Gateway 2701hgb Manual

							Broadband Link Tab
16
Username The name used to connect with your Internet Ser vice Provider 
(ISP). Your username was either assigned to you or configured 
by you during the install process. The correct username is 
required to successfully connect to the Internet.
Internet Address A number that is assigned to a computer so that it can 
communicate on a network and on the Internet. This address 
is assigned to you by your Internet Ser vice Provider for all 
communication on the Internet, and can be either Static 
(permanently assigned and manually entered) or Dynamic 
(automatically assigned and configured).
The typical configuration is for your ISP to automatically 
assign and configure an Internet address (Dynamic) when your 
system connects to the Internet.
Businesses or power users may use a static address enabling 
them to run advanced ser vices such as Internet servers and 
video conferencing. Static addresses typically cost more 
because they must be leased from the ISP.
If you receive your Internet address settings automatically, the 
subnet mask has been set for you. If you manually set your 
Internet address (Static IP), this is the information that was 
provided to you by your ISP and entered by you during gateway 
installation.
Subnet Mask Par t of the Internet address settings and used in conjunction 
with your Internet address. If you receive your Internet 
address settings automatically, the subnet mask has been 
set for you. If you manually set your Internet address (Static 
IP), this is the information that was provided to you by your ISP 
and entered by you during gateway installation.
Default Gateway Par t of the Internet address settings. The default gateway is a 
device your 2Wire gateway communicates with directly to give 
you access to the Internet.
If you receive your Internet address settings automatically, the 
subnet mask has been set for you. If you manually set your 
Internet address (Static IP), this is the information that was 
provided to you by your ISP and entered by you during the 
system installation. Item Description 
						

							Broadband Link Tab
17
Primar y Domain Name Server Par t of the Internet address settings. A domain name is a 
meaningful, easy-to-remember “handle” for an Internet 
address. The DNS allows Internet users to specify a name 
(domain name) to reach a Web page (for example, 
www.domainname.com) instead of its Internet address (for 
example, 111.222.111.222). When you enter the name of a 
Web location (URL), the DNS looks up the name and resolves 
it to the Web page’s Internet address.
If you receive your Internet address settings automatically, the 
subnet mask has been set for you. If you manually set your 
Internet address (static IP), this is the information that was 
provided to you by your ISP and entered by you during gateway 
installation.
Secondary Domain Name 
Ser verUsed as a backup if the Primary ser ver fails to respond.
If you receive your Internet address settings automatically, the 
subnet mask has been set for you. If you manually set your 
Internet address (Static IP), this is the information that was 
provided to you by your ISP and entered by you during the 
system installation. This parameter may not be necessary and 
may be left blank.
Domain The name that associates your gateway with your ISP on the 
broadband link. This parameter may not be necessar y and 
may be left blank.
If you receive your Internet address settings automatically, the 
subnet mask has been set for you. If you manually set your 
Internet address (Static IP), this is the information that was 
provided to you by your ISP and entered by you during gateway 
installation.
Maximum Transmission Unit 
(MTU)Shows the maximum size allowed on packets that are sent to 
and from your network to your ISP.
Gateway Ping The 2Wire gateway periodically checks the connection 
between itself and your ISP’s Default Gateway. This field 
informs you that the check has been performed and whether 
or not it was successful.
DNS Communication The gateway periodically checks the connection between itself 
and your ISP’s domain name server(s) to make sure DNS is 
available. This field informs you that the check has been 
performed and whether or not it was successful.
Configuration Server Post The gateway periodically checks the connection between itself 
and the 2Wire Component Management System. This field 
informs you that the check has been performed and whether 
or not it was successful.  Item Description 
						

							Broadband Link Tab
18
Monitor Internet Connection
The Monitor Internet connection link launches the Speed Meter. The Speed Meter measures the actual rate 
at which data is coming into (Incoming Kbps) and going out of (Outgoing Kbps) your system. It measures 
real-time data throughput in Kilobits per second and displays in one-second intervals.
The Speed Meter monitors the actual data rates while connecting to a Web site. This data rate can differ 
from the reported speed of your broadband connection due to many factors, including traffic to the Web site 
or the speed of the Web ser vers at the site you are visiting.
Test Connection Speed
The Test connection speed link launches the 2Wire Bandwidth Meter. The Bandwidth Meter measures the 
maximum download speed from 2Wire’s Web site to your system in Kilobits per second (Kbps).
The 2Wire Bandwidth Meter estimates your connection speed from the Internet. Because the Internet 
consists of thousands of interconnections, your connection to a Web site could be affected by many 
different factors. If you experience slow performance on a particular Web site, you can use the 2Wire 
Bandwidth Meter to verify whether this is isolated to that particular Web site, or if it is a more general 
occurrence. Because the 2Wire Bandwidth Meter measures the download speed from 2Wire’s Web site to 
your computer and can be affected by many factors on the Internet, it is not an accurate measurement of 
the service from your ISP.
Using Broadband Diagnostics
Diagnostics displays an itemized list of your broadband connection’s current status. Technical support 
representatives use this information to help troubleshoot problems with your broadband connection. 
To access the Broadband Link Diagnostics page:
 Open a Web browser and access the gateway user interface by entering 
http://gateway.2wire.net.
 Click the 
Broadband Link tab.
Note: To use the Speed Meter, your browser must suppor t Java 2. 
						

							Broadband Link Tab
19
 Click the Diagnostics link under the tab to open the Broadband Link Diagnostics page.
Figure 9. Broadband Link Diagnostics Page
To update the broadband link status, click REFESH.
To initiate a full test of your broadband link, click 
TEST. The test will take several minutes, during which the 
system reestablishes all broadband connections. You will not be able to access the Internet until the test is 
complete. 
Viewing Statistics
The View Broadband Link Statistics page shows statistics associated with the 2Wire gateway broadband 
link, including cumulative DSL statistics.
To access the Broadband Link Statistics page:
 Open a Web browser and access the gateway user interface by entering 
http://gateway.2wire.net.
 Click the 
Broadband Link tab. 
						

							Broadband Link Tab
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 Click the Statistics link under the tab to open the View Broadband Link Statistics page.
Figure 10. View Broadband Link Statistics Page
The Transmit and Receive Data panel displays the following information.
Transmit. The cumulative number of IP packets transmitted, the cumulative number of IP payload bytes 
transmitted, and the number and percentage transmitted in error.
Receive. The number of bytes and packets received, and the number and percentage received in error.
The Data Errors panel displays the following information.
Data Error Description
ATM  Cell  Header  Errors The number of ATM cell header CRC errors since the 2Wire gateway 
was last restarted, and the elapsed time since the last cell header 
error.
ATM Loss of Cell Delineation The number of ATM loss of cell delineation errors since the 2Wire 
gateway was last restar ted, and the elapsed time since the last 
loss of cell delineation error. 
						

							Broadband Link Tab
21
Using Advanced Settings 
The Advanced Settings page allows you to manually configure your DSL and Internet connection settings. 
Typically, these settings are automatically provided by your service provider. You should adjust these 
settings ONLY if you are ver y familiar with DSL and networking technology. 
To access the Broadband Link Advanced Settings page:DSL Link Retrains The number of DSL retrains since the 2Wire gateway was last 
restar ted, and the time elapsed since the last retrain.
DSL Training Errors The number of failed DSL retrains since the 2Wire gateway was 
last restar ted, and the elapsed time since the last failed retrain.
DSL Training Timeouts The number of timeouts waiting for response from ATU-C since the 
2Wire gateway was last restar ted, and the elapsed time since the 
last initialization timeout.
DSL Loss of Framing Failures The number of DSL loss of framing failures since the 2Wire 
gateway was last restar ted, and the elapsed time since the last 
line search initialization.
DSL Loss of Signal Failures The number of DSL loss of signal failures since the 2Wire gateway 
was last restar ted, and the elapsed time since the last loss of 
signal failure.
DSL Loss of Power Failures The number of DSL loss of power indications from the ATU-C since 
the 2Wire gateway was last restar ted, and the elapsed time since 
the last loss of power indication.
DSL Loss of Margin Failures The number of DSL loss-of-margin failures at current data rate 
since the 2Wire gateway was last restarted, and the elapsed time 
since the last loss of margin failure.
DSL Cumulative Errored 
SecondsThe number of cumulative errored seconds since the 2Wire 
gateway was last restar ted, and the elapsed time since the last 
error.
DSL Severely Errored Seconds The number of severely errored seconds since the 2Wire gateway 
was last restar ted, and the elapsed time since the last severely 
errored second.
DSL Corrected Blocks The number of corrected DSL superframes that had data errors 
detected during reception.
DSL Uncorrected Blocks The number of uncorrected DSL superframes that had data errors 
detected.
ISP Connection Establishment The number of times the ISP connection was established since the 
statistics were last reset, and the elapsed time since the last 
establishment. Data Error Description 
						

							Broadband Link Tab
22
 Open a Web browser and access the gateway user interface by entering 
http://gateway.2wire.net.
 Click the 
Broadband Link tab.
 Click the Advanced Settings
 link under the tab to open the Broadband Link Advanced Settings page.
Figure 11. Broadband Link Advanced Settings Page 
						

							Broadband Link Tab
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Modifying DSL and ATM Settings
By default, the gateway automatically detects which DSL line to use. The DSL and ATM panel allows you to 
select a DSL line and manually configure your ATM settings. 
1.From the DSL Line Selection drop-down menu, select Automatic, Line 1 (inner pair), or Line 2 (outer 
pair).
2.In the ATM Circuit Identifier VPI and VCI fields, enter the VPI and VCI you want the gateway to use to 
connect to your ISP.
3.From the ATM Encapsulation drop-down menu, select Bridged LLC, Bridged VC-Mux, Routed LLC, or 
Routed VC-Mux.
4.In the ATM/PVC Search field, click the Enabled or Disabled radio button.
5.Click SAVE.
Modifying Broadband Connection Settings
The Broadband Connection panel allows you to modify your broadband connection.
1.From the Connection Type drop-down menu, select the connection type: PPPoE, PPPoA, Direct IP (DHCP 
or Static), or Routed IPoA. 
If you connect via PPPoE or PPPoA, proceed to step 2. If you connect via Direct IP or Routed IPoA, 
proceed to step 5. Direct IP and Routed IPoA connections do not require a user name or password.
2.In the Username field, enter your user name.
3.In the Password field, enter your password.
4.In the Confirm Password field, re-enter your password.
5.In the PPP on Demand field, enter a value for the length of time you wish the PPP session to remain 
active.
If the value is set to 0, the PPP session will not time-out (it will be always-on). If the value is between 1 
to 10080 minutes, the PPP session will time-out if the gateway doesn’t detect outbound traffic destined 
for the Internet in the specified time.
6.Click SAVE.
Modifying the Hardware Address
By default, the gateway uses its built-in hardware address. The Hardware Address Override panel allows you 
to manually override the MAC address of the broadband connection, which is sometimes required for cable 
modems that perform MAC address authentication.
1.Click the Override the built-in hardware address radio button. 
2.In the Hardware Address field, enter the alternative hardware address.
3.Click SAVE. 
						

							Broadband Link Tab
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Enabling Hostname Override
In the DHCP Host Name field, enter the DHCP host name you want the gateway to use. This field is only 
relevant if your ISP uses DHCP host name authentication.
Modifying the Broadband IP
By default, the gateway automatically obtains its Internet address. The Broadband IP panel allows you to 
manually configure your Internet address settings.
1.Click the Manually configure IP address settings radio button.
2.In the IP address field, enter the IP address you want the gateway to use.
3.In the Subnet Mask field, enter the subnet mask you want the gateway to use.
4.In the Default Gateway field, enter the default gateway address you want the gateway to use.
5.Click SAVE.
Modifying the Broadband DNS
By default, the gateway automatically obtains the DNS server addresses via DHCP. The Broadband DNS 
panel allows you to manually configure your DNS information.
1.Click the Manually configure your DNS information radio button.
2.In the Primary Server field, enter the IP address of the primary DNS ser ver that the gateway is to use for 
DNS name resolution.
3.In the Secondar y Ser ver field, enter the IP address of the secondar y DNS ser ver that the gateway is to 
use for DNS name resolution.
4.In the Domain Name field, enter the specific domain name to be used by the gateway.
5.Click SAVE.
Note: If you choose to manually configure your system and have a problem, re-run your 
installation and follow the installation instructions provided to you by your ser vice provider. 
						

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Home Network Tab
This chapter describes the 2Wire gateway Home Network features, and provides detailed instructions on 
how to customize your network settings.
Viewing Your Home Network Summary
The Home Network Summary page displays information about the devices installed on your network.
To access the Home Network Summar y page:
 Open a Web browser and access the 2Wire gateway user interface by entering 
http://gateway.2wire.net.
 Click the 
Home Network tab to open the View Network Summary page.
Figure 12. View Network Summary Page
Understanding the Local Devices Panel
The Local Devices panel shows you the name of the device, how it is connected, any special configuration 
information, and provides links to other system features that you can set up for the device. A “device” on 
your network is usually a computer — either a personal computer used by a household member, or a