Epson X400 Manual

8.
Dothe following, depending onthe results ofthe product check:
 •
Ifthe page prints andthenozzle checkpattern iscomplete, theproduct isoperating properly.Any
 operation
problemyoumay have could becaused byyour computer, cable,software, orselected
 settings.
Checktheother solutions inthis book ortry uninstalling andreinstalling yourprinter
 software.

•
Ifthe page prints butthenozzle checkpattern hasgaps, cleanoralign theprint head.
 •
Ifthe page doesnotprint, theproduct mayhave aproblem....

You
seethisscreen:
 3.
Press theupordown arrow buttons toselect Restore DefaultSettings andpress theOK button.
 You
seethisscreen:
 4.
Press theupordown arrow buttons toselect oneofthese options andpress theOK button:
 •
Wi-Fi Settings :Resets allnetwork settings.
 •
All except Wi-FiSettings :Resets allcontrol panelsettings, exceptfornetwork settings.
 •
All Settings :Resets allcontrol panelsettings.
 172 

You
seeaconfirmation screen.
 5.
Press theOK button toreset theselected settings.
 (Press
thestopbutton ifyou want tocancel theoperation.)
 Parent
topic:Solving Problems
 Solving
SetupProblems
 Check
thesesections ifyou have problems whilesetting upyour product.
 Noise
AfterInkInstallation
 Software
Installation Problems
 Control
PanelSetup Problems
 Parent
topic:Solving Problems
 Noise
AfterInkInstallation
 If
you hear noises fromyourproduct afterinstalling ink,check thefollowing:
 •
The firsttime...

•
In Windows, makesureyourproduct isselected asthe default printerandthecorrect portisshown in
 the
printer properties.
 •
Ifyou seeanyerror message oryour software doesnotinstall correctly inWindows, youmay nothave
 software
installation privileges.ContactyourSystem Administrator.
 Parent
topic:Solving SetupProblems
 Related
concepts
 When
toUninstall YourProduct Software
 Related
references
 Windows
SystemRequirements
 Mac
System Requirements
 Control
PanelSetup Problems
 If
you have problems...

Printing
aNetwork StatusSheet
 Parent
topic:Solving Problems
 Product
CannotConnect toaWireless RouterorAccess Point
 If
your product hastrouble findingorconnecting toawireless routeroraccess point,trythese solutions :
 •
Make suretoplace yourproduct withincontact rangeofyour router oraccess point.
 Note:
Avoidplacing yourproduct nearamicrowave oven,2.4GHz cordless phone,orlarge metal
 object,
suchasafiling cabinet.
 •
Verify thatyour router oraccess pointisoperating correctlybyconnecting toitfrom...

Related
concepts
 When
toUninstall YourProduct Software
 Related
tasks
 Selecting
WirelessNetworkSettingsFromtheControl Panel
 Product
DoesNotAppear inMac OSXPrinter Window
 If
your product doesnotappear inthe Mac OSXprinter window, trythese solutions:
 •
Turn yourproduct off,wait 30seconds, thenturnitback onagain.
 •
Ifyou areconnecting theproduct viaEpsonNet SetupandtheWiFi lightonyour product isnot solid
 green,
makesureyourproduct software wasinstalled correctly. Ifnecessary,...

Cannot
ScanOveraNetwork
 If
you cannot startEPSON Scanforscanning overanetwork, trythese solutions:
 •
Ifyou arescanning alarge original atahigh resolution, anetwork communication errormayoccur. Try
 scanning
againatalower resolution.
 •
Ifnetwork communication wasinterrupted whilestarting EPSON Scan,exitEPSON Scan,waitafew
 seconds,
andrestart it.IfEPSON Scancannot restart, turnoffyour product, turnitback on,and try
 restarting
EPSONScanagain.
 •
Check theconnection settingandtesttheconnection...

You
seethisscreen:
 4.
Press thearrow buttons toselect Confirm Wi-FiSettings andpress theOK button.
 You
seethisscreen:
 5.
Press the startbutton toprint thenetwork statussheet.
 (Press
thebackbutton ifyou want tocancel theoperation.)
 Examine
thesettings shownonthe network statussheettodiagnose anyproblems youhave.
 Parent
topic:Solving Network Problems
 178   

Solving
Copying Problems
 Check
thesesolutions ifyou have problems copyingwithyour product.
 Product
MakesNoise,ButNothing Copies
 Product
MakesNoiseWhen ItSits foraWhile
 Parent
topic:Solving Problems
 Product
MakesNoise,ButNothing Copies
 If
your product makesanoise, butnothing copies,trythese solutions:
 •
Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if
 necessary.

•
Ifthe nozzle checkpagedoesnotprint, buttheproducts powerlightison, make...

Paper
Feeding Problems
 If
you have problems feedingpaper,trythese solutions:
 •
Ifpaper doesnotfeed forprinting, removeit.Then reload itin the sheet feeder against theright side
 and
beneath thetab. Slide theedge guide against theedge ofthe paper, making surethatthepaper
 stack
isnot above thearrow markonthe edge guide.
 •
Ifmultiple pagesfeedatonce, remove thepaper, fantheedges toseparate thesheets, andreload it.
 •
Ifpaper jamswhen youload onlyoneortwo sheets, tryloading moresheets atatime. Donot...