Epson Stylus Photo RX620 User Manual

Problems and Solutions71 The file size is too big. 
Adjust your scan settings. Try selecting a lower resolution (dpi), saving the file in a 
different format, or scanning only part of the image. Typically, 300 dpi is adequate 
for images that will be printed. 
The printed image is larger or smaller than the original size.
You have changed the resolution or scaled your image. The image size settings in 
your software determine the size of the printed image.
A dotted line appears in the image.
■If this...

72Solving Problems
Where To Get Help
If you need help with your Stylus Photo RX620 or EPSON Scan software, see 
“Epson Support” below. 
If you need help with any other included software, see page 73.
Epson Support
Epson provides technical assistance 24 hours a day through the electronic support 
services and automated telephone services listed in the following table:
To speak to a technical support representative, dial:
■US: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday
■Canada: (905)...

Where To Get Help73 You can purchase ink cartridges, paper, manuals, and accessories from the Epson 
Store at (800) 873-7766, or visit www.epsonstore.com (U.S. sales only). In 
Canada, please call (800) 463-7766 for dealer referral. 
Other Software Technical Support
SoftwareTelephoneOnline and E-mail
EPSON Smart 
Panel
TM(510) 445-8616
Fax: (510) 445-8601www.newsoftinc.com
[email protected]
ArcSoft 
PhotoImpression (510) 440-9901
8:30 
AM to 5:30 PM, Pacific 
Time, Monday through Friday
Fax: (510)...

74Solving Problems
 

75
Notices
Important Safety Instructions 
Before using your Epson Stylus Photo RX620, read and follow these safety instructions: 
■Be sure to follow all warnings and instructions marked on the Stylus Photo RX620.
■Use only the type of power source indicated on the Stylus Photo RX620 label.
■Connect all equipment to properly grounded power outlets. Avoid using outlets on 
the same circuit as air control systems or other high-load devices that regularly switch 
on and off.
■Place the Stylus Photo RX620...

76Notices
■Do not block or cover openings in the Stylus Photo RX620 case or insert objects 
through the slots.
■Except as specifically explained in your documentation, do not attempt to service the 
Stylus Photo RX620 yourself.
■Unplug the Stylus Photo RX620 and refer servicing to qualified service personnel 
under the following conditions: if the power cord or plug is damaged; if liquid has 
entered the product; if the product has been dropped or the case damaged; if the 
product does not operate...

FCC Compliance Statement77
■Don’t use a cartridge beyond the date printed on the cartridge package. For best 
results, use up the ink cartridges within six months of installing them.
■Store ink cartridges in a cool, dark place. Store each ink cartridge so that the bottom 
of its package faces down.
■After bringing an ink cartridge inside from a cold storage site, allow it to warm up at 
room temperature for at least three hours before using it.
■Do not remove or tear the label on an ink cartridge; this...

78Notices
equipment does cause interference to radio and television reception, which can be 
determined by turning the equipment off and on, the user is encouraged to try to 
correct the interference by one or more of the following measures:
■Reorient or relocate the receiving antenna.
■Increase the separation between the equipment and receiver.
■Connect the equipment into an outlet on a circuit different from that to 
which the receiver is connected.
■Consult the dealer or an experienced radio/TV...

ENERGY STAR Compliance79 Declare under sole responsibility that the product identified herein complies with 
47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product 
marketed is identical to the representative unit tested and found to be compliant 
with the standards. Records maintained continue to reflect the equipment being 
produced can be expected to be within the variation accepted, due to quantity 
production and testing on a statistical basis as required by 47CFR §2.909....

80Notices
What Epson Will Do To Correct Problems: Should your Epson printer prove 
defective during the warranty period, please call the EPSON ConnectionSM at 
(562) 276-4382 (U.S.) or (905) 709-3839 (Canada) for warranty repair 
instructions and return authorization. An Epson service technician will provide 
telephone diagnostic service to determine whether the printer requires service. If 
service is needed, Epson will, at its option, exchange or repair the printer without 
charge for parts or labor....