Epson Stylus CX6900F User Manual

Maintenance29
English
Cleaning the print head
Follow these steps to clean the print head so it can 
deliver ink properly. Before cleaning the print head, 
run a nozzle check to see if the print head needs 
cleaning (&“Checking the print head” on page 28).
Note:
❏Print head cleaning uses ink, so clean it only if quality declines.
❏If a message on the LCD screen tells you that a cartridge is 
expended or low on ink, you cannot clean the print head. You 
must first replace the ink cartridge indicated...

30Maintenance
Cleaning This Product
To keep the operation of the product at its best, clean 
it periodically using the following procedure.
1. Unplug the power cord.
2. Remove all paper from the sheet feeder.
3. Use a soft brush to carefully clean away all dust 
and dirt from the sheet feeder.
4. If the glass surface of the document table gets 
dirty, clean it with a soft, dry, clean cloth. If the 
glass surface is stained with grease or some other 
hard-to-remove material, use a small amount of 
glass...

Solving Problems31
English
Solving Problems
If you have a problem with the product, check the messages on the LCD screen to diagnose what may be causing 
the problem.
You can also check “Problems and Solutions” on page 32 for troubleshooting suggestions on using the product 
without a computer. See the User’s Guide included in the software CD-ROM for help on using the product with a 
computer.
Error Messages
You can diagnose and solve most problems by checking the messages on the LCD screen. If you...

32Solving Problems
Problems and Solutions
Check the solutions below if you are having 
problems using the product.
Setup problems
The product makes noise after you turn it on.
■Make sure the protective tape is not blocking the 
print head. After releasing the print head, turn 
off the power, wait a moment, then turn it back 
on.
The product makes noise after ink cartridge 
installation.
■When you install ink cartridges, the ink delivery 
system must be charged. Wait until charging is 
finished, then turn...

Solving Problems33
English
2. If the paper is stuck near the sheet feeder or 
output tray, gently pull it out then press the 
xOK button.
If the paper is stuck inside the product, press the 
POn button to turn it off. Open the scanner unit 
and remove any paper inside, including any torn 
pieces. Do not pull it backward; this can damage 
the sheet feeder. Close the scanner unit, then 
turn the product back on.
■If paper jams frequently, make sure the left edge 
guide is not pushed too tightly against the...

34Solving Problems
You see incorrect or missing colors.
■Clean the print head (&“Cleaning the print 
head” on page 29).
■The ink cartridges may be old or low on ink. 
Replace the ink cartridges (&“Replacing Ink 
Cartridges” on page 25).
■Make sure you loaded the right paper and 
selected the correct setting for it on the control 
panel.
The image size or position is incorrect.
■Make sure you loaded the right paper and 
selected the correct setting for it on the control 
panel.
■Make sure the original is...

Solving Problems35
English
Standards and approvalsThailand
URL http://www.epson.co.th
Telephone (66)2-670-0333
Vietnam
Telephone 84-8-823-9239
Indonesia
URL http://www.epson.co.id
Telephone/
FaxJakarta: (62) 21-62301104
Bandung: (62) 22-7303766
Surabaya: 
(62) 31-5355035/31-5477837
Medan: (62)61-4516173
Telephone Yogyakarta: (62) 274-565478
Makassar:
(62)411-350147/411-350148
Hong Kong
URL http://www.epson.com.hk
Phone (852) 2827-8911
Fax (852) 2827-4383
Malaysia
URL http://www.epson.com.my
Phone...

36
Summary of Panel Settings
Setup mode message
Copy mode message
Memory Card mode messageFax mode message
ModeDisplay on the LCD screen
Setup 1.Load/Eject
2.Ink Levels
3.Nozzle Check 
4.Head Cleaning
5.Replace Cartridge
6.Head Alignment
7.Language
8.Region
9.Beep
0.Restore Setting
ModeDisplay on the LCD screen
Copy Copies:xx 100%
Copies:xx FitPage
ModeDisplay on the LCD screen
Memory Card 1.Img:xx Prt Idx
2.Img:xx Scn Idx
3.Img:xx All/DPO
ModeDisplay on the LCD screen
Fax Enter fax number
1.Resolution...

English
Purchasing ink cartridges
Product nameBlackCyanMagentaYellow
DX7000F series T0711 T0712 T0713 T0714
CX6900F series T0731 T0732 T0733 T0734