Epson WorkForce 840 User Manual

							Faxing a Document21
Faxing a Document
Your product lets you send faxes by entering fax numbers or selecting entries from 
a speed dial list. Using the Automatic Document Feeder, you can fax up to 30 
pages at a time.
Note:
You can also send a fax from your computer using the Epson FAX Utility. For more 
information, see the online User’s Guide. 
Breakdown or repair of this product may cause loss of fax data and settings. Epson is 
not responsible for backing up or recovering data and settings during or after the 
warranty period. We recommend that you make your own backup or print out your fax 
data and settings.
Connecting a Phone or Answering 
Machine
1. Connect the phone cable from the 
wall jack to the LINE port on the 
back of the product.
Note: 
If you’re connecting the product to a 
DSL phone line, you must plug a DSL 
filter into the wall jack or you won’t be 
able to use the fax or telephone 
equipment. Contact your DSL provider 
for the necessary filter.
2. To use a telephone or answering 
machine on the same line, you need a 
second phone cable. Remove the cap 
from the EXT. port on the back of 
the product. Connect one end of the 
cable to the telephone or answering 
machine, and connect the other end 
to the EXT. port.
Telephone 
wall jack
Telephone 
wall jack
 
						

							22Setting Up Fax Features
In Auto Answer mode, if the incoming call is a fax and you pick up the phone or 
the answering machine answers, the product automatically begins receiving the 
fax. If the other party is a caller, the phone can be used as normal or a message can 
be left on the answering machine.
Note:
Any phone or answering machine must be connected to the EXT. port for your product 
to detect an incoming fax call when the phone is picked up. Epson cannot guarantee 
compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FiOS™.
Setting Up Fax Features
Before sending or receiving faxes, you should create a fax header and select the 
number of rings before the fax answers.
Note:
To select other settings or use the Epson FAX Utility, see the online User’s Guide.
Entering Fax Header Information
You should enter your name and phone number in the fax header before sending 
faxes so that recipients can identify the origin of the fax.
Note:
If you leave your product unplugged for a long period of time, the date and time 
settings may get lost. See the online User’s Guide for instructions on resetting them.
Entering Your Sender Name
1. Press   if necessary, then select Setup.
2. Press lorr and select Fax Settings. Then press lorr and select Header. 
3. Select Fax Header. You see the fax keypad.
4. Use the keypad to enter the header information 
(see page 23). You can enter up to 40 characters or 
digits for your name and other contact 
information.
5. Press OK to return to the Header menu.
 
						

							Setting Up Fax Features23
Entering Your Phone Number
1. Select Your Phone Number from the Header menu.
2. Use the keypad to enter your phone number, up to 20 digits (see below). You 
don’t need to use dashes. Use the # button to type the + symbol for an 
international number.
3. Press OK to return to the Header menu.
Using the Keypad to Enter Numbers and Characters
■To enter a fax number, use the numeric keypad. 
■To enter text, press a keypad number repeatedly 
to switch between uppercase, lowercase, or 
numbers.
■Press 1Symb. to enter these characters: ! # % & 
’ ( ) * + , – . / : ; = ? @ ~
■To move the cursor, add a space, or delete a character:
Selecting the Number of Rings to Answer
If you connected an answering machine and it is set to pick up on the fourth ring, 
you should set the product to pick up on the fifth ring or later:
1. Press   if necessary, then select Setup.
2. Press lorr and select Fax Settings. 
3. Select Communication, then Rings to Answer.
4. Press uor  d to select the number of rings, then press OK. Select more rings 
than you use for the answering machine.
ButtonFunction
l or rMoves the cursor left or right.
Deletes a character (backspace).
Inserts a space.
 
						

							24Sending a Fax From the Control Panel
Sending a Fax From the Control Panel
You can send a fax by manually entering a fax number, as described below.
Note:
To set up and use a speed dial list or send a fax from your computer using the Epson 
FAX Utility, see your online User’s Guide.
1. Place your original(s) for faxing (see page 11).
2. Press   if necessary and select Fax.
To fax a two-sided document, place your 
document in the Automatic Document Feeder. 
Press xMenu and select Fax Send Settings. 
Then press 2-Sided Scanning and select On.
3. Press  , then use the numeric keypad to enter 
the fax number (up to 64 digits). Then press OK.
4. Select Color or B&W. 
Note: 
If the recipient’s fax machine prints only in black and white, your fax is 
automatically sent in black and white even if you select Color.
5. Press OK, if desired, to see a summary of your fax transmission settings.
6. Press x to begin scanning and faxing your document. (To cancel, press C.)
■If you are scanning with the Automatic Document Feeder (see page 11), 
your document is automatically scanned and faxed.
■If you placed your document on the scanner glass, you can scan additional 
pages after the first one is sent. 
■If the fax number is busy, you see a redialing message and the product 
redials after one minute. To redial immediately, press Redial.
Note:
If you turn off the product, the following data stored in the product’s temporary memory 
will be lost: received faxes that haven’t yet been printed, faxes scheduled to be sent 
later, and faxes being retransmitted automatically.
 
						

							Receiving Faxes25
Receiving Faxes
Before receiving faxes, make sure you load plain paper and select the correct 
settings for the paper you’ve loaded.
1. Press   if necessary and select Setup.
2. Press lorr and select Fax Settings.
3. Select Scan & Print Setup.
4. Select the Paper Size and Paper Source you want to use for printing faxes, 
then press OK.
Note: 
If the incoming fax is larger than the paper you loaded, it is reduced to fit or printed 
on multiple pages, depending on the Auto Reduction setting you select.
5. To receive faxes automatically, make sure you see a green light next to 
(Auto Answer) on the touch screen. If the light is off, press  .
Note:
To change the number of rings before the product answers, see page 23.
If you run out of paper during printing, you see an error message. Load more 
paper and press x to continue. 
Manually Receive a Fax
If you use a voicemail service provided by the phone company instead of an 
answering machine, you should set the product to receive faxes manually. Then 
you can check for a fax tone from the sending fax machine and press a button on 
the touch screen to receive the fax.
To receive a fax manually, press  (Auto Answer) to turn off this feature (and the 
light). Then follow these steps: 
1. When your telephone rings, lift the phone off the 
hook. You see this screen.
2. Press Receive and then x.
3. After all the pages are received, you see this screen 
again. Replace the phone on the hook.
 
						

							26Scanning a Document or Photo
Scanning a Document or Photo
You can use your product to scan original documents and photos and save them 
on your computer.
Quick Scanning With the Control Panel
Use the control panel to quickly scan a photo or document and save it on your 
computer. You can even scan a photo and have it automatically included in an 
email message.
Note:
For Mac OS X 10.6, see “Scanning With Mac OS X 10.6” on page 28.
1. Place your original document or photo as shown on page 11. 
2. Press   if necessary and select Scan.
3. Press lorr to select one of the following options:
■Scan to Memory Card automatically creates a JPG image or PDF and 
saves it to an inserted memory card
■Scan to PC automatically creates a JPG image and saves it to your 
computer; ideal for scanning photos
■Scan to PC (PDF) automatically creates a PDF file and saves it to your 
computer; ideal for scanning documents
■Scan to PC (Email) automatically scans a photo, resizes it, launches your 
email application, and attaches a JPG image to a new outgoing message
4. If you’re scanning to a memory card, select your scan settings then press x to 
begin scanning.
If you’re scanning to your computer, select USB Connection if your product 
is connected by a USB cable, or select the name of your computer if your 
product is connected over a network. Press OK to begin scanning.
Once your image is scanned, you see its icon in Windows Explorer or 
Macintosh Finder, or as an attachment in your email application.
 
						

							Scanning With Epson Scan Software27
Scanning With Epson Scan Software
You can scan from any TWAIN-compliant application using Epson Scan. Or you 
can start Epson Scan directly from your computer and save your image to a file.
Note:
For Mac OS X 10.6, see “Scanning With Mac OS X 10.6” on page 28. For detailed 
scanning instructions, see the online User’s Guide.
1. Place your original document or photo as shown on page 11.
2. Do one of the following to start Epson Scan:
■Windows:
Double-click the EPSON Scan icon on your desktop.
■Mac OS X 10.4 and 10.5:
Double-click EPSON Scan in Applications > Epson Software.
■To scan from an application, start your application. Then open the File 
menu, choose Import or Acquire, and select your product.
3. Epson Scan opens in Office Mode the first time you use it. (You can change 
the scan mode using the Mode selector in the upper right corner.)
Note: 
You cannot use Home mode to scan with the Automatic Document Feeder.
Click here to change 
the scan mode
 
						

							28Scanning With Mac OS X 10.6
4. Click Scan. 
The image is scanned and you see its icon in Windows Explorer or Macintosh 
Finder.
Scanning With Mac OS X 10.6
You can scan original documents and photos and save them as files on your 
computer.
1. Open an image editing application such as Preview and select Import From 
Scanner from the File menu, then select your product.
For network scanning, select Import From Scanner > Include Networked 
Devices. Then select Import From Scanner again and select your product.
2. If you would like to select scan settings, such as Color Restoration and file 
save settings, click Show Details.
3. Click the Scan button to begin scanning. Your image is saved to the folder 
selected in the Scan To pop-up menu.
 
						

							Maintaining Your Product29
Maintaining Your Product
Follow the instructions in this chapter to check and clean the print head nozzles, 
check ink levels, and replace ink cartridges. If you need to align the print head, see 
the online User’s Guide.
Checking the Print Head Nozzles
If your printouts are faint or have gaps in them, some of the nozzles in the print 
head may be clogged or ink may be running low in one or more of the ink 
cartridges. Follow the steps below to check the print head nozzles.
1. Load a few sheets of plain paper in cassette 1.
2. Press   if necessary and select Setup.
3. Select Maintenance, then Nozzle Check.
4. Press x.
5. Check the nozzle check pattern that prints to see if there are gaps in the lines.
6. If there are no gaps, the print head is clean. Select Finish Nozzle Check.
If there are gaps or the pattern is faint, select Head Cleaning. Then press OK 
to clean the print head (see page 30).
Nozzles are clean Nozzles need cleaning
 
						

							30Cleaning the Print Head
Cleaning the Print Head
If print quality has declined and the nozzle check indicates clogged nozzles, you 
can clean the print head. Print head cleaning uses ink, so clean it only if necessary.
Note:
You cannot clean the print head if an ink cartridge is expended, and may not be able to 
clean it when a cartridge is low. You must replace the cartridge first (see page 32).
1. Press   if necessary and select Setup.
2. Select Maintenance, then Head Cleaning.
3. When you see the first screen, press OK, then choose the colors you want to 
clean.
Tip: 
Use the nozzle check pattern to determine which colors need cleaning. You can 
save ink by cleaning only selected colors.
Cleaning takes a few minutes. When it’s finished, you see a message on the 
LCD screen.
Caution: 
Never turn off the product during head cleaning or you may damage it.
4. Select Nozzle Check. Then press x to run a nozzle check and confirm that 
the print head is clean.
Note:
If you don’t see any improvement after cleaning the print head four times, leave the 
product on and wait at least six hours to let any dried ink soften. Then try cleaning the 
print head again. If quality does not improve, one of the ink cartridges may need to be 
replaced. If that doesn’t help, contact Epson as described on page 53.
If you do not use your product often, it is a good idea to print a few pages at least once 
a month to maintain good print quality.