Epson WorkForce 840 User Manual

Wireless Network Setup41
Entering Your SSID Manually
If your network doesn’t broadcast its name (SSID), follow these steps to enter it:
1. Press   if necessary and select Setup. Select Network Settings, then 
Wireless LAN Setup, then Setup Wizard.
2. From the Select SSID screen on the touch panel, press lorr to select Other 
SSIDs.
Important: 
Network names are case-sensitive. Be sure to enter uppercase letters (ABC) or 
lowercase letters (abc) correctly.
■Press x to switch between uppercase (ABC),...

42Wireless Network Setup
4. When you see this screen, click Install.
5. When you see this screen, select Wireless connection and click Next.
6. When you see this screen, select The printer is already on my wireless 
network, then click Next.
WindowsMac OS X
 

Wired (Ethernet) Network Setup43
7. Wait while the software is installed, then follow the instructions on the screen 
to install the rest of your software.
When installation is complete, remove the CD and restart your computer.
Wired (Ethernet) Network Setup
Follow these steps to set up your product for the first time or, if your product is 
already on your wired network, to set up additional computers to print to the 
product.
Note:
If you’re having trouble setting up your product, see “Network...

44Wired (Ethernet) Network Setup
5. When you see this screen, select Wired network connection and click Next.
6. When you see the Network Setup screen, do one of the following:
■For a first-time installation, choose Set up printer for the first time, 
then click Next.
■If the printer has already been set up for network printing and you want 
to be able to print from an additional computer, choose The printer is 
already on my Ethernet network, then click Next.
 

Wired (Ethernet) Network Setup45
7.For first-time installation only: Connect the product to your router, access 
point, or hub with an Ethernet network cable, then click Next.
8.Mac OS X 10.6: Skip to step 14 on page 46.
9. Wait while the software is installed, then click Next to start network 
installation.
10. When you see the Firewall Warning screen, click Next.
Note: 
If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup 
continue. Do not select Ask Me Later, Keep...

46Wired (Ethernet) Network Setup
13. If you see an Installation Complete screen that includes a Print Test Page 
button, click it to print a test page.
14. Click Finish, then follow the instructions on the screen to install the rest of 
your software.
When installation is complete, remove the CD and restart your computer.
 

Solving Problems47
Solving Problems
Check the messages on the display screen to diagnose the cause of most problems. 
Press   if necessary, then press l or r and select Problem Solver. Press lor r 
to see all the help topics.
You can also check the basic troubleshooting suggestions below, or your online 
User’s Guide.
Checking for Software Updates
Periodically, it’s a good idea to check Epson’s support website for 
free updates to your product software. Open your online 
User’s Guide and select Download...

48Problems and Solutions
Network setup failed
■Try moving the product to a different location.
■If your wireless router doesn’t broadcast its network name (SSID), see page 41 
for instructions on manually entering your wireless network name.
■Make sure there aren’t any access restrictions (such as MAC address filtering) 
set on the wireless router. If access restrictions are set, register the product’s 
MAC address on the router. Print a Network Status Sheet (see page 49) to 
obtain the MAC address. Then...

Problems and Solutions49
Print a Network Status Sheet
1. Press   if necessary and select Setup.
2. Press lorr and select Network Settings.
3. Press lorr and select Confirm Network Settings.
4. Press x to print the status sheet.
Printing and Copying Problems
■Make sure the size of paper you loaded matches the paper size and source 
selected on the control panel or in your printer software.
■Letter-size paper is automatically selected for copying. If your legal-size 
document is cropped, press x, select...

50Problems and Solutions
Paper Feeding Problems
If paper doesn’t feed correctly, remove the paper and fan the sheets, then reload 
them as shown on page 6. Don’t load paper above the tabs on the edge guides.
If paper has jammed, follow the steps on the LCD screen. If necessary, check the 
following areas:
1. Lift the scanner and carefully remove any paper trapped inside.
2. Remove the duplexer from the back of the printer and check for jammed 
paper. 
3. Remove any paper stuck in the duplexer.