Gateway 2701hgb Manual

Management and Diagnostic Console
96
Reviewing Bitloading
The Bitloading pane shows the bits loaded per tone for the upstream (tones 6 to 31) and downstream 
(tones 32 to 255) spectrum. A single hex-digit for each tone shows the numeric values (0 to F) in addition to 
the bar-graph depiction.Exit Code Indicates the reason for a lost connection or a terminated training attempt. 
Following are examples of the typical values that can be represented:
ERR_LOF_LIMIT - Retrained due to loss of framing....

Management and Diagnostic Console
97
Troubleshooting - Event Log Page
The Troubleshooting – Event Log page displays all security related events for the broadband and local 
network. Log information is stored in an 8 KB buffer. When the buffer is full, the oldest items are purged 
from the log. You can also clear the log contents by clicking the 
Clear Log button. 
Figure 41. MDC Troubleshooting Event Log Page
You can view specific information by selecting which log to view from the pull-down menu and...

Management and Diagnostic Console
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HURL. Shows the Broadband Redirect messages that have been enabled by a ser vice provider.
Modem. Shows the current modem log, which registers all significant modem-related events.
System. Shows the current system log, which registers all significant events within the 2Wire gateway 
since it was last restarted.
WRA. Shows the current Web Remote Access log, which registers all significant Web Remote Access-
related events.
Each log entr y includes the severity level, a...

Management and Diagnostic Console
99
Troubleshooting - Network Tests Page
The Troubleshooting – Network Tests page provides the Ping, Traceroute, and DNS Query tools, which help 
diagnose problems with the 2Wire gateway or 2Wire gateway connections.
Figure 42. MDC Troubleshooting Network Tests Page
The Ping test allows you to ensure that the 2Wire gateway can send data packets to (ping) a remote host. 
The Traceroute test traces the number of times a data packet sent from the 2Wire gateway is routed...

Management and Diagnostic Console
100
To perform a ping or traceroute test:
1.From the drop-down menu, select Ping or Traceroute.
2.In the Host field, enter the URL of the host location to which you wish the 2Wire gateway to send the 
ping or traceroute.
3.In the Test field, enter the number of times you want the ping to occur (the maximum is 25) or the 
number of hops you want traceroute to trace.
4.In the Packet Size field, enter the packet size you wish to send. The maximum packet size is 576.
5.Check...

Management and Diagnostic Console
101
Troubleshooting - Upgrade History Page
The Troubleshooting - Upgrade Histor y page shows a log of all system software upgrades, and lists the 
upgrades in the order in which they occurred.
Figure 43. MDC Troubleshooting Upgrade History Page 

Management and Diagnostic Console
102
The Upgrade History page shows the following information.
Item Description
Model number The 2Wire gateway model number.
Hardware version The current 2Wire gateway hardware version.
Software version The current 2Wire gateway software version.
Upgrade Log The initial software version, and a record of the last 10 
upgrades. 

Management and Diagnostic Console
103
Troubleshooting - Resets Page
The Troubleshooting – Resets page allows you to reset various components associated with the 2Wire 
gateway network.
Figure 44. MDC Troubleshooting Resets Page
The Clear button in the Local Network field clears all devices from the Local Network list. Doing so will 
change the configuration settings, and may affect 2Wire gateway operation because it removes all devices 
(such as computers) from your network.
The 
Reset button in the DSL...

Management and Diagnostic Console
104
The Reset button in the Broadband Link field allows you to reset the 2Wire gateway broadband link. For 
2Wire gateway models with a DSL connection, this means the DSL connection is reset.
The 
Reset button in the Gateway field allows you to restart the 2Wire gateway. During 2Wire gateway restar t, 
the Troubleshooting page cannot be accessed until the 2Wire gateway completely restarts and the 
connection is reestablished.
The 
Reset button in the to Factory State...

Management and Diagnostic Console
105
Advanced - Syslog Settings Page
The Advanced - Syslog Settings page allows users to maintain a history of security events greater than the 
capacity of the 2Wire gateway by enabling a syslog ser ver.
Figure 45. MDC Advanced Syslog Settings Page
To enable syslog and specify the location of a syslog server:
1.Check the Enable Syslog checkbox.
2.In the Server Location field, enter the IP address of a UNIX or Linux computer running a syslog daemon.
3.Optional: In the Ser...