Epson Projector PowerLite 1224 User Manual

							Related references
Projection Distance
Available Color Modes
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Projector Setup Settings - ECO Menu
Solutions to Sound Problems If there is no sound when you expect it or the volume is too low or high, try the following solutions:
• Adjust the projectors volume settings.
• Press theA/V Mutebutton on the remote control to resume video and audio if they were temporarily
stopped.
• Press the Source Search button to switch to the correct input source, if necessary.
• Check your computer or video source to make sure the volume is turned up and the audio output is set for the correct source.
• Check the audio cable connections between the projector and your video source.
• If you do not hear sound from an HDMI source, set the connected device to PCM output.
• Make sure any connected audio cables are labeled No Resistance.
• If you are using the USB Display function, turn on the Output audio from the projectorsetting in the
Epson USB Display Settings program on your computer.
• If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac supports audio through the HDMI port. If not, you need to connect an audio cable.
• If you turn the projector on immediately after turning it off, the cooling fans may run at high speed momentarily and cause an unexpected noise. This is normal.
Parent topic: Solving Image or Sound Problems
Related concepts
Projector Connections
Related tasks
Controlling the Volume with the Volume Buttons
Solving Projector or Remote Control Operation Problems Check the solutions in these sections if you have problems operating the projector or remote control.
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							Solutions to Projector Power or Shut-Off Problems
Solutions to Problems with the Remote Control
Solutions to Password Problems
Parent topic:
Solving Problems
Solutions to Projector Power or Shut-Off Problems If the projector does not come on when you press the power button or it shuts off unexpectedly, try the
following solutions:
• Make sure the power cord is securely connected to the projector and to a working electrical outlet.
• The projectors buttons may be locked for security. Unlock the buttons or use the remote control toturn on the projector.
• If the projectors lamp shuts off unexpectedly, it may have entered standby mode after a period of inactivity. Press the power button to wake the projector and adjust the Sleep Mode Timer setting to
change the sleep interval.
• If the projectors lamp shuts off, the Status light is flashing blue, and the Temp light is orange, the projector has overheated and shut off. Check the solutions for this light status.
• If the power button on the remote control does not turn on the projector, check its batteries and make sure the Remote Receiver setting is turned on in the projectors menu, if available.
• The power cord may be defective. Try another power cord. If that doesnt work, disconnect the cord and contact Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Projector Feature Settings - Settings Menu
Projector Light Status
Where to Get Help
Related tasks
Unlocking the Projectors Buttons
Replacing the Remote Control Batteries
Solutions to Problems with the Remote Control If the projector does not respond to remote control commands, try the following solutions:
• Check that the remote control batteries are installed correctly and have power. If necessary, replacethe batteries.
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							• Make sure you are operating the remote control within the reception angle and range of the projector.
• Make sure the projector is not warming up or shutting down.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release
the button to wake the remote control up.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projectors remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• If available, turn off one of the remote receivers in the projectors menu system, or check if all the remote receivers were turned off.
• If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors).
• If you lose the remote control, you can purchase another from an authorized Epson reseller.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Remote Control Operation
Optional Equipment and Replacement Parts
Related tasks
Replacing the Remote Control Batteries
Solutions to Password Problems If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering 0000using
the remote control.
• If you have entered an incorrect password too many times and see a message displaying a request code, write down the code and contact Epson. Do not attempt to enter the password again. Provide
the request code and proof of ownership for assistance in unlocking the projector.
• If you set a Web Control password and forgot the user ID or password, try entering the following: • User ID: EPSONWEB
• Default password: admin
• If you lose the remote control, you cannot enter a password. Order a new one from Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
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							Related references
Optional Equipment and Replacement Parts
Where to Get Help
Related tasks
Controlling a Networked Projector Using a Web Browser
Solving Network Problems Check the solutions in these sections if you have problems using the projector on a network.
Solutions When You Cannot Access the Projector Through the Web
Solutions When Network Alert E-Mails are Not Received
Parent topic:Solving Problems
Solutions When You Cannot Access the Projector Through the Web If you are unable to access the projector through a web browser, make sure you are using the correct ID
and password, which are case sensitive.
• For the user ID, enter EPSONWEB. (You cannot change the user ID.)
• For the password, enter the password set in the projectors Network menu. The default password is admin.
• Make sure you have access to the network the projector is on.
Note: The user ID and password are case sensitive.
Parent topic: Solving Network Problems
Related tasks
Controlling a Networked Projector Using a Web Browser
Solutions When Network Alert E-Mails are Not Received If you do not receive an e-mail alerting you to problems with a projector over the network, try the
following solutions:
• Make sure the projector is turned on and connected to the network correctly. (If an error shut down theprojector, it cannot send an e-mail.)
• Make sure you set up the projector e-mail alert settings correctly on the projectors network Mail menu or in the network software.
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							• Set the
Standby Mode setting toCommunication On so the network software can monitor the
projector in standby mode.
Parent topic: Solving Network Problems
Related references
Projector Setup Settings - ECO Menu
Related tasks
Setting Up Projector Network E-Mail Alerts
Where to Get Help If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epsons support website at epson.com/support(U.S.) orepson.ca/support (Canada) for solutions to
common problems with your projector. You can download utilities and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with a projector support specialist by dialing (562)
276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time,
Saturday.
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Before you call, have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in the menu system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
• Description of the problem
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							Purchase Supplies and Accessories
You can purchase screens, other optional accessories, and replacement parts from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online
at
epsonstore.com (U.S. sales) orepson.ca(Canadian sales).
To purchase a replacement remote control, call (562) 276-4394 (U.S.) or (905) 709-3839 (for dealer
referral in Canada).
Parent topic: Solving Problems
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							Technical Specifications
These sections list the technical specifications of your projector.
General Projector Specifications
Projector Lamp Specifications
Remote Control Specifications
Projector Dimension Specifications
Projector Electrical Specifications
Projector Environmental Specifications
Projector Safety and Approvals Specifications
Supported Video Display Formats
USB Display System Requirements
General Projector Specifications Type of display Poly-silicon TFT active matrix
Resolution PowerLite 1224:
1024 × 768 pixels (XGA)
PowerLite 1264:
1280 × 800 pixels (WXGA)
PowerLite 1284:
1920 × 1200 pixels (WUXGA)
Lens PowerLite 1224/1264:
F=1.58 to 1.72
Focal length: 16.9 to 20.28 mm
PowerLite 1284:
F=1.50 to 1.71
Focal length: 20.42 to 24.50 mm
Color reproduction Up to 1 billion colors
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							Brightness
Normal Power Consumption mode:
White light output 3200 lumens (ISO 21118 standard)
Color light output 3200 lumens
ECO Power Consumption mode:
White light output 2240 lumens (ISO 21118 standard)
Note:Color brightness (color light output) and white brightness
(white light output) will vary depending on usage conditions. Color
light output measured in accordance with IDMS 15.4; white light
output measured in accordance with ISO 21118.
Contrast ratio 13000:1 with Dynamic color mode, Normal Power Consumption
mode, Wide Zoom mode, and Light Optimizer turned on
Image size PowerLite 1224/1284:
(in native aspect ratio) 30 inches (0.76 m) to 300 inches (7.62 m)
PowerLite 1264:
33 inches (0.84 m) to 320 inches (8.13 m)
Projection distance PowerLite 1224/1264:
(in native aspect ratio) 35.4 inches (0.9 m) to 425.2 inches (10.8 m)
PowerLite 1284:
34.3 inches (0.87 m) to 432.3 inches (10.98 m)
Projection methods Front, rear, ceiling-mounted
Optical aspect ratio PowerLite 1224:
(width-to-height) 4:3
PowerLite 1264/1284:
16:10
Focus adjustment Manual
Zoom adjustment Manual
Zoom ratio 1.0 to 1.2
(Tele-to-Wide)
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							Internal sound system
1 W monaural
Noise level 37 dB (Normal Power Consumption mode)
29 dB (ECO Power Consumption mode)
Keystone correction angle 12º (Auto Keystone)
USB Type B port compatibility USB 1.1 and 2.0 compliant for USB display, external mouse or
keyboard control, or firmware update
USB Type A port compatibility PowerLite 1224/1284: One USB 1.1 and 2.0 compliant port for USB device or Epson
document camera input, wireless LAN, or firmware update
PowerLite 1264:
One USB 1.1 and 2.0 compliant port for USB device or Epson
document camera input, or firmware update
Parent topic: Technical Specifications
Projector Lamp Specifications Type UHE (Ultra High Efficiency)
Power consumption 200 W
Lamp life Normal Power Consumption mode:
Up to about 5000 hours
ECO Power Consumption mode:
Up to about 10000 hours
Note: Turn off this product when not in use to prolong the life of the projector. Lamp life will vary
depending upon mode selected, environmental conditions, and usage. Brightness decreases over time.
Parent topic: Technical Specifications
Remote Control Specifications Reception range 19.7 feet (6 m)
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							Batteries
Two alkaline or manganese AA
Parent topic: Technical Specifications
Projector Dimension Specifications Height(excluding feet) 3.0 inches (77 mm)
Width 11.7 inches (297 mm)
Depth PowerLite 1224/1264:
9.2 inches (234 mm)
PowerLite 1284:
9.6 inches (244 mm)
Weight PowerLite 1224/1264:
5.3 lb (2.4 kg)
PowerLite 1284:
5.7 lb (2.6 kg)
Parent topic: Technical Specifications
Projector Electrical Specifications Rated frequency 50/60 Hz
Power supply 100 to 240 VAC ±10%
2.9 to 1.3 A
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