Epson Projector PowerLite Pro G6870 User Manual

							3. Insert the batteries with the
+and –ends facing as shown.
4. Close the battery cover and press it down until it clicks into place. Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat
or flame. Keep batteries out of the reach of children; they are choking hazards and are very
dangerous if swallowed.
Parent topic: Projector Maintenance
Related references
Remote Control Operation
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							Transporting the Projector
The projector contains precision parts, some of which are glass. Follow these guidelines to transport,
ship, or store the projector safely:
• Remove any equipment connected to the projector.
• Use two ore more people to unpack or lift the projector.
• Do one of the following:• If you are using the standard zoom lens, keep it installed on the projector.
• If you are using an optional lens, remove it from the projector.
• If the projector did not come with a lens, attach the cover that was included with the projector to thelens mount.
• Center the lens using lens shift.
• Attach the protective lens pad that was included with the projector.
• When transporting the projector a long distance or as checked luggage, pack it in a firm box with cushioning around it and mark the box Fragile.
• When shipping the projector for repairs, place it in its original packing materials, if possible, or use equivalent materials with cushioning around the projector. Mark the box Fragile.
Note: Epson shall not be liable for any damages incurred during transportation.
Parent topic: Maintaining and Transporting the Projector
Related tasks
Adjusting the Image Position Using Lens Shift
Related topics
Attaching and Removing a Lens
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							Solving Problems
Check the solutions in these sections if you have any problems using the projector.
Projection Problem Tips
Projector Light Status
Using the Projector Help Displays
Solving Image or Sound Problems
Solving Projector or Remote Control Operation Problems
Solving Network Problems
Where to Get Help
Projection Problem Tips If the projector is not working properly, try turning it off and unplugging it. Then plug it back in and turn it
on.
If this does not solve the problem, check the following:
• The lights on the projector may indicate what the problem is.
• The projectors Help system can display information about common problems, if the projector isoperating.
• The solutions in this manual can help you solve many problems.
If none of these solutions help, you can contact Epson for technical support.
Parent topic: Solving Problems
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							Projector Light Status
The lights on the projectors control panel indicate the projector status and let you know when a problem
occurs. Check the status and color of the lights and look for a solution in the table here.
1 Power light
2 Lamp light
3 Temp (temperature) light
4 Filter light
Power light Lamp Temp light Filter light Status and solution light
Green Off Off Off Normal operation.
Flashing green Off Off Off Warming up. Wait for an image to appear.
Orange Off Off Off Standby or sleep mode.
Flashing orange Off Off Off Preparing network monitoring or shutting
down. (Wait for the light to remain orange
before unplugging the projector.)
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							Power light Lamp Temp light Filter light Status and solution
light
Flashing red Off Flashing Off Projector is too hot. orange• Make sure that the vents and air filter are
not clogged with dust or obstructed by
nearby objects.
• Clean or replace the air filter.
• Make sure the environmental temperature is not too hot.
Red Off Red Off Projector has overheated and turned off.
Leave it turned off to cool down for five
minutes.
• Make sure that the vents and air filter arenot clogged with dust or obstructed by
nearby objects.
• Clean or replace the air filter.
• If operating the projector at high altitude, turn on High Altitude Mode.
• If the problem persists, unplug the projector and contact Epson for help.
Red Flashing Off Off Lamp has a problem.
red • Check to see if the lamp is burned out,
broken, or installed incorrectly. Reseat or
replace the lamp as necessary.
• Make sure that the vents and air filter are not clogged with dust or obstructed by
nearby objects.
• If operating the projector at high altitude, turn on High Altitude Mode.
• If the problem persists, unplug the projector and contact Epson for help.
On Off Off Flashing It is time to clean the air filter.
green
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							Power light Lamp Temp light Filter light Status and solution
light
On Off Off Flashing Low air flow through the projector.
orange
• Make sure that the vents and air filter are
not clogged with dust or obstructed by
nearby objects.
• Clean or replace the air filter.
• If the problem persists, unplug the projector and contact Epson for help.
Red Off Off Red Low air flow through the air filter.
• Make sure that the vents and air filter arenot clogged with dust or obstructed by
nearby objects.
• Clean or replace the air filter.
• If the problem persists, unplug the projector and contact Epson for help.
On Flashing Off Off The lamp is past its replacement period and
orange needs to be replaced to avoid damage. Do
not continue using the projector.
Red Off Flashing red Off A fan or sensor has a problem. Turn the
projector off, unplug it, and contact Epson
for help.
Red or flashing Flashing Flashing red Off Internal projector error or air exhaust vent
red red error. Turn the projector off, unplug it, and
contact Epson for help.
Light status Flashing Flashing Off When transferring settings between
varies orange orange rapidly projectors, the settings file may be corrupt or
rapidly the USB flash drive or USB cable may not
be properly connected. Remove the flash
drive or cable, unplug the power cord, and
try again.
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							Power light Lamp Temp light Filter light Status and solution
light
Flashing orange Flashing Flashing Off When transferring settings between
rapidly orange orange rapidly projectors, writing may have failed and a
rapidly projector error may have occurred. Turn the
projector off, unplug it, and contact Epson
for help.
Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and
contact Epson for help.
Parent topic: Solving Problems
Related references
Projector Setup Settings - Extended Menu
Where to Get Help
Related tasks
Cleaning the Air Filter
Replacing the Air Filter
Replacing the Lamp
Using the Projector Help Displays You can display information to help you solve common problems using the projectors Help system.
1. Turn on the projector.
2. Press theHelpbutton on the remote control.
You see the Help menu.
3. Use the up and down arrow buttons to highlight the problem you want to solve.
4. Press Enterto view the solutions.
5. When you are finished, do one of the following: • To select another problem to solve, press Esc.
• To exit the help system, press Help.
Parent topic: Solving Problems
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							Solving Image or Sound Problems
Check the solutions in these sections if you have any problems with projected images or sound.
Solutions When No Image Appears
Solutions When No Signal Message Appears
Solutions When Not Supported Message Appears
Solutions When Only a Partial Image Appears
Solutions When the Image is Not Rectangular
Solutions When the Image Contains Noise or Static
Solutions When the Image is Fuzzy or Blurry
Solutions When the Image Brightness or Colors are Incorrect
Solutions to Sound Problems
Parent topic:Solving Problems
Solutions When No Image Appears If no image appears, try the following solutions:
• Press theA/V Mutebutton on the remote control to see if the image was temporarily turned off.
• Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.
• Press the projectors power button to wake it from standby or sleep mode. Also see if your connected computer is in sleep mode or displaying a blank screen saver.
• Press the Menubutton. If the projector menu is able to display, there may be a problem with the
connected video source, cable connection, or port.
• Check the settings on the Signal menu to make sure they are correct for the current video source.
• Adjust the Brightnesssetting or select the NormalPower Consumption setting.
• Check the Displaysetting to make sure Messagesis set toOn.
• If the projector does not respond when you press the control panel buttons, the buttons may be locked. Unlock the buttons.
• If the projector does not respond when you press buttons on the remote control, make sure the remote receivers are turned on.
• For images projected with Windows Media Center, reduce the screen size from full screen mode.
• For images projected from applications using Windows DirectX, turn off DirectX functions.
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							• For sources connected to the
DisplayPort, change theDisplayPort EQ Settingin the Signal menu.
Parent topic: Solving Image or Sound Problems
Related concepts
Projector Connections
Related references
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Projector Feature Settings - Settings Menu
Related tasks
Unlocking the Projectors Buttons
Solutions When No Signal Message Appears If the No Signal message appears, try the following solutions:
• Press theSource Search orSearch button and wait a few seconds for an image to appear.
• Turn on the connected computer or video source, and press its play button to begin your presentation, if necessary.
• Check the connection from the projector to your video sources.
• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
• If necessary, turn the projector and the connected computer or video source off and then on again.
Displaying From a PC Laptop
Displaying From a Mac Laptop
Parent topic: Solving Image or Sound Problems
Related concepts
Projector Connections
Displaying From a PC Laptop If you see the No Signal message when you display from a PC laptop, you need to set up the laptop to
display on an external monitor.
1. Hold down the laptops Fnkey and press the key labelled with a monitor icon or CRT/LCD. (See
your laptop manual for details.) Wait a few seconds for an image to appear.
2. To display on both the laptops monitor and the projector, try pressing the same keys again.
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							3. If the same image is not displayed by the laptop and projector, check the Windows
Displayutility to
make sure the external monitor port is enabled and extended desktop mode is disabled. (See your
computer or Windows manual for instructions.)
4. If necessary, check your video card settings and set the multiple display option to Mirroror
Duplicate.
Parent topic: Solutions When No Signal Message Appears
Displaying From a Mac Laptop If you see the No Signal message when you display from a Mac laptop, you need to set up the laptop
for mirrored display. (See your laptop manual for details.)
1. Open theSystem Preferences utility and selectDisplays.
2. Click the Arrangement tab.
3. Select the Mirror Displays checkbox.
Parent topic: Solutions When No Signal Message Appears
Solutions When Not Supported Message Appears If the Not Supported message appears, try the following solutions:
• Make sure the correct input signal is selected on the Signal menu.
• Make sure the computers display resolution does not exceed the projectors resolution and frequencylimit. If necessary, select a different display resolution for your computer. (See your computer manual
for details.)
• As a test, try setting the computers display resolution to the lowest possible setting, and then gradually increase it as necessary.
Parent topic: Solving Image or Sound Problems
Related references
Input Signal Settings - Signal Menu
Supported Video Display Formats
Solutions When Only a Partial Image Appears If only a partial computer image appears, try the following solutions:
• Press theAutobutton on the remote control to optimize the image signal.
• Make sure you selected the correct Screen Typesetting for the screen being used.
• Make sure the Scalesetting in the Extended menu is turned off.
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