Epson Stylus Pro 11880 User Manual

							Epson Stylus® Pro 11880
USER’S GUIDE
 
						

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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in 
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior 
written permission of Seiko
 Epson Corporation. The information contained herein is designed only for use with 
these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
Trademarks
Epson
, Epson Stylus, Epson ESC/P, and MicroWeave are registered trademarks and Epson Exceed Your Vision is 
a registered logomark of Seiko
 Epson Corporation.
PhotoEnhance is a trademark, Epson UltraChrome K3 and UltraSmooth are registered trademarks, and Epson 
Preferred and Epson Store are service marks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of 
their respective owners. Epson disclaims any and all rights in those marks.
The contents of this manual are subject to change without notice.
Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for 
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of 
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to 
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or 
any consumable products other than those designated as Original Epson Products or Epson Approved Products by 
Seiko Epson Corporation. 
© 2010 Epson America, Inc. 12/10
 
						

							3 FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to 
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference 
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate 
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause 
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause 
harmful interference, in which case the user will be required to correct the interference at his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC 
Certification of this device and may cause interference levels which exceed the limits established by the FCC for 
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this 
device. If this equipment has more than one interface connector, do not leave cables connected to unused 
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to 
operate the equipment.
For Canadian Users
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference, in which case the 
user may be required to take adequate measures.
 
						

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5
Introduction
Warnings, Cautions, Notes, and Tips  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
Options and Accessories  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Where To Get Help  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Macintosh System Requirements   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Windows System Requirements   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Important Safety Instructions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Ink Cartridge Safety Instructions   . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
Printer Parts   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Front   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Back  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Control Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
LCD Display   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
1 Setting Up the Printer
Unpacking and Assembling the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Unpacking and Assembling the Stand   . . . . . . . . . . . . . . . . . . . . . . .  20
Unpacking the Printer   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Mounting the Printer on the Stand   . . . . . . . . . . . . . . . . . . . . . . . . .  23
Unpacking the Auto Take-Up Reel   . . . . . . . . . . . . . . . . . . . . . . . . .  25
Installing the Auto Take-up Reel   . . . . . . . . . . . . . . . . . . . . . . . . . . .  25
Installing the Take-up Reel Core and Paper Guides  . . . . . . . . . . . . . 29
Plugging in the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  31
Installing Ink   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33
Connecting the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
Configuring the Network Interface  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
Updating Your Printer Firmware   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Downloading the Firmware  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Updating the Firmware   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
Configuring the Printer for Your Network  . . . . . . . . . . . . . . . . . . . . . . .  40
Contents
 
						

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6|Contents
2 Handling Paper and Other Media
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Guidelines for Using Epson Media  . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Using Roll Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
Roll Paper Guidelines  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
Selecting the Paper Type   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  44
Setting Up Automatic Media Tracking and Identification   . . . . . . . . 45
Preparing the Spindle  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  47
Loading the Paper onto the Spindle  . . . . . . . . . . . . . . . . . . . . . . . . .  48
Placing the Paper in the Printer   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
Removing Paper from the Spindle   . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Cutting Paper Manually  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  54
Printing Trim Lines  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  55
Using the Auto Take-up Reel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  56
Using Cut Sheet Paper   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62
Loading Cut Sheets   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  63
Loading Small Cut Sheets or Fine Art Paper . . . . . . . . . . . . . . . . . . .  65
Printing on Posterboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  66
Adjusting the Platen Gap for Thick or Thin Paper  . . . . . . . . . . . . . .  68
Optimizing the Settings for Your Paper   . . . . . . . . . . . . . . . . . . . . . . . . .  69
Creating Custom Paper Configurations  . . . . . . . . . . . . . . . . . . . . . .  69
Printing Your Paper Configurations  . . . . . . . . . . . . . . . . . . . . . . . . .  71
Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  71
3 Printing with Epson Drivers for Macintosh
Choosing Page Setup Options   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  77
Selecting the Correct Media Type Setting  . . . . . . . . . . . . . . . . . . . . . . . .  80
Choosing Printer Color Management Options  . . . . . . . . . . . . . . . . . . . .  81
Choosing Paper Configuration Options  . . . . . . . . . . . . . . . . . . . . . . . . .  82
Choosing Roll Paper Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  84
Borderless Printing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  85
Controlling Image Processing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  87
Choosing Advanced Black and White Photo Settings  . . . . . . . . . . . . . . .  87
Creating a Custom Preset and Printing  . . . . . . . . . . . . . . . . . . . . . . . . . .  90
Managing Print Jobs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Checking Ink Levels and the Maintenance Tank   . . . . . . . . . . . . . . . . . .  92
 
						

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Contents|7
4 Printing with Epson Drivers for Windows
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  96
Selecting the Correct Media Type Setting  . . . . . . . . . . . . . . . . . . . . . . . .  99
Choosing Printer Color Management Options  . . . . . . . . . . . . . . . . . . .  100
Choosing Roll Paper Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  102
Borderless Printing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  104
Choosing Cut Sheet Paper Options   . . . . . . . . . . . . . . . . . . . . . . . . . . .  106
Choosing Page Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  107
Choosing Paper Configuration Options  . . . . . . . . . . . . . . . . . . . . . . . .  108
Choosing Advanced Black and White Photo Settings  . . . . . . . . . . . . . .  109
Customizing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  111
Saving and Sharing Custom Driver Settings  . . . . . . . . . . . . . . . . . .  111
Saving and Sharing Custom Media Settings  . . . . . . . . . . . . . . . . . .  112
Editing Printer Driver Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  114
Managing Print Jobs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Using the Progress Meter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  115
Optimizing Print Speed  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  116
Setting Monitoring Preferences   . . . . . . . . . . . . . . . . . . . . . . . . . . .  117
5 Maintaining and Transporting the Printer
Checking Printer Status   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  120
Printing Status Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  120
Viewing Status Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  121
Checking and Cleaning the Print Head   . . . . . . . . . . . . . . . . . . . . . . . .  122
Running the Nozzle Check and Head Cleaning Utilities   . . . . . . . .  122
Using the Control Panel Menu   . . . . . . . . . . . . . . . . . . . . . . . . . . .  124
Automatically Checking and Cleaning the Print Head  . . . . . . . . . .  124
Running a Power Cleaning Cycle  . . . . . . . . . . . . . . . . . . . . . . . . . .  125
Aligning the Print Head   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  126
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  127
Changing the Date and Time  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  130
Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  131
Replacing the Paper Cutter Blade  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  132
Removing the Old Blade   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  132
Installing the New Cutter Blade  . . . . . . . . . . . . . . . . . . . . . . . . . . .  134
Replacing the Maintenance Tanks   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  135
Cleaning the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  138
 
						

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8|Contents
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . .  140
Preparing the Printer for Shipment   . . . . . . . . . . . . . . . . . . . . . . . .  140
Moving the Printer on the Stand   . . . . . . . . . . . . . . . . . . . . . . . . . .  142
Setting Up the Printer After Transportation  . . . . . . . . . . . . . . . . . .  142
6 Solving Problems
Diagnosing Problems   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  143
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . .  144
Improving Print Quality  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  149
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  153
Solving Miscellaneous Printing Problems   . . . . . . . . . . . . . . . . . . . . . . .  154
Solving Paper Problems   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  155
Clearing Paper Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  156
Uninstalling and Reinstalling the Printer Driver  . . . . . . . . . . . . . . . . . .  158
Macintosh   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Windows   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  158
7 Specifications
Clearing Stored Print Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  159
Environmental   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Electrical  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Dimensions and Weight  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  160
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  160
Safety Approvals  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  160
Media  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  160
Roll Paper   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Cut Sheets   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  162
Ink Cartridges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  162
Appendix
Control Panel Menus   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  163
Epson Roll Paper Information and ICC Profiles  . . . . . . . . . . . . . . . . . .  166
Epson Cut Sheet Paper Information and ICC Profiles   . . . . . . . . . . . . .  167
Managing Color With Profiles   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  168
Aligning the Print Head Manually   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  172
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  175
 
						

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9
This User’s Guide provides important information on setting up and using 
your printer, loading paper, using the Epson® printer drivers, and replacing 
ink cartridges. It also tells you how to maintain your printer to keep it 
working at its best, and provides troubleshooting tips in case you have a 
problem. 
For additional information, see the following:
•The Quick Reference Guide provides a handy summary of procedures for 
daily use and printer maintenance—loading paper, replacing ink 
cartridges and other components, cleaning and aligning the print head, 
and using the printer’s menu system. Attach it to your printer for easy 
reference.
The on-screen Epson Network Guide on your computer or the printer 
CD-ROM describes how to set up and configure the printer for use on a 
network.
The Printer Guide is a printed version of this manual, including software 
installation instructions.
Warnings, Cautions, Notes, and Tips
Please follow these guidelines as you use this book:
WARNINGS must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints on how to get the most out of your printer.
Introduction
 
						

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10|Introduction
Options and Accessories
Your Epson Stylus® Pro 11880 offers these optional upgrades and 
accessories:
In addition, you can order these user-replaceable items: 
You can purchase optional equipment and genuine Epson ink and paper 
from an Epson Professional Imaging authorized reseller. To find the nearest 
reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca 
(Canadian sales), or call 800-GO-EPSON (800-463-7766). Or you can 
purchase online at www.proimaging.epson.com
 (U.S. sales) or 
www.epson.ca (Canadian sales). 
Where To Get Help
Epson provides technical support and information on the installation, 
configuration, and operation of professional printing products through the 
Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6
AM to 
6
PM, Pacific Time, Monday through Friday. Days and hours of support are 
subject to change without notice.  Optional equipment 
OptionPart number
Retractable Fabric-Based Media Bin C12C890401
Replacement 64-inch Wide Take-up Reel Core  C64CORE
Additional Dual Tension Media Spindle—2-inch/3-inch C12C811231
One-year Epson Preferred Plus Service and Support Plan EPP1188B1
Two-year Epson Preferred Plus Service and Support Plan EPP1188B2
Tip: Check the Epson Pro 
Imaging website at 
www.proimaging.epson.
com for accessories and 
options that are currently 
available.
Consumables and user-replaceable parts
PartPart number
Replacement Ink Maintenance Tank (see page 135) C12C890191
Replacement Printer Cutter Blade (see page 132) C12C815291
Ink Cartridges  See page 128 for a 
complete list.
SM