Epson Stylus Pro 11880 User Manual

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Colors are incorrect or 
missing.◗Make sure the Media Type setting in the printer software is correct for the media 
you’re printing on.
◗If you are using the color management features in Photoshop or another 
application, you must turn off color management in the printer driver. See page 81 
(Mac OS X) or page 100 (Windows).
◗Adjust the Color Density setting in the Paper Configuration utility.
◗If you’re using a third-party RIP or non-Epson media, custom color profiles will...

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Your print appears 
blurry or smeared.◗Make sure the Media Type setting in the printer software is correct for the media 
you’re printing on.
◗If you’re printing on non-Epson media, you may need to adjust the paper thickness 
setting, drying time, or color density. Use your printer software (page 82 for 
Mac OS X or page 109 for Windows) to choose the correct setting. When you’re 
done printing with a custom paper configuration, be sure to return the setting to 
standard (STD)....

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Solving Operational Problems
If you can’t turn the printer on, if it stops printing unexpectedly, or if 
nothing prints, check the following: 
Paper is loaded correctly. 
The printer is plugged securely into a working electrical outlet that’s not 
controlled by a switch or timer.
The interface cable is securely connected to the printer and your system.
The voltage supplied by the electrical outlet matches the voltage on the 
printer’s rating label. If not, turn off the power...

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Solving Miscellaneous Printing Problems
If your printouts are not what you expected, try the suggestions below:
ProblemSolution
Your print has incorrect 
margins.◗Check the page size or paper size settings in your application. Make sure they 
are within the printer’s printable area.
◗Make sure the Paper Size and Borderless settings in your printer software are 
correct for the paper you’re using.
◗Paper is loaded incorrectly. Follow the instructions in Chapter 2 to reload the...

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Solving Paper Problems
If paper feed or paper jam problems occur frequently, try one or more of the 
following solutions:
For roll paper, try adjusting the Paper Suction setting. See page 69 for 
more information. You can also adjust this setting through your printer 
driver.
For heavy or thick media, follow the instructions on page 66 to load the 
media correctly.
Make sure the paper is not folded, wrinkled, or damp.
Make sure cut sheets are loaded in the “portrait”...

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Make sure the Media Type and Paper Source settings in the printer 
software are correct.
Make sure the platen gap setting is correct for the paper or media you’re 
printing on. See page 68 for more information.
If you’re not using Epson media, use a paper configuration to adjust for 
the paper’s thickness and drying time; see page 69.
Clearing Paper Jams
When roll paper gets jammed in the printer, printing stops and you see a 
PAPER JAM message on the LCD display. Follow these...

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3. Rewind the paper.
4. Open the front cover if paper is jammed inside the printer.
5. Carefully pull down the jammed paper. 
6. Close the front cover, if necessary. Press the P Power button to turn the 
printer off and then back on.
7. Reload your paper.
Caution: To avoid 
damaging the printer, do 
not touch the cables 
around the print head. Be 
careful not to touch the 
roller, ink absorption pad, 
and ink tubes inside the 
printer.
 

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Uninstalling and Reinstalling the Printer Driver
If you need to uninstall and then reinstall the printer driver software for any 
reason, follow the instructions in the appropriate section below. 
Macintosh
1. Open the Applications folder, then the Utilities folder.
2. Double-click 
Printer Setup Utility, select your printer, and then click 
Delete.
3. Insert the printer software CD-ROM. 
4. Open the window and double-click the 
Epson installer icon.
5. Select 
Uninstall from...

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Clearing Stored Print Information
Your Epson printer stores various print information for the last nine jobs 
printed, such as print job name, computer name, date, time, number of 
prints, etc.
If you wish to clear this information (for example, before selling your Epson 
printer to another party), you may do so by running the printer’s nozzle 
check pattern nine times. See the instructions for running the nozzle check 
utility from the control panel on page 124.
Environmental
Electrical
Check...

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Dimensions and Weight
Printer Interfaces
USB (1.1 and 2.0 compatible)
10/100/1000 BaseT Ethernet port
Safety Approvals
Media
Roll Paper
Specification
Height46.85 inches (1,190 mm)
Width92.44 inches (2,348 mm)
Depth26.97 inches (685 mm)
Approximate weight 
(without consumables)331.1 lb (150.5 kg) 
Safety standardsUL 60950-1, CSA No. 60950-1 
EMCFCC part 15 subpart B, class A, 
CAN/CSA-CEI/IEC CISPR 22, class A
Note: Since the quality of 
any particular brand or 
type of paper may...