Gateway 2701hgb Manual

							System Tab
6
Parental Controls
The 2Wire Parental Controls enhanced service offers two features that allow parents to maintain control 
over what their children can access on the Internet, and how often: Content Screening and Internet Access 
Controls.
Content Screening allows you to protect your children from Websites with questionable content. You control 
what sites or types of sites your child can and cannot access. Internet Access Control gives you power to 
decide when your child can use the Internet and allows you to restrict Internet access by day of week and 
time of day.
For additional information, please refer to the Parental Controls User Guide. 
						

							System Tab
7
Setting a System Password
Setting a system password protects your gateway settings from being modified or changed by someone who 
has not been given permission to do so. After setting a system password, you will be required to enter it 
whenever you attempt to access a gateway configuration page — for example, if you tr y to change the 
gateway’s broadband connection settings or upgrade the gateway software. If a password has not been set, 
a reminder notice is displayed when you attempt to access pages where settings can be changed.
To set your system password: 
 Open a Web browser and access the gateway user interface by entering
http://gateway.2wire.net.
 Click the 
System tab.
 Click the System Password
 link in the System area of the Network at a Glance panel to open the Edit 
System Password page.
Figure 3. Edit System Password Page
1.
In the Settings panel, click the Enable checkbox. 
2.In the Enter New Password field, enter your password. 
3.In the Confirm New Password field, re-enter your password.  
						

							System Tab
8
4.Optional: In the Enter Your Hint field, enter a hint. 
A hint is a word, phrase, or question that reminds you what the password is. There is an I forgot the 
password link on the password entry page. When you click this link, it shows you your hint and allows 
you to enter your password.
5.Click SAVE. 
To disable password protection, deselect the 
Enable checkbox and click SAVE. 
To safeguard your network against unauthorized users, it is also a good practice to periodically change your 
password.
Resetting the System Password
If you forget your password and still cannot remember it 
after seeing your hint, click the 
I still can’t remember the password
 link.
The Reset System Password page opens.
Figure 4. Reset System Password Page 
						

							System Tab
9
To reset your system password:
1.Contact technical suppor t and provide the 20-digit key listed on the Reset System Password screen. A 
suppor t representative will provide you with a temporary password. 
2.In the Enter Temporar y Password field, enter the temporar y password provided by the technical suppor t 
representative. You must enter the temporar y password within 15 minutes of speaking with technical 
suppor t.
3.In the Enter New Password field, enter a new system password of your choosing. 
4.In the Confirm New Password field, re-enter the system password.
5.In the Enter Your Hint field, enter an appropriate hint as described under “Setting a System Password” 
on page 7.
6.Click Submit.
Changing Your Time Zone Settings
The 2Wire gateway sets the time automatically using time ser vers on the Internet. It retrieves date/time 
information in Greenwich Mean Time (GMT). Your local time is set using the Time Zone setting you 
configured when you set up your system. If your Time Zone is incorrectly set, you can change it in the Edit 
Date and Time Settings page. 
To change your time zone settings:
 Open a Web browser and access the gateway user interface by entering http://gateway.2wire.net.
 Click the 
System tab.
 Click the Date and Time Settings
 link in the System area of the Network at a Glance panel to open the 
Edit Date and Time Settings page. 
						

							System Tab
10
Figure 5. Edit Date and Time Settings Page
1.
From the drop-down menu, select the time zone.
2.Click SAVE. 
						

							System Tab
11
Viewing System Details
The System Details page provides information about your gateway, any enhanced services you may have, 
and provides a link that you can use to restar t your system. 
To view the System Details page:
 Open a Web browser and access the gateway user interface by entering http://gateway.2wire.net.
 Click the 
System tab.
 Click the View details
 link in the System area of the Network at a Glance panel to open the View System 
Details page.
Figure 6. View System Details Page
The Restar t the system link restarts your system. Your network connections and your broadband 
connectivity will be briefly disrupted until your system restar ts and broadband connectivity is 
re-established with your broadband service provider. 
The View available upgrades and options
 link accesses a page that displays available software upgrades or 
enhanced ser vices. If your gateway is running the latest software or enhanced services are not available, 
the following message displays. 
						

							12
Broadband Link Tab
This chapter describes the 2Wire gateway Broadband Link features, and provides detailed instructions on 
how to customize your broadband settings.
Viewing Your Broadband Link Summary
The Broadband Link Summar y page provides general information about the current status of your 
broadband link connection and your system configuration.
To access your Broadband Link Summary:
 Open a Web browser and access the gateway user interface by entering 
http://gateway.2wire.net.
 Click the 
Broadband Link tab.
 Click the Summary
 link under the tab to open the View Broadband Link Summar y page.
Figure 7. View Broadband Link Summar y Page
The Connection panel shows information about your gateway’s connection to the Internet. The elements 
displayed will var y, depending on your gateway model and the type of broadband service you have.
Connection Status
There are two ways you can check the current status of your gateway’s broadband connection: you can use 
the 
DSL and Internet indicator lights on the front of your gateway, or, if your computer is connected to the 
network, you can view the user interface. 
						

							Broadband Link Tab
13
Connection Speed
Connection Speed shows the incoming and outgoing data rates of your DSL connection, measured in 
kilobits per second (Kbps). Incoming is the speed of data flowing from the Internet to your network; 
Outgoing is the speed of data flowing from your network to the Internet. 
Connection Information 
Connection Information shows the following basic system configuration information:
Internet Address. The broadband IP address assigned by your service provider to your gateway so that 
it can communicate on the Internet. This address is assigned to you by your Internet Ser vice Provider 
for all communication on the Internet, and can either be Static (permanently assigned and manually 
entered) or Dynamic (automatically assigned and configured), depending on your subscribed service 
type.
Hardware Address. (Also known as the MAC address, physical address or, if you are a cable customer, 
the C number.) When your gateway is connected to the broadband network, an association is made 
between its unique hardware address and its Internet address before it can communicate to the 
Internet. 
Note: This field displays the hardware address only if the gateway is connected to the Internet via PPPoE.
Key Code. The activation code that tells your gateway how to connect to your service provider. The key 
code is used during the installation process to customize the setup screens and settings for your 
broadband provider. 
Finding Your Hardware Address
If required to find your Hardware (MAC) address, refer to the following table and follow the instructions for 
your operating system.
Windows OS Macintosh 8.x & 9.x Macintosh OS X
1.Click the Star t menu.
2.Click Run.
3.Enter “cmd” in the 
entr y field.
4.Click OK.
5.At the C:\> prompt, 
enter “ipconfig/all”.
6.Locate the Physical 
address (for example, 
01-24-H5-18-B3-00).
7.To close the window, 
enter “exit” at the 
C:\> prompt.
1.Click the Apple icon.
2.Select Control Panels.
3.Select TCP/IP.
4.From the Configure 
pulldown menu, select 
Built-in Ethernet.
5.From the File menu, 
select 
Get Info. Your MAC 
address appears as 
either the Hardware 
Address or the Ethernet 
Address.
1.Click the Apple icon.
2.Select System 
Preferences
. 
3.Click the Network icon. 
4.Click the TCP/IP tab. 
5.From the Configure 
pulldown menu, select 
Built-in Ethernet. Your 
MAC address appears in 
the lower-left corner as 
the Ethernet Address. 
						

							Broadband Link Tab
14
Connection Details 
The View connection details link accesses the Broadband Link Details page, which displays technical 
information about your broadband connection. Technical suppor t representatives use this information to 
help troubleshoot problems with your broadband connection.
Figure 8. View Broadband Link Details Page
The following table shows the information that may be displayed on the Broadband Link Details page. 
Note: The information displayed depends on the type of broadband ser vice you have and your 
gateway model. 
						

							Broadband Link Tab
15
Item Description
DSL Connection
DSL Line (Wire Pair) The DSL signal can be transmitted on Line 1 (inner pair) or 
Line 2 (outer pair). During installation, the gateway 
automatically detects on which line the DSL signal is being 
transmitted.
Protocol Displays which DSL protocol is being used to communicate 
between your system and your ser vice provider.
Downstream Rate The speed at which data comes over your broadband 
connection from the Internet to your network, measured in 
kilobits per second (kbps).
Upstream Rate The speed at which data goes over your broadband 
connection from your network to the Internet, measured in 
kilobits per second (kbps).
Channel The setting in this field is determined by your ISP’s DSLAM 
equipment.
Current Noise Margin Indicates how much the noise on the DSL line can increase 
before it begins to affect the DSL signal. As the noise on the 
DSL line increases, the margin will approach zero. If the noise 
exceeds the current noise margin, the DSL signal will be lost. 
The level is measured in decibels (dBs).
Current Attenuation Represents the decrease in signal strength between 
origination of the DSL (Central Office) and your gateway. 
Customers who live close to their Central Office usually will 
have less signal loss and a low current attenuation. The level 
is measured in decibels (dBs).
Current Output Power The current DSL transmit power of your gateway. The level is 
measured in decibels (dBs).
DSLAM Vendor Information A DSLAM is the piece of equipment located in the Central 
Office (CO) that provides the DSL signal to your DSL line. The 
Vendor Information identifies information about the 
configuration of this equipment.
PVC Info Displays the pair of numbers that uniquely identifies the ATM 
vir tual circuit between the system and the provider of your 
DSL ser vice. 
Internet Connection Details
Connection Type Identifies the method by which the gateway connects to the 
Internet Service Provider (ISP): PPPoE, PPPoA, or Direct.