Epson Stylus Photo R2400 User Manual

							Maintaining Your Printer81
Running the Head Cleaning Utility
1. Make sure the printer is turned on but not printing, and the red Hink light is off. 
(If the 
Hink light is flashing or on, you need to replace a cartridge; see page 82.)
2. Do one of the following:
Windows: Right-click the   icon on your taskbar (in the lower right corner of 
your screen). Select 
Head Cleaning.
Note: If the icon does not appear, click Start > Printer (and Faxes), right-click on 
EPSON Stylus Photo R2400, and select Printing Preferences. Select the 
Maintenance tab and click Head Cleaning.
Mac OS X: Open the Applications folder and select EPSON Printer Utility. 
Select 
SP R2400, click OK, and select Head Cleaning.
3. Follow the instructions on the screen to clean the print head. 
Cleaning takes about two minutes, 
during which the printer makes noise 
and the  green Ppower light flashes.
4. When the green Ppower
 light stops flashing, make sure paper is loaded in the 
printer. Click 
Print nozzle check pattern, then click Print (Windows) or click 
Confirmation, then click Next (Macintosh). The nozzle check pattern prints.
5. If the nozzle check pattern has no gaps or lines (as shown below), click 
Finish.
Caution: Never turn off the printer 
while the green P power light is 
flashing, unless the printer hasn’t 
moved or made noise for more 
than 5 minutes.
 
						

							82Maintaining Your Printer
If the pattern has white lines or gaps (as shown below), click Clean to clean the 
print head again.
If you don’t see any improvement after cleaning the print head three or four times, 
check the solutions beginning on page 99. You can also turn the printer off and wait 
overnight—this allows any dried ink to soften—and then clean the print head again.
Replacing an Ink Cartridge
When the red Hink light flashes, an ink cartridge is low on ink. 
When the red 
Hink light stays on, you need to replace a cartridge.
You can open the printer cover to check the ink light indicating which cartridge is low 
on ink or needs to be replaced. 
When a cartridge is more than six months old, you may need to replace it if printouts 
don’t look their best. If the quality doesn’t improve after cleaning and aligning the 
print head, you can replace the cartridge even if the red 
Hink light is off.
Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink 
messages when your printer is printing. This may cause your printer to pause and 
leave an uneven surface on your printout. If ink is low, wait until printing finishes 
before checking ink levels or replacing a cartridge. If you replace an ink cartridge 
in the middle of a print job, the quality of your printout may decline. For best 
results, check ink cartridge status and replace cartridges, if necessary, before 
printing large or high-resolution print jobs.
 
						

							Maintaining Your Printer83
Checking the Ink Cartridge Status
To check your ink cartridge status, do one of 
the following:
■Windows: Double-click the   icon on the Windows 
taskbar. 
You see a window like this: 
■Mac OS X: Choose Applications > EPSON Printer 
Utility > SP R2400 > EPSON StatusMonitor
.
You see a window like this:
Click a cartridge image to display information about the 
cartridge.
Purchasing Ink Cartridges
Use these Epson ink cartridges within six months of installing them and before the 
expiration date on the package:
Caution: To ensure good results, use genuine Epson ink cartridges and do not 
refill them. Other products may cause damage to your printer not covered by 
Epson’s warranty.
Ink cartridgePart number
Light Light Black T059920 
Light Magenta T059620 
Light Cyan T059520 
Light Black T059720 
Photo Black T059120
Matte Black T059820
Cyan T059220
Magenta T059320
Yellow T059420
 
						

							84Maintaining Your Printer
You can purchase genuine Epson ink and paper from an authorized Epson reseller. To 
find the nearest reseller, please call 800-GO-EPSON (800-463-7766). Or you can 
purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian 
sales). 
Ink Cartridge Precautions
Warning: Keep ink cartridges out of the reach of children and don’t drink the ink. 
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets 
in your eyes, flush them thoroughly with water.
Caution: To avoid damaging the printer, never move the print head by hand.
You cannot print if an ink cartridge is expended. Leave the cartridge you need to 
replace installed in the printer until you have obtained a replacement. Otherwise 
the ink remaining in the print head nozzles may dry out.
Removing and Installing Ink Cartridges
Be sure you have a new ink cartridge before you begin. Once you start replacing a 
cartridge, you must complete all the steps in one session.
You can replace a cartridge whether the red 
Hink light is off, flashing, or on.
1. Make sure the printer is turned on (the green Ppower light should be on, but not 
flashing). Then open the printer cover.
2. Press the 
Hink button. 
The print head moves and the green Ppower light flashes.
If a red ink light is flashing or on (indicating a low or expended cartridge), the 
cartridge(s) indicated beneath the light(s) needs to be replaced. 
3. Lift up the cartridge cover.
 
						

							Maintaining Your Printer85
4. Press in the tab on the back of the cartridge, lift it out of the printer, and dispose 
of it carefully.
5. Shake the new cartridge four or five times before 
opening its package. (Don’t shake it after it’s 
unwrapped.)
6. Remove the new cartridge from its package.
 
7. Slide the new cartridge into its slot. The side with the green circuit board goes in 
the front of the slot.
8. Press the cartridge down until it clicks into place.
9. If you need to replace any other ink cartridges, repeat steps 4 through 8.
10. Close the cartridge cover, press down on the top until it clicks, then close the 
printer cover.
Caution: Don’t touch the green circuit board on 
the front of the cartridge; you may inhibit normal 
operation and printing. 
 
						

							86Maintaining Your Printer
11. Press the Hink button. The printer begins charging the ink delivery system.
The green Ppower light and red 
Hink lights flash and the printer makes noise. 
Charging takes about 90 seconds. When it’s finished, the green Ppower light 
stops flashing and stays on. The red 
Hink light and the light(s) above the 
cartridge(s) go out.
Caution: Never turn off the printer while the green Ppower light is flashing, 
unless the printer hasn’t moved or made noise for more than 5 minutes.
Aligning the Print Head
If your printouts contain misaligned vertical lines, or you see light or dark horizontal 
banding, you may need to align the print head. You can have the printer 
automatically check and align the print head or you can check and adjust it yourself.
Automatically Aligning the Print Head
1. Make sure the printer is turned on but not printing.
2. Load at least three sheets of letter-size Epson Presentation Paper Matte (Photo 
Quality Ink Jet Paper).
3. Do one of the following:
Windows: Right-click the   icon on your taskbar (in the lower right corner of 
your screen). Select 
Print Head Alignment.
Note: If the icon does not appear, click Start > Printer (and Faxes), right-click on 
EPSON Stylus Photo R2400, and select Printing Preferences. Select the 
Maintenance tab and click Print Head Alignment.
Mac OS X: Open the Applications folder and select EPSON Printer Utility. 
Select 
SP R2400, click OK, and select Print Head Alignment.
 
						

							Maintaining Your Printer87
You see a screen like this:
4. Click the 
Automatic button, if necessary, 
then click 
OK.
5. On the next screen, click 
Start. The printer 
prints and checks an alignment pattern, and 
then prints and checks two more patterns.
6. When alignment is finished, click 
Finish on the last screen.
Manually Aligning the Print Head
1. Make sure the printer is turned on but not printing.
2. Load letter-size Epson Presentation Paper Matte (Photo Quality Ink Jet Paper).
3. Do one of the following:
Windows: Right-click the   icon on your taskbar (in the lower right corner of 
your screen). Select 
Print Head Alignment.
Note: If the icon does not appear, click Start > Printer (and Faxes), right-click on 
EPSON Stylus Photo R2400, and select Printing Preferences. Select the 
Maintenance tab and click Print Head Alignment.
Mac OS X: Open the Applications folder and select EPSON Printer Utility. 
Select 
SP R2400, click OK, and select Print Head Alignment.
4. Click the 
Manual button, then click OK. 
You see a screen like this as the printer 
prints an alignment check pattern:
5. On the check page, select the box in each 
pattern with the least noticeable lines. You 
may need to use a magnifying glass. Select 
one box for each pattern numbered 1 
through 3. Then enter the box number for 
each pattern in the boxes on the screen. 
If box #5 is not the best-aligned box in 
each pattern, click 
Realignment to print another test page and repeat this step.
6. When box #5 is the best-aligned in all the patterns, click 
Finish.
 
						

							88Maintaining Your Printer
Cleaning the Printer
To keep your printer working at its best, you should clean it several times a year.
1. Turn off the printer, unplug the power cord, and disconnect the interface cable.
2. Remove all the paper, then use a soft brush to clean the paper feeders.
3. Clean the exterior of the printer with a soft, damp cloth. Keep the paper support 
and printer cover closed as you clean the printer.
4. If you need to clean ink out of the inside of the printer, use a soft cloth to clean 
only the black plastic area shown below:
Warning: Don’t touch the gears or rollers inside the printer.
Caution: Never use a hard or abrasive brush, or benzine, alcohol, or thinner for 
cleaning; they can damage the printer components and case. 
Don’t get water on the printer components and don’t spray or apply lubricants or 
oils inside the printer.
Don’t use any cleaning sheets included with special paper; they may jam inside 
the printer.
Clean here 
only
 
						

							Maintaining Your Printer89
Transporting the Printer
If you move your printer some distance, you need to prepare it for transportation in 
its original box or a similar one. Follow these steps:
1. Turn on the printer, and wait for the ink cartridge holder to move right to the 
home position.
2. Turn off the printer, unplug the power cord, and disconnect the interface cable.
3. Open the printer cover and tape the ink cartridge holder to the printer case using 
packing tape. Then close the printer cover.
Caution: Be sure to remove the tape after installing the printer in its new 
location.
4. Remove any paper from the printer, then remove the roll paper holder or single 
sheet guide, if it is installed.
5. Close the output tray and the paper support.
6. Repack the printer and its attachments in the original box using the protective 
materials that came with them.
Keep the printer level as you transport it. 
After transporting the printer, remove the tape you used in step 3. Then test your 
printer. If you notice a decline in print quality, clean the print head (see page 79); if 
output is misaligned, align the print head (see page 86). 
Tape the ink 
cartridge holder to 
the printer case
 
						

							90Maintaining Your Printer