Epson Projector Powerlite 1915 User Manual
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• Turn onthe connected computerorvideo source, andpress Playtobegin yourpresentation, if necessary. • Check theconnection fromtheprojector toyour video sources. • Ifyou areprojecting fromalaptop computer, makesureitis set uptodisplay onanexternal monitor. Displaying FromaPC Laptop Displaying FromaMac Laptop Parent topic:Solving ImageorSound Problems Displaying FromaPC Laptop If you seetheNo Signal message whenyoudisplay fromaPC laptop, youneed toset upthe laptop to display onanexternal monitor. 1. Hold down thelaptops Fnkey and press thekey labelled withamonitor iconorCRT/LCD .(See your laptop manual fordetails.) Waitafew seconds foranimage toappear. 2. Todisplay onboth thelaptops monitorandtheprojector, trypressing thesame keysagain. 3. Ifthe same image isnot displayed bythe laptop andprojector, checktheWindows Displayutilityto make suretheexternal monitorportisenabled. (Seeyourcomputer orWindows manualfor instructions.) Parent topic:Solutions WhenNo Signal Message Appears Displaying FromaMac Laptop If you seetheNo Signal message whenyoudisplay fromaMac laptop, youneed toset upthe laptop for mirrored display. 1. Open theSystem Preferences utilityandselect Displays . 2. Select Detect Displays . 3. Onthe Arrange orArrangement screen,checktheMirror Displays checkbox. (Seeyourlaptop manual fordetails.) Parent topic:Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears If the Not Supported messageappears,trythe following solutions: • Make surethecorrect inputsignal isselected onthe Signal menu. • Make surethecomputers displayresolution doesnotexceed theprojectors resolutionandfrequency limit. Ifnecessary, selectadifferent displayresolution foryour computer. (Seeyourcomputer manual for details.) 151
Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Solutions WhenOnlyaPartial ImageAppears If only apartial computer imageappears, trythe following solutions: • Press theAuto button onthe remote controltooptimize theimage signal. • Try adjusting theimage position usingthePosition menusetting. • Press theAspect buttononthe remote controltoselect adifferent imageaspect ratio. • Ifyou zoomed intoorout ofthe image usingtheE-Zoom buttons,presstheEsc button toreturn toa full display. • Check yourcomputer displaysettings todisable dualdisplay andsetthe resolution withinthe projectors limits.(Seeyourcomputer manualfordetails.) • Check theresolution assignedtoyour presentation filestosee ifthey arecreated foradifferent resolution thanyouareprojecting in.(See yoursoftware helpfordetails.) Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Solutions WhentheImage isNot Rectangular If the projected imageisnot evenly rectangular, trythe following solutions: • Place theprojector directlyinfront ofthe center ofthe screen, facingitsquarely, ifpossible. • Ifyou adjusted theprojector heightusingtheprojector feet,press thekeystone buttonsonthe projector toadjust theimage shape. • Turn onautomatic keystoneadjustments usingtheprojectors menus. • Press theScreen Fitbutton (PowerLite 1915/1925W) andadjust theimage shape usingthe on-screen display. • Adjust theQuick Corner setting(PowerLite 1915/1925W) tocorrect theimage shape. Parent topic:Solving ImageorSound Problems 152
Related references Projector FeatureSettings -Settings Menu Solutions WhentheImage Contains NoiseorStatic If the projected imageseems tocontain electronic interference (noise)orstatic, trythe following solutions: • Check thecables connecting yourcomputer orvideo source tothe projector. Theyshould be: • Separated fromthepower cordtoprevent interference • Securely connected atboth ends • No longer than6feet (2m) • Not connected toan extension cable • Ifyou areprojecting fromalaptop computer, tryturning offsimultaneous displayonthe laptop screen to avoid splitting thevideo signal. • Check thesettings onthe projectors Signalmenutomake suretheymatch thevideo source. • Select acomputer videoresolution thatiscompatible withtheprojector. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust thetracking andsync settings. • Ifyou adjusted theimage shape usingtheprojector controls,trydecreasing theSharpness settingto improve imagequality. • Ifyou connected anextension cable,tryprojecting withoutitto see ifitcaused interference inthe signal. Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Image Quality Settings -Image Menu Related tasks Displaying FromaPC Laptop Displaying FromaMac Laptop 153
Solutions WhentheImage isFuzzy orBlurry If the projected imageisfuzzy orblurry, trythe following solutions: • Adjust theimage focus. • Clean theprojector lens. Note: Toavoid condensation onthe lens after bringing theprojector infrom acold environment, letthe projector warmuptoroom temperature beforeusingit. • Position theprojector closeenough tothe screen, anddirectly infront ofit. • Turn onautomatic keystoneadjustment inthe projectors menus. • Adjust theSharpness settingtoimprove imagequality. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust thetracking andsync. Ifany bands oroverall blurriness remains,displayauniformly patterned image onthe screen andmanually adjusttheTracking andSync settings. Parent topic:Solving ImageorSound Problems Related references Image Quality Settings -Image Menu Input Signal Settings -Signal Menu Projection Distance Related tasks Cleaning theLens Focusing theImage Solutions WhentheImage Brightness orColors areIncorrect If the projected imageistoo dark orlight, orthe colors areincorrect, trythe following solutions: • Press theColor Mode button onthe remote controltotry different colormodes forthe image and environment. • Adjust theavailable settingsonthe Image menuforthe current inputsource, suchasBrightness , Contrast ,Tint ,Color Adjustment ,and/or ColorSaturation . • Make sureyouselected thecorrect inputsource onthe Signal menu. • For computers, checkthecolor balance ofyour computers display.(Seeyourcomputer manualfor details.) 154
• Ifthe colors areincorrect fromacomposite videoorS-Video source,makesureyouselected the correct VideoSignal setting. • Ifyou areusing theECO Power Consumption setting,tryselecting Normalinthe Settings menu. • Ifthe image hasbeen progressively darkening,youmay need toreplace theprojector lampsoon. Parent topic:Solving ImageorSound Problems Related concepts Projector LampMaintenance Related references Image Quality Settings -Image Menu Input Signal Settings -Signal Menu Projector FeatureSettings -Settings Menu Solutions WhenNoImage Appears onanExternal Monitor If no image appears onaconnected externalmonitor, trythe following solutions: • Make sureaVGA cable isconnected toyour computer andtheprojectors Computer1 port. • Make sureyourexternal monitors cableisconnected tothe monitor andtothe projectors Monitor Out port. Parent topic:Solving ImageorSound Problems Solutions WhenThere isNo Sound orLow Volume If there isno sound whenyouexpect itor the volume istoo low, trythe following solutions: • Press aVolume buttononthe remote controltoadjust thevolume. • Press theA/V Mute button toresume videoandaudio ifthey were temporarily stopped. • Press theSource Searchbuttontoswitch tothe correct inputsource, ifnecessary. • Check yourcomputer orvideo source tomake surethevolume isturned up. • Check theaudio cableconnections betweentheprojector andyour video source. • Ifyou donot hear sound fromanHDMI source (PowerLite 1915/1925W), setthe connected deviceto PCM output. • Make sureanyconnected audiocables arelabelled NoResistance. Parent topic:Solving ImageorSound Problems 155
Solving Projector orRemote ControlOperation Problems Check thesolutions inthese sections ifyou have problems operating theprojector orremote control. Solutions toProjector PowerorShut-Off Problems Solutions toProblems WiththeRemote Control Solutions toPassword Problems Parent topic:Solving Problems Solutions toProjector PowerorShut-Off Problems If the projector doesnotcome onwhen youpress thePower buttonorshuts offunexpectedly, trythe following solutions: • Make surethepower cordissecurely connected tothe projector andtoaworking electrical outlet. • The projectors buttonsmaybelocked forsecurity. Unlockthebuttons oruse theremote controlto turn onthe projector. • The power cordmaybedefective. Disconnect thecord andcontact Epson. • Ifthe projectors lampshuts offunexpectedly, itmay have entered sleepmode afteraperiod of inactivity. Beginapresentation towake theprojector. • Ifthe projectors lampshuts offand thePower andTemp lightsarered, theprojector hasoverheated and shut off.Check thesolutions forthis light status. • Ifthe Power buttononthe remote controldoesnotturn onthe projector, checkitsbatteries andmake sure theRemote Receivers settingisturned oninthe projectors menus. Parent topic:Solving Projector orRemote ControlOperation Problems Related references Projector FeatureSettings -Settings Menu Projector LightStatus Related tasks Unlocking theProjector s Buttons Solutions toProblems WiththeRemote Control If the projector doesnotrespond toremote controlcommands, trythe following solutions: • Check thattheremote controlbatteries areinstalled correctly andhave power. Ifnecessary, replace the batteries. 156
• Make sureyouareoperating theremote controlwithinthereception angleandrange ofthe projector. • Check tosee ifa button onthe remote controlisstuck down, causing itto enter sleep mode. Release the button towake theremote controlup. • Strong fluorescent lighting,directsunlight, orinfrared devicesignals maybeinterfering withthe projectors remotereceivers. Dimthelights ormove theprojector awayfromthesun orinterfering equipment. • Ifavailable, turnoffone ofthe remote receivers inthe projectors menusystem, orcheck ifall the remote receivers wereturned off. • Ifyou assigned anIDnumber tothe remote controltooperate multiple projectors, youmay need to check orchange theIDsetting. • Ifyou lose theremote control, youcanorder another onefrom Epson. Parent topic:Solving Projector orRemote ControlOperation Problems Related concepts Projector Identification SystemforMultiple Projector Control Related references Remote ControlOperation Projector FeatureSettings -Settings Menu Optional Equipment andReplacement Parts Solutions toPassword Problems If you cannot enterorremember apassword, trythe following solutions: • You may have turned onpassword protection withoutfirstsetting apassword. Tryentering 0000using the remote control. • Ifyou have entered anincorrect password toomany timesandseeamessage displaying arequest code, writedown thecode andcontact Epson. • Ifyou lose theremote controlyoucannot enterapassword. Orderanother onefrom Epson. Parent topic:Solving Projector orRemote ControlOperation Problems 157
Solutions WhenNetwork AlertE-Mails areNot Received If you donot receive ane-mail alerting youtoproblems withaprojector overthenetwork, trythe following solutions: • Make suretheprojector isturned onand connected tothe network correctly. (Ifan error shutdown the projector, itcannot sendane-mail.) • Make sureyousetupthe projector e-mailalertsettings correctly onthe Network menuorinthe network software. • Set theStandby ModetoCommunication Onsothe network software canmonitor theprojector in standby mode. Parent topic:Solving Problems Related concepts Wireless NetworkProjection Related references Projector SetupSettings -Extended Menu Projector NetworkSettings-Network Menu Related tasks Connecting toaWired Network Where toGet Help If you need tocontact Epsonfortechnical supportservices, usethefollowing supportoptions. Internet Support Visit Epsons supportwebsite atwww.epson.com/support forsolutions tocommon problems withyour projector. Youcandownload utilitiesanddocumentation, getFAQs andtroubleshooting advice,ore-mail Epson withyour questions. Speak toaSupport Representative To use theEpson PrivateLine Supportservice,call(800) 637-7661 andenter thePIN onthe included Epson PrivateLine Supportcard.Thisisthe fastest wayofspeaking toalive representative, anditsfree. This service isavailable 6AM to6PM, Pacific Time,Monday throughFriday,forthe duration ofyour warranty period. You may alsospeak withaprojector supportspecialist bydialing oneofthese numbers: • U.S.: (562) 276-4394, 6AM to6PM, Pacific Time,Monday throughFriday 158
• Canada: (905)709-3839, 6AM to6PM, Pacific Time,Monday throughFriday Days andhours ofsupport aresubject tochange withoutnotice.Tollorlong distance chargesmay apply. Before youcall, have thefollowing information ready: • Product name • Product serialnumber (located onthe bottom orrear ofthe projector) • Proof ofpurchase (suchasastore receipt) anddate ofpurchase • Computer orvideo configuration • Description ofthe problem Purchase SuppliesandAccessories You canpurchase screens,otheroptional accessories, andreplacement partsfromanEpson authorized reseller. Tofind thenearest reseller, call800-GO-EPSON (800-463-7766).Oryou canpurchase online at www.epsonstore.com (U.S.sales) orwww.epson.ca (Canadiansales). To purchase areplacement remotecontrol, call(562) 276-4394 (U.S.)or(905) 709-3839 (fordealer referral inCanada). Parent topic:Solving Problems 159
Technical Specifications These sections listthe technical specifications ofyour projector. General Projector Specifications Projector LampSpecifications Remote ControlSpecifications Projector Dimension Specifications Projector Electrical Specifications Projector Environmental Specifications Projector SafetyandApprovals Specifications Supported VideoDisplay Formats General Projector Specifications Type ofdisplay Poly-silicon TFTactive matrix Resolution PowerLite 1830/1915: 1024 x768 pixels (XGA) PowerLite 1925W: 1280 x800 pixels (WXGA) Lens F=1.75 to2.42 Focal length: 24to38.2 mm Color reproduction Full color, 16.77 million colors Brightness PowerLite 1830: Normal PowerConsumption mode: White lightoutput 3500lumens (ISO21118 standard) Color lightoutput 3500lumens ECO Power Consumption mode: White lightoutput 2350lumens (ISO21118 standard) Color lightoutput 2350lumens 160