Epson R1800 Manual

Maintaining Your Printer81
Manually Aligning the Print Head
1. Turn on the printer.
2. Load letter-size Epson Presentation Paper Matte.
3. Do one of the following:
Windows: Right-click the   icon on your taskbar (in the lower right corner of 
your screen). Select 
Print Head Alignment.
Note: If the icon does not appear, click Start > Printer (and Faxes), right-click on 
EPSON Stylus Photo R1800, and select Printing Preferences. Select the 
Maintenance tab and click Print Head Alignment.
Mac OS X: Open...

82Maintaining Your Printer
Cleaning the Printer
To keep your printer working at its best, you should clean it several times a year.
1. Turn off the printer, unplug the power cord, and disconnect the interface cable.
2. Remove all the paper, then use a soft brush to clean the paper feeders.
3. Clean the exterior of the printer with a soft, damp cloth. Keep the paper support 
and printer cover closed as you clean the printer.
4. If you need to clean ink out of the inside of the printer, use a soft cloth to...

Maintaining Your Printer83
Transporting the Printer
If you move your printer some distance, you need to prepare it for transportation in 
its original box or a similar one. Follow these steps:
1. Turn on the printer.
2. Turn off the printer and unplug the power cord from the electrical outlet. Then 
disconnect the printer cable from the printer.
3. Open the printer cover and tape the ink cartridge holder to the printer case using 
packing tape. Then close the printer cover.
Caution: Be sure to remove the...

84Maintaining Your Printer 

85
Solving Problems
See “Diagnosing Printer Problems” on page 88 to help determine what the cause of 
your printer problem may be. Then see these sections for solutions:
■“Setup and Software Installation Problems” on page 90
■“Printer Problems” on page 91
■“Quality Problems” on page 93
■“Paper Problems” on page 95
■“CD/DVD Problems” on page 98
■“Miscellaneous Problems” on page 98
■“Uninstalling and Reinstalling Printer Software” on page 100
■“Where To Get Help” on page 101
Tip: It’s a good idea to check...

86Solving Problems
Printer Parts
Paper support and 
extensionsSheet feeder
Left edge guidePrinter cover
Output tray 
extension Output tray
Ink cartridge holder 
(in home position)
Buttons and lights 
(control panel)
Roll paper edge guide
Roll paper holderIEEE 1394 (FireWire) 
portUSB port
Paper support closedCD/DVD tray guide Roll paper guides 

Solving Problems87
Printer Buttons
The table below summarizes the functions of the printer buttons. 
Printer Lights
The table below summarizes the functions of the printer lights. To diagnose problems 
indicated by the printer lights, see below. 
ButtonUses
) paper Loads or ejects paper.
Resumes printing after a paper-out or multiple-sheet-feed error.
Cancels a print job while printing.
H ink Moves the print head to the ink cartridge replacement position and 
returns it to its home position.
Cleans the...

88Solving Problems
Diagnosing Printer Problems
First, check the printer’s lights (see below) or run a printer check (see page 90).
LightsExplanation
Green Ppower light 
flashesThe printer is receiving a print job, printing, replacing an ink 
cartridge, charging ink, or cleaning the print head.
Red 
Hink light flashes An ink cartridge is low on ink. Make sure you have a 
replacement cartridge, then follow the steps on page 78 to 
install it.
Red 
Hink light on An ink cartridge is expended, not installed,...

Solving Problems89
Red )paper light flashes Jammed paper or the CD/DVD tray is blocking print head 
movement, or you’re trying to print on paper or a CD/DVD 
with the wrong media loaded.
If you suspect a paper jam, turn off the printer and pull out 
the jammed paper. Open the cover and remove any 
jammed or torn paper. Then do one of the following:
Sheet Feeder or Single Sheet Guide: Turn on the printer, 
reload paper, and press the 
)paper button. 
Roll Paper: Cut off the printed portion, then remove...

90Solving Problems
Running a Printer Check
You can run a printer check to determine whether a problem comes from the printer 
or some other source. 
1. Turn off your printer and computer, then disconnect the printer’s interface cable.
2. Load letter-size paper in the sheet feeder.
3. Hold down the 
)paper button, then press and release the Ppower button. 
Continue to hold down the 
)paper button until the Ppower light flashes.
4. A test page prints the printer’s ROM version number and a nozzle check...