Epson R230 Service Manual

							EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Troubleshooting with LED Indications and Status Monitor 3 Message 11
Card Error -- Fast Blink --This error is detected when feeding business 
card sized paper in landscape orientation.Paper Out Error
--
ON
--
This error is detected when the top of paper 
cannot be detected by the PE Sensor in a paper 
loading.
-- : No Change of the LED Status
Fast Blink : 0.1sec. on + 0.1sec. off
Table 1-4.  LED Indications and STM3
Printer status
LED Indication
STM message
Condition of error detection
Power
Paper
Ink 
						

							EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Troubleshooting with LED Indications and Status Monitor 3 Message 12CD/DVD Tray Error
--
ON
--
This error is detected when the CD/DVD Tray 
cannot be detected after attempting to print on a 
CD or DVD.
-- : No Change of the LED Status
Table 1-4.  LED Indications and STM3
Printer status
LED Indication
STM message
Condition of error detection
Power
Paper
Ink 
						

							EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Troubleshooting with LED Indications and Status Monitor 3 Message 13
No Ink Cartridge
--
--
ON
This error is detected when the Ink Cartridge is 
not installed or not in proper position.
This error is detected when the CSIC 
information data of the ink cartridge cannot be 
read or written normally.
-- : No Change of the LED Status
Table 1-4.  LED Indications and STM3
Printer status
LED Indication
STM message
Condition of error detection
Power
Paper
Ink 
						

							EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Troubleshooting with LED Indications and Status Monitor 3 Message 14
Ink Out Error -- -- ONThis error is detected when;
1. The Ink Cartridge has run out of ink.
2. The Ink Cartridge is faulty.
(Note)
Even after Ink Out Error is detected, a small 
amount of ink remains in the Ink Cartridge to 
protect the Print Head from printing operation.Ink Low Condition
--
--
Blink
Note:
Printing operation can be performed until it becomes ink out condition even after 
the error message is displayed on STM3. However, the Head Cleaning operation 
may not be performed due to the Ink Low Condition. 
This error is detected when the ink consumption 
reached 90%.
(Note)
When the Ink Low Condition is detected, the 
Error Reset LED is blink. The blinking 
continues until the cartridge is replaced with a 
new one and the Carriage Unit returns to the 
home position.
-- : No Change of the LED Status
Blink : 0.5sec. on + 0.5sec. off
Table 1-4.  LED Indications and STM3
Printer status
LED Indication
STM message
Condition of error detection
Power
Paper
Ink 
						

							EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Troubleshooting with LED Indications and Status Monitor 3 Message 15Communication Error -- -- --This error is detected when the printer cannot 
communicate with the PC properly.-- : No Change of the LED Status
Table 1-4.  LED Indications and STM3
Printer status
LED Indication
STM message
Condition of error detection
Power
Paper
Ink 
						

							EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 161.3   Unit Level TroubleshootingYou can identify the troubles by using the checklist in this section after confirming the 
LED indication on the control panel or the error message displayed on STM3 of the PC 
connected to the printer. As a result, you can save the whole repair time. When finding 
any faulty parts, refer to Chapter 2 DISASSEMBLY/ASSEMBLY and replace them. 
The following tables describe the error conditions (LED and STM3) and their possible 
cause.The following is the example of How to use the following tables.
ex.) When a fatal error occurs because the CR Motor is out of the home position at 
power-on. If you see the table below, you will find out three possible causes of 
CR Motor failure. Then troubleshoot the problem according to the Fatal Error 
Check Points by Phenomenon.
(Note)
When individual part that makes up the Roller EJ Assy., the PF Motor and the Ink 
System Assy. is defective, replace the Printer Mechanism with a new one basically. 
However, if an individual part needs to be replaced urgently, execute the necessary 
operation by referring to Chapter 2 DISASSEMBLY/ASSEMBLY.
Table 1-5.  Status and Possible Causes of Fatal Error
Error Status
LED Indication
STM3 Message
Occurrence
Timing
Carriage Unit 
Position
at Power-on
Faulty Unit/Part Name
Possible Causes
Remedy
Fatal
ErrorPower : OFF
Paper : Fast Blink
Ink : Fast Blink
General errorAt Power-onC/R Off HPCR MotorThe CR Motor Cable is disconnected.
Refer to
Table 1-6 
CR Motor failure
The CR Motor cable is damaged.
PF Motor
The PF Motor Cable is disconnected.
PF Motor failureThe PF Motor Cable is damaged.
Paper Guide, Upper The Paper Guide, Upper comes off.
Ink System
The Compression Spring, 2.36 comes off.
AnywhereMain Board Main Board failure
CR Scale
The CR Scale comes off. 
						

							EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 17
Table 1-6.  Fatal Error Check Points by Phenomenon
Occurrence 
Timing
 Position of CR
Phenomenon Detail
Faulty Part/
Part Name
Check Point
Remedy
At Power-on
C/R Off HPCR Motor does not work at all when 
turning on the power.CR Motor1. Check if the CR Motor Cable is connected to CN5 on the 
Main Board.
2. Check if the CR Motor Cable is not damaged.1. Connect the CR Motor Cable to CN5 on the 
Main Board.
2. Replace the CR Motor with a new one.
The Carriage Unit strikes on the Lever, 
Change which is leaning forward when 
turning on the power.
PF Motor
1. Check if the PF Motor Cable is connected to CN6 on the 
Main Board.
2. Check if the resistance of the PF Motor is approximately 
3.0Ω using a tester. Refer to Table 1-2.
3. Check if the PF Motor Cable is not damaged.
1. Connect the PF Motor Cable to CN6 on the 
Main Board.
2. Replace the PF Motor with a new one.
3. Replace the PF Motor with a new one.
Ink System1. Check if the Compression Spring, 2.36 of the Lever, 
Change has not detached.1. Replace the Ink System with a new one.
The Carriage Unit hits the Paper Guide. 
Upper part has detached from Main 
Frame during power up.
Paper Guide, 
Upper
1. Check if the Paper Guide, Upper has not detached from 
the Main Frame.
1. Reassemble the Paper Guide, Upper to the 
Main Frame.
At Power-on
AnywhereThe Carriage Unit strikes on the right 
side of the Main Frame when turning on 
the power.CR Scale1. Check if the CR Scale has not detached or it properly 
passes through the slit of the CR Encoder Sensor Board.1. Reassemble the CR Scale correctly.
* If the problem is not solved, replace the 
Main Board with a new one.
Lever, Change
Compression Spring, 2.36
Paper Guide, Upper 
						

							EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 18
Table 1-7.  Status and Possible Causes of CD/DVD Guide Error
Error Status
LED Indication
STM3 Message
Occurrence
Timing
Carriage Unit 
Position
at Power-on
Faulty Unit/Part Name
Possible Causes
Remedy
CD/DVD Guide
ErrorPower : --
Paper : Blink 2
Ink : Fast Blink 
CD/DVD guide openAt Power-on At HPHousing, Frame Contact point of the Star Wheel Sensor is cracked.
Refer to
Table 1-8
Star Wheel Sensor
The Star Wheel Sensor is damaged.
The Star Wheel Sensor Cable is broken.
Main Board
Elements failure 
						

							EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 19
Table 1-8.  CD/DVD Guide Error Check Points by Phenomenon 
Occurrence 
Timing
 Position of CR
Phenomenon Detail
Faulty Part/
Part Name
Check Point
Remedy
At Power-on
At HPAn error occurs even if the CDR Guide 
Assy. is closed when turning on the 
power.Housing, Frame1. Check if the contact point of the Housing, Frame with the 
Star Wheel Sensor is not cracked.1. Replace the Housing, Frame with a new one.
Star Wheel Sensor
1. Check if the Star Wheel Sensor is connected to CN14 on 
the Main Board.
2. Check if the Star Wheel Sensor is not damaged.
3. Check if the Star Wheel Sensor Cable is not broken.
1. Connect the Star Wheel Sensor to CN14 on 
the Main Board.
2. Replace the Star Wheel Sensor with a new 
one.
3. Replace the Star Wheel Sensor with a new 
one.
Main Board 1. Check if any device on the Main Board is not damaged. 1. Replace the Main Board with a new one.
Contact Point
Star Wheel Sensor  
						

							EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 20
Table 1-9.  Status and Possible Causes of Paper Jam Error
Error Status
LED Indication
STM3 Message
Occurrence
Timing
Carriage Unit 
Position
at Power-on
Faulty Unit/Part Name
Possible Causes
Remedy
Paper Jam ErrorPower : --
Paper : Blink
Ink : --
Paper jam or CD/DVD 
tray jamDuring 
operationAnywherePF MotorThe PF Motor Cable is disconnected.
Refer to
Table 1-10
PF Motor failure
The PF Motor Cable is damaged.
ASF Assy.
The Extension Spring 0.45 comes off.
PE SensorThe Torsion Spring, 0.22 for the PE Sensor Lever comes off.PE Sensor failure
The PE Sensor Cable is disconnected.The PE Sensor Cable is damaged.
PE Sensor Cable routing failure
C/R Off HP
PE Sensor
The Torsion Spring, 0.22 for the PE Sensor Lever comes off.
PE Sensor Cable routing failure
-
ASF Assy.
Torsion Spring, 6.45 comes off.
Frame EJ Assy.The Star Wheel Roller comes off.The Frame EJ Assy. is deformed (Lower side warpage). 
Frame EJ Assy. assembly failure
Holder Shaft, Unit
The Torsion Spring, 0.22 for the PE Sensor Lever comes off.
Paper Guide, Front The Porous Pad for borderless print comes off.
Roller EJ Assy.
The Roller EJ Assy. comes off.
The Spur Gear, 41.48 comes off.
Paper Guide, Upper
The Paper Guide, Upper comes off.