Epson V600 Manual

Home > Solving  Problems
Scanning Problems
You Cannot Scan  Using the  Thumbnail Preview
You Have  Trouble Adjusting  the  Scan  Area  in  the  Thumbnail Preview
Negative  Film Preview  Images  Look Strange
You Cannot Scan  Multiple  Images  at One  Time
You Cannot Scan  in  Full Auto  Mode
Scanning  Takes  a  Longer  Time
You Cannot Scan  Film or  Slides
You  Cannot Scan Using the Thumbnail Preview
If you  are  using Full Auto  Mode or  Office Mode,  the  thumbnail  preview  is not  available. Change...

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You  Cannot Scan Multiple  Images at One Time
Position  photos at least 20 mm  (0.8 inch)  apart  from each other on  the  document table.
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You  Cannot Scan in Full Auto  Mode
If you  are  scanning  images with  a  very  dark  or  bright background,  switch to  Office Mode,  Home  Mode,  or  Professional
Mode.  To  change  the  scan mode, see  Changing  the  Scan  Mode . Then,  use normal  preview  and create  marquees on
the  area  you  want  to  scan.  See Previewing  and Adjusting  the  Scan...

Home > Solving  Problems
Scan Quality Problems
The  Edges of Your Original Are  Not  Scanned
You See Only a  Few Dots in  Your Scanned Image
A Line or  Line of Dots Always Appears in  Your Scanned Images
Straight  Lines in  Your Image  Come Out  Crooked
Your Image  Is  Distorted
Colors  Are  Patchy  or  Distorted  at the  Edges of Your Image
Your Scanned Image  Is  Too  Dark
An  Image  on  the  Back of Your Original Appears in  Your Scanned Image
Ripple Patterns Appear in  Your Scanned Image
Characters...

The  document table or  transparency unit  window may need  cleaning.  Clean  the  document table. See Cleaning  the  Scanner.
If you  still  have  the  problem, the  document table or  transparency unit  window may be  scratched. Contact  Epson  Support for
assistance.  See Epson  Technical Support .
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Straight Lines  in Your  Image  Come  Out Crooked
Make  sure the  document lies perfectly straight on  the  document table.
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Your  Image  Is Distorted
Make  sure the  document or  photo lies flat  on...

Your  Scanned  Image  Is Too Dark
If your original  is too  dark,  try  using the  Backlight  Correction feature in  Home  Mode or  Professional  Mode.  See
Fixing Backlit  Photos  for instructions.
Check  the  Brightness  setting  in  Office Mode,  Home  Mode,  or  Professional  Mode.  See Epson  Scan  Help  for details.
Click  Configuration , select  the  Color  tab, and change  the  Display  Gamma  setting  to  match  your output device,
such  as  a  monitor  or  printer.  See Epson  Scan  Help  for...

Select a  lower  resolution setting. See Selecting the  Scan  Resolution for instructions.
Note:
You cannot remove ripple  patterns when you  are  scanning  film or  monochrome images, or  scanning  using a
resolution higher than 600  dpi.
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Characters  Are Not Recognized Well When Converted  into  Editable Text
(OCR)
Make  sure the  document lies perfectly straight on  the  document table.
In Office Mode or  Home  Mode,  select  the  Text Enhancement  check box.
Adjust the  Threshold  setting.
Office...

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Striped  Rings  Appear  in Your  Scanned  Image  of Film or Slides Images
A ring-shaped pattern of stripes (called  a  Newton ring)  sometimes appears on  scanned  images of transparent materials.  This
may occur  if  the  film is curled.
Place the  film or  slides  with  the  base  side  facing  up and preview  using thumbnail  preview. Then flip  the  previewed  image by
clicking  the  
 mirroring icon  in  the  Preview  window.  See Adjusting  the  Color  and Other  Image  Settings for...

Home > Solving  Problems
Uninstalling Your Scanning Software
For  Windows
For  Mac OS X
You may need  to  uninstall  and then reinstall your scanner  software  to  solve certain  problems  or  if  you  upgrade  your operating
system.
For Windows
Note:
For  Windows 8, 7, and Vista,  you  need  an  administrator  account  and password  if  you  log  on  as  a
standard  user.
For  Windows XP, you  must  log  in  as  an  administrator.
Turn  off  the  scanner.
Disconnect the  scanner’s  interface cable  from...

In most cases,  you  do  not  need  to  uninstall  your product  software  before reinstalling  it.  However, you  can download the
Uninstaller utility  from the  Epson  support  website  to  uninstall  your product  software  as  described  here.
Note:To  uninstall  applications  you  must  log  in  as  an  administrator.  You cannot uninstall  programs  if  you  log
on  as  a  Limited account  user.
If you  find that  reinstalling  your product  software  does  not  solve a  problem, contact Epson .
To...

Home > Solving  Problems
Epson Technical Support
Before Contacting Epson
Help  for Users in  North  America
Help  for Users in  Latin America
Other  Software Technical Support
Before  Contacting Epson
If your Epson  product  is not  operating properly and you  cannot solve the  problem  using the  troubleshooting  information in  your
product  documentation, contact Epson  support  services  for assistance.
Epson  support  will  be  able to  help  you  much more  quickly  if  you  give them the...