Epson R230 Service Manual
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EPSON Stylus Photo R220/R230Revision A TROUBLESHOOTING Unit Level Troubleshooting 21 Table 1-10. Paper Jam Error Check Points by Phenomenon Occurrence Timing Position of CR Phenomenon Detail Faulty Part/ Part Name Check Point Remedy At power-on AnywhereThe PF Motor does not work at all. PF Motor1. Check if the PF Motor Connector Cable is connected to CN6 on the Main Board. 2. Check if the coil resistance of the PF Motor is approximately 3.0Ω with a tester. Refer to Table 1-2. 3. Check if the PF Motor Connector Cable is not damaged.1. Connect the PF Motor Connector Cable to CN6 on the Main Board. 2. Replace the PF Motor with a new one. 3. Replace the PF Motor with a new one. Paper feeding operation is performed normally, but paper is not sent into the printer. ASF Assy. 1. Check if the Roller, Retard Assy. operates properly while feeding paper. 1. Reassemble the Extension Spring, 0.45 located under the Roller, Retard Assy. PE Sensor1. Check if the Torsion Spring, 0.22 is not unfastened from the PE Sensor Lever. 2. Check if the PE Sensor Cable is not unfastened. 3. Check if the PE Sensor Cable is correctly mounted on the Holder, Shaft, LD Roller. 4. Check if the PE Sensor Cable is not damaged.1. Reassemble the Torsion Spring, 0.22. 2. Connect the PE Sensor Connector to CN9 on the Main Board. 3. Route the PE Sensor Cable correctly. 4. Replace the PE Sensor with a new one. Extension Spring, 0.45 Torsion Spring, 0.22
EPSON Stylus Photo R220/R230Revision A TROUBLESHOOTING Unit Level Troubleshooting 22During operation C/R Off HP The Carriage Unit moves to the home position properly when turning on the power. Then paper feeding operation is performed normally, but paper is not sent into the printer. PE Sensor* 1. Check if the Torsion Spring, 0.22 for The PE Sensor Lever is not unfastened. 2. Check if the PE Sensor Cable is correctly routed on the Holder, Shaft, LD Roller. 1. Reassemble the Torsion Spring, 0.22. 2. Route the PE Sensor Cable the correctly. During operation -When feeding paper, the leading edge of paper is detected at proper time, but the paper is ejected without being set at the print start position. At this time, the next paper is fed to the PE Sensor Lever.ASF Assy.1. Check if the Roller, Retard Assy. operates properly while feeding paper.1. Reassemble the Extension Spring, 0.45 back of the Roller, Retard Assy. The leading edge of paper will not pass between the Roller EJ Assy. and the Star Wheels. Frame EJ Assy.** 1. Check if the Star Wheels have not detached. 2. Check if the Frame EJ Assy. is correctly assembled. 3. Check if lower part of the Frame EJ Assy. is not deformed. 1. Reassemble the Star Wheel correctly. 2. Reassemble the Frame EJ Assy. correctly. 3. Replace the Frame EJ Assy. with a new one. Paper Guide, Front1. Check if the porous pad of the Paper Guide, Front has not detached.1. Remount the porous pad correctly. Roller EJ Assy. 1. Check if the Roller EJ Assy. is correctly assembled. 2. Check if the Spur Gear, 41.48 has not detached. 1. Reassemble the Roller EJ Assy. correctly onto the Printer Mechanism. 2. Reattach the Spur Gear, 41.48 to the Roller EJ Assy. correctly. Table 1-10. Paper Jam Error Check Points by Phenomenon Occurrence Timing Position of CR Phenomenon Detail Faulty Part/ Part Name Check Point Remedy Extension Spring, 0.45 Spur Gear, 41.48
EPSON Stylus Photo R220/R230Revision A TROUBLESHOOTING Unit Level Troubleshooting 23During operation -The leading edge of paper is not sent to the PF Roller.Paper Guide, Upper1. Check if the Paper Guide, Upper has not detached from the Main Frame.1. Reattach the Paper Guide, Upper to the Main Frame.* The Carriage Unit can move to the home position even if the Extension Spring, 0.22 has detached or the PE Sensor is not set in the correct position. However, in the next operation, a Paper Jam Error will be detected since the PE Sensor Lever has been kept in a high signal status. ** There some cases where the jammed paper may damage the Print Head by contacting the surface of the Print Head nozzle when a Paper Jam Error occurs. Table 1-10. Paper Jam Error Check Points by Phenomenon Occurrence Timing Position of CR Phenomenon Detail Faulty Part/ Part Name Check Point Remedy Paper Guide, Upper
EPSON Stylus Photo R220/R230Revision A TROUBLESHOOTING Unit Level Troubleshooting 24 Table 1-11. Status and Possible Causes of Card Error Error Status LED Indication STM3 Message Occurrence Timing Carriage Unit Position at Power-on Faulty Unit/Part Name Possible Causes Remedy Card ErrorPower : -- Paper : Fast Blink Ink : -- Unknown errorBefore start to print-PW SensorThe PW Sensor FFC is disconnected. Refer to Table 1-12 PW Sensor failure The PW Sensor FFC is broken. Main Board Elements failure Table 1-12. Card Error Check Points by Phenomenon Occurrence Timing Position of CR Phenomenon Detail Faulty Part/ Part Name Check Point Remedy Before start to print -The top edge of the business card is not fed to the PF Roller because the business card is set in landscape orientation.PW Sensor1. Check if the PF Sensor FFC is not disconnected. 2. Check if the PW Sensor is not damaged. 3. Check if the PW Sensor FFC is not broken.1. Connect the PW Sensor FFC to CN2 on the CR Encoder Sensor Board. 2. Replace the PW Sensor with a new one. 3. Replace the PW Sensor with a new one. Main Board 1. Check if any element on the Main Board is not damaged. 1. Replace the Main Board with a new one. PW Sensor FFC
EPSON Stylus Photo R220/R230Revision A TROUBLESHOOTING Unit Level Troubleshooting 25 Table 1-13. Status and Possible Causes of Paper Out Error Error Status LED Indication STM3 Message Occurrence Timing Carriage Unit Position at Power-on Faulty Unit/Part Name Possible Causes Remedy Paper Out ErrorPower : -- Paper : ON Ink : -- Paper out or not loaded correctly.During operation-ASF Assy.The Compression Spring, 2.51 comes off. Refer to Table 1-14 The Extension Spring 0.45 comes off. Holder, Shaft, LD RollerThe Extension Spring 0.143 comes off.The projection of the Clutch is disconnected. The Clutch Tooth is damaged.The Clutch is damaged. Frictional force of the LD Roller deteriorates.The Paper Guide, Upper (HP Side) comes off. PF MotorThe PF Motor Cable is disconnected.PF Motor failure The PF Motor Cable is damaged. Ink System The Compression Spring, 2.36 comes off. The edge of the Lever, Change is damaged. Table 1-14. Paper Out Error Check Points by Phenomenon Occurrence Timing Position of CR Phenomenon Detail Faulty Part/ Part Name Check Point Remedy During operation -THe Holder, Shaft, LD Roller rotates to feed the paper, but the Hopper does not operate.ASF Assy.1. Check if the Hopper works properly while feeding paper. 1. Reassemble the ASF Frame and the Compression Spring, 2.51 correctly. Compression Spring, 2.51
EPSON Stylus Photo R220/R230Revision A TROUBLESHOOTING Unit Level Troubleshooting 26During operation - When feeding paper, the leading edge of paper is detected at proper time, but the paper is ejected without being set at the print start position. ASF Assy. 1. Check if the Roller, Retard Assy. operates properly while feeding paper. 1. Reassemble the Extension Spring, 0.45 located under the Roller, Retard Assy. The PF Motor and the Spur Gear, 37.242 rotate properly, but the Holder, Shaft, LD Roller does not feed paper. (The driving of the PF Motor is not transmitted to the Holder, Shaft, LD Roller.)Holder, Shaft, LD Roller1. Check if the Extension Spring,0.143 in the Clutch Mechanism has not detached. 2. Check if the Clutch has not detached from the dowel of the Shaft, LD Roller. 3. Check if the Clutch Tooth is not damaged. 4. Check if the Clutch is not damaged.1. Reassemble the Extension Spring, 0.143 in the Clutch Mechanism. 2. Reassemble the round portion of the Clutch on the dowel of the Shaft, LD Roller. 3. Replace Holder, Shaft, LD Roller with a new one. 4. Replace the Holder, Shaft, LD Roller with a new one. Paper Guide, Upper (Only HP side) 1. Check if the Paper Guide, Upper (only HP side) has not detached from the Main Frame. 1. Reassemble the Paper Guide, Upper to the Main Frame. Table 1-14. Paper Out Error Check Points by Phenomenon Occurrence Timing Position of CR Phenomenon Detail Faulty Part/ Part Name Check Point Remedy Extension Spring, 0.45 Clutch Tooth Extension Spring, 0.143 Dowel of the Holder, Shaft, LD Roller
EPSON Stylus Photo R220/R230Revision A TROUBLESHOOTING Unit Level Troubleshooting 27During operation -The PF Motor and the Spur Gear, 37.242 rotate properly, but the Holder, Shaft, LD Roller does not feed paper. (The drive of the PF Motor is not transmitted to the Holder, Shaft, LD Roller.)Ink System1. Check if the Compression Spring, 2.36 of the Lever, Change has not detached.1. Replace the Ink System with a new one. The Holder, Shaft, LD Roller is not set in the ASF home position and paper is always fed from the ASF Assy. Ink System 1. Check if the tip of the Lever, Change is not damaged. 1. Replace the Ink System with a new one. The Holder, Shaft, LD Roller does not feed paper during the feeding operation. The PF Motor and the Spur Gear, 37.242 also does not rotate at all.PF Motor1. Check if the PF Connector Cable is connected to CN6 on the Main Board. 2. Check if the coil resistance of the PF Motor is approximately 3.0Ω with a tester. Refer to Table 1-2. 3. Check if the PF Motor Connector Cable is damaged.1. Connect the PF Motor Connector Cable to CN6 on the Main Board. 2. Replace the PF Motor with a new one. 3. Replace the PF Motor with a new one. The Holder, Shaft, LD Roller rotates properly, but paper is not fed. Holder, Shaft LD Roller 1. Check if the surface of the LD Roller is contaminated with paper dust. 1. Remove the dust by using a soft cloth moistened with alcohol. * If the problem is not solved, replace the LD Roller with a new one. Table 1-14. Paper Out Error Check Points by Phenomenon Occurrence Timing Position of CR Phenomenon Detail Faulty Part/ Part Name Check Point Remedy Lever, Change Compression Spring, 2.36 LD Roller
EPSON Stylus Photo R220/R230Revision A TROUBLESHOOTING Unit Level Troubleshooting 28 Table 1-15. Status and Possible Causes of CD/DVD Tray Error Error Status LED Indication STM3 Message Occurrence Timing Carriage Unit Position at Power-on Faulty Unit/Part Name Possible Causes Remedy CD/DVD Tray ErrorPower : -- Paper : ON Ink : -- CD/DVD tray not set correctlyPrinting CDR/DVDR-CDR Tray Contact point of the CDR Tray Sensor is cracked. Refer to Table 1-16 CDR Sensor The CDR Tray Sensor is damaged. The CDR Tray Sensor Cable is broken. Main Board Elements failure Table 1-16. CD/DVD Tray Error Check Points by Phenomenon Occurrence Timing Position of CR Phenomenon Detail Faulty Part/ Part Name Check Point Remedy When printing CDR/DVDR -An error occurs even though the CDR Tray is set when printing CDR/DVDR.CDR Tray1. Check if the contact point of the CDR Tray of the CDR Tray Sensor is not cracked.1. Replace the CDR Tray with a new one. CDR Tray Sensor 1. Check if the CDR Tray Sensor is connected to CN11 on the Main Board. 2. Check if the CDR Tray Sensor is not damaged. 3. Check if the CDR Tray Sensor Connector Cable is not cut off. 1. Connect the CDR Tray Sensor to CN11 on the Main Board. 2. Replace the CDR Tray Sensor with a new one. 3. Replace the CDR Tray Sensor with a new one. Main Board 1. Check if any device on the Main Board is not damaged. 1. Replace the Main Board with a new one. Contact Point CDR Tray Sensor
EPSON Stylus Photo R220/R230Revision A TROUBLESHOOTING Unit Level Troubleshooting 29 Table 1-17. Status and Possible Causes of Communication Error Error Status LED Indication STM3 Message Occurrence Timing Carriage Unit Position at Power-on Faulty Unit/Part Name Possible Causes Remedy Communication ErrorPower : -- Paper : -- Ink : -- Communication errorAt Power-on AnywhereMain Board Main Board failure Refer to Table 1-17 Power Supply Board The Power Supply Board Cable is disconnected. The Power Supply Board Cable is damaged.Power Supply Board failure During operation-Main BoardThe data for a specific address of EEPROM is improperly written. USB Cable The USB Cable does not support bidirectional communication. Printer Driver A proper Printer Driver is not installed on the PC. Table 1-18. Communication Error Check Points by Phenomenon Occurrence Timing Position of CR Phenomenon Detail Faulty Part/ Part Name Check Point Remedy At power-on AnywhereWhen turning on the power, the printer does not operate at all.Power Supply Board1. Check if the Power Supply Board Cable is connected to CN2 on the Main Board. 2. Check if the Power Supply Board Cable is not damaged.1. Connect the Power Supply Board cable to CN2 on the Main Board. 2. Replace the Power Supply Board with a new one. * If the problem still occurs, replace the Main Board. During operation When turning on the power, the initialization is performed correctly. However, a Communication Error is displayed on STM3 when a print job is set to the printer. Main Board 1. Check if the correct model name is written in EEPROM on the Main Board. 1. Correct the Market Setting stored on the EEPROM using the Adjustment Program. USB Cable1. Check if the USB Cable is connected properly between the printer and the PC.1. Connect the printer and the PC with a USB Cable correctly. Printer Driver 1. Check if the Stylus Photo R220/R230 Printer Driver is used for the print job. 1. Install the Stylus Photo R220/R230 Printer Driver on the PC.
EPSON Stylus Photo R220/R230Revision A TROUBLESHOOTING Unit Level Troubleshooting 30 Table 1-19. Status and Possible Causes of No Ink Cartridge Error. Error Status LED Indication STM3 Message Occurrence Timing Carriage Unit Position at Power-on Faulty Unit/Part Name Possible Causes Remedy No Ink Cartridge is installed.Power : -- Paper : -- Ink : ON Ink cartridges cannot be recognizedAt Power-onAt HPInk Cartridges The bundled Ink Cartridge is faulty. Refer to Table 1-20 Main Board Invalid data is written to the specific address on the EEPROM. AnywhereInk CartridgesTwo or more Ink Cartridges are faulty.Forged Ink Cartridges Ink CartridgesThe Ink Cartridge is empty.The Ink Cartridge is faulty. * The Ink LED stays on while the Carriage Unit is at the home position. The LED blinks while the Carriage Unit at the position for replacing the Ink Cartridge. Table 1-20. Check Points for No Ink Cartridge Error Occurrence Timing Position of CR Phenomenon Detail Faulty Part/ Part Name Check Point Remedy At power-on At HPThe printer does not perform the Initial Ink Charge and the error is displayed on LED and STM3.Ink Cartridge1. Check if the Ink Cartridge is normal by installing it in another printer.1. Replace the Ink Cartridge with a new one. Main Board 1. Check if the correct data has been written in the address 5B of EEPROM on the Main Board. (We cannot check it with Adjustment Program of Stylus Photo R220/R230.) 1. Correct the Market Setting stored on the EEPROM using the Adjustment Program. At power-on AnywhereThe printer does not perform the Ink Replacement Cleaning and the error is displayed on LED and STM3.Ink Cartridge1. Check if the Ink Cartridge is normal by installing it in another printer.1. Replace the Ink Cartridge with a new one. The printer does not perform any print operation and the error is displayed on LED and STM3.Ink Cartridge1. Check if ink still remains in the Ink Cartridge. 2. Check if the Ink Cartridge is normal by installing it in another printer.1. Replace the Ink Cartridge with a new one. 2. Replace the Ink Cartridge with a new one.