Ford E450 Owners Manual
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Note: When you connect, the service uses GPS technology and advanced vehicle sensors to collect your vehicle's current location, travel direction and speed to help provide you with the directions, traffic reports, or business searches you request. Further, to provide the services you request, for continuous improvement, the service may collect and record call details and voice communications. For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service. SYNC Services uses advanced vehicle sensors, integrated GPS technology and comprehensive map and traffic data, to give you personalized traffic reports, precise turn-by-turn directions, business search, news, sports, weather and more. For a complete list of services, or to learn more, please visit www.SYNCMyRide.com. Connecting to SYNC Services Using Voice Commands Press the voice button and when prompted say: Action and Description Voice command This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone. Services Once you connect to the service, follow the voice prompts to request the desired service, for example traffic or directions. Once you are connected to SYNC Services, you can also say the following: Receive a list of available services from which to choose. (what are my (options | choices) | what can I say | [available] commands) To return to the Services main menu. Services Receive system help. Help You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where (options | choices) appears you say either; options or choices. You must say any of the voice commands that appear outside of open and close brackets. For example, where; what are my (options | choices) appears, you must say; what are my, followed by either, options or choices. You do not need to say words that appear within square brackets. For example, for where (what can I say [available] commands) appears, you can say, what can I say commands. 238 E-Series (TE4), enUSA, First Printing SYNC™
Connecting to SYNC Services Using the Phone Menu Press the phone button, then scroll to: Action and Description Message Press the OK button. SYNC Apps Services 1. Press the OK button. The display indicates the system is connecting. 2. Press the OK button again. SYNC initiates the call to the Services portal. 3. Once you connect to the service, follow the prompts to request the desired service, for example traffic or direc- tions. Receiving Turn-by-Turn Directions When connected to SYNC Services, press the voice button and when prompted say: Action and Description Voice command To receive directions to a location. Once you select your destination, the system uploads your current vehicle location, calculates a route based on current traffic conditions and sends it back to your vehicle. After the route download is complete, the phone call automatically ends. You then receive audible and visual driving instructions as you travel toward your destination. Directions To find a business or type of business. Select your destination, the system uploads your current vehicle location, calculates a route based on current traffic conditions and sends it back to your vehicle. After the route download is complete, the phone call automatically ends. You then receive audible and visual driving instructions as you travel toward your destina- tion. Business search You can also say the following: To find the closest business or type of business to your loca- tion, within business search. Search near me If you need further assistance in finding a location at any time within a Directions or Business search and need to speak with a live operator. Operator 239 E-Series (TE4), enUSA, First Printing SYNC™
Action and Description Voice command The live operator can assist you by searching for businesses by name or by category, residential addresses by street address or by name or specific street intersections. The system may prompt you to speak with an operator when it has difficulty matching your voice request. Operator Assist is a feature of your SYNC Services subscription. For more information on Operator Assist, visit www.SYNCMyRide.com/ support. If you miss a turn, SYNC automatically asks if you want the route updated. Say yes when prompted and the system sends a new route to your vehicle. Yes * * During an active route. Disconnecting from SYNC Services To disconnect from SYNC services, say: Action and Description Voice command From the SYNC Services main menu, or press and hold the phone button on the steering wheel. Goodbye SYNC Services quick tips SYNC Services quick tips You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, for example work or home. You can also save favorite information like sports teams or a news category. You can learn more about personalization by logging onto www.SYNCMyRide.com. Personalizing Press the voice button at any time while connected to SYNC Services to interrupt a voice prompt or an audio clip and say your voice command. Push to interrupt Your subscription is associated with your Bluetooth-enabled cellular phone number, not your VIN (Vehicle Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and continue enjoying your personalized services. Portable 240 E-Series (TE4), enUSA, First Printing SYNC™
SYNC Services quick tips You can even access your account outside your vehicle. Just use the number on your phone's call history. Traffic and Directions features do not function properly but information services and the 411 connect and text message features are available. SYNC™ APPLINK ™ SYNC Mobile Apps Note: You must pair and connect your smartphone to SYNC to access AppLink. Note: iPhone users need to connect the phone to the USB port in order to start the application. Note: The AppLink feature is not available if your vehicle is equipped with the MyFord Touch system. Note: Depending on your display type, you can access AppLink from the media menu, the phone menu, or by using voice commands. Once an app is running through AppLink, you can control main features of the app through voice commands and steering wheel controls. To Access Using the Phone Menu Press the phone button to access the SYNC phone menu on-screen. You can then scroll to: Menu item Press OK to access a list of available applications. Mobile Apps Menu item Scroll through the list of available applications and press OK to select a particular app. Once an app is running through SYNC, you can access an app ’s menu by pressing the MENU button to first access the SYNC menu. Scroll until the app name followed by "Menu", is displayed (such as, Pandora Menu), then press OK. From here, you can access an application's features, such as Thumbs up and Thumbs down. For more information, please visit: Website www.SYNCMyRide.com To Access Using the Media Menu Press the AUX button on the center console. 241 E-Series (TE4), enUSA, First Printing SYNC™
Press the Menu button to the SYNC menu and scroll to: Action and description Menu item Press the OK button. SYNC-Media Press the OK button and scroll through the list of available applications and select your desired app. Mobile Apps Scroll until the app name followed by "Menu", is displayed (such as, Pandora Menu), then press OK. From here, you can access an application's features, such as Thumbs up and Thumbs down. For more information, please visit: Website www.SYNCMyRide.com To Access Using Voice Commands Press the voice button and when prompted say: Action and description Voice command Say the name of the application after the tone. The app should start. While an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example, "Playlist Road Trip". Mobile Apps You can also say the following: To discover the available voice commands. Help USING SYNC™ WITH YOUR MEDIA PLAYER You can access and play music from your digital music player over your vehicle's speaker system using the system's media menu or voice commands. You can also sort and play your music by specific categories, for example artist and album. Note: The system is capable of indexing up to 6,000 songs. SYNC is capable of hosting nearly any digital media player including: iPod®, Zune ™, plays from device players, and most USB drives. SYNC also supports the following audio formats MP3, WMA, WAV and ACC. Connecting Your Digital Media Player to the USB Port Note: If your digital media player has a power switch, make sure you switch it on before plugging it in. To Connect Using Voice Commands Plug the device into the USB port. See USB Port (page 215). 242 E-Series (TE4), enUSA, First Printing SYNC™
Press the voice button and when prompted say: Action and Description Voice command You can now play music by saying any of the appropriate voice commands. See Media voice commands. USB [1] You do not need to say words that appear within square brackets. For example, for where USB[1]appears, you can say USB or USB one. To Connect Using the System Menu Plug the device into the USB port. See USB Port (page 215). Press the AUX button, then the Menu button to enter the Media Menu. You can then scroll to: Action and Description Message Press the OK button. Select Src Press the OK button. USB Depending on how many digital media files are on your connected device, the following message may appear in the radio display. Indexing… When indexing is complete, the screen returns to the Play menu. You can then select one of the following: Play all Artists Albums Genres Playlists Songs Browse USB Similar music Exit the current menu. Return 243 E-Series (TE4), enUSA, First Printing SYNC™E142599
What's Playing? When a track is playing, you can ask the system to tell you what is currently playing. Press the voice button and when prompted say: Action and Description Voice command The system reads the metadata tags of the playing track, and if the metadata tags are populated, the system will tell you what track is playing. Whats This? | Whats Playing? You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where; (what's | what is) appears you say; what's or what is. You must say any of the voice commands that appear outside of open and close brackets. For example, where; who plays this (what's | what is) playing, you must say; who plays this (what's or what is) playing. Media Voice Commands Press the voice button and when prompted say any of the following: Voice command USB [1] You can then say any of the following [Phone] Connections | [Media] Connec- tions | [Bluetooth] Connections Pause Play Play All 1,2 Play Artist ___ 1,2 Play Album ___ 1,2 Play Genre ___ 3 [Play] Next Folder [Play] Next Track | [Play] Next Song 1,2 Play Playlist ___ Voice command 3 [Play] Previous Folder [Play] Previous Track | [Play] Previous Song 1,2 [Play] Next Track | [Play] Next Song Repeat [On] Repeat Off Shuffle [On] Shuffle Off 1,2 Search Album ___ 1,2 Search Artist ___ 1,2 The system searches all the data from your indexed music and, if available, begins to play the chosen type of music. You can only play genres of music which are present in the GENRE metadata tags that you have on your digital media player. Search Genre ___ 244 E-Series (TE4), enUSA, First Printing SYNC™
Voice command 1,2 The system searches for a specific artist/track/album from the music indexed through the USB port. Search Track ___ | Search Song ___ 1,2 This allows you to make your previous command more specific. By using this command you can filter though a previous selec- tion, such as an artist to play only specific album. Refine album ___ The system compiles a playlist and then plays similar music to what is currently playing from the USB port using indexed metadata information. Similar Music Autoplay Off Turn autoplay on to listen to music processed during indexing. Turn autoplay off to allow the indexing process to finish before the system plays any of your music. Autoplay [on] 1 ___ is a dynamic listing, meaning that it could be the name of anything, such as a group, artist or song. For example you could say "Play artist The Beatles". 2 This voice command is not available until indexing is complete. 3 This voice command is only available in folder mode. Bluetooth Audio Command Guide Press the voice button and say: Voice command Bluetooth Audio You can then say any of the following: [Phone] Connections | [Media] Connec- tions | [Bluetooth] Connections Pause Play [Play] Next Track | [Play] Next Song [Play] Previous Track | [Play] Previous Song Media Menu Features The media menu allows you to select your media source, how to play your music, for example by artist, genre, shuffle or repeat, and to add, connect or delete devices. Press the AUX button, then the Menu button to enter the Media Menu. 245 E-Series (TE4), enUSA, First Printing SYNC™
You can then scroll to: Action and Description Message Play your music by artist, album, genre, playlists, tracks, similar music or to simply, play all. You can also choose to Explore USB to view the supported digital music files on your playing device. Play Menu See Play Menu later in this section for more information. Select one of the following: Press the OK button to access music plugged into your USB port. You can also plug in devices to charge them (if supported by your device). Once connected, the system indexes any readable media files. 1 USB Select Src Press the OK button. This is a phone- dependent feature that allows you to stream music playing on your Bluetooth- enabled phone. If supported by your device, you can press seek to play the previous or next track. Bluetooth Audio Press the OK button to select and play music from your portable music player over your vehicle's speakers. 2 Line in Choose to shuffle or repeat your music and select your Auto- play settings. Once you turn these selections on, they remain on until you turn them off. Press SEEK to play the previous or next track. 3 Media Player Settings Press the OK button to shuffle available media files in the current playlist. To shuffle all media tracks, you must select Play All in the play menu and then select Shuffle. Shuffle Press the OK button to repeat any song. Repeat Press the OK button to turn autoplay on to listen to music processed during indexing. Turn autoplay off to allow the indexing process to finish before the system plays any of your music.4 Autoplay 246 E-Series (TE4), enUSA, First Printing SYNC™
Action and Description Message Interact with SYNC-capable mobile applications on your smartphone. Mobile Apps Access available Bluetooth Device menu listings as well as Advanced menu listings. Sys Settings Press OK to exit the media menu. Exit 1 The time required to complete this depends on the size of the media the system needs to index. If autoplay is on, you can listen to media processed during indexing. If autoplay is off, you cannot listen to music until the system finishes indexing media. SYNC is capable of indexing thousands of average size media and notifies you if it reaches the maximum indexing file size. 2 If you have already connected a device to the USB port, you cannot access the line in feature. Some digital media players require both USB and line in ports to stream data and music separately. 3 Some digital media players require both USB and line in ports to stream data and music separately. 4 Indexing times can vary from device to device and with regard to the number of songs the system needs to process. Accessing Your Play Menu This menu allows you to select and play your media by artist, album, genre, playlist, track, similar music or even to explore what is on your USB device. Make sure that your device is plugged into the USB port and is turned on. Press the AUX button, then the Menu button to enter the Media Menu. You can then scroll to select: Action and Description Message Press the OK button. Play Menu If there are no media files to access, the display indicates there is no media. If there are media files, you have the following options: Press the OK button. The first track title appears in the display. Play all Play all indexed media (tracks) from your playing device in flat file mode, one at a time in numerical order. 247 E-Series (TE4), enUSA, First Printing SYNC™