Epson V700 Manual

							
Top 
A Line or Line of Dots Always Appears in Your Scanned Images
The document table or transparency unit window may need cleaning. Clean \
the document table. See Cleaning the 
Scanner.
If you still have the problem, the document table or transparency unit w\
indow may be scratched. Contact Epson for 
assistance.Top
 
Straight Lines in Your Image Come Out Crooked
Make sure the document lies perfectly straight on the document table.Top
 
Your Image Is Distorted or Blurred
Make sure the document or photo lies flat on the document table. Also ma\
ke sure your document or photo is not 
wrinkled or warped.
Make sure you do not move the document or photo, or your scanner while s\
canning.
Make sure the scanner is placed on a flat, stable surface.
Select Unsharp Mask check box in Office Mode or Professional Mode window. See Adjusting the Color and Other 
Image Settings for details.
Adjust the Auto Exposure setting in Professional Mode window. See Adjusting the Color and Other Image 
Settings for details. 
Click Configuration, select the Color tab, and select Color Control and Continuous auto exposure. See 
EPSON Scan Help for details.
Click Configuration, select the Color tab, and click Recommended Value to return the Auto Exposure setting 
to the default. See EPSON Scan Help for details.
Increase the resolution setting. See EPSON Scan Help for details.Top
 
Colors Are Patchy or Distorted at the Edges of Your Image 
						

							
If your document is very thick or curled at the edges, cover the edges w\
ith paper to block external light as you scan.Top
 
Your Scanned Image Is Too Dark
If your original is too dark, try using the Backlight Correction feature in Home Mode or Professional Mode. See 
EPSON Scan Help for details.
Check the Brightness setting in Office Mode, Home Mode, or Professional Mode. See EPSON Scan\
 Help for details.
Click Configuration, select the Color tab, and change the Display Gamma setting to match your output device, 
such as a monitor or printer. See EPSON Scan Help for details.
Click Configuration, select the Color tab, and select Color Control and Continuous auto exposure. See 
EPSON Scan Help for details.
Click Configuration, select the Color tab, and click Recommended Value to return the Auto Exposure setting 
to the default. See EPSON Scan Help for details.
Click the 
 Histogram Adjustment icon in Professional Mode to adjust the brightness\
.
Check the brightness and contrast settings of your computer monitor.
Top
 
An Image on the Back of Your Original Appears in Your Scanned Image
If your original is printed on thin paper, images on the back may be vis\
ible to the scanner and appear in your scanned 
image. Try scanning the original with a piece of black paper placed on t\
he back of it. Also make sure the Document 
Type and Image Type settings are correct for your original. See Scanning in Home Mode or Scanning in Professional 
Mode for details.
Top
 
Ripple Patterns Appear in Your Scanned Image
A ripple or cross-hatch pattern (called moiré) may appear in a scan\
ned image of a printed document. It is caused by 
interference from the differing pitches in the scanner’s screen and t\
he halftone screen in your original. 
						

							
Original imageDescreening applied
Select the Descreening check box in Office Mode, Home Mode, or Professional Mode. In Profession\
al Mode, 
select an appropriate Screen Ruling for the Descreening and deselect the Unsharp Mask setting. See Adjusting 
the Color and Other Image Settings for details.
Select a lower resolution setting. See EPSON Scan Help for details.
Note:
You cannot remove ripple patterns when you are scanning film or monochro\
me images, or scanning 
using a resolution higher than 600 dpi.
Top
 
Characters Are Not Recognized Well When Converted into Editable Text (O\
CR)
Make sure the document lies perfectly straight on the document table.
In Office Mode or Home Mode, select the Text Enhancement check box.
Adjust the Threshold setting.Office Mode or Home Mode: Select Black&White as the Image Type setting. Then try adjusting the 
Threshold setting. See Converting Scanned Documents Into Editable Text for details.
Professional Mode: Click the + (Windows) or 
 (Mac OS X) button next to Image Type and make the 
appropriate Image Option setting. Then try adjusting the Threshold setting. See Converting Scanned 
Documents Into Editable Text for details.
Check your OCR software manual to see if there are any settings you can \
adjust in your OCR software.
Top
 
Scanned Colors Differ From the Original Colors
Make sure the Image Type setting is correct. See Scanning in Office Mode, Scanning in Home Mode, or Scanning 
in Professional Mode for details.
Click Configuration, select the Color tab, and change the Display Gamma setting to match your output device, 
such as a monitor or printer, in the Color menu. See EPSON Scan Help for\
 details.
Adjust the Auto Exposure setting in Professional Mode. Also try selecting a different Tone Correction setting. 
See Adjusting the Color and Other Image Settings for details.
Click Configuration, select the Color tab, and select Color Control and Continuous auto exposure in the 
Color menu. See EPSON Scan Help for details. 
						

							
Click Configuration, select the Color tab, and click Recommended Value to return the Auto Exposure setting 
to the default. See EPSON Scan Help for details.
Click Configuration, select the Preview tab, and turn on the Quality Preview setting in the Preview menu. 
See EPSON Scan Help for details.
Make sure to enable the Embed ICC Profile setting. In the File Save Settings window, select JPEG or TIFF as 
the Type setting. Click Options, then select the Embed ICC Profile check box. To access the File Save Settings 
window, see EPSON Scan Help for details.
Check the color matching and color management capabilities of your compu\
ter, display adapter, and software. 
Some computers can change the palette of colors on your screen. See your\
 software and hardware manuals for 
details.
Use the color management system for your computer: ICM for Windows, or C\
olorSync for Macintosh. Add a color 
profile that matches your monitor to improve on-screen color matching. E\
xact color matching is very difficult. 
Check your software and monitor documentation for information on color m\
atching and calibration.
Note:In the Home Mode, when Illustration, Magazine, Newspaper, Text/Line Art \
is selected for the 
document type, EPSON sRGB is embedded even if other ICM/ColorSync settin\
g is selected.
In the Office Mode, EPSON sRGB is embedded even if other ICM/ColorSync s\
etting is selected.
In the Professional Mode, when Document is selected for the Auto Exposur\
e type, EPSON sRGB 
is embedded even if other ICM/ColorSync setting is selected.
Printed colors can never exactly match the colors on your monitor becaus\
e printers and monitors use different 
color systems: monitors use RGB (red, green, and blue) and printers ty\
pically use CMYK (cyan, magenta, yellow, 
and black). Top
 
Striped Rings Appear in Your Scanned Image of Film or Slides Images (EP\
SON Perfection V330 
Photo only)
A ring-shaped pattern of stripes (called a Newton ring) sometimes appe\
ars on scanned images of transparent materials. 
This may occur if the film is curled.
Place the film or slides with the base side facing up and preview using \
thumbnail preview. Then flip the previewed image 
by clicking the 
 mirroring icon in the Preview window. See Adjusting the Color and Other Image Settings for details.
Top
 
Images are Rotated Incorrectly
Make sure the documents or photos are placed on the document table corre\
ctly. See Placing Documents or 
Photos for details.
Make sure the film or slides are placed in the film holder correctly and\
 the film holder is properly positioned on 
the document table. See Placing Film or Slides (EPSON Perfection V330 Photo Only) for details.
If you are scanning using thumbnail previews in Home Mode or Professiona\
l Mode, select the image and click the 
 rotation icon to rotate it. See Previewing and Adjusting the Scan Area for details.
Try disabling or enabling the Auto Photo Orientation setting. Full Auto Mode: Click Customize, and select or deselect Auto Photo Orientation.
Home Mode or Professional Mode: Click Configuration, select the Preview tab, and select or deselect 
Auto Photo Orientation. 
						

							
Note:The Auto Photo Orientation feature will not work when you scan newspaper\
 or magazine pages, 
documents, illustrations, or line art. The feature will also not work wh\
en you scan images that 
are 5.1 cm (2 inches) or smaller on any side.
The Auto Photo Orientation feature may not work correctly if the faces i\
n your image are very 
small or not looking straight ahead, or if the faces are of infants. The\
 feature may also not work 
correctly if you scan an indoor image that contains no faces, an outdoor\
 image in which the sky 
is not at the top, or any image containing bright spots or objects in lo\
cations other than the top 
of your image.
Top
  
						

							
 
Home > Solving Problems 
Uninstalling Your Scanning Software
For Windows 
For Mac OS X 
You may need to uninstall and then reinstall your scanner software to so\
lve certain problems or if you upgrade your 
operating system.
For Windows
Note:
For Windows 7 and Vista, you need an administrator account and password \
if you log on as a 
standard user.
For Windows XP, you must log on to a Computer Administrator account.
Turn off the scanner.
Disconnect the scanner’s interface cable from your computer.
Do one of the following.
Windows 7 and Vista: Click the start button and select Control Panel.
Windows XP: Click Start and select Control Panel.
Do one of the following.
Windows 7 and Vista: Click Uninstall a program from the Programs category.
Windows XP: Double-click the Add or Remove Programs icon.
Select the software you want to uninstall such as EPSON Scan, your scann\
er’s Manual, and the application from the 
list displayed.
Do one of the following.
Windows 7: Click Uninstall/Change.
Windows Vista: Click Uninstall/Change, and then click Continue in the User Account Control window.
Windows XP: Click Change/Remove.
When the confirmation window appears, click Yes.
Follow the on-screen instructions. 
						

							
In some cases, a message may appear to prompt you to restart your comput\
er. If so, make sure I want to 
restart my computer now is selected and click Finish.Top
 
For Mac OS X
Note:
To uninstall applications you must log on to a Computer Administrator ac\
count. You cannot 
uninstall programs if you log on as a Limited account user.
You can download an uninstaller for the driver from http://www.epson.com. Next, select the 
support section of your local Epson Web site.
Double-click the Applications folder in your Mac OS X hard drive, select the application you want to \
uninstall, and then 
drag it to the Trash icon.
To uninstall EPSON Scan, launch the installer from the software CD that \
came with your scanner. In the pull-down menu, 
choose Uninstall to remove the driver. Top
  
						

							
 
Home > Solving Problems 
EPSON Technical Support
Internet Support 
Speak to a Support Representative 
Purchase Accessories 
Internet Support
Visit Epson’s support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) and select your 
product for solutions to common problems. You can download drivers and d\
ocumentation, get FAQs and troubleshooting 
advice, or e-mail Epson with your questions.Top
 
Speak to a Support Representative
Before you call Epson for support, please have the following information\
 ready:Product name
Product serial number (located on a label on the product)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
Then call:
U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Frida\
y, and 7 AM to 4 PM, Pacific Time, 
Saturday
Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Fri\
day, and 7 AM to 4 PM, Pacific Time, 
Saturday
Days and hours of support are subject to change without notice. Toll or \
long distance charges may apply.
Note:
For help using any other software on your system, see the documentation \
for that software or Other 
Software Technical Support.
Top
 
Purchase Accessories
You can purchase genuine EPSON accessories from an EPSON authorized rese\
ller. To find the nearest reseller, call 800-
GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca  
						

							
(Canadian sales).Top
  
						

							
 
Home > Solving Problems 
Other Software Technical Support
ABBYY FineReader 
(408) 457-9777, www.abbyy.com, [email protected]
ArcSoft MediaImpression and Scan-n-Stitch Deluxe 
(510) 979-5599 (installation issues only), (510) 979-5555 (techni\
cal issues; fee applies), www.arcsoft.com