Epson V700 Manual

							
a. transparency unit window
Make sure that no dust builds up on the surface of the document table or\
 the transparency unit window. Dust can 
cause spots in your scanned images. 
						

							
 
Home > Maintenance 
Transporting the Scanner
Before you transport the scanner for a long distance or store it for an \
extended period of time, the scanner’s carriage 
needs to be in the home position to prevent damage.
Make sure the carriage is in the home position on the right side of the \
scanner. If the carriage is not in the home 
position, turn on the scanner and wait until the carriage moves to the h\
ome position.
Press the  Power button for 3 seconds to turn off the scanner, then unplug the AC \
adapter.
Disconnect the USB cable from the scanner.
Attach the packing materials that came with the scanner, then repack the\
 scanner in its original box or a similar 
box that fits the scanner snugly. 
						

							
 
Home > Maintenance 
Power Off Timer Setting
The product turns off automatically if no operations are performed for t\
he selected period. You can adjust the time 
before power management is applied. Any increase will affect the product\
s energy efficiency. Please consider the 
environment before making any change.
Follow the steps below to adjust the time.
Start EPSON Scan Settings.
Windows:  
Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings 
Mac OS X:  
Select Applications > EPSON Software > EPSON Scan Settings.
Click Power Off Timer.
Adjust the Power Off Timer Setting as necessary, and then click OK. 
						

							
 
Home > Solving Problems 
Scanner Problems
The Status Light Is Flashing 
The Scanner Does Not Turn On 
The Scanner Does Not Turn Off 
The Scanner Turns Off 
You Cannot Start Epson Scan 
Pressing a Scanner Button Does Not Start the Correct Program 
The Status Light Is Flashing
The Status light is between the  Power/ Start button and the  scan to PDF button.
Color Indicator Status Meaning
Green
 On Ready to scan images.
 Flashing Initializing or scanning.
Orange
 Flashing  An error has occurred.
Make sure the scanner is connected to your computer properly. 
Make sure the scanner software is fully installed. See the Start 
Here sheet for instructions on installing the scanner software.
Press the 
 Power button for 3 seconds to turn off the scanner, 
then turn it on again. If the Status light is still flashing orange, 
the scanner may be malfunctioning, or the scanner light source 
may need to be replaced. See Epson Technical Support for details.
(None)
 Off The scanner is off.
Top
 
The Scanner Does Not Turn On
Make sure your scanner’s AC adapter is securely connected to the scan\
ner and a working electrical outlet.
Make sure the electrical outlet works. If necessary, test it by plugging\
 in another electrical device and turning it 
on. Top
 
The Scanner Does Not Turn Off
Make sure you press the  Power button for 3 seconds to turn off the scanner. 
						

							
Make sure the scanning software is not running.Top
 
The Scanner Turns Off
Make sure the Power Off Timer is set. This feature allows you to set the\
 timer (number of minutes) for when to 
automatically shut down the scanner. For more details, see Power Off Timer Setting.
Top
 
You Cannot Start EPSON Scan
Wait until the green status light stops flashing to indicate that the sc\
anner is ready to scan.
Make sure the scanner is turned on.
Turn off the scanner and computer, then check the interface cable connec\
tion between them to make sure it is 
secure.
Use the USB cable that came with your scanner or that is indicated in USB Interface.
Note:
A USB cable is not bundled with the scanner in some areas.
Connect the scanner directly to the computer’s USB port or through on\
e USB hub only. The scanner may not work 
properly when connected to the computer through more than one USB hub. I\
f the problem persists, try 
connecting the scanner directly to the computer.
Make sure your computer supports USB. See Checking For Windows USB Support for instructions.
Make sure you select the correct scanner when starting to scan. For Windows: When you start EPSON Scan using the 
  Start button or the EPSON Scan icon, and the 
Select Scanner list is displayed, make sure you select the model of your\
 scanner.
For Mac OS X: When you start EPSON Scan from the EPSON Software folder in the Applica\
tions folder and 
the Select Scanner list is displayed, make sure you select your scanner \
model.
If you are using any TWAIN-compliant program, such as ArcSoft MediaImpre\
ssion, make sure that the correct 
scanner is selected as the Scanner or Source setting.
If you are using any TWAIN-compliant application, the error may be occur\
ring because the TWAIN-compliant 
application is currently unstable. Try using a different TWAIN-compliant\
 application. If the problem persists, try 
restarting the computer.
If you upgraded your computer’s operating system, you need to reinsta\
ll EPSON Scan. Uninstall EPSON Scan as 
described in Uninstalling Your Scanning Software, then reinstall it as described in the Start Here sheet.
Make sure your computer and USB meets the system requirements. See System Requirements for details.
For Windows only: 
Make sure your scanner’s name appears under Imaging device without a \
(?) or an exclamation (!) mark in the Device 
Manager window. If the scanner’s name appears with one of these marks\
 or as an Unknown device, uninstall EPSON 
Scan as described in Uninstalling Your Scanning Software, then reinstall it as described in the Start Here sheet.
Checking For Windows USB Support
Do one of the following: 
						

							
Windows 7 and Vista: Click the  Start button icon and select Control Panel.
Windows XP: Click Start and select Control Panel.
Do one of the following:
Windows 7: Click System and Security and then System.
Windows Vista: Click System and Maintenance and then System.
Windows XP: Click or double-click the System icon.
Do one of the following:
Windows 7: Click Device Manager.
Windows Vista: Click Device Manager, then click Continue in the User Account Control window.
Windows XP: Click the Hardware tab, then click Device Manager.
Scroll down and double-click Universal Serial Bus controllers.
If a USB Universal Host Controllers and USB Root Hub are listed, Windows supports USB.
Try scanning again. If your scanner still is not recognized, contact Eps\
on for assistance. See Epson Technical 
Support.
Top
 
Pressing a Scanner Button Does Not Start the Correct Program
Make sure EPSON Scan and EPSON Event Manager are installed correctly.
Check if you have assigned a program to the scanner button. See Assigning a Program to a Scanner Button for 
details.
Mac OS X: Make sure you are logged on as the user who installed the scanner softw\
are. Other users must first  
						

							
start EPSON Scanner Monitor in the Epson Software folder in the Applicat\
ions folder and then press a button to 
scan.Top
  
						

							
 
Home > Solving Problems 
Scanning Problems
You Cannot Scan Using the Thumbnail Preview 
You Have Trouble Adjusting the Scan Area in the Thumbnail Preview 
Negative Film Preview Images Look Strange (EPSON Perfection V330 Photo \
only) 
You Cannot Scan Multiple Images at One Time 
You Cannot Scan in Full Auto Mode 
Scanning Takes a Long Time 
You Cannot Scan Film or Slides (EPSON Perfection V330 Photo only) 
You Cannot Scan Using the Thumbnail Preview
If you are using Full Auto Mode and Office Mode, the thumbnail preview i\
s not available. Change the scan mode 
to Home Mode or Professional Mode. See Selecting an EPSON Scan Mode for details.
If you are scanning images with a very dark or bright background, use no\
rmal preview and create marquees on 
the area you want to scan. See Previewing and Adjusting the Scan Area for details.
If you are scanning a film strip including both panoramic and regular si\
ze images, the panoramic images are not 
previewed. For the panoramic images, use normal preview and create marqu\
ees on the area you want to scan. 
See Previewing and Adjusting the Scan Area for details.
If you are scanning a large size document, use normal preview and create\
 marquees on the area you want to 
scan. See Previewing and Adjusting the Scan Area for details.
Make sure the Document Type setting (Home Mode) or Document Type and Film Type setting (Professional 
Mode) are correct. See Scanning in Home Mode or Scanning in Professional Mode for details.
Click Configuration, select the Preview tab, and adjust the thumbnail cropping area using the Thumbnail 
Cropping Area slider.
If you are scanning in Home Mode and Illustration, Magazine, Newspaper o\
r Text/Line Art is selected as 
Document Type, thumbnail preview is not available.Top
 
You Have Trouble Adjusting the Scan Area in the Thumbnail Preview
Create a marquee or adjust the existing marquee to select the area you w\
ant to scan. See Creating a Marquee on 
a Preview Image for details.
Click Configuration, select the Preview tab, and adjust the thumbnail cropping area using the Thumbnail 
Cropping Area slider. 
Use the normal preview and create marquees on the area you want to scan.\
 See Adjusting the Color and Other 
Image Settings for details.
Top
 
Negative Film Preview Images Look Strange (EPSON Perfection V330 Photo \
only) 
						

							
Make sure the Document Type setting (Home Mode) or Film Type settings (Professional Mode) are set correctly 
for your film. See Scanning in Home Mode or Scanning in Professional Mode for details.
If you are in normal preview, the dark area around the film and the fram\
e of the film holder is perceived as 
white. This alters the exposure and causes images to appear darker. Crea\
te marquees on the image area you 
want to scan, then click Zoom to preview the area. See Previewing and Adjusting the Scan Area for details.
Use thumbnail preview instead of normal preview. See Previewing and Adjusting the Scan Area for details.Top
 
You Cannot Scan Multiple Images at One Time
Position photos at least 20 mm (0.8 inch) apart from each other on the\
 document table. Top
 
You Cannot Scan in Full Auto Mode
If you are scanning images with a very dark or bright background, switch\
 to Office Mode, Home Mode, or 
Professional Mode. To change the scan mode, see Selecting an Epson Scan Mode. Then, use normal preview and 
create marquees on the area you want to scan. See Previewing and Adjusting the Scan Area for details.
If you are scanning a large size document, such as A4, switch to Office \
Mode, Home Mode, or Professional Mode. 
To change the scan mode, see Selecting an EPSON Scan Mode. Then, use normal preview and create marquees 
on the area you want to scan. See Previewing and Adjusting the Scan Area for details.
Top
 
Scanning Takes a Long Time
Try scanning your original at a lower resolution setting to speed up sca\
nning. See EPSON Scan Help for details.
Computers with USB 2.0 (high speed) ports can scan faster than those w\
ith USB 1.1 ports. If you are using a USB 
2.0 port with your scanner, make sure it meets the system requirements. \
See System Requirements for details.Top
 
You Cannot Scan Film or Slides (EPSON Perfection V330 Photo only)
Make sure the document mat is removed from the scanner cover. See Removing the Document Mat for details.
Make sure your film or slides are placed in the film holder correctly an\
d the film holder is properly positioned on 
the document table. See Placing Film or Slides (EPSON Perfection V330 Photo Only) for details.
Make sure the Document Type setting (Home Mode) or Film Type settings (Professional Mode) are set correctly 
for your film/slide type. See Scanning in Home Mode or Scanning in Professional Mode for details.Top
  
						

							
 
Home > Solving Problems 
Scan Quality Problems
The Edges of Your Original Are Not Scanned 
You See Only a Few Dots in Your Scanned Image 
A Line or Line of Dots Always Appears in Your Scanned Images 
Straight Lines in Your Image Come Out Crooked 
Your Image Is Distorted or Blurred 
Colors Are Patchy or Distorted at the Edges of Your Image 
Your Scanned Image Is Too Dark 
An Image on the Back of Your Original Appears in Your Scanned Image 
Ripple Patterns Appear in Your Scanned Image 
Characters Are Not Recognized Well When Converted into Editable Text (O\
CR) 
Scanned Colors Differ From the Original Colors 
Striped Rings Appear in Your Scanned Image of Film or Slides Images (EP\
SON Perfection V330 Photo only) 
Images are Rotated Incorrectly 
The Edges of Your Original Are Not Scanned
If you are scanning in Full Auto Mode, or using thumbnail preview in Hom\
e Mode or Professional Mode, move the 
document or photo about 6 mm (0.2 inch) away from the horizontal (b)\
 and vertical (a) edges of the document 
table to avoid cropping.
If you are scanning using normal preview in Office Mode, Home Mode, or P\
rofessional Mode, move the document 
or photo about 3 mm (0.12 inch) away from the horizontal (b) and ver\
tical (a) edges of the document table to 
avoid cropping. 
Top 
You See Only a Few Dots in Your Scanned Image
Make sure the document or photo is placed on the document table with the\
 side to be scanned facing down. See 
Placing Documents or Photos for details.
When scanning with the Black&White setting in Office Mode or Home Mode, or the Black & White setting in 
Professional Mode, change the Threshold setting. See Adjusting the Color and Other Image Settings for details.