping tool on the WAN Tests page to ensure that the 2Wire gateway can “ping” a designated IP address. Advanced Pages Advanced pages provide detailed information and sophisticated diagnostics that, in general, should only be accessed by technically advanced users.
Management and Diagnostic Console 57 Remote Management Feature Management and Diagnostic Console pages that affect gateway configuration can be accessed remotely only if your organization has enabled the Remote Management feature. If the feature is not enabled, an error message will display when you click the link to access the following pages. Broadband Link - Configuration Local Network - Configuration Firewall - Settings Firewall - Detailed Information Firewall - Advanced Settings Troubleshooting - Configure Logs Troubleshooting - Resets Advanced - Syslog Settings Advanced - Configure Time Ser vices Advanced - Configure Services Advanced - Static Routes Advanced - DNS Resolve Advanced - Traffic Shaping The following section shows Management and Diagnostic Console pages and describes how to use the information provided to troubleshoot the 2Wire gateway. Note: A configuration profile with Write Access allows for remote changes in the Management and Diagnostic Console, and a configuration profile with Full Access allows for viewing of all MDC pages.
Management and Diagnostic Console 58 System Summary Page The System Summar y page shows general information about the 2Wire gateway, its configuration, and components. Figure 24. MDC System Summary Page Depending on the ser vice provider and the components installed, the System Summar y page includes the following information: Item Description System Model 2Wire gateway model number (for example, “2701HGV Gateway”). Serial Number 2Wire gateway serial number.
Management and Diagnostic Console 59 MAC Address 2Wire gateway MAC address. Hardware Version 2Wire gateway hardware version. Hardware Options The type of peripheral device installed. DSL Modem Type ADSL or ISDN. Current Software 2Wire gateway software version. Configuration Key Code The key code associated with the current provisioning settings. The value is Unprovisioned if the 2Wire gateway has not yet been provisioned. System Time The day, month, year, and time; or “Retrieving date and time settings from Internet” if not set. Time Since Last Boot The time elapsed since the 2Wire gateway was last restar ted. Last ID Post The time elapsed since the 2Wire gateway communicated with the configuration ser ver. Components DSL Modem DSL modem software version. Firewall Rules Current version of the installed firewall rules database. Application List Current version of the application list. Note: The contents of the Components list varies according to ser vice provider-specific information. For example, the Components list may contain language files (such as common_en, common_es, or common_fr); user interface files (such as base_ui); or VoIP files (such as base_voice). Item Description
Management and Diagnostic Console 60 Broadband Link - Summary Page The Broadband Link - Summary page allows you to view 2Wire gateway broadband connectivity-related settings, and reset the Broadband Link and ISP Connection. Figure 25. MDC Broadband Link Summary Page The Broadband Link – Summar y page includes the following information: Item Description Connection Information Broadband Connection Built-in ADSL Modem or External Broadband Modem via Ethernet.
Management and Diagnostic Console 61 Current Status The current operating condition of the broadband link. Fully operational. The broadband link is operational (including connection to ISP and other ser vices). Initializing. The broadband link is preparing to connect. Establishing link. The broadband link is connecting. No physical link signal. No physical signal detected on the broadband link. Physical connection. The broadband link is connected. Error. There is a broadband link error. DSL Connection Details (for DSL models only) DSL Line (Wire Pair) Line 1 (inner pair), Line 2 (outer pair), or Searching for DSL signal. During installation, the 2Wire gateway auto detects whether the DSL signal is on line 1 or line 2. Protocol G.dmt, G.lite, or ANSI (T1.413). DSL Channel Fast or Interleaved. DSLAM DSLAM vendor identification. For G.dmt or G.lite protocol, values are Country, Vendor, and Specific. For ANSI (T1.413) protocol, values are ID, Rev (Revision), and Std (Standard). ATM PVC Info The ATM VPI/VCI. ATM Encapsulation LLC or VCMux. ISP Details Connection Type The method by which the 2Wire gateway connects to the ISP: Direct_IP, PPPoA, or PPPoE. For the HomePor tal 1000, direct uses an RFC2684 (formerly RFC 1483) bridged Ethernet connection without FCS (PID=0x00-07) format. User Name The 2Wire gateway user name. PPPoE Access Concentrator This field is present only when the connection type is PPPoE. PPPoE Ser vice The type of PPPoE services being used. This field is present only when the connection type is PPPoE. IP Address Range The broadband address of the 2Wire gateway. Subnet Mask The subnet mask to be used by the 2Wire gateway on the broadband link. Gateway The IP address of the default gateway (default router) that the 2Wire gateway connects to on the broadband link. Item Description
Management and Diagnostic Console 62 If there is an error on the broadband link or with the ISP connection, click the Reset Broadband Link or Reset ISP Connection button to reset the connections. Primar y DNS The IP address of the primar y DNS server that the 2Wire gateway is to use for DNS name resolution on the broadband link. Secondary DNS The IP address of the secondar y DNS ser ver that the 2Wire gateway is to use for DNS name resolution on the broadband link. Host Name The 2Wire gateway host name. This field is only present if the user configures the 2Wire gateway with a host name. Domain Name The domain name associated with the 2Wire gateway on the broadband link. MTU Maximum size of the packets sent from a computer to the network. Spoof MAC Address Either Disabled (if the default factory-set MAC address is used) or Enabled (if the computer’s MAC address is used). Item Description
Management and Diagnostic Console 63 Broadband Link - Statistics Page The Broadband Link - Statistics page shows statistics associated with the 2Wire gateway broadband link. Figure 26. MDC Broadband Link Statistics Page The Broadband Link – Statistics page includes the following information: Note: To update the information displayed on this page, click the browser’s Refresh button. Item Description DSL (for DSL models only) Current Rate The DSL downstream and upstream rate, in kilobits. Max Rate The maximum DSL downstream and upstream rate, in kilobits.
Management and Diagnostic Console 64 To reset the broadband link statistics, click the Reset button. Current ConnectionCurrent Noise Margin. The current downstream and upstream noise margin in dB. Current Attenuation. The current downstream and upstream DSL attenuation in dB. Current Output Power. The current downstream and upstream DSL transmit and receive power in dB. AT M Transmit The cumulative number of cells transmitted, and the number and percentage transmitted in error. Receive The cumulative number of cells received, and the number and percentage received in error. IP Transmit The cumulative number of IP packets transmitted, the cumulative number of IP payload bytes transmitted, and the number and percentage transmitted in error. Receive The number of bytes and packets received, and the number and percentage received in error. Item Description
Management and Diagnostic Console 65 Broadband Link - Detailed DSL Statistics Page The Broadband Link – Detailed DSL Statistics page shows a set of cumulative DSL statistics associated with the 2Wire gateway. Figure 27. MDC Broadband Link Detailed DSL Statistics Page Note: This link is present only if the 2Wire gateway connects to the Internet via ADSL. Note: To update the information displayed on this page, click the browser’s Refresh button.